Novotel Melbourne on Collins

Hotels
8.2
/10
Very Good
1,046 reviews

What Guests Say About Their Stay

Jillian
10.0
/ 10
Loved the atmosphere. Perfect for a woman travelling alone. Easy access to public transport and food and shopping. Lovely staff.
Karen
10.0
/ 10
Great location, lovely staff. The concierge was so helpful. I will book in again when I travel to Melbourne
Philip T.
9.4
/ 10
The staff were very polite and helpful. Overall experience is very good and pleasant during our stay in Novotel on Collins. Definitely will return one day!
Suong
10.0
/ 10
Our family had an amazing time spending our last couple of days of school holidays at The Novotel. The staff at Novotel went above and beyond to help our family and were always so friendly. The location was perfect to get anywhere. Highly recommend if you have a young family.
In the Area
See Map
270 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Novotel Melbourne on Collins is a hotel in a good neighborhood, which is located at Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Novotel Melbourne on Collins Address: Map & Location

270 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Discover More About Novotel Melbourne on Collins

Location


Novotel Melbourne on Collins is a hotel in a good neighborhood, which is located at Melbourne CBD.

About Novotel Melbourne on Collins

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Melbourne on Collins is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Melbourne on Collins.

All facilities in Novotel Melbourne on Collins

Others Novotel Melbourne on Collins
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Novotel Melbourne on Collins

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Novotel Melbourne on Collins
8
Another facilities in Novotel Melbourne on Collins
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Babysitting with surcharge

Frequently asked question in Novotel Melbourne on Collins

What are available facilities at Novotel Melbourne on Collins?
There are top facilites at Novotel Melbourne on Collins such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Novotel Melbourne on Collins?
Check-in time at Novotel Melbourne on Collins is staring from From 14:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Novotel Melbourne on Collins?
Novotel Melbourne on Collins is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Novotel Melbourne on Collins have?
Novotel Melbourne on Collins has 8 floors.
Does Novotel Melbourne on Collins provide parking?
Yes, Novotel Melbourne on Collins provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Melbourne on Collins

8.2
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Novotel Melbourne on Collins

Number of reviews per page
20
40
Top reviews
Yvette Melissa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and friendly staff
Ross
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent concierge staff, always happy to help us tourist, unfortunately while we were there, there was a conference and renovations which heavily limited our access to facilities.
Rebecca Louise
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

..
Angela
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were clean and towels replaced daily. Lifts really need to be sorted lots of people and only one lift operating at a time even though there are 3 in the main hotel. Lovely staff
Anita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close by & convenient to venue we were attending 👍
Hannah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Caroline
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hallway to rooms floor 7) needed vacuuming. Daily room service was average to poor (no vacuum, left dirty cleaning cloth on my bed, poor quality bed making)
Tas
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic location in the heart of Melbourne. However, Novotel is dropping the ball with the product they are providing vs the cost they are charging. Only after paying non refundable tarrif are you informed of construction going on with pool closure. Also construction starting early outside rooms and only limited lift service. Room also not up to scratch for cost. Room is very dated (wich is ok) but is dirty and staff couldn't care less when informed. Would be fine if cleaned.
Read More
Kylie
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very convenient location & reasonably priced
Jayden
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lifts and pool were broken
David
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff great, but hotel looking tired and outdated. Carpets lifting and corridors dirty. Room service trays left outside overnight. Wallpaper also starting to come away. Not up to scratch for this location or price. Unfortunately, won’t be staying here again, better available.
Gary
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We didn’t plan on using the pool and spa but being told they were under construction after paying for the room and not refundable on the wotif site was false advertising. Issues with the lifts are annoying and the views aren’t great. But is in a very convenient location
Steve
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very quiet, great beds and pillows!
seda
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay, staff were very helpful and polite. Convenient as it’s directly ontop of the shops
Jillian
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the atmosphere. Perfect for a woman travelling alone. Easy access to public transport and food and shopping. Lovely staff.
Melissa
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Better lighting in bathroom would be nice.
Chiara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Buffet breakfast was the highlight Room was spacious and clean however one of the bedside lamp was missing and i couldn't adjust the temperature in the room which and the room was overheated at night
Karen
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location, lovely staff. The concierge was so helpful. I will book in again when I travel to Melbourne
Vijay
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lifts Service cant be this bad! I understand there are plans of renovating it, but this is way too hard to put up with - waiting for a long time everytime!
Karen
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Location great but lifts were broken
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Novotel Melbourne on Collins

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Melbourne on Collins

Number of reviews per page
20
40
Top reviews
Yvette Melissa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and friendly staff
Ross
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent concierge staff, always happy to help us tourist, unfortunately while we were there, there was a conference and renovations which heavily limited our access to facilities.
Rebecca Louise
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

..
Angela
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were clean and towels replaced daily. Lifts really need to be sorted lots of people and only one lift operating at a time even though there are 3 in the main hotel. Lovely staff
Anita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close by & convenient to venue we were attending 👍
Hannah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Caroline
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hallway to rooms floor 7) needed vacuuming. Daily room service was average to poor (no vacuum, left dirty cleaning cloth on my bed, poor quality bed making)
Tas
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic location in the heart of Melbourne. However, Novotel is dropping the ball with the product they are providing vs the cost they are charging. Only after paying non refundable tarrif are you informed of construction going on with pool closure. Also construction starting early outside rooms and only limited lift service. Room also not up to scratch for cost. Room is very dated (wich is ok) but is dirty and staff couldn't care less when informed. Would be fine if cleaned.
Read More
Kylie
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very convenient location & reasonably priced
Jayden
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lifts and pool were broken
David
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff great, but hotel looking tired and outdated. Carpets lifting and corridors dirty. Room service trays left outside overnight. Wallpaper also starting to come away. Not up to scratch for this location or price. Unfortunately, won’t be staying here again, better available.
Gary
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We didn’t plan on using the pool and spa but being told they were under construction after paying for the room and not refundable on the wotif site was false advertising. Issues with the lifts are annoying and the views aren’t great. But is in a very convenient location
Steve
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very quiet, great beds and pillows!
seda
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay, staff were very helpful and polite. Convenient as it’s directly ontop of the shops
Jillian
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the atmosphere. Perfect for a woman travelling alone. Easy access to public transport and food and shopping. Lovely staff.
Melissa
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Better lighting in bathroom would be nice.
Chiara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Buffet breakfast was the highlight Room was spacious and clean however one of the bedside lamp was missing and i couldn't adjust the temperature in the room which and the room was overheated at night
Karen
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location, lovely staff. The concierge was so helpful. I will book in again when I travel to Melbourne
Vijay
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lifts Service cant be this bad! I understand there are plans of renovating it, but this is way too hard to put up with - waiting for a long time everytime!
Karen
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Location great but lifts were broken
Number of reviews per page
20
40