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Excelente

very attentive staff and great amenities. Room was great!

Spa was amazing. And I loved my room a lot. Will come back again

Perfect choice in terms of cleaness and foods

Wonderful stay, beautiful hotel!

Truffle fries are so good

Very polished and professional welcome, with the offer of wine and an upgrade after recognition of a special occasion

Atmosphere was beautiful

Great hotel, outstanding services.

Excelente atencion del personal

Everything stellar, elegant. It was and is the 5 star treatment that one hopes for. They delivered.

We had three rooms booked, 2of 3 were made ready and the for the third room, I received a text at 9pm that the room key was available at the front desk.

A luxurious stay in the heart of the city!

Beautiful room and very friendly staff!!

I know it's a big city, but we could hear the subway from the 16th floor. We also went to the market and we wanted to get drinks and eat the cheese and meats we purchased- and were told to go to our room. We were going to order drinks but they said no. For a 5 star hotel, the guest made a request and would have spent a lot of money- in our room we had water. This is an absolutely gorgeous hotel- but hospitality was a bit missed.

5 Star hotel in Toronto

Shangri-La Toronto is my 100% go to five star accommodation when visiting Toronto. I could live there!

Great place to stay

Staff.

Everything was great