鑽石西湖套房酒店

員工服務的態度須加強。

泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。

A bit far from old Q but it’s nice.

第一天晚住5樓、晚上馬達聲太吵、經反應換了房間才OK。

这是胡志明市最好的度假酒店！

越南河内唯一满意的酒店！房间很大，各种设施齐全，得天独厚的环境，闹中取静的位置，合理的价格，在河内没有酒店可以与钻石西湖酒店相比更好！

Arriving after midnight with family thus airport pickup (w/ surcharge) was arranged in advance via the hotel. Very smooth pick up and check in service. The staff is very kind and attentive. The 2-bedroom booking is very spacious, making my kid and my mom very happy. The breakfast was good, including the signature Pho. The hotel is close to the lake and there are some good restaurants/cafes nearby. Bit far from city center but the hotel provides free shuttle service going downtown. Highly recommended for families who want a lay back vacation experience.

房間大，舒服，但屬比較舊型的酒店類型，如浴缸，是舊款，不是新式酒店常見大型浴缸，窗門感覺上也是有年份的 早餐為自助式，樣式雖不多，但都足夠吃飽 比較麻煩是離市區遠了點，去逛街需坐接泊車或叫車，大約十分鐘車程，走出大馬路也需十分鐘 前台服務和客房清潔都很不錯 用餐時，大多看到日籍客人，住房率感覺不是很滿，是否在當地算是高價住宿？

房間很不錯,雖有提供一組延長線工其他國家的遊客使用,但還是建議自行攜帶轉接頭,方便電子設備充電及使用

已經入住第二次了，整體感覺真的很棒，之後還是會入住

環境清靜，地方超大，值得一住，下次會再選擇～

Very family friendly, lovely peaceful location away from the hustle & bustle of the city. Great large play room & playground for toddlers. Excellent breakfast spread and lovely waiting staff & chefs. Good blackout curtains in the bedrooms. Useful free shuttle bus into town. They alllowed us early check-in which was great. Negative points: Our prebooked airport transfer was 15mins late to collect us at the airport, and the guy we told at reception once back at the hotel didn't care at all. Sketchy wifi in our room. Hotel booked us into a very average day trip to Hoa Lu/ Tam Coc, saying we'd be back at the hotel at 5.30, but in fact it was after 7.30, the guide wasn't sure why they would have told us that. It was a very very average trip & overpriced, terrible restaurant. We thought we were paying a premium with the hotel to guarantee a decent trip. Other than that, excellent hotel, highly recommended

有點遠，巴士疏

整體亁淨舒適,但巴士班數少，地點有點遠

Staff at reception / front desk is extremely helpful and proactive in offering the service. Despite of the change of front desk staff due shift, all of them knew my special request so well. This demonstrated the good communication among the staff.

Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.

Spacious apartment in large complex with lots of facilities. The whole property is quite dated and feels a bit underloved but the pool was great and the room had everything we needed, including washing machine. Breakfast has plenty of selection but not a fancy buffet. Location is a bit out of the way compared to other westlake options, but grab still quick and easy.

very good and kids friendly environment. close to everything.

Nice hotel, wonderful service with good food.

Very lovely clean rooms, great staff, and amazing breakfast choice