Hotel Palacio Astoreca

酒店
8.6
/10
非常好
46个评论

客人对住宿的评价

Ronald

10.0
/ 10
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
查看翻譯

Andres

10.0
/ 10
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
查看翻譯

Verified traveler

10.0
/ 10
Great location, friendly staff, good beds, delicious breakfast, stylish decoration. Highly recommended.
查看翻譯
在該地區
查看地圖
Calle Montealegre 149, Cerro Alegre, Valparaíso, Región de Valparaíso, Chile, 2370637

主要設施

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24 小时前台
停车场
WiFi
电梯
Hotel Palacio Astoreca is located in area / city Valparaíso. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Palacio Astoreca周圍有什麼

Calle Montealegre 149, Cerro Alegre, Valparaíso, Región de Valparaíso, Chile, 2370637
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大廳 Hotel Palacio Astoreca
外觀 2 Hotel Palacio Astoreca

了解更多關於Hotel Palacio Astoreca

General


Near Fine Arts Museum

Location


A stay at Hotel Palacio Astoreca places you in the heart of Valparaiso, steps from Paseo Yugoslavo and El Peral Lift. This boutique hotel is 0.1 mi (0.2 km) from Fine Arts Museum and 0.3 mi (0.5 km) from We Are Not Hippies Mural.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo Yugoslavo - 0.1 km / 0.1 mi
El Peral Lift - 0.1 km / 0.1 mi
Fine Arts Museum - 0.1 km / 0.1 mi
Wallstreet Porteno - 0.2 km / 0.2 mi
Casa Mirador de Lukas - 0.3 km / 0.2 mi
Mirador Paseo Gervasoni - 0.3 km / 0.2 mi
Turri Clock Tower - 0.4 km / 0.2 mi
Concepcion Lift - 0.4 km / 0.2 mi
Navy Building - 0.4 km / 0.3 mi
Plaza Sotomayor - 0.5 km / 0.3 mi
Monumento de los Heroes de Iquique - 0.5 km / 0.3 mi
Paseo Atkinson - 0.5 km / 0.3 mi
We Are Not Hippies Mural - 0.5 km / 0.3 mi
Museo del Mar Almirante Cochrane - 0.7 km / 0.4 mi
Prat Dock - 0.7 km / 0.4 mi

The preferred airport for Hotel Palacio Astoreca is Santiago Intl. Airport (SCL) - 110.2 km / 68.5 mi

Renovations


The property is closed during June and May. The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:

  • Dining venue(s)
  • Indoor pool
  • Hot tub
The following facilities are closed on Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
  • Hot tub

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This Victorian hotel also features concierge services, gift shops/newsstands, and wedding services.

Business Facilities


Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 23 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Hotel Palacio Astoreca所有設施

酒吧、咖啡廳與交誼廳 Hotel Palacio Astoreca
酒吧、咖啡廳與交誼廳
泳池 Hotel Palacio Astoreca
泳池
娛樂設施 Hotel Palacio Astoreca
娛樂設施
多功能廳 Hotel Palacio Astoreca
多功能廳
公共空間 Hotel Palacio Astoreca
公共空間

飯店服務

  • 洗衣服務
  • 快速入住
  • 婚禮服務
  • 行李寄存
  • 行李員
  • 多語言服務人員
  • 24 小時前台接待
  • 服務台

一般的

  • 大堂壁爐
  • 停車處
  • 陽台

公共設施

  • 無菸區
  • 保險箱
  • 電梯

要做的事情

  • 花園
  • 圖書室

食物和飲料

  • 歐陸式早餐
  • 早餐

商務設施

  • 會議室
  • 商務設施

運輸

  • 有限停車位

連接性

  • 免費 WiFi

附近設施

  • 禮品店

Hotel Palacio Astoreca住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

入住/退房時間

入住:
15:00 - 00:00
退房
前 12:00

  • Self parking fee: CLP 18000 per night
  • Nearby parking fee: CLP 18000 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Contactless check-in is available

一般資訊

熱門設施
24 小时前台, 停车场, WiFi, 电梯
入住/退房時間
从 15:00 - 00:00 - 到 12:00
早餐供應狀況
是的,酒店有提供早餐的房間
Hotel Palacio Astoreca的可用房間
23
在Hotel Palacio Astoreca的樓層數
5
另一設施在Hotel Palacio Astoreca
洗衣服務, 快速入住, 婚禮服務, 行李寄存, 行李員

