Novotel Melbourne on Collins

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Sustainable Hotel
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8.2
/10
Very Good
1,049 reviews

What Guests Say About Their Stay

Philip T.

9.4
/ 10
The staff were very polite and helpful. Overall experience is very good and pleasant during our stay in Novotel on Collins. Definitely will return one day!

Julie

10.0
/ 10
Great location in Melbourne, wasn’t sure what to expect as the entrance isn’t very inviting but once you get up to the reception level there was a nice bar and restaurant area. Lots of people use the hotel for business. Very good breakfast which was included, one of the best I’ve had. I’d stay here again.

Ron

10.0
/ 10
Staff were great, location was spot on for shopping , close to attractions, transport and amazing cafes and restaurants Pool was 27.5 degrees, spa 36 , used both , rooms quiet, good gym only slight criticism is lack of fast charging or usb C so bring your plug in chargers. Rooms very quiet Overall an excellent stay

Elisha

10.0
/ 10
We love staying at the Novotel on Collins, close to restaurants & cafes & we love the shopping district
In the Area
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270 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Novotel Melbourne on Collins is a hotel is located at Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Melbourne on Collins

270 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Discover More About Novotel Melbourne on Collins

The Charm of Novotel Melbourne on Collins

Welcome to Novotel Melbourne on Collins, a premier accommodation choice for Australian travelers seeking a blend of comfort, convenience, and city exploration. Nestled in the heart of Melbourne's vibrant CBD, this hotel offers a sophisticated urban retreat with easy access to everything the city has to offer. Whether you're in town for business or leisure, Novotel Melbourne on Collins provides a welcoming atmosphere and excellent amenities to ensure a memorable stay. Rates at Novotel Melbourne on Collins start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Novotel Melbourne on Collins

Novotel Melbourne on Collins is ideally situated in the bustling Melbourne CBD, a prime location that puts you right at the centre of the action. Located at 270 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000, the hotel is just a short stroll from Parliament Station, making public transport a breeze. You'll find yourself surrounded by a vibrant atmosphere, with world-class shopping on Bourke Street Mall just moments away, and a plethora of cafes and restaurants to explore. The hotel's central position also means you're within easy reach of iconic Melbourne landmarks, making it the perfect base for discovering the city's many attractions.

Guest Facilities and Services at Novotel Melbourne on Collins

Guest facilities at Novotel Melbourne on Collins are designed to cater to the needs of every traveler. Enjoy a delicious start to your day with excellent breakfast options, including quality coffee and a selection of local favourites. Stay connected with complimentary Wi-Fi throughout the hotel, and take advantage of the 24-hour front desk for any assistance you may need. For those looking to maintain their fitness routine, a well-equipped fitness centre is available. Secure luggage storage is also provided, allowing you to make the most of your time in Melbourne without being weighed down.

Room Information and Stay Experience at Novotel Melbourne on Collins

Discover a range of comfortable and well-appointed rooms at Novotel Melbourne on Collins, designed to provide a restful sanctuary after a day of exploring. The Room types of Novotel Melbourne on Collins offer a variety of configurations to suit different needs, all featuring plush bedding for a great night's sleep. You can expect meticulously clean environments, with modern climate control systems to ensure your comfort in any season. The bathrooms are also kept to a high standard of cleanliness, providing a refreshing space to prepare for your day or unwind in the evening.

Recommended Nearby Dining and Cafes around Novotel Melbourne on Collins

Melbourne is renowned for its incredible food and coffee scene, and Novotel Melbourne on Collins places you right in the heart of it all. Step outside the hotel and immerse yourself in the city's vibrant café culture, with countless establishments offering expertly brewed coffee and delicious brunch options. Explore the laneways and discover hidden gems serving up everything from hearty Australian breakfasts to international cuisine. The hotel's central location means you're never far from a fantastic meal or a perfect cup of coffee, reflecting the best of Melbourne's culinary landscape.

