Delta Hotels Durham Royal County

浴缸花灑頭岀水太少，不足以淋浴。廁所出口有滲水情況嚴重。職員有發現狀況，但沒有即時按排換房服務。反而留言給我避免使用企缸。叫客人接受滲漏情況直至離開酒店。完全沒有考慮到客人需要及服務質素極差劣。需要經過投訴後才按排最後一晚才更換房間。

The service was excellent. The staff was very helpful, friendly and approachable. I would highly recommend this hotel to anyone who wishes to stay in Durham.

Very conveniently located, lovely room with space for unpacked belongings.

Fabulous location and very warm, welcoming staff. Room very clean and well appointed. Bar and restaurant not very inviting and we’ve never used during our stays at this hotel as outside options are so close and more appealing.

Stayed for 2 nights during our wedding. The staff went above and beyond to make our stay special. Our room was incredible. Friendly, helpful bar staff with a well stocked bar.

Great location, friendly staff, clean room, comfy bed. Very enjoyable stay. Would recommend

Happy with my stay. Parking is on site, but costs extra. The staff will help you if the car park is full.

Great stay. Very clean, well-maintained, great location and amenities (including breakfast). Had everything you'd want.

Lovely, welcoming staff. Fantastic breakfast. Great location, would highly recommend.

Fantastic location

Hotel is in a great location for the city. It was clean, staff excellent and helpful. Breakfast choices were good and the food was very nice. Room a bit tired. Biggest issue was that the air conditioning was ineffective, even turned down to the lowest setting. I’m sure not a problem most of the time but this was an especially hot night.

Exactly what I needed for having a night over for attending a wedding. Within walking distance of shops, food & train station. Really convenient overall

The room was very warm despite attempts to adjust the thermostat. The portable fan was mildly helpful. Otherwise, it was a positive experience overall. Great location.

Rooms clean, well equipped. Staff very pleasant and professional. Breakfast fresh with plenty of choice.

We have stayed many times, always great. Nice rooms, fabulous location. Shame they charge for parking when you are already paying for the room.

Every member of staff we interacted with was super friendly. Great location, room and breakfast Good amenities in the room Omelette for breakfast very nice.

Had a very nice stay while visiting with my daughter at university. Lovely staff and really good breakfast. We will be back. Thank you

Paid £50 to have my 2 small dogs stay with me for 1 night in a dog-friendly room. But then was told by reception staff that, because I booked through Expedia, I was not entitled to a water bowl or bed for them - which I would have been had I booked direct. Madness. Also not impressed with car parking - run by an ANPR company with hefty fines, even for hotel residents.

Hotel was wonderful! Great area easy to find. Close to everything. Breakfast was wonderful and even had gluten free options. The front seat was wonderful as well and always very helpful. Will definitely stay again.

Well located hotel. Robert on reception was very helpful & knowledgeable. However, there were a number of things that annoyed me. No shower cap, no face washer, no rubbish bags in the bins. Different person's name on the welcome on the tv which couldn’t be changed. The bedding was uncomfortable, didn’t seem to fit very well. In the bar I tried to put my meal on my room but couldn’t because I hadn’t been asked for a credit card when I checked in. Was able to pay by cash even though on Expedia it said the hotel was cashless!