Hotel Palacio Astoreca常見問題

在Hotel Palacio Astoreca有哪些可用設施?
這裡有頂級設施Hotel Palacio Astoreca例如 24 小时前台, 停车场, WiFi, 电梯 .(有些可能需要額外收費)
正常入住和退房時間是Hotel Palacio Astoreca?
在Hotel Palacio Astoreca的標準入住時間從15:00 - 00:00開始最晚退房時間為前 12:00
Hotel Palacio Astoreca提供早餐嗎?
是的,Hotel Palacio Astoreca提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of Hotel Palacio Astoreca?
Hotel Palacio Astoreca is a 4.0-star hotel.
How many floors does Hotel Palacio Astoreca have?
Hotel Palacio Astoreca has 5 floors.
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更多其他客人的評論Hotel Palacio Astoreca

8.6
非常好
來自 46 則評論
清潔度

9.4

房間舒適度

8.6

地點

8.8

服務與設施

8.4

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Hotel Palacio Astoreca

每頁評論數
20
40
热门评论
Ronald
icon-閒暇 家庭
閒暇 家庭
10.0
/10
185 幾週前評論

Expedia Group verified review

Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
Andres
icon-閒暇
閒暇
10.0
/10
217 幾週前評論

Expedia Group verified review

This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
閱讀更多
JOSE
10.0
/10
226 幾週前評論

Expedia Group verified review

Lindo
Verified traveler
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
10.0
/10
231 幾週前評論

Hotels.com verified review

Great location, friendly staff, good beds, delicious breakfast, stylish decoration. Highly recommended.
Sandra
icon-與伴侶同行
與伴侶同行
10.0
/10
231 幾週前評論

Hotels.com verified review

Excelente atención Hermoso hotel
raimundo
icon-與伴侶同行
與伴侶同行
10.0
/10
242 幾週前評論

Hotels.com verified review

Muy buena la estadia Muy cordial el Personal del hotel
Christopher
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
2.0
/10
331 幾週前評論

Hotels.com verified review

Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
Kristina
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
8.0
/10
334 幾週前評論

Hotels.com verified review

Very well located and very clean.
Michael
icon-與伴侶同行
與伴侶同行
10.0
/10
337 幾週前評論

Hotels.com verified review

This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night. All together a great place to stay, located in the center of the historic part of a great city.
閱讀更多
Verified traveler
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
8.0
/10
349 幾週前評論

Expedia Group verified review

An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace. A bit overpriced compared to hotels we stayed in elsewhere.
Mr Simon Peter
icon-與伴侶同行
與伴侶同行
8.0
/10
397 幾週前評論

Hotels.com verified review

Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel. Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
閱讀更多
Verified traveler
10.0
/10
436 幾週前評論

Expedia Group verified review

Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
Ignacio
4.0
/10
446 幾週前評論

Expedia Group verified review

Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
閱讀更多
.alexander
icon-與伴侶同行
與伴侶同行
10.0
/10
491 幾週前評論

Hotels.com verified review

Situation parfaite de l’hôtel avec vue sur la baie. Un bon point pour la cuisine et le service.
Ezequiel
icon-與伴侶同行
與伴侶同行
8.0
/10
497 幾週前評論

Hotels.com verified review

El hotel muy cómodo y una muy buena atención. Un tanto caro pero vale la pena el gasto. La ubicación del hotel es excelente pero si querés hacer playa es complicado
Michael
6.0
/10
503 幾週前評論

Expedia Group verified review

Staff fairly disinterested. Restaurant is very good, however. Needs some more TLC
Verified traveler
2.0
/10
547 幾週前評論

Expedia Group verified review

This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.
閱讀更多
Not Provided
icon-與伴侶同行
與伴侶同行
10.0
/10
549 幾週前評論

Hotels.com verified review

We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.
閱讀更多
Daniela
icon-家庭
家庭
6.0
/10
562 幾週前評論

Hotels.com verified review

In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!! On the other hand, the manager was very polite and tried to solve the problems. The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.
閱讀更多
Nassara
icon-家庭
家庭
6.0
/10
578 幾週前評論

Hotels.com verified review

The hotel does not live up to the price and expectations generated by their Relais & Chateau affiliation. First problem: we visited during the summer and the rooms, which have a lot of sun hitting them for a good part of the day, have no air conditioning whatsoever. Keeping the windows open might solve some (not all) of the heat problem, but then outside noise and light make it imposible to sleep. Worst of all, we chose this hotel specifically so we could have dinner with drinks at their restaurant Alegre (which is supposed to be a great experience) and not drive anywhere afterwards. We made reservations for the restaurant two months in advance. We confirmed them on the week of the trip. We reconfirmed them upon check-in, around noon. When it finally came the time for our dinner, at 9 pm, and we asked if we could go downstairs to the restaurant, we were informed that the restaurant was not open that night!!! And we were thus stranded on a buzy summer Saturday night at a tourist town to find a place to eat without any reservation. This was not at all the service we expected, and none of the several complaints we made to Relais & Chateau and the hotel management after we left were properly addressed. An invitation to go back and pay those horribly expensive prices to give them "another chance" does not configure a solution.
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每頁評論數
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8.6
非常好
來自 46 則評論
清潔度

