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9.5
/10
Exceptional
461 reviews

What Guests Say About Their Stay

Krystal

10.0
/ 10
Very clean and comfortable room and excellent staff who were incredibly hospitable and helpful. Ventilation on non-smoking floors can be improved as cigarette smells could still be detected, although this was less pronounced inside the room itself.

Lai Kiu

10.0
/ 10
A great stay at a The Ritz, from getting to the front door through to check-out all your needs are taken care off. The only issue was not having a room ready when we checked in around 3:30, and then having to chase up our luggage once we came back an hour or two later. The room is otherwise immaculate and very, very well maintained. Do be careful with the door to the toilet as my wife closed the door on her finger accidentally. Massive props to the housekeeping staff and service as the little touches, hand written cards, really makes it feel personalised and a home away from home. Great amenities; 24/7 gym, pool, sauna and steam room. We added a breakfast onto one of our mornings and it was okay. A good selection of foods - I would suggest it for the convenience. The location is perfect, a 20 - 30 minutes walk to all of the central areas and a great selection of drinks and food just downstairs. Definitely on the top of the list of hotels to stay at when we come back to Chengdu

Carol

10.0
/ 10
I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
In the Area
See Map
269 Shuncheng Ave, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Ritz-Carlton, Chengdu is located in area / city Jinjiang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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The Ritz-Carlton, Chengdu Address: Map & Location

269 Shuncheng Ave, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017
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Lobby The Ritz-Carlton, Chengdu
Lobby 2 The Ritz-Carlton, Chengdu

Discover More About The Ritz-Carlton, Chengdu

General


Near Tianfu Square

Location


Centrally located in Chengdu, The Ritz-Carlton, Chengdu is within a 15-minute walk of Tianfu Square and Sichuan Museum of Science and Technology. This luxury hotel is 1.1 mi (1.7 km) from Wenshu Monastery and 1.5 mi (2.4 km) from Taikoo Li Shopping Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Donghuamen Archaeological Site - 0.8 km / 0.5 mi
Tianfu Square - 0.8 km / 0.5 mi
Sichuan Museum of Science and Technology - 1.1 km / 0.7 mi
Chengdu Museum New Building - 1.3 km / 0.8 mi
Huangcheng Musque - 1.5 km / 1 mi
Wenshu Monastery - 1.6 km / 1 mi
People's Park - 1.8 km / 1.1 mi
Chengdu IFS - 1.9 km / 1.2 mi
Wide and Narrow Alleys - 1.9 km / 1.2 mi
Kuan Alley - 1.9 km / 1.2 mi
Zhai Alley - 1.9 km / 1.2 mi
Taikoo Li Shopping Center - 2.2 km / 1.4 mi
Sichuan University (Huaxi Campus) - 2.5 km / 1.5 mi
Chengdu Museum - 3.1 km / 1.9 mi
Sichuan Radio & TV Tower - 3.1 km / 1.9 mi

The preferred airport for The Ritz-Carlton, Chengdu is Shuangliu Intl. Airport (CTU) - 19.5 km / 12.1 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Chengdu? This hotel has 18464 square feet (1716 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Dining


Enjoy Chinese cuisine at Li Xuan, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

All facilities in The Ritz-Carlton, Chengdu

Bar, Cafe and Lounge The Ritz-Carlton, Chengdu
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton, Chengdu
Swimming Pool
Entertainment Facility The Ritz-Carlton, Chengdu
Entertainment Facility
Fitness Center The Ritz-Carlton, Chengdu
Fitness Center
Functional Hall The Ritz-Carlton, Chengdu
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Spa
  • Fitness center
  • Sauna
  • Steam room

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Transportation

  • Garage
  • Limo or town car service

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Chengdu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay and WeChat Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Chengdu
350
Number of floors in The Ritz-Carlton, Chengdu
41
Another facilities in The Ritz-Carlton, Chengdu
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The Ritz-Carlton, Chengdu

What are available facilities at The Ritz-Carlton, Chengdu?
There are top facilites at The Ritz-Carlton, Chengdu such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Ritz-Carlton, Chengdu?
Check-in time at The Ritz-Carlton, Chengdu is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Ritz-Carlton, Chengdu provide breakfast?
Yes, The Ritz-Carlton, Chengdu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Ritz-Carlton, Chengdu?
The Ritz-Carlton, Chengdu is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Ritz-Carlton, Chengdu have?
The Ritz-Carlton, Chengdu has 41 floors.
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More Reviews from Other Guests in The Ritz-Carlton, Chengdu

9.6
Exceptional
From 456 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Chengdu

Number of reviews per page
20
40
Top reviews
Nicole
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great service, comfort and location.
Vivek
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good breakfast. Centrally located
Krystal
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and comfortable room and excellent staff who were incredibly hospitable and helpful. Ventilation on non-smoking floors can be improved as cigarette smells could still be detected, although this was less pronounced inside the room itself.
Lai Kiu
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A great stay at a The Ritz, from getting to the front door through to check-out all your needs are taken care off. The only issue was not having a room ready when we checked in around 3:30, and then having to chase up our luggage once we came back an hour or two later. The room is otherwise immaculate and very, very well maintained. Do be careful with the door to the toilet as my wife closed the door on her finger accidentally. Massive props to the housekeeping staff and service as the little touches, hand written cards, really makes it feel personalised and a home away from home. Great amenities; 24/7 gym, pool, sauna and steam room. We added a breakfast onto one of our mornings and it was okay. A good selection of foods - I would suggest it for the convenience. The location is perfect, a 20 - 30 minutes walk to all of the central areas and a great selection of drinks and food just downstairs. Definitely on the top of the list of hotels to stay at when we come back to Chengdu
Read More
Veronica
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Still a Ritz Carlton with the inherent great service, but the hotel can use a bit of an update. King bed are rather queen!! Luca was a of great service and helpful
Heather M
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is pretty, overall, but I expected a higher level of service based on the name. The carpet in my room was extremely stained (I even turned off the lights to make sure it wasn't just shadows). And I became extremely sick after eating breakfast (and my dinner the night prior was hotel room service so if it wasn't due to breakfast, it was still definitely due to food prepared by the hotel).
Read More
RONG
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great Stay. Highly recommended.
Carol
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
SHU YAN
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room and nice staff
Jesse
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Ryland
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
Lena
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very attentive staff
DEANMARTYN
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was great, staff were great, even left little notes thanking me for my stay. Ritz carlton is the only hotel I will stay at in Chengdu
Evan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was wonderful
Evan
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Wonderful staff, clean hotel and great amenities
Pow
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Rosanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Read More
Tong
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

All good
Minghui
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Rich
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great service!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Ritz-Carlton, Chengdu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 456 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Chengdu

