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Shangri-La Toronto
Hotels
9.4
/10
Exceptional
820 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Stayed in a delixe suite. The bathtub with a city view was fabulous. Unsure if windows tinted so it can be used with blinds open or not. Nowhere to plug phones in by the bed. Staff were warm and welcoming. Would stay again.
Lesley
10.0
/ 10
Beautiful hotel with a great vibe and excellent service and beautiful rooms. Great gym, pool, saunas and spa. Highly recommend
michael
10.0
/ 10
This hotel is in an excellent location, within the heart of downtown toronto, with 5 mins walk to union station , and 10 mins from Rogers Center. My room was decorated stylishly, and had a superb view of the city skyline, and cn tower. The staff where friendly and helpful. The downstairs lobby area was a laid back, classy vibe, with lots of people enjoying cocktails. Afternoon tea, with piano music playing in the background. My room had a large bathroom area with a luxury feel, which i hsdnt seen in 5 star hotels , i stayef at previously.
In the Area
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188 University Avenue, Toronto county, Ontario, Canada, M5H 0A3
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Shangri-La Toronto
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What's around Shangri-La Toronto
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188 University Avenue, Toronto county, Ontario, Canada, M5H 0A3
Discover More About Shangri-La Toronto
Location
Shangri-La Toronto is a hotel in a good neighborhood, which is located at Toronto.
About Shangri-La Toronto
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Shangri-La Toronto exclusively for you.
Get precious and unforgettable moment during your stay at Shangri-La Toronto.
All facilities in Shangri-La Toronto
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Hot tub
- Indoor pool
- Turkish bath
- Spa
- Garden
- Sauna
- Steam room
- Pool cabanas
General
- Swimming pool
- Fireplace in lobby
- Banquet
- Ballroom
- Reception hall
- Terrace
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
Nearby Facilities
- Hair salon
- ATM/Banking
Kids and Pets
- Babysitting with surcharge
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Shangri-La Toronto
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
- Airport shuttle fee: CAD 199 per vehicle (roundtrip)
- Valet parking fee: CAD 68 per night (in/out privileges)
- Pet fee: CAD 125 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
The following facilities are closed seasonally each year. They will be closed from July 2 to July 28:
- Spa
Hotel only accepts guests with minimum age of 19
Check-in/Check-out Time
Check-in:
15:00 - 05:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 05:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Shangri-La Toronto | 202 |
Number of floors in Shangri-La Toronto | 66 |
Another facilities in Shangri-La Toronto | Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby |
Frequently asked questions about Shangri-La Toronto
What are available facilities at Shangri-La Toronto?
There are top facilites at Shangri-La Toronto such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Toronto?
The standard check-in time at Shangri-La Toronto is starting from 15:00 - 05:00 while the latest check-out time is at Before 12:00
Does Shangri-La Toronto provide breakfast?
Yes, Shangri-La Toronto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Shangri-La Toronto
Other sources (820)
9.4
Exceptional
From 820 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.6
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Traveller Reviews Shangri-La Toronto
Number of reviews per page
20
40
Top reviews
Umesh
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Amazing place, we love the shangrila. We do all of our staycations here!
Chelsea
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Lovely stay, very modern & the touches are beautiful - from pulling your bedding back to making sure you have fresh water. The place is state of the art with amenities
Verified traveler
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Stayed in a delixe suite. The bathtub with a city view was fabulous. Unsure if windows tinted so it can be used with blinds open or not. Nowhere to plug phones in by the bed. Staff were warm and welcoming. Would stay again.
Lesley
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful hotel with a great vibe and excellent service and beautiful rooms. Great gym, pool, saunas and spa. Highly recommend
Lindsay
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Fabulous stay at this beautiful property. Expectations exceeded.
Christian
Business
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Immaculate and classy with very friendly staff!
Lauren
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I was placed on the 6th floor facing Richmond St. Unfortunately it was very close to the street, and the traffic noise was very loud. I wish I had been notified at Concierge of this, and I could have made a preemptive decision to move to a different floor. I also unfortunately did not have any sheets on my bed, just the duvet.
Aside from this, the stay was great and the staff were fantastic. The amenities are also fantastic.
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Chris
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Good stay. Staff was amazing. A little noisy overlooking the street
michael
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This hotel is in an excellent location, within the heart of downtown toronto, with 5 mins walk to union station , and 10 mins from Rogers Center. My room was decorated stylishly, and had a superb view of the city skyline, and cn tower. The staff where friendly and helpful. The downstairs lobby area was a laid back, classy vibe, with lots of people enjoying cocktails. Afternoon tea, with piano music playing in the background. My room had a large bathroom area with a luxury feel, which i hsdnt seen in 5 star hotels , i stayef at previously.
Read More
Lucas
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing
john
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent
Gretchen
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent location and staff.
Sara
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Above and beyond exceptional service and attention to detail. Incredible restaurants, and food and amenities.. my room was so clean. Love the convenience of the breakfast and coffee in the lobby.. had high tea and it was unique delicious and a very special experience!! the fitness area, sauna, yoga room, pool and Jacuzzi are wonderful. I can’t wait to stay again!
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Travis
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing service, excellent staff, great location to everything downtown.
Amber
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
After having stayed at this chain in other major cities, I had an expectation that this would live up to the others. IT DOES NOT. This is not a 5 star hotel anymore. It is in desperate need of a refresh and I found the service to be abysmal- unless they were jobs that were hoping for a tip (concierge, housekeeping). The beds are extra firm and on one of the days, our sheet change had stains and a tear in the sheet. The sheets are like 300TC, the carpet was stained and we found someone's bloody kleenix under the TV stand. The pool is not heated, but the hot tub is wonderful. They also do not change any of the pool cabana sheets, so one day a cabana had a pee stain on it. I would absolutely not stay here again, how disappointing.
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Jorge
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing hotel! 5 star service
Kamaldip
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was clean. Atttention to detail was amazing. Staff were great
Joshua
Business
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
meh, better five stars in toronto.
Antonio
Business and Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent location, fantastic rooms!
mike
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Al good
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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