Shangri-La Toronto

Hotels
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9.6
/10
Exceptional
1,405 reviews

What Guests Say About Their Stay

John

10.0
/ 10
Unique, old world Asian vibe. Staff are world class and experience couldn’t have been better. Centrally located and within walking distance of everything really. Highest recommendation.

Christopher

10.0
/ 10
Very friendly staff, beautiful atmosphere and location. We had a wonderful time and would recommend to any travelers interested in exploring the downtown Toronto area.

Sonday

10.0
/ 10
Our stay was exceptional! From having my car door opened on arrival and bags being placed in the closet of the room to the Chef Concierge, Dean, waving goodbye as we left, we had nothing but 10 star service. I must say this was my first 5-star resort experience and it exceeded expectations. The hotel and rooms were beautiful. The room was clean and comfortable. I felt like I was at home but there’s no turn down service at my house! We had a great view of the city. It’s walkable to many venues, restaurants, and attractions. We enjoyed the pool, hot tub, and sauna. The staff there go the extra mile, too, with friendly greetings, opening doors, and offering fruit infused water. There is also a spa and gym that look nice but I did not use. We ate a late night snack in the lobby bar. Great atmosphere, service, and food. I have nothing but praise for this place. It was a truly memorable and enjoyable stay.
In the Area
See Map
188 University Avenue, Toronto, Ontario, Canada, M5H 0A3

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Shangri-La Toronto is a hotel is located at Toronto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Toronto

188 University Avenue, Toronto, Ontario, Canada, M5H 0A3
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Lobby Shangri-La Toronto
Lobby 2 Shangri-La Toronto

Discover More About Shangri-La Toronto

Location
Shangri-La Toronto is a hotel is located at Toronto.

About Shangri-La Toronto

From business event to corporate gathering, Shangri-La Toronto provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Shangri-La Toronto welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Shangri-La Toronto is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Shangri-La Toronto will also give you a pleasant stay.

Have fun with various entertaining facilities for you and the whole family at Shangri-La Toronto, a wonderful accommodation for your family holiday.

Are you a shopaholic? Staying at Shangri-La Toronto will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Toronto exclusively for you.

Shangri-La Toronto is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Toronto.

All facilities in Shangri-La Toronto

Swimming Pool Shangri-La Toronto
Swimming Pool
Entertainment Facility Shangri-La Toronto
Entertainment Facility
Fitness Center Shangri-La Toronto
Fitness Center
Functional Hall Shangri-La Toronto
Functional Hall
Common Space Shangri-La Toronto
Common Space

Food and Drinks

  • Continental breakfast

Transportation

  • Valet parking

Things to Do

  • Health club
  • Massage

General

  • AC

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Parking
  • Room service
  • Coffee shop
  • Restaurant
  • 24-hour room service

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Early Check-in
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Gift shop

Accommodation Policy & General Information in Shangri-La Toronto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 16:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 16:00 - 16:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Toronto
202
Number of floors in Shangri-La Toronto
17
Another facilities in Shangri-La Toronto
Continental breakfast, Valet parking, Health club, Massage, Wheelchair accessible

Frequently asked question in Shangri-La Toronto

What are available facilities at Shangri-La Toronto?
There are top facilites at Shangri-La Toronto such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Toronto?
The standard check-in time at Shangri-La Toronto is starting from 16:00 - 16:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri-La Toronto provide breakfast?
Yes, Shangri-La Toronto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Toronto
Shangri-La Toronto has a 5.0-star rating.
How many floors does Shangri-La Toronto have?
Shangri-La Toronto has 17.
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More Reviews from Other Guests in Shangri-La Toronto

9.6
Exceptional
From 1,405 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

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Traveler Reviews Shangri-La Toronto

Number of reviews per page
20
40
Top reviews
John
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unique, old world Asian vibe. Staff are world class and experience couldn’t have been better. Centrally located and within walking distance of everything really. Highest recommendation.
ahmed
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Consistently excellent
Charlie
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I called ahead of time to see if I could check in early, because it was my anniversary for my girlfriend and I. I wanted to check in at 12:00pm, (check in was listed as 3:00pm on Expedia, and 4:00pm at the hotel). I was told by Andre that if I upgraded my room, it would be ready by 12:00pm. I arrived at the hotel around 12:30pm and the room was not ready, and I was told it would be ready in 1 hour. No big deal. We went and explored the city for 1 hour and never got a call. We showed up at the hotel and were told that the room was “almost ready.” So we waited 15 minutes and it was. We were told that our bags were in our room. We went up to the room and it was amazing. The view, the cleanliness, the attention to detail. But our bags were MIA. My girlfriend was furious because she wanted to shower and get dressed up for the evening and we had no clue where our bags were. I spoke with management (Dean if I remember correctly) and he apologized, and offered flowers, a card, and champagne to rectify the issue. Our bags showed up 15 minutes later along with the extra amenities as promised. After that, there were no issues. The hotel was great but the operations felt clumsy, riddled with false promises, and I felt like I was upsold on the room.
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Christopher
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly staff, beautiful atmosphere and location. We had a wonderful time and would recommend to any travelers interested in exploring the downtown Toronto area.
Sonday
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay was exceptional! From having my car door opened on arrival and bags being placed in the closet of the room to the Chef Concierge, Dean, waving goodbye as we left, we had nothing but 10 star service. I must say this was my first 5-star resort experience and it exceeded expectations. The hotel and rooms were beautiful. The room was clean and comfortable. I felt like I was at home but there’s no turn down service at my house! We had a great view of the city. It’s walkable to many venues, restaurants, and attractions. We enjoyed the pool, hot tub, and sauna. The staff there go the extra mile, too, with friendly greetings, opening doors, and offering fruit infused water. There is also a spa and gym that look nice but I did not use. We ate a late night snack in the lobby bar. Great atmosphere, service, and food. I have nothing but praise for this place. It was a truly memorable and enjoyable stay.
Read More
Wassi
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staying experience.. very neat & clean
Deepak
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great stay and great amenities
Tyrone
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was spotless. Staff made us feel like royalty. Location was perfect. Valet was awesome.
Marc-andre
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

C’est le plus belle Hôtel !
Elaine
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel! Highly recommended ❤️we had a wonderful stay :)
Jacquelyn
icon-Business Family
Business Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great for traveling with teens. Lots of attractions and restaurants in walking distance.
Maanya
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was amazing since the moment we walked in to the moment we walked out. The room was clean, the bathroom was really nice. We tried the Boreal bath bomb and another bath salt, both made our mini staycation relaxing. We also had afternoon tea at the lounge. I am vegan and I was not disappointed. Each item burst in your mouth with flavour. Loved the whole experience. Z
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Bryan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed the Shangri-La Toronto so much that we returned for a second stay during the same trip. Once again, everything was excellent — the hotel is elegant, beautifully maintained and incredibly comfortable, with warm and professional service throughout. It was the perfect place to relax after exploring the city, and the consistently high standard made both visits feel special. We would return without hesitation.
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Bryan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A wonderful stay in the heart of Toronto We had an amazing stay at the Shangri-La Toronto. The hotel is beautiful, luxurious and exceptionally comfortable, with friendly and attentive service throughout. The location was perfect for exploring the city, and everything about the experience felt special. We absolutely loved our stay and would happily return.
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sandra
icon-Business with Children
Business with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Es excelente este hotel, tiene mucha calidad en atencion,limpieza,moderno, su ubicación muy centrica, quedamos muy complacidos y los felicitamos
Priscilla
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The service and care from the staff was wonderful! Food excellent. Would recommend!
Martin
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had high hopes for this hotel but unfortunately it didn’t feel 5*. A very cold check in experience considering we had been asked to let the team know in advance of our arrival from the UK. No hello, no welcome to the hotel, simply staring at a screen typing away - trying to upsell an upgrade room. Considering we spent 7 days here it simply felt like a room. The pool and sauna is very much not a relaxing experience either - lots of children and residents who don’t really care that people are on holiday. Ultimately in summation, this is a great choice for a short business trip but definitely not somewhere I’d recommend if you’re searching for a relaxing getaway downtown in Toronto.
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Lauren
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best hotel stay I have ever had
Anthony
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel staff was incredible, everyone was so gracious. Fantastic location a block from the TTC and street cars, definitely will be returning.
Benoit
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing experience, great service.
Number of reviews per page
20
40

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Bedroom 4 Shangri-La Toronto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.