โรงแรมโนโวเทล เมลเบิร์น ออน คอลลินส์

Its a great spot to come in from SC station and straight down on the tram! Its perfect for a shopping day as its so close to all my fav shops and restaurants! Negatives, the hallways need an update they were dirty and not clean, it took a long time to check in, and the breakfast was average..however worth the money we paid! Overall a 6/10

Room was spotless and staff were very couteous.The breakfast staff were very helpful and efficient.

Excellent location. Very good staff and service.

The room was comfortable and spacious, the staff were friendly and helpful, and the room service was fantastic. The building was quiet and the location convenient. The only issues we came across were that the accessible bathroom wasn't wheelchair accessible due to improper installation of the bathroom door. This could easily be fixed; the doorframe and door were both built to code, but upon installation, there was not enough attention paid to making sure the door opened wide enough to allow for wheelchair access. We did mention it to the staff at the time, so hopefully it's been resolved now. Also, at 2 am on our last night, I decided to have a bath, and only after I'd transferred into the tub did I discover the bath plug was missing- oops! Had it been a reasonable hour, I might have called down for a replacement plug, but as it was so late, I settled for a shower.

Yep all good👍

The room was clean and tidy and checkin was seemless, staff were friendly and helpful.

The hotel is in a great location so no complaint there. However if you decide to add parking to your stay, DONT. Hotel parking is down a narrow pedestrian laneway and then down a winding one way entry.

We have stayed here many times and this lat stay was faultless with staff and amenities.

I like how quiet it was in the room

Nice and helpful staff and room was clean

Only stayed one night, but very happy with the service would

Nice and central

We loved our stay. We stayed two weeks earlier and had shavers, moisturiser and toothbrushes however this visit we did not. Staff are always lovely, friendly and very helpful. Pillows are really uncomfortable. A few more options would be great.

Went to a concert in Melbourne heater was noisy, power point in wall loose, coffee machine was not cleaned, but everything else was pretty good

Nice restaurant within the hotel we ate dinner there twice and loved the food. The hotel is near Royal Arcade and lots of shops

Outdated Rooms, No Amenities available, no Robe , no Slippers.only positive was location

The bed was not comfy, and the water pipes are ridiculously loud. Can’t help people showering in the early hours of the morning but the noise was so loud it woke our whole room up

I recently stayed at the Novotel Melbourne on Collins and found the experience fairly average overall. The rooms are quite tired and dated, with the TV and air conditioning not working particularly well. The reception staff were not especially friendly or welcoming, which didn’t make for a great first impression. The layout of the hotel is also inconvenient, you have to wait for lifts that only go to level 3 (reception), then walk to the other end of the building and wait again for another set of lifts to reach your room. On the positive side, my room was quiet and had a pleasant view over the city. The large workspace/desk was also a nice feature for getting some work done. There are definitely better hotels in Melbourne for the price, and I’d probably choose to stay elsewhere next time.

The hotel is convenient however for the price a little outdated. Rooms very dark and no proper view. Couldn’t see sky or street. Only looked out window to the roof covered section and the metal bars holding up roof. Room very quiet until early in the morning. Sounded like generators or something similar in the walls. The lobby was great though. Good bar and restaurant. Friendly staff.

We had a wonderful stay at Novotel on Collins. The rooms are comfy and spacious. The staff were wonderful, breakfast was also good, lots of food varieties to choose from. Thanks