注意：这家酒店以前名为Mandarin Oriental, Santiago
聖地亞哥文華東方飯店位于Las Condes地区/城市。
24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
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聖地亞哥文華東方飯店
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9.2
/10
卓越體驗
1,000个评论
客人对住宿的评价
tatiana
10.0
/ 10
A sala de ginástica oficial está em reforma então deixa um pouco a desejar a provisória
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Crystal
10.0
/ 10
Really caring and nice staff, the rooms were up to date and very clean and comforting. They went out of their way to help kids feel comfortable by setting up teepees and tents. Amazing food including breakfast buffet. The pool is very cold and not heated, the terrace faces the street noise and can be unsafe for younger kids. I went to the spa which was fantastic for a facial. Lovely stay I think it is well worth the price. Thank you!
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Cathy
10.0
/ 10
Great location and very well-trained staff. We had a nice stay during our business trip.
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Kennedy Avenue #4601, Las Condes, Santiago, Región Metropolitana de Santiago, Chile, 1025
主要設施
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泳池
餐廳
24小時前台
停車處
WiFi
電梯
聖地亞哥文華東方飯店的可用房型
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聖地亞哥文華東方飯店周圍有什麼
Kennedy Avenue #4601, Las Condes, Santiago, Región Metropolitana de Santiago, Chile, 1025
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General
Near Parque Arauco Mall
Location
With a stay at Mandarin Oriental, Santiago in Santiago (Las Condes), you'll be within a 15-minute walk of Parque Arauco Mall and KidZania Santiago. This family-friendly hotel is 1.8 mi (2.9 km) from Clinica Alemana and 3.3 mi (5.3 km) from Costanera Center.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Parque Araucano - 0.4 km / 0.3 mi
Parque Arauco Mall - 0.5 km / 0.3 mi
KidZania Santiago - 1 km / 0.6 mi
Los Leones Golf Club - 1.6 km / 1 mi
Apoquindo - 1.6 km / 1 mi
Apumanque - 1.8 km / 1.1 mi
Casacostanera - 1.9 km / 1.2 mi
Bicentennial Park - 2 km / 1.2 mi
Clinica Alemana - 2.1 km / 1.3 mi
Peru Plaza - 2.3 km / 1.4 mi
Tobalaba Urban Market - 2.7 km / 1.7 mi
Costanera Center - 3.1 km / 1.9 mi
Gran Torre Santiago - 3.1 km / 2 mi
CasaPiedra Event and Conference Center - 3.2 km / 2 mi
Sculpture Park - 3.7 km / 2.3 mi
The preferred airport for Mandarin Oriental, Santiago is Santiago Intl. Airport (SCL) - 26.9 km / 16.7 mi
Facilities
Spend the day on the slopes, or enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business Facilities
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Santiago? This hotel has 16738 square feet (1555 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Dining
Enjoy Italian cuisine at Senso, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Rooms
Make yourself at home in one of the 310 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
聖地亞哥文華東方飯店所有設施
酒吧、咖啡廳與交誼廳
泳池
娛樂設施
健身中心
多功能廳
飯店服務
- 多語言服務人員
- 婚禮服務
- 行李寄存
- 快速退房
- 行李員
- 24 小時前台接待
- 服務台
- 洗衣服務
運輸
- 有限停車位
- 自行車存放處
- 自行車租借
- 豪華轎車或城鎮轎車服務
- 滑雪接駁車（另收費）
- 區域班車（收費）
一般的
- 宴會
- 舞廳
- 陽台
- 吸煙區
- 停車處
要做的事情
- 花園
- 戶外設施
- 健身中心
- 室外游泳池
商務設施
- 會議中心
- 商務設施
- 會議室
- 電腦工作站
食物和飲料
- 池畔酒吧
- 早餐
- 小吃店
公共設施
- 咖啡廳
- 電梯
- 保險箱
兒童和寵物
- 托兒服務（收費）
適合家庭的設施
- 兒童泳池
連接性
- 免費 WiFi
可訪問性
- 輪椅友善
聖地亞哥文華東方飯店住宿政策及一般資訊
重要提示
- The seasonal pool will be open from October to March.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
入住/退房時間
入住：
從 15:00
退房
前 12:00
- Fee for cooked-to-order breakfast: approximately USD 40 per person
- Pet fee: USD 50 per pet, per day plus USD 50 one-time cleaning fee
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Limited Number Of Pets In Room
Professional property host/manager, Parking height restrictions apply, Cashless transactions are available, Essential workers only - NO
一般資訊
熱門設施 | 泳池, 餐廳, 24小時前台, 停車處, WiFi, 電梯 |
入住/退房時間 | 从 15:00 - 到 12:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
聖地亞哥文華東方飯店的可用房間 | 310 |
在聖地亞哥文華東方飯店的樓層數 | 22 |
另一設施在聖地亞哥文華東方飯店 | 多語言服務人員, 婚禮服務, 行李寄存, 快速退房, 行李員 |
聖地亞哥文華東方飯店常見問題
在聖地亞哥文華東方飯店有哪些可用設施？
這裡有頂級設施聖地亞哥文華東方飯店例如泳池, 餐廳, 24小時前台, 停車處, WiFi, 電梯 .（有些可能需要額外收費）
正常入住和退房時間是聖地亞哥文華東方飯店？
在聖地亞哥文華東方飯店的標準入住時間從從 15:00開始最晚退房時間為前 12:00
聖地亞哥文華東方飯店提供早餐嗎？
是的，聖地亞哥文華東方飯店提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of 聖地亞哥文華東方飯店?
