Does Neptune Resort provide parking?

Yes, Neptune Resort provides parking. Please confirm details directly with the hotel.

Does Neptune Resort have a swimming pool?

Yes, a swimming pool is available at Neptune Resort.

What do past guests say about Neptune Resort?

Neptune Resort is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Neptune Resort

Name: Neptune Resort
Address: 32 Surf Parade, Broadbeach, Gold Coast, Queensland, Australia, 32 Surf Parade, Queensland, Australia
Rating: 8.6

Resorts

8.6

/10

Very Good

613 reviews

What Guests Say About Their Stay

Judith

10.0

/ 10

Staff were excellent, room had everything I needed. Shopping close by, beach close by, easy walking even to connect with tours. Tram was across the street to get anywhere along the coast there, even to Brisbane. I was told fares are only .50cents, including all the way to Brisbane, did not comfirm it, but information was given to me by a reliable source.

Stuart

10.0

/ 10

Room was very clean and staff were very polite and helpful. Great value and service!

Robyn Ellen

10.0

/ 10

A great place to stay. We stayed in a quality apartment that had everything we needed. Great pool, spa, gym at resort. Easy walking distance to shopping, restaurants, trams and buses. Highly recommended.

In the Area

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32 Surf Parade, Broadbeach, Gold Coast, Queensland, Australia

Main Facilities

Restaurant

Swimming Pool

Elevator

WiFi

Neptune Resort is located in area / city Broadbeach.

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What's around Neptune Resort

32 Surf Parade, Broadbeach, Gold Coast, Queensland, Australia

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Location

Neptune Resort is located in area / city Broadbeach.

About Neptune Resort

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Neptune Resort is a resort with great comfort and excellent service according to most resort's guests.

With all facilities offered, Neptune Resort is the right place to stay.

All facilities in Neptune Resort

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Common Space

Lobby

Things to Do

Barbecue
Beach towel
Garden
Outdoor pool
Picnic area
Pool sun loungers
Hot tub
Steam room

General

AC
Family room
Heater
Non-smoking room
Swimming pool
Smoking area
Terrace

Public Facilities

Coffee shop
Elevator
Safety deposit box

Hotel Services

Luggage storage
Tours

Sports and Recreations

Fitness center
Outdoor tennis court

Connectivity

Free WiFi

Accommodation Policy & General Information in Neptune Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 17:00

Check-out:

08:30 - 10:00

Required Documents

Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

General Check-in Instructions

Reception Hours: Monday - Friday: 8:30am - 5pm Saturday: 9am - 2pm Sunday: 9am - 12pm

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - 17:00 - to 08:30 - 10:00
Available rooms at Neptune Resort	35
Number of floors in Neptune Resort	9
Another facilities in Neptune Resort	Barbecue, Beach towel, Garden, Outdoor pool, Picnic area

Frequently asked question in Neptune Resort

What are available facilities at Neptune Resort?

There are top facilites at Neptune Resort such as AC, Restaurant, Swimming Pool, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Neptune Resort?

The standard check-in time at Neptune Resort is starting from 14:00 - 17:00 while the latest check-out time is at 08:30 - 10:00

What is the star rating of Neptune Resort?

Neptune Resort is a 3.5-star hotel.

How many floors does Neptune Resort have?

Neptune Resort has 9 floors.

How many rooms are available at Neptune Resort?

Neptune Resort has 35 rooms in total.

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More Reviews from Other Guests in Neptune Resort

Overall Ratings & Reviews Neptune Resort

Traveloka (1)

Other sources (612)

8.6

Very Good

From 612 reviews

Cleanliness

8.6

Room Comfort

8.4

Location

8.8

Service and Facilites

8.6

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Traveler Reviews Neptune Resort

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Top reviews

Alison

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Yes

Judith

Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Stuart

Business and Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Room was very clean and staff were very polite and helpful. Great value and service!

Carol

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Clean, comfortable, location, friendly staff.

Michelle

Leisure Family

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were fine but need some updates as the room we were in had very scratched table, bathroom needs updating especially as the toilet is in the bathroom. Not good for multiple people. The stove top had a patch up job.

Owen

Leisure with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

All good went there to relax and take it easy

Alison

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff are friendly and happy to help.

Trevor

Leisure

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

First of all we would def return to Neptune .. the only negative was no hand rail or anything to steady oneself in the shower ..( Im on a walker ) and felt with a tile floor , which soon gets slippery ,this was a necessity...also nxt time we would request an apartment at the rear if the building, maybe less road noise ??? Over a we enjoyed our stay ...

Paul

Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Spacious, comfortable room with good facilities.

Robyn Ellen

Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Jeannine

Leisure

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Very conveniently located for beach, shopping and dining options. Literally a 3 minute walk to the beach, diagonally across from Pacific Fair Shopping Centre, and surrounded by food/ dining options, including Toms downstairs which was great for breakfast/ lunch and coffee. Staff friendly and helpful, free secure parking and the building itself felt safe, I would stay here again.

Heather

Leisure with Partner

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Handy to tram and buses which were directly across the road. Pacific Fair and Oasis shopping centres close by. Very noisy with traffic noise from the main road all day and night even with the windows shut. Staff very helpful and friendly.

Colin

Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Great location and excellent facility.Parking was so good with plenty of room.Room was clean, huge bed was very comfortable.Highly recommend.

Tracey

Leisure with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The fan above the stove needs fixing as it barely sucks up the cooking smells . Twin beds pushed together doesn't make a queen especially if one bed is lower than the other

Robert

Leisure

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The apartment itself was very nice, clean, spacious & well appointed, the pool area very nice & the overall property well maintained, however the noise from the constant traffic, all around you, just meters from the apartment was unbearable. Balcony doors remained closed, and the balcony could not be enjoyed. Less than a relaxing experience. A certain staff member was not welcoming, understanding or friendly. Manager Brett was very nice & personable.

Jane

Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

A great apartment and location.

Judith

Friends and Family

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Great service!

Bridget

Leisure Family

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Such a great location- perfect for a long stay, close to Pacific Fair and Broadbeach South Tram Station. Clean and tidy apartment.

Angelique

Business and Leisure with Friends

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

This property is good value for money, and within walking distance of the convention centre, Pacific Fair shopping centre, and lots of eateries/restaurants. The room had a well-equipped kitchen which made our stay a lot more comfortable. There is a small step into the bathroom (so watch your toes) Nice to NOT have a minibar. Would be happy to return to stay here again.

Thomas

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Had a great stay, handy to everything we required.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.