9.5
/10
Exceptional
454 reviews

What Guests Say About Their Stay

Carol

10.0
/ 10
I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.

Jesse

10.0
/ 10
Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience

Ryland

10.0
/ 10
Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
In the Area
See Map
269 Shuncheng Ave, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Ritz-Carlton, Chengdu is located in area / city Jinjiang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Ritz-Carlton, Chengdu

269 Shuncheng Ave, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017
Discover More Places
Lobby The Ritz-Carlton, Chengdu
Lobby 2 The Ritz-Carlton, Chengdu

Discover More About The Ritz-Carlton, Chengdu

Welcome to The Ritz-Carlton, Chengdu, a truly exceptional destination offering unparalleled luxury and service in the heart of Sichuan. If you're seeking an unforgettable stay, look no further than this magnificent hotel. Room rates at The Ritz-Carlton, Chengdu start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Ritz-Carlton, Chengdu Location

Nestled in the vibrant heart of Chengdu's prestigious financial and commercial district, The Ritz-Carlton, Chengdu offers a prime location for both business and leisure travellers. Situated at 269 Shuncheng Ave, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017, you're just a stone's throw from the city's most dynamic attractions and essential transport links. The hotel is conveniently located approximately 45 minutes from Chengdu Shuangliu International Airport, making your arrival and departure seamless. For those relying on public transport, the nearest metro station is within a short walk, providing easy access to explore the wider city and its cultural treasures. The atmosphere here is one of sophisticated urban energy, with world-class shopping, fine dining, and cultural landmarks all within easy reach, yet the hotel itself provides a serene sanctuary from the city's buzz.

The Ritz-Carlton, Chengdu Facilities & Services

Facilities for guests at The Ritz-Carlton, Chengdu are designed to cater to every need, ensuring a comfortable and memorable experience.

  • Indulge in a rejuvenating experience at the luxurious day spa, offering a range of treatments.
  • Maintain your fitness routine at the state-of-the-art fitness centre, open 24 hours.
  • Take a refreshing dip in the indoor swimming pool, a perfect escape for relaxation.
  • Children will be delighted with the dedicated kids' club, offering engaging activities and entertainment.
  • Enjoy the convenience of complimentary Wi-Fi throughout the hotel.
  • On-site parking is available for guests, with charges applying at approximately AUD $20 per day.
  • A complimentary airport shuttle service is not available, but private transfers can be arranged.

The Ritz-Carlton, Chengdu Room Types

Discover a range of exquisite accommodations, each designed to offer the utmost comfort and style. The room types of The Ritz-Carlton, Chengdu include a variety of options to suit every preference.

  • Deluxe King Room:

    Featuring a plush king-sized bed and offering stunning city views. These rooms are strictly non-smoking and include a luxurious bathtub.
  • Deluxe Twin Room:

    Equipped with two comfortable twin beds, also providing city views and a non-smoking environment with a bathtub.
  • Club Level King Room:

    Offering enhanced amenities and exclusive access to the Club Lounge, these rooms boast spectacular city vistas and a private bathtub.
  • Executive Suite:

    A spacious and elegantly appointed suite with separate living and sleeping areas, providing panoramic city views and a lavish bathtub.
  • Presidential Suite:

    The pinnacle of luxury, this expansive suite offers unparalleled views, sophisticated design, and a truly indulgent experience, complete with a premium bathtub.

The Ritz-Carlton, Chengdu does not currently offer pet-friendly rooms.

The Ritz-Carlton, Chengdu Dining & Restaurants

Embark on a culinary journey at The Ritz-Carlton, Chengdu, where exceptional dining experiences await.

  • Spices:

    This all-day dining restaurant offers a diverse international buffet and à la carte menu, featuring an artisanal breakfast spread. Estimated price per person for dinner is AUD $60. Operating hours are 6:30 AM to 10:00 PM.
  • Lai He:

    Experience authentic Sichuan cuisine with a modern twist at this refined restaurant. Estimated price per person for dinner is AUD $80. Operating hours are 11:30 AM to 2:30 PM for lunch and 5:30 PM to 10:00 PM for dinner.
  • The Bar:

    Enjoy expertly crafted cocktails and light bites in a sophisticated setting. Estimated price per person for drinks and snacks is AUD $30. Operating hours are 5:00 PM to 1:00 AM.

The Ritz-Carlton, Chengdu Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant life of Chengdu with these nearby attractions.

  • Jinli Ancient Street:

    Step back in time on this bustling pedestrian street, filled with traditional teahouses, street food, and artisan crafts.
  • Wuhou Shrine:

    Explore this historic temple dedicated to Zhuge Liang, a prominent statesman of the Three Kingdoms period.
  • Sichuan Opera:

    Witness the captivating art of Sichuan Opera, famous for its face-changing performances and dramatic storytelling.
  • Kuanzhai Alley:

    Wander through these beautifully preserved Qing Dynasty streets, now a hub for boutique shops, cafes, and traditional architecture.
  • Chengdu Research Base of Giant Panda Breeding:

    Get up close with the adorable giant pandas in their naturalistic habitat.

If you are looking for other activities around The Ritz-Carlton, Chengdu, check out the best deals on Traveloka: Recommended activities in Chengdu!

How to Get to The Ritz-Carlton, Chengdu from the Airport

Navigating your journey to The Ritz-Carlton, Chengdu is straightforward, with several convenient options available. The airport transfer service of The Ritz-Carlton, Chengdu can be arranged for a seamless arrival.