聖地亞哥文華東方飯店 is a 5.0-star hotel.
How many floors does 聖地亞哥文華東方飯店 have?
聖地亞哥文華東方飯店 has 22 floors.
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更多其他客人的評論聖地亞哥文華東方飯店
整體評分與評論 Mandarin Oriental, Santiago
其他來源 (1,000)
9.2
卓越體驗
來自 1,000 則評論
清潔度
9.6
房間舒適度
9.4
地點
9.0
服務與設施
9.2
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旅行者評論 Mandarin Oriental, Santiago
每頁評論數
20
40
精選評論
GUAN
10.0
/10
421 幾週前評論
Hotels.com verified review
excellent room. nice view from room.
Vania
6.0
/10
14 幾週前評論
Hotels.com verified review
Durante mi estadía en el hotel destaco que el trato del personal fue amable y los restaurantes ofrecieron una buena experiencia. Sin embargo, el estado de la habitación asignada (601) estuvo muy por debajo del estándar que se espera de un hotel de esta categoría.
Al ingresar a la habitación encontré varios problemas evidentes de limpieza. Los espejos, tanto del baño como del clóset, presentaban manchas y marcas visibles, como si no hubieran sido limpiados correctamente antes de mi llegada. El vidrio de la ducha tenía marcas de agua y suciedad acumulada, y la grifería mostraba huellas y residuos que daban la impresión de falta de revisión final por parte del servicio de housekeeping.
El piso del baño tampoco se encontraba en buenas condiciones y había detalles de suciedad en distintas superficies. La mesa de centro presentaba una mancha visible que inicialmente pensé que correspondía al material, pero al revisarla con más detalle se notaba claramente que era suciedad que no había sido retirada.
También encontré una mancha en la ropa de cama, algo que en un hotel de este nivel resulta particularmente decepcionante e inaceptable desde el punto de vista de higiene.
Otro aspecto que llamó mi atención fue la cantidad de amenities disponibles en el baño. El shampoo y el bálsamo tenían una carga mínima, prácticamente suficiente para un solo uso, lo que resulta poco adecuado si una persona necesita ducharse más de una vez o si la habitación es utilizada por más de un huésped.
Cab
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tatiana
與親友同行 家庭
10.0
/10
14 幾週前評論
Hotels.com verified review
A sala de ginástica oficial está em reforma então deixa um pouco a desejar a provisória
Jorge
10.0
/10
14 幾週前評論
Expedia Group verified review
El upgrade al club vale la pena
HECTOR ENRIQUE
與兒童同行
10.0
/10
14 幾週前評論
Expedia Group verified review
Excelente
Crystal
與兒童同行
10.0
/10
15 幾週前評論
Expedia Group verified review
Really caring and nice staff, the rooms were up to date and very clean and comforting. They went out of their way to help kids feel comfortable by setting up teepees and tents. Amazing food including breakfast buffet. The pool is very cold and not heated, the terrace faces the street noise and can be unsafe for younger kids. I went to the spa which was fantastic for a facial. Lovely stay I think it is well worth the price. Thank you!