Popular Attractions and Activities near Novotel Melbourne on Collins

Novotel Melbourne on Collins is perfectly positioned to explore the best of Melbourne. Here are some popular attractions and activities within easy reach: * **Federation Square:** A vibrant cultural hub featuring art galleries, cinemas, and public spaces, just a short walk away. * **Queen Victoria Market:** Experience a true Melbourne institution with fresh produce, artisanal goods, and a lively atmosphere. * **Royal Botanic Gardens Victoria:** Escape the city bustle in these stunning gardens, offering a peaceful retreat. * **National Gallery of Victoria (NGV):** Immerse yourself in art and culture at Australia's oldest and most visited art museum. * **Melbourne Cricket Ground (MCG):** For sports enthusiasts, catch a game or take a tour of this iconic sporting venue. If you are looking for other activities around Novotel Melbourne on Collins, check out the best deals on Traveloka: Recommended activities in Melbourne!

How to Get to Novotel Melbourne on Collins from the Airport

Getting to Novotel Melbourne on Collins from Melbourne Airport (MEL) is straightforward, with several convenient options available. The Novotel Melbourne on Collins airport transfer can be easily arranged through various transport methods. * **Airport Train:** The SkyBus offers a direct and efficient service from Melbourne Airport to the Southern Cross Station, from where you can easily connect to local trams or take a short rideshare service to the hotel. * **Airport Shuttle Bus:** Similar to the train, shuttle services provide a comfortable and direct route to the city centre. * **Public Metered Taxis:** Taxis are readily available at the airport and offer a direct journey to the hotel. * **Rideshare Services:** You can also opt for a rideshare service for a convenient door-to-door transfer. For a seamless journey, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Novotel Melbourne on Collins

Novotel Melbourne on Collins stands out as an excellent choice for Australian travelers due to its prime location, exceptional service, and comfortable accommodations. * **Unbeatable Location:** Situated in the heart of Melbourne's CBD, offering easy access to shopping, dining, and attractions. * **Comfortable Stays:** Enjoy clean, well-appointed rooms with modern amenities and climate control for a relaxing experience. * **Friendly and Professional Service:** The hotel staff are dedicated to ensuring a pleasant and hassle-free stay. * **Convenient Access:** Excellent proximity to public transport makes exploring the city effortless. Ready to experience the best of Melbourne? Check room availability at Novotel Melbourne on Collins and Book Novotel Melbourne on Collins today. For your next adventure, consider these great options: Book budget hotels in Victoria and Easily book domestic and international flights at low prices.

All facilities in Novotel Melbourne on Collins

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Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Valet parking

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Novotel Melbourne on Collins

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Novotel Melbourne on Collins
8
Another facilities in Novotel Melbourne on Collins
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Babysitting with surcharge

Frequently asked questions about Novotel Melbourne on Collins

What are available facilities at Novotel Melbourne on Collins?
There are top facilites at Novotel Melbourne on Collins such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Melbourne on Collins?
The standard check-in time at Novotel Melbourne on Collins is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Novotel Melbourne on Collins?
Novotel Melbourne on Collins has a 4.5-star rating.
How many floors does Novotel Melbourne on Collins have?
Novotel Melbourne on Collins has 8.
Does Novotel Melbourne on Collins have parking?
Yes, Novotel Melbourne on Collins does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Novotel Melbourne on Collins reviews and ratings

8.2
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

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Traveller Reviews Novotel Melbourne on Collins

Number of reviews per page
20
40
Top reviews
MARK Peter
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Only one of the lifts was working on a busy weekend so it was terribly slow. The hallways were in need of a good vacuum. Otherwise not bad. Breakfast was good and the room was nice.
Julie
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location in Melbourne, wasn’t sure what to expect as the entrance isn’t very inviting but once you get up to the reception level there was a nice bar and restaurant area. Lots of people use the hotel for business. Very good breakfast which was included, one of the best I’ve had. I’d stay here again.
Bruce
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

X
Ron
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were great, location was spot on for shopping , close to attractions, transport and amazing cafes and restaurants Pool was 27.5 degrees, spa 36 , used both , rooms quiet, good gym only slight criticism is lack of fast charging or usb C so bring your plug in chargers. Rooms very quiet Overall an excellent stay
Jill
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice hotel, walkable location, close to shopping and transit.
mark
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

