Shangri-La Toronto

Hotels
9.4
/10
Exceptional
1,004 reviews

What Guests Say About Their Stay

April

10.0
/ 10
Very polished and professional welcome, with the offer of wine and an upgrade after recognition of a special occasion

ASHU

10.0
/ 10
Everything stellar, elegant. It was and is the 5 star treatment that one hopes for. They delivered.

Richard

10.0
/ 10
Shangri-La Toronto is my 100% go to five star accommodation when visiting Toronto. I could live there!
In the Area
See Map
188 University Avenue, Toronto county, Ontario, Canada, M5H 0A3

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Shangri-La Toronto is a hotel is located at Toronto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Toronto

188 University Avenue, Toronto county, Ontario, Canada, M5H 0A3
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Discover More About Shangri-La Toronto

Location


Shangri-La Toronto is a hotel is located at Toronto.

About Shangri-La Toronto

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Toronto exclusively for you.

Shangri-La Toronto is a hotel with great comfort and excellent service according to most hotel's guests.

Shangri-La Toronto is a wise choice for travelers visiting Toronto.

All facilities in Shangri-La Toronto

Others Shangri-La Toronto
Others

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Restaurant
  • 24-hour room service

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Gift shop
  • Shops

Things to Do

  • Health club
  • Massage

Kids and Pets

  • Pets allowed

Food and Drinks

  • Continental breakfast

Transportation

  • Valet parking

General

  • AC

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Shangri-La Toronto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 16:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 16:00 - 16:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Toronto
202
Number of floors in Shangri-La Toronto
17
Another facilities in Shangri-La Toronto
Concierge, Money changer, Medical service, Laundry service, Tours

Frequently asked questions about Shangri-La Toronto

What are available facilities at Shangri-La Toronto?
There are top facilites at Shangri-La Toronto such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Toronto?
The standard check-in time at Shangri-La Toronto is starting from 16:00 - 16:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri-La Toronto provide breakfast?
Yes, Shangri-La Toronto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Toronto?
Shangri-La Toronto has a 0.0-star rating.
How many floors does Shangri-La Toronto have?
Shangri-La Toronto has 17.
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Shangri-La Toronto reviews and ratings

9.4
Exceptional
From 1,004 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveller Reviews Shangri-La Toronto

Number of reviews per page
20
40
Top reviews
David
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is a very nice hotel with easy access to the subway system. The rooms are well appointed, clean and comfortable. The staff is all very friendly and helpful. My only complaint is that the entire lobby is part of their restaurant, meaning that you need a reservation to sit anywhere after 11am. The restaurant food is of average quality.
Read More
Sonia
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unbelievable staff. I will stay here again. Beautiful rooms.
Ashley
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We arrived about 45 mins after check in started. The staff person we dealt with was very professional and courteous but for some reason our room wasn’t ready yet. She apologized profusely and we completely understood that sometimes these things happen. We waited about 20 mins and then finally our room was ready however when we got to the room it didn’t seem to be what we thought we booked. We thought the premier rooms had the bathrooms with the windows looking out into the city but this room did not. Maybe we got a Queen Executive room instead? The room we ended up with is clean but we have two shampoos and a conditioner in the bathroom and no body wash. Most hotels offer a body wash as well so seems odd for this being a 5 star hotel. We’re only here one night so not a big deal but given the cost of the room these all seem like things worth noting. We were also promised as a VIP Expedia customer that we would get a free drink. Something was mentioned about a half bottle of red wine being to our room but it’s unclear as to whether they were supposed bring it up to the room or whether the wine with the mini bar is what we’re supposed to have.
Read More
Soufiane
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was a little overrated for the price.
niva
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

very attentive staff and great amenities. Room was great!
Yuliya
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spa was amazing. And I loved my room a lot. Will come back again
Mohsen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect choice in terms of cleaness and foods
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful stay, beautiful hotel!
Maxim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Truffle fries are so good
April
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very polished and professional welcome, with the offer of wine and an upgrade after recognition of a special occasion
Laura
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Atmosphere was beautiful
Bikash
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel, outstanding services.
ASHU
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything stellar, elegant. It was and is the 5 star treatment that one hopes for. They delivered.
Donato
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had three rooms booked, 2of 3 were made ready and the for the third room, I received a text at 9pm that the room key was available at the front desk.
Heather
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A luxurious stay in the heart of the city!
Emma
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful room and very friendly staff!!
Corlie
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I know it's a big city, but we could hear the subway from the 16th floor. We also went to the market and we wanted to get drinks and eat the cheese and meats we purchased- and were told to go to our room. We were going to order drinks but they said no. For a 5 star hotel, the guest made a request and would have spent a lot of money- in our room we had water. This is an absolutely gorgeous hotel- but hospitality was a bit missed.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

5 Star hotel in Toronto
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Shangri-La Toronto is my 100% go to five star accommodation when visiting Toronto. I could live there!
Jian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Shangri-La Toronto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,004 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Shangri-La Toronto

Number of reviews per page
20
40
Top reviews
David
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is a very nice hotel with easy access to the subway system. The rooms are well appointed, clean and comfortable. The staff is all very friendly and helpful. My only complaint is that the entire lobby is part of their restaurant, meaning that you need a reservation to sit anywhere after 11am. The restaurant food is of average quality.
Read More
Sonia
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unbelievable staff. I will stay here again. Beautiful rooms.
Ashley
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We arrived about 45 mins after check in started. The staff person we dealt with was very professional and courteous but for some reason our room wasn’t ready yet. She apologized profusely and we completely understood that sometimes these things happen. We waited about 20 mins and then finally our room was ready however when we got to the room it didn’t seem to be what we thought we booked. We thought the premier rooms had the bathrooms with the windows looking out into the city but this room did not. Maybe we got a Queen Executive room instead? The room we ended up with is clean but we have two shampoos and a conditioner in the bathroom and no body wash. Most hotels offer a body wash as well so seems odd for this being a 5 star hotel. We’re only here one night so not a big deal but given the cost of the room these all seem like things worth noting. We were also promised as a VIP Expedia customer that we would get a free drink. Something was mentioned about a half bottle of red wine being to our room but it’s unclear as to whether they were supposed bring it up to the room or whether the wine with the mini bar is what we’re supposed to have.
Read More
Soufiane
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was a little overrated for the price.
niva
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

very attentive staff and great amenities. Room was great!
Yuliya
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spa was amazing. And I loved my room a lot. Will come back again
Mohsen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect choice in terms of cleaness and foods
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful stay, beautiful hotel!
Maxim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Truffle fries are so good
April
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very polished and professional welcome, with the offer of wine and an upgrade after recognition of a special occasion
Laura
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Atmosphere was beautiful
Bikash
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel, outstanding services.
ASHU
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything stellar, elegant. It was and is the 5 star treatment that one hopes for. They delivered.
Donato
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had three rooms booked, 2of 3 were made ready and the for the third room, I received a text at 9pm that the room key was available at the front desk.
Heather
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A luxurious stay in the heart of the city!
Emma
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful room and very friendly staff!!
Corlie
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I know it's a big city, but we could hear the subway from the 16th floor. We also went to the market and we wanted to get drinks and eat the cheese and meats we purchased- and were told to go to our room. We were going to order drinks but they said no. For a 5 star hotel, the guest made a request and would have spent a lot of money- in our room we had water. This is an absolutely gorgeous hotel- but hospitality was a bit missed.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

5 Star hotel in Toronto
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Shangri-La Toronto is my 100% go to five star accommodation when visiting Toronto. I could live there!
Jian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay
Number of reviews per page
20
40