閱讀更多
Cathy
10.0
/10
15 幾週前評論
Expedia Group verified review
Great location and very well-trained staff. We had a nice stay during our business trip.
Luis
6.0
/10
15 幾週前評論
Hotels.com verified review
No está a la altura de otros Mandarin Oriental. Las camas estrechas e incómodas. No tenían ni cepillo de dientes ni pasta en la habitación. El aire acondicionado era tan ruidoso que tuve que desconectarlo para poder dormir.
El desayuno deja mucho que desear, selección de alimentos de baja calidad, fruta o verde o remadura.
Este hotel originalmente fue un Hyatt Regency. En ese tiempo era mejor, ahora no es de lo mejor.
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Marcos
與親友同行 家庭
10.0
/10
16 幾週前評論
Hotels.com verified review
Muito bom hotel e restaurantes
Thomas
與伴侶同行
10.0
/10
16 幾週前評論
Hotels.com verified review
Amazing pool. Excellent food. Incredibly friendly staff. Great rooms. Right next to a giant mall if you need to do shopping. Just a very solid spot
Peggy
與親友同行 家庭
10.0
/10
17 幾週前評論
Hotels.com verified review
Tuve una excelente experiencia en el Mandarin Oriental, Santiago. El hotel destaca por su elegante diseño, instalaciones de primer nivel y un entorno privilegiado con vistas espectaculares a la cordillera de los Andes. El servicio es impecable: el personal es atento, profesional y siempre dispuesto a ayudar, lo que hace que la estadía sea realmente cómoda y memorable. Las habitaciones son amplias, modernas y muy bien equipadas, ofreciendo un ambiente perfecto tanto para descansar como para trabajar. Además, la oferta gastronómica es de alta calidad, con opciones variadas y deliciosas. Sin duda, es una excelente elección para quienes buscan lujo, tranquilidad y un servicio excepcional en Santiago.
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florence
與伴侶同行
10.0
/10
17 幾週前評論
Hotels.com verified review
Parfait nous avions une chambre club et le lounge est très bien. Le personnel est très agréable et à l’écoute. Les extérieurs sont très jolis (piscine un peu froide en mars). Séjour parfait. Vous avez un arrêt du bus hop and off à 5 minutes à pieds. Les horaires du lounge permettent d’en profiter et les mets sont très fins.
Susan
與伴侶同行
10.0
/10
17 幾週前評論
Expedia Group verified review
Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out.
Gizeli
8.0
/10
18 幾週前評論
Hotels.com verified review
Serviço ótimo, quarto grande e confortável. Não dá para dizer que a estadia foi impecável porque se vê que a conservação de tudo (móveis, tapetes, poltronas…) precisam de um olhar mais apurado. Há manchas de uso nas poltronas e o tapete não está limpo como deveria.
Felipe
10.0
/10
18 幾週前評論
Hotels.com verified review
Best hotel in Santiago
Bruce
10.0
/10
20 幾週前評論
Expedia Group verified review
Room, view, friendly staff and quality facilities made it a great stay.
ANTONIO
與伴侶同行
10.0
/10
20 幾週前評論
Hotels.com verified review
Quarto otimo, vista linda, banho maravilhoso. Nao sentimos falta de nada.
Ricardo
2.0
/10
20 幾週前評論
Hotels.com verified review
As every other Mandarin Oriental, the hotel is fine, no complains. The only problem I had is:
Today, around 10am, me and my wife left the room, I went straight to the garage, level -1 to put the bags in the car and my wife went to front desk to proceed the checkout.
I forgot a white purse/bag at the room and went back to front desk to get a new access card key. Back in the room, the door was open/not locked and I searched for my item and on the bed it was, but once I opened, there was only a pair of shoes inside and my swim shorts from Vilebrequin brand was missing. It was on that white bag because it was still wet from yesterday’s swim at the Hotel pool.
Since 10:30 I’ve been waiting for the Hotel staff to check CCTV footage/camera images to confirm who went to the room between we went down with the bags and after I came back.
The only answer I got is that they are trying to reach the laundry to check if it was in the middle of the sheets and blankets.
It’s a three day trip and now we are at Vik hotel and I don’t have swim shorts to goto the pool
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Jacqueline
與親友同行 與朋友同行
10.0
/10
20 幾週前評論
Hotels.com verified review
Love this horel
Marc
10.0
/10
21 幾週前評論
Expedia Group verified review
Gorgeous hotel with amazing staff!
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