While this hotel is conveniently located in the heart of the Melbourne CBD, it is looking a little tired and in need of a refurbishment. The biggest concern was the long delay in the elevators owing to the fact that 2 of the 3 elevators were out of service during my stay. All in all, the hotel is reasonable value.
Elisha
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We love staying at the Novotel on Collins, close to restaurants & cafes & we love the shopping district
Paul
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bed was on lean so legs higher than head. Mattress old and sank in middle and to the side. Rooms were hot even with aircon cranked and middle winter. Very run down, lifts not working. Hallways smelt of sewer in mornings. Paper thin walls - could hear neighbours conversations. Breakfast was average and long waits if you wanted fresh eggs or omelette
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Soon Chul
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The location is convenient; however, the swimming pool and gym are quite small. Additionally, the staff did not disclose that the room has a limited view. Breakfast was acceptable; however, there were no complimentary amenities provided. In addition, the water supplied in the room was simply tap water poured into a bottle, which did not feel safe to drink.
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Matthew
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When I made the booking, I specifically requested a room with two beds for 2 adults and 2 children. However, upon arrival, we discovered that we had been allocated two separate rooms under two different bookings, located at opposite ends of the building. When we asked the Novotel staff to help us understand what had happened, we were told that we would need to contact Expedia directly, as the booking had been made through your platform. We were very disappointed that the hotel staff were unable to provide further assistance or help resolve the issue.
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Nathan
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is starting to tire. Staff in general were really pleasant and helpful but queue management at check-in was a challenge at a busy time leading into a long weekend. Concierge were really welcoming from street level. After staying nearly a week, the situation with the lifts was problematic on multiple occasions. There are 2 lifts from street level but only 1 appeared to work often leading to queues at either end. Then with the 3 main lifts accessing all floors of the hotel, to have only 1 of these working all week led to delays, queues and really crowded lifts. There was a note near one of the lifts mentioning the staff were aware of the issue and working on it; and I am not sure how long it had been going on, but this certainly was a downer. There was also a tray of room service food left outside a room on Level 12 for about 48 hours which is a pretty poor sign of attention to detail. Other than that, the location and general comfort at the hotel was really great.
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Nicola Anne
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Cheryl
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel has a great central location, making it easy to access many city venues. The staff were great and the room comfortable.
Andrew
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bad bed, dirty hallways and property
Kausik
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast menu was good. Everything is so nearby. The location is perfect to kust wonderr around. Absolutely perfect place qas for us to enjoy the weekend.
Mark
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location was awesome but it ended there Room on the 14th floor, really dirty, carpet ripped, wallpaper peeling off the walls, tap in the bathroom sink broken out of the basin, one broken lift and the other two were overloaded, when I alerted reception she just shrugged. Probably better around for the price
Ruby
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very convenient location
judith
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent location but not up to a Novotel standard…only one lift for over 300 rooms. A nightmare especially as the only working one broke down with myself, my granddaughter and other people in it albeit for a very short time…used fire escape and ended up in some back lane…had to ask directions to get back to the front of the hotel…told reception staff but just seemed fed up with the situation…really long walk from room to lift…door cards were cancelled a day early…overcharged for breakfasts..awaiting refund…there seemed to be no management in the restaurant. Staff tried their best and were very polite but disorganised…lack of cleanliness around the breakfast area.spilt food,coffee juice…no plates for toast, missing bacon or beans etc…although choice was good..enjoyed a well cooked evening meal… I have used many Novotel especially at Auckland airport…always excellent but this one in Melbourne needs much attention… sorry but will not use again or recommend and think twice about using the brand…
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Jan
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our rooms were a long way to walk to, the breakfast was not good very busy and not much food to select from, only 1 lift out of 3 was working, but good location and would stay there again because of location
Karen
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Perfect location to trams and everything Melbourne! Rooms little tired but still clean
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Disclaimer

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