ibis Swansea

The people working in the hotel were fantastic and very friendly the hotel itself there was black mold in the shower there were no benches outside so every time you went in and out you saw people standing everywhere smoking they need to do something more for the comfort of their customers

Everything

Absolutely perfect for our one night mum and young son date 👌. Super clean, great breakfast and best of all, the staff were fabulous; really friendly and kind. Will stay again.

It was an amazing experience. My wife enjoyed every bit of her stay there. The receptionist was very friendly and helpful.

Fantastic stay. Wonderful staff - thank you to Tom and the other chaps who were on duty Saturday afternoon. Clean and comfortable room. Easy parking. Food really good for a 'hotel chain '

I booked the room on hotel.com which I through was reasonable on bank holidays weekend. The hotel staff were very welcome and friendly. We got to our room the lights on wall didn’t work, lights hangs off the bed wasn’t working’s, one switch wasn’t working, not much lighting in the room. I did complaint about it but staff couldn’t do much as it was full booked. Someone banged on our room door in the early hours morning, some girl was screaming, no phone in the room. The beds wasn’t comfortable, we only had 1 pillow each my friend had use a towel to make the pillow more comfortable. Breakfast was ok but wasn’t much there Overall it was okish

Clean rooms, comfy beds, mcdonalds and greggs nearby plus plenty of takeaway options

Large car park. Friendly staff. Some minor faults in bathroom.

Very friendly and helpful

Die Zimmer waren neuwertig und größer als bei einem Ibis erwartet, das Frühstück war sehr vielfältig.

Staff was nice and friendly very helpful when they was telling me where abouts I can go

The best selection for breakfast that I've experienced. All staff cheerful and genuinely interested in why we were staying there ( for a concert) it's our 2nd visit and both times have been outstanding.

Nice clean and friendly. Also very quiet

The room was comfortably and quite. The staff were excellent.

Nice

The hotel was great for a 2 night stay with my dog. Nothing was too much trouble for the staff. On the first night we couldn’t get the TV or heater to work and it was bitterly cold but the staff on reception fixed both problems straight away. Thank you Swansea Ibis.

Nice rooms and area

Ideal hotel if you’re visiting Swansea Arena. Was only just over a fiver for an uber/taxi. Really friendly staff and a lovely bar and lounge area. The road side of the hotel is quite noisy, although didn’t worry us as we normally sleep with a fan on at night, so the noise wasn’t a trouble. The only real issue was the thickness of the mattress. Beds only have a thin mattress and a topper, which for us wasn’t very comfortable. We also found the pillows were super soft and weren’t very supportive , it would have been nice to have a couple of firmer ones in the room to give guests an option.

N/A

Staff were amazing, friendly and helpful.