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Neptune Resort
Hotels
8.6
/10
Very Good
600 reviews
What Guests Say About Their Stay
David R
10.0
/ 10
We arrived late after the front desk was closed so it took a while to know how we were supposed to check in but got that finally straightened out. From desk personel when open were very friendly and helpful. There was no recycling bin in the suite which would be nice as they ask you to please recycle
James
10.0
/ 10
Great location with surface transportation a very short walk away. Close to the beach and restaurants. Exceeded our expectations
Emmersen
10.0
/ 10
The property was amazing and clean and has a GREAT affordable cafe downstairs. Everything at Neptune Resort was presented beautifully. The only comment i have is the gym facility is tony which is not reflected in the pictures on the website
In the Area
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32 Surf Parade, Broadbeach, Gold Coast, Queensland, Australia, 4218
Main Facilities
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Swimming Pool
Restaurant
WiFi
Elevator
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Available Room Types in Neptune Resort
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What's around Neptune Resort
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32 Surf Parade, Broadbeach, Gold Coast, Queensland, Australia, 4218
Discover More About Neptune Resort
Location
Neptune Resort is located in area / city Broadbeach.
About Neptune Resort
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
With all facilities offered, Neptune Resort is the right place to stay.
All facilities in Neptune Resort
Others
Things to Do
- Hot tub
- Outdoor pool
- Picnic area
- Garden
- Beach towel
- Barbecue
- Steam room
- Pool sun loungers
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
General
- Parking
- Terrace
Hotel Services
- Tours
- Luggage storage
Sports and Recreations
- Outdoor tennis court
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in Neptune Resort
Important Note
- Crib (infant bed) fee: AUD 10.0 per day
- Rollaway bed fee: AUD 35.0 per day
- Credit card charges are subject to a surcharge of 2.53 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- WiFi is provided up to 500 MB per guestroom, per stay.
The front desk is open during the following times:
- Monday - Friday: 8:30 AM - 5:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Available rooms at Neptune Resort | 35 |
Number of floors in Neptune Resort | 9 |
Another facilities in Neptune Resort | Hot tub, Outdoor pool, Picnic area, Garden, Beach towel |
Frequently asked questions about Neptune Resort
What are available facilities at Neptune Resort?
There are top facilites at Neptune Resort such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Neptune Resort?
The standard check-in time at Neptune Resort is starting from From 14:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Neptune Resort
Other sources (600)
8.6
Very Good
From 600 reviews
Cleanliness
8.6
Room Comfort
8.4
Location
8.8
Service and Facilites
8.6
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Traveller Reviews Neptune Resort
Number of reviews per page
20
40
Top reviews
Laura J
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Comfy beds. Clean today older style apartments.
David R
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We arrived late after the front desk was closed so it took a while to know how we were supposed to check in but got that finally straightened out. From desk personel when open were very friendly and helpful. There was no recycling bin in the suite which would be nice as they ask you to please recycle
Shayle
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Really great location
Sarah
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location for beach and shopping centre. Felt a bit hassled by staff when we had late check in due to long drive, could have just said they’d leave a key instead of asking us to call/email office etc.
John
Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nicely located property close to the broadbeach centre. Resort is on the smallish side but has all the amenities for a pleasant stay. Staff were courteous and helpful. Resort is slightly dated but very clean.and the Lifts are super fast compared to spme resorts.
I would recommend this resort and would stay again.
Jake
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Not a bad place for the price
James
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great location with surface transportation a very short walk away. Close to the beach and restaurants. Exceeded our expectations
cheryl
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Convenient to beach and opposite to Pacific Fair. Everything in walking distance plus small gym and pool which my husband used.. all you need for a comfortable stay
Maurie
Business and Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Apartment was a bit dated but in general ok.
Emmersen
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The property was amazing and clean and has a GREAT affordable cafe downstairs. Everything at Neptune Resort was presented beautifully. The only comment i have is the gym facility is tony which is not reflected in the pictures on the website
Ange
Leisure Family
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Clean property. Friendly staff.
We stayed in the “superior” 2 bed apartment. I would definitely call it “standard” not superior. Photos online were NOT of the correct apartment. They showed the 1 bed superior which had been renovated. The 2 bed has much smaller kitchen & bathroom than pictured and was decorated in 1980. Not new decor. One of the single beds had a badly broken spring- unable to sleep on. The staff changed it out to new beds that day. Quick service. We were a little bit disappointed with the amount we paid for superior only to receive “standard”, however it was clean & close to the beach, restaurants & shopping.
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John
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The location
Sara
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Perfect location for us - a block away from the beach and across from The Star for our Magic Millions shuttle bus.
Already planning next year to stay longer!
Demelza
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great location. Safe and secure. Great facilities.
Held the deposit to long.
Tash
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Excellent location, very friendly and welcoming staff. Highly recommend.
Duane
Leisure
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Bathroom & toilet areas old and could do with renovation upgrade
Maree
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
This is the 2nd time stay and would certainly recommend, so close to shopping transport and the beach. We were upgraded to a bigger room and the view was beautiful
After our flights were cancelled (twice) Kathy and the team were very kind to let us stay an extra night
We will be returning and will recommend the Neptune to friends and family
Thank-you Neptune
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Rebecca
Leisure
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
.
Jo
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
A very comfortable unit with a great pool and spa, great location with just a short walk to the beach and Pacific Fair shopping centre.
Grace
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The interior is a little bit old, but very clean.
Only 5 minutes walk to beach and pacific fair shipping mall, very convenient.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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