9.4

房間舒適度

8.6

地點

8.8

服務與設施

8.4

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Hotel Palacio Astoreca

每頁評論數
20
40
热门评论
Ronald
icon-閒暇 家庭
閒暇 家庭
10.0
/10
185 幾週前評論

Expedia Group verified review

Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
Andres
icon-閒暇
閒暇
10.0
/10
217 幾週前評論

Expedia Group verified review

This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
閱讀更多
JOSE
10.0
/10
226 幾週前評論

Expedia Group verified review

Lindo
Verified traveler
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
10.0
/10
231 幾週前評論

Hotels.com verified review

Great location, friendly staff, good beds, delicious breakfast, stylish decoration. Highly recommended.
Sandra
icon-與伴侶同行
與伴侶同行
10.0
/10
231 幾週前評論

Hotels.com verified review

Excelente atención Hermoso hotel
raimundo
icon-與伴侶同行
與伴侶同行
10.0
/10
242 幾週前評論

Hotels.com verified review

Muy buena la estadia Muy cordial el Personal del hotel
Christopher
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
2.0
/10
331 幾週前評論

Hotels.com verified review

Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
Kristina
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
8.0
/10
334 幾週前評論

Hotels.com verified review

Very well located and very clean.
Michael
icon-與伴侶同行
與伴侶同行
10.0
/10
337 幾週前評論

Hotels.com verified review

This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night. All together a great place to stay, located in the center of the historic part of a great city.
閱讀更多
Verified traveler
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
8.0
/10
349 幾週前評論

Expedia Group verified review

An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace. A bit overpriced compared to hotels we stayed in elsewhere.
Mr Simon Peter
icon-與伴侶同行
與伴侶同行
8.0
/10
397 幾週前評論

Hotels.com verified review

Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel. Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
閱讀更多
Verified traveler
10.0
/10
436 幾週前評論

Expedia Group verified review

Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
Ignacio
4.0
/10
446 幾週前評論

Expedia Group verified review

Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
閱讀更多
.alexander
icon-與伴侶同行
與伴侶同行
10.0
/10
491 幾週前評論

Hotels.com verified review

Situation parfaite de l’hôtel avec vue sur la baie. Un bon point pour la cuisine et le service.
Ezequiel
icon-與伴侶同行
與伴侶同行
8.0
/10
497 幾週前評論

Hotels.com verified review

El hotel muy cómodo y una muy buena atención. Un tanto caro pero vale la pena el gasto. La ubicación del hotel es excelente pero si querés hacer playa es complicado
Michael
6.0
/10
503 幾週前評論

Expedia Group verified review

Staff fairly disinterested. Restaurant is very good, however. Needs some more TLC
Verified traveler
2.0
/10
547 幾週前評論

Expedia Group verified review

This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.
閱讀更多
Not Provided
icon-與伴侶同行
與伴侶同行
10.0
/10
549 幾週前評論

Hotels.com verified review

We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.
閱讀更多
Daniela
icon-家庭
家庭
6.0
/10
562 幾週前評論

Hotels.com verified review

In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!! On the other hand, the manager was very polite and tried to solve the problems. The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.
閱讀更多
Nassara
icon-家庭
家庭
6.0
/10
578 幾週前評論

Hotels.com verified review

The hotel does not live up to the price and expectations generated by their Relais & Chateau affiliation. First problem: we visited during the summer and the rooms, which have a lot of sun hitting them for a good part of the day, have no air conditioning whatsoever. Keeping the windows open might solve some (not all) of the heat problem, but then outside noise and light make it imposible to sleep. Worst of all, we chose this hotel specifically so we could have dinner with drinks at their restaurant Alegre (which is supposed to be a great experience) and not drive anywhere afterwards. We made reservations for the restaurant two months in advance. We confirmed them on the week of the trip. We reconfirmed them upon check-in, around noon. When it finally came the time for our dinner, at 9 pm, and we asked if we could go downstairs to the restaurant, we were informed that the restaurant was not open that night!!! And we were thus stranded on a buzy summer Saturday night at a tourist town to find a place to eat without any reservation. This was not at all the service we expected, and none of the several complaints we made to Relais & Chateau and the hotel management after we left were properly addressed. An invitation to go back and pay those horribly expensive prices to give them "another chance" does not configure a solution.
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