Neptune Resort

Resorts
8.6
/10
Very Good
613 reviews

What Guests Say About Their Stay

Ines

10.0
/ 10
Central location to beach, shops and dining. Perfect spot for a relaxing holiday.

Franz

10.0
/ 10
Clean and comfortable unit. Helpful friendly staff. Great location, close to beach, shops and trams.

Courtney

10.0
/ 10
Great location and facilities. The penthouse has amazing views and plenty of room for a group/family. Easy walk to the downtown restaurant row area and Pacific Fair mall.
In the Area
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32 Surf Parade, Broadbeach, Gold Coast, Queensland, Australia

Main Facilities

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AC
Restaurant
Swimming Pool
Elevator
WiFi
Neptune Resort is located in area / city Broadbeach.
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What's around Neptune Resort

32 Surf Parade, Broadbeach, Gold Coast, Queensland, Australia
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Lobby Neptune Resort
Exterior 2 Neptune Resort

Discover More About Neptune Resort

Location


Neptune Resort is located in area / city Broadbeach.

About Neptune Resort

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Neptune Resort is a resort with great comfort and excellent service according to most resort's guests.

With all facilities offered, Neptune Resort is the right place to stay.

All facilities in Neptune Resort

Bar, Cafe and Lounge Neptune Resort
Bar, Cafe and Lounge
Swimming Pool Neptune Resort
Swimming Pool
Fitness Center Neptune Resort
Fitness Center
Common Space Neptune Resort
Common Space
Lobby Neptune Resort
Lobby

Things to Do

  • Barbecue
  • Beach towel
  • Garden
  • Outdoor pool
  • Picnic area
  • Pool sun loungers
  • Hot tub
  • Steam room

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Hotel Services

  • Luggage storage
  • Tours

Sports and Recreations

  • Fitness center
  • Outdoor tennis court

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Neptune Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 17:00
Check-out:
08:30 - 10:00

Required Documents

Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

General Check-in Instructions

Reception Hours: Monday - Friday: 8:30am - 5pm Saturday: 9am - 2pm Sunday: 9am - 12pm
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 17:00 - to 08:30 - 10:00
Available rooms at Neptune Resort
35
Number of floors in Neptune Resort
9
Another facilities in Neptune Resort
Barbecue, Beach towel, Garden, Outdoor pool, Picnic area

Frequently asked questions about Neptune Resort

What are available facilities at Neptune Resort?
There are top facilites at Neptune Resort such as AC, Restaurant, Swimming Pool, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Neptune Resort?
The standard check-in time at Neptune Resort is starting from 14:00 - 17:00 while the latest check-out time is at 08:30 - 10:00
What is the star rating of Neptune Resort?
Neptune Resort has a 3.5-star rating.
How many floors does Neptune Resort have?
Neptune Resort has 9.
How many rooms are available at Neptune Resort?
Neptune Resort has 35.
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Neptune Resort reviews and ratings

Overall Ratings & Reviews Neptune Resort

Traveloka (1)
Other sources (612)
8.6
Very Good
From 612 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
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Traveller Reviews Neptune Resort

Number of reviews per page
20
40
Top reviews
Wendy
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very clean. Staff were friendly. We had everything we needed
Louise Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean apartment & lovely pool area.
Ines
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Central location to beach, shops and dining. Perfect spot for a relaxing holiday.
Franz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and comfortable unit. Helpful friendly staff. Great location, close to beach, shops and trams.
Courtney
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and facilities. The penthouse has amazing views and plenty of room for a group/family. Easy walk to the downtown restaurant row area and Pacific Fair mall.
Sarah
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Well equipped kitchen, resort in a good location for Tram and Pacific Fair. Good customer service.
Ian
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room design was strange and the bed could have been more comfortable
Marith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, near the beach and shoppingsenter.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Apartment was comfortable and roomy. Staff dealt quickly with minor maintenance issue
Jaimee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely friendly staff everytime we saw them. The room was great, clean with everything you need. Couldn’t ask for a better location, within walking distance to just about everything you need. Will definitely stay here again!
Lani-Rose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All of the above. Arrived early and because the room was ready, reception allowed an early check in. Which I really appreciated. Place was lovely and clean with a washer and dryer to clean my clothes. Everything went smoothly with my booking through Expedia, no flaws whatsoever. I thoroughly enjoyed my stay and will highly recommend to others and would love to visit the Resort again in the future. 10/10 stay :)
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Ken
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Helpful friendly staff. Room was clean and welcoming
Derek
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great
Alison
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Judith
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were excellent, room had everything I needed. Shopping close by, beach close by, easy walking even to connect with tours. Tram was across the street to get anywhere along the coast there, even to Brisbane. I was told fares are only .50cents, including all the way to Brisbane, did not comfirm it, but information was given to me by a reliable source.
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Stuart
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was very clean and staff were very polite and helpful. Great value and service!
Carol
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean, comfortable, location, friendly staff.
Michelle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The rooms were fine but need some updates as the room we were in had very scratched table, bathroom needs updating especially as the toilet is in the bathroom. Not good for multiple people. The stove top had a patch up job.
Owen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

All good went there to relax and take it easy
Alison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff are friendly and happy to help.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Neptune Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Neptune Resort

Traveloka (1)
Other sources (612)
8.6
Very Good
From 612 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Neptune Resort

Number of reviews per page
20
40
Top reviews
Wendy
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very clean. Staff were friendly. We had everything we needed
Louise Anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean apartment & lovely pool area.
Ines
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Central location to beach, shops and dining. Perfect spot for a relaxing holiday.
Franz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and comfortable unit. Helpful friendly staff. Great location, close to beach, shops and trams.
Courtney
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and facilities. The penthouse has amazing views and plenty of room for a group/family. Easy walk to the downtown restaurant row area and Pacific Fair mall.
Sarah
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Well equipped kitchen, resort in a good location for Tram and Pacific Fair. Good customer service.
Ian
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room design was strange and the bed could have been more comfortable
Marith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, near the beach and shoppingsenter.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Apartment was comfortable and roomy. Staff dealt quickly with minor maintenance issue
Jaimee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely friendly staff everytime we saw them. The room was great, clean with everything you need. Couldn’t ask for a better location, within walking distance to just about everything you need. Will definitely stay here again!
Lani-Rose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All of the above. Arrived early and because the room was ready, reception allowed an early check in. Which I really appreciated. Place was lovely and clean with a washer and dryer to clean my clothes. Everything went smoothly with my booking through Expedia, no flaws whatsoever. I thoroughly enjoyed my stay and will highly recommend to others and would love to visit the Resort again in the future. 10/10 stay :)
Read More
Ken
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Helpful friendly staff. Room was clean and welcoming
Derek
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great
Alison
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Judith
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were excellent, room had everything I needed. Shopping close by, beach close by, easy walking even to connect with tours. Tram was across the street to get anywhere along the coast there, even to Brisbane. I was told fares are only .50cents, including all the way to Brisbane, did not comfirm it, but information was given to me by a reliable source.
Read More
Stuart
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was very clean and staff were very polite and helpful. Great value and service!
Carol
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean, comfortable, location, friendly staff.
Michelle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The rooms were fine but need some updates as the room we were in had very scratched table, bathroom needs updating especially as the toilet is in the bathroom. Not good for multiple people. The stove top had a patch up job.
Owen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

All good went there to relax and take it easy
Alison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff are friendly and happy to help.
Number of reviews per page
20
40