노보텔 멜버른 온 콜린스

방도 적당히 넓고 깨끗합니다. 청소도 잘 되어 있구요.

우선 방 크기가 커서 좋았고 바로 나오면 트램 타기도 편리해서 너무 좋았습니다.

We made reservation for two junior suite. We also asked a month ahead, the hotel to arrange them in the same floor nearby, and they replied positively. However, on arrival at 1pm, we got the largest separation between two rooms. 1×03 and 1x40. We asked if any adjustment possible, but we got refused. There was a construction going on both room of room 1x03 and 1x40. Peoples working at the building under construction, just 10 meters away, it was impossible to open the curtain in the room. For the room 1x03, the door lock was unstable. Upon leaving and closing the door, it did not lock automatically. We had to confim its locking several times. Finally, the wifi connection was extremely unstable. Also not secured connection. It was reconnecting every minute. Thus I finally gave up and had to use hotspot data from my cell phone. The worst experience I had, over last several years. The desk staffs were not friendly, and returned their basic response "It is not possible at this moment". At least I can say that the service level under the same chain of Novotel at Sydney ahead Melbourne was quite different and satisfactory. This hotel at Melbourne need some adjustments.

일단 위치가 너무 좋았고, 더블침대 2개가 있는 가족객실이 매우 넓어서 좋았어요. 서비스는 체인호텔답게 정량화되어 있어 편안했고 요청에 빨리빨리 응답해주셔서 좋았어요. 추천합니다!~

위치가 아주 좋았습니다~ 가족들과 지내기에 불편함이 없는 크기에 룸 상태는 깨끗했어요

Great central location. Nice rooms

Staff were super friendly and quick check in and out. Breakfast is recommended, various food options and easy location.

Breakfast was great. Very central location, easy for shoppoing.

Great location, however the hotel is dated, in need of an upgrade. Two of the three elevators were not working. it was not what I would have expected from Novotel.

The breakfast was awsome ,great way to start your day .Staff more than happy to make your breakfast complete with that barrista made coffee. Room clean .Our stay and location was very convenient everything we needed was within walking distance .

Friendly staff

The breakfast menu was ok, however, we got tired of the buffet breakfast after the second time we had it. There are plenty of small cafes nearby that serve perfect breakfast. The staff was very pleasant, allowed early check in, which was very helpful after the overnight flight. The downside was lift operation, out of 3 available lifts, only one was functional. During peak hours, the waiting time was very long, ended up using stairs most of the time, which are also not clearly displayed. Very inconvenient especially when carrying large luggage. Location is perfect, close to tourist attractions, cafes and shops which will suit each taste and budget.

The Novotel on Collins is the perfect stay, middle of the CBD close to shops and restaurants. The hotel staff were fantastic and the pool and spa were great. Definitely staying here again!

Great location. 24 hour desk was nice as we left well before dawn. The free city busses and trains was fantastic!

Hotel description states “Luxury hotel” pretty average to me, rooms have no power points next to bedsides. Be sure to request a room with a view at booking time, otherwise you’ll have a room view with air-con system vents. Ensure you bring your own toothbrush, razor and basics no longer provided. Two sets of lifts; inconvenient for seniors

hotel was great, good location & good service.

Emma and front office staff were so nice . We enjoyed our stay at Novotel with kids .

Very disappointing. The room wasn't cleaned for 2 days and only done when we repeatedly complained. Food trays left outside several rooms for 24hrs. One out of three lifts working causing long delays. Don't think we will stay there again

Excellent location, close to everything. Staff very friendly and helpful. The room was clean and the bed really comfortable

Most staff were friendly and knowledgeable however bar staff were rude and ignored guests. Found dust on