Shangri-La Toronto

Hotels
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9.6
/10
Exceptional
1,421 reviews

What Guests Say About Their Stay

Fadi

10.0
/ 10
Excellent location, great live music at the lobby, friendly staff and very clean property,

Raul

10.0
/ 10
One of the best hotels I’ve ever stayed. Everything was perfect! From the welcoming at the reception to the house keeping staff. No need to look for any other place when visiting Toronto

Nathan

10.0
/ 10
Very clean and spacious room. Excellent service. Had a really great experience with the concierge. They were very helpful in assisting us with restaurant reservations and recommendations.
In the Area
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188 University Avenue, Toronto, Ontario, Canada, M5H 0A3

Main Facilities

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Laundry service
Restaurant
Health club
Wheelchair accessible
AC
Money changer
Shangri-La Toronto is a hotel is located at Toronto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Toronto

188 University Avenue, Toronto, Ontario, Canada, M5H 0A3
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Lobby Shangri-La Toronto
Lobby 2 Shangri-La Toronto

Discover More About Shangri-La Toronto

Location
Shangri-La Toronto is a hotel is located at Toronto.

About Shangri-La Toronto

From business event to corporate gathering, Shangri-La Toronto provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Shangri-La Toronto welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Shangri-La Toronto is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Shangri-La Toronto will also give you a pleasant stay.

Have fun with various entertaining facilities for you and the whole family at Shangri-La Toronto, a wonderful accommodation for your family holiday.

Are you a shopaholic? Staying at Shangri-La Toronto will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Toronto exclusively for you.

Shangri-La Toronto is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Toronto.

All facilities in Shangri-La Toronto

Swimming Pool Shangri-La Toronto
Swimming Pool
Entertainment Facility Shangri-La Toronto
Entertainment Facility
Fitness Center Shangri-La Toronto
Fitness Center
Functional Hall Shangri-La Toronto
Functional Hall
Common Space Shangri-La Toronto
Common Space

Food and Drinks

  • Continental breakfast

Transportation

  • Valet parking

Things to Do

  • Health club
  • Massage

General

  • AC

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Parking
  • Room service
  • Coffee shop
  • Restaurant
  • 24-hour room service

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Early Check-in
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Gift shop

Accommodation Policy & General Information in Shangri-La Toronto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only.

Check-in/Check-out Time

Check-in:
16:00 - 16:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 16:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Toronto
202
Number of floors in Shangri-La Toronto
17
Another facilities in Shangri-La Toronto
Continental breakfast, Valet parking, Health club, Massage, AC

Frequently asked question in Shangri-La Toronto

What is normal check-in & check-out time at Shangri-La Toronto?
The standard check-in time at Shangri-La Toronto is starting from 16:00 - 16:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri-La Toronto provide breakfast?
Yes, Shangri-La Toronto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Toronto?
Shangri-La Toronto is a 5.0-star hotel.
How many floors does Shangri-La Toronto have?
Shangri-La Toronto has 17 floors.
How many rooms are available at Shangri-La Toronto?
Shangri-La Toronto has 202 rooms in total.
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More Reviews from Other Guests in Shangri-La Toronto

9.6
Exceptional
From 1,421 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

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Traveler Reviews Shangri-La Toronto

Number of reviews per page
20
40
Top reviews
Wassim
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing clean rooms
Mayssa
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice place to stay
Fadi
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location, great live music at the lobby, friendly staff and very clean property,
Raul
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

One of the best hotels I’ve ever stayed. Everything was perfect! From the welcoming at the reception to the house keeping staff. No need to look for any other place when visiting Toronto
Nathan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean and spacious room. Excellent service. Had a really great experience with the concierge. They were very helpful in assisting us with restaurant reservations and recommendations.
Dilvir Singh
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing stay at the suite!!
Cameron
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel! Great location! Staff were amazing and helpful with any requests we had!
Hamid
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Impeccably maintained rooms, exceptional service, and top-notch cuisine.
isabel
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful stay. I wish other hotels would learn from this one about hospitality. Will stay again!
Gregory
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Outstanding service from check-in to checkout. They have everything need in the hotel and the staff provides good recommendations as well.
John
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unique, old world Asian vibe. Staff are world class and experience couldn’t have been better. Centrally located and within walking distance of everything really. Highest recommendation.
ahmed
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Consistently excellent
Charlie
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I called ahead of time to see if I could check in early, because it was my anniversary for my girlfriend and I. I wanted to check in at 12:00pm, (check in was listed as 3:00pm on Expedia, and 4:00pm at the hotel). I was told by Andre that if I upgraded my room, it would be ready by 12:00pm. I arrived at the hotel around 12:30pm and the room was not ready, and I was told it would be ready in 1 hour. No big deal. We went and explored the city for 1 hour and never got a call. We showed up at the hotel and were told that the room was “almost ready.” So we waited 15 minutes and it was. We were told that our bags were in our room. We went up to the room and it was amazing. The view, the cleanliness, the attention to detail. But our bags were MIA. My girlfriend was furious because she wanted to shower and get dressed up for the evening and we had no clue where our bags were. I spoke with management (Dean if I remember correctly) and he apologized, and offered flowers, a card, and champagne to rectify the issue. Our bags showed up 15 minutes later along with the extra amenities as promised. After that, there were no issues. The hotel was great but the operations felt clumsy, riddled with false promises, and I felt like I was upsold on the room.
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Christopher
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly staff, beautiful atmosphere and location. We had a wonderful time and would recommend to any travelers interested in exploring the downtown Toronto area.
Sonday
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our stay was exceptional! From having my car door opened on arrival and bags being placed in the closet of the room to the Chef Concierge, Dean, waving goodbye as we left, we had nothing but 10 star service. I must say this was my first 5-star resort experience and it exceeded expectations. The hotel and rooms were beautiful. The room was clean and comfortable. I felt like I was at home but there’s no turn down service at my house! We had a great view of the city. It’s walkable to many venues, restaurants, and attractions. We enjoyed the pool, hot tub, and sauna. The staff there go the extra mile, too, with friendly greetings, opening doors, and offering fruit infused water. There is also a spa and gym that look nice but I did not use. We ate a late night snack in the lobby bar. Great atmosphere, service, and food. I have nothing but praise for this place. It was a truly memorable and enjoyable stay.
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Wassi
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staying experience.. very neat & clean
Deepak
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great stay and great amenities
Tyrone
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was spotless. Staff made us feel like royalty. Location was perfect. Valet was awesome.
Marc-andre
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

C’est le plus belle Hôtel !
Elaine
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing hotel! Highly recommended ❤️we had a wonderful stay :)
Number of reviews per page
20
40

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Bedroom 4 Shangri-La Toronto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.