Where to next? Book your next hotel for less with Traveloka

Traveloka, Southeast Asia’s leading travel platform, is now taking bookings in Australia

Whether you’re looking for a harbour-view stay in Sydney or a riverside hotel in Melbourne, a relaxing tropical resort in Cairns or an outback escape in the Northern Territory, Traveloka has you covered. The much-loved Indonesian travel site is now available in Australia and brings its state-of-the-art technology, competitive pricing and top-notch customer service to our shores.

Our promise to provide safe, online hotel bookings

Traveloka is a leading Southeast Asia online travel company that provides a wide range of travel needs in one platform, enabling customers to create moments together with their loved ones. We’ve been up and running in Asia for well over a decade and are now bringing the award-winning platform to Australian shores. Other than hotels, we also offer flights, attraction tickets, day tours, activities, airport transport and car rental in destinations worldwide.

We’ve worked hard to establish direct and trusted partnerships with the world’s largest and most-loved hotel chains, including Marriott, Hilton, Accor, Wyndham, Best Western, Hyatt and many more. On our site you’ll find the largest direct accommodation inventory, varying from hotels, apartments, guest houses, homestays, to villas and resorts. The Traveloka mobile app has been downloaded more than 30 million times worldwide, making it the most popular travel booking app in the Asia-Pacific region.

Traveloka offers a long list of hotels worldwide, not just in Australia and Southeast Asia, but all around the world. We offer affordable luxury resorts and cheap hotels for those on a budget on a massive scale through our endless promotions and deals. 

Why you can trust Traveloka

We’ve designed an app for travellers, by travellers, to make sure we’re giving you the best experience both while you’re booking and when you’re on your trip.

• 27/7 multi-lingual customer service: If anything should go wrong with your booking, or if you have any questions, our customer service team is available all around the clock. 
• Secure payment options: We offer Australians a few ways to pay, and ensure all of them are secure. You can choose to use a Mastercard, Visa or Paypal for your travels.
• Easy refunds and rescheduling: Our hotel listings will clearly state whether they’re refundable or not, and when they are we make it a breeze to complete your refund. Simply log into your account, find your stay in the My Booking section and tap “Refund”.
• Plenty of hotel choices: Whether you need the cheapest stay or the most luxurious hotels, you can find it at Traveloka. There are many quality stays listed in our platform for all budgets and traveller types. We also clearly list reviews given by real travellers to help you get a sense of what it’s really like before you book. We encourage customers to leave their feedback about a hotel they recently checked into. Their kind feedback will help other travellers make better decisions on their hotel choices.
• Lots of opportunities for discounts: We love a discount, and know you do too. So that’s why we run plenty of sales, specials and coupons to help you save on your trip. But these discounts are usually for a limited period. So you have to act fast and book as soon as you see them.

How to book a hotel on Traveloka

Book hotels online quickly and easily at Traveloka. Whenever and wherever, booking a hotel room is just a few steps away. There is also a filter feature to speed up your cheap hotel booking process.

1. Start your search by filling in destination, landmark, or hotel name and your duration of stay.
2. Choose your hotel from the list that will appear on the search results page, select the hotel you prefer. Click See Room to see the hotel room details.
3. Pick your room type and click “choose”.
4. Fill in contact information and contact details, Make sure all details are correct. You can add travel insurance to your hotel booking as well.
5. Complete your payment, select your preferred payment method. Make sure to pay within the specified time limit.
6. Receive your hotel voucher, within 60 minutes after your payment is confirmed, we will send your hotel voucher to your email.

How far in advance to book a hotel stay

Unlike flights, hotel prices don't change quite as drastically unless a room type is sold out. However, if you are travelling during a major event, like the Australian Open or F1 in Singapore, you'll want to book your stay as early as possible. That's because accommodation sells out quickly and you'll be left with limited options. And what is left, may be sold off at a higher price than usual.

Luckily, many hotels are refundable. So we recommend locking in a stay as soon as you know you're going and revisiting a bit later if you're unsure or want to shop around a bit more.

Is it better to book with an online booking site or direct?

One of the benefits of an online booking site is the customer service that can be offered. For example, we're able to offer 24/7 customer care in multiple languages. Meanwhile, a small hotel may not be able to afford the same luxury or be able to communicate effectively in your language. Traveloka can help be the middle-man and sort out everything you need on both ends.

In addition to this, sites like Traveloka often have specials on where you can use a promo code to get a lower rate, or use some loyalty points to get a discount on your stay. These are discounts you wouldn't get direct!