  • Private Airport Transfer:

    The most convenient option is to pre-book a private car through the hotel or a reputable service. This typically costs around AUD $80-$100 and takes approximately 45 minutes, depending on traffic.
  • Taxi:

    Metered taxis are readily available at Chengdu Shuangliu International Airport. The fare to the hotel is estimated to be between AUD $50-$70, with a journey time of around 45 minutes.
  • Ride-hailing Service:

    You can book a ride-hailing service via a mobile app. This is often a cost-effective option, with prices comparable to taxis, and the journey time is similar.
  • Airport Shuttle Bus:

    While direct hotel shuttles are not common, public airport shuttle buses operate to various points in the city. From these points, you may need to take a short taxi or ride-hailing service to reach The Ritz-Carlton, Chengdu. The cost is typically around AUD $10-$15.

For ease and comfort, consider booking airport transfer services directly.

Summary of Why You Should Choose to Stay at The Ritz-Carlton, Chengdu

Choosing The Ritz-Carlton, Chengdu for your next getaway promises an experience of refined luxury and exceptional service.

  • Prime Location:

    Situated in the heart of Chengdu's business and entertainment district, offering easy access to attractions and transport.
  • Luxurious Accommodations:

    A wide array of elegantly appointed rooms and suites, each designed for ultimate comfort and featuring stunning views.
  • World-Class Facilities:

    From a rejuvenating spa and fitness centre to a delightful kids' club and indoor pool, there's something for everyone.
  • Exceptional Dining:

    Savour exquisite Sichuan cuisine and international flavours at the hotel's acclaimed restaurants.
  • Impeccable Service:

    Experience the legendary Ritz-Carlton hospitality, where every detail is meticulously attended to.

When considering Room availability at The Ritz-Carlton, Chengdu, booking through Traveloka ensures you get the best value. Booking The Ritz-Carlton, Chengdu is simple and convenient. Explore your options and secure your stay today!

Book budget hotels in Sichuan

Easily book domestic and international flights at low prices

All facilities in The Ritz-Carlton, Chengdu

Bar, Cafe and Lounge The Ritz-Carlton, Chengdu
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton, Chengdu
Swimming Pool
Entertainment Facility The Ritz-Carlton, Chengdu
Entertainment Facility
Fitness Center The Ritz-Carlton, Chengdu
Fitness Center
Functional Hall The Ritz-Carlton, Chengdu
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Spa
  • Fitness center
  • Sauna
  • Steam room

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Transportation

  • Garage
  • Limo or town car service

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Chengdu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay and WeChat Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Chengdu
350
Number of floors in The Ritz-Carlton, Chengdu
41
Another facilities in The Ritz-Carlton, Chengdu
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked questions about The Ritz-Carlton, Chengdu

What are available facilities at The Ritz-Carlton, Chengdu?
There are top facilites at The Ritz-Carlton, Chengdu such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Chengdu?
The standard check-in time at The Ritz-Carlton, Chengdu is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Chengdu provide breakfast?
Yes, The Ritz-Carlton, Chengdu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz-Carlton, Chengdu?
The Ritz-Carlton, Chengdu has a 5.0-star rating.
How many floors does The Ritz-Carlton, Chengdu have?
The Ritz-Carlton, Chengdu has 41.
See All

The Ritz-Carlton, Chengdu reviews and ratings

9.6
Exceptional
From 449 reviews
Cleanliness

9.6

Room Comfort

9.8

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Ritz-Carlton, Chengdu

Number of reviews per page
20
40
Top reviews
RONG
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Stay. Highly recommended.
Carol
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
SHU YAN
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and nice staff
Jesse
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Ryland
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
Lena
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very attentive staff
DEANMARTYN
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was great, staff were great, even left little notes thanking me for my stay. Ritz carlton is the only hotel I will stay at in Chengdu
Evan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was wonderful
Evan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful staff, clean hotel and great amenities
Pow
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Rosanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Read More
Tong
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

All good
Minghui
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Rich
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great service!
Dawei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

First class management.
Margarethe
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great hotel overall. The staff were amazing and the rooms and the views from the rooms were great. The only issue is that it is located in a quiet part of town away from the glitzy and fun areas. Easy to take a DiDi to these places for 10 RMB however. Gali who works in the concierge area was particularly helpful in planning my trip. We communicated via WeChat before my arrival which made the trip much easier
Read More
David
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Dirty, long hair found upon check-in on bed and chairs, stained carpets, woke up with bug bites on legs, AC not working, wifi slow, charging ports don’t work, safe is broken,
Margarethe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel.
Read More
Sonia
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The service from all the staff was excellent. They were so friendly, helpful and ever ready serving with a smile!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Ritz-Carlton, Chengdu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 449 reviews
Cleanliness

9.6

Room Comfort

9.8

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Ritz-Carlton, Chengdu

Number of reviews per page
20
40
Top reviews
RONG
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Stay. Highly recommended.
Carol
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
SHU YAN
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and nice staff
Jesse
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Ryland
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
Lena
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very attentive staff
DEANMARTYN
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was great, staff were great, even left little notes thanking me for my stay. Ritz carlton is the only hotel I will stay at in Chengdu
Evan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was wonderful
Evan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful staff, clean hotel and great amenities
Pow
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Rosanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Read More
Tong
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

All good
Minghui
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Rich
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great service!
Dawei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

First class management.
Margarethe
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great hotel overall. The staff were amazing and the rooms and the views from the rooms were great. The only issue is that it is located in a quiet part of town away from the glitzy and fun areas. Easy to take a DiDi to these places for 10 RMB however. Gali who works in the concierge area was particularly helpful in planning my trip. We communicated via WeChat before my arrival which made the trip much easier
Read More
David
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Dirty, long hair found upon check-in on bed and chairs, stained carpets, woke up with bug bites on legs, AC not working, wifi slow, charging ports don’t work, safe is broken,
Margarethe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel.
Read More
Sonia
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The service from all the staff was excellent. They were so friendly, helpful and ever ready serving with a smile!
Number of reviews per page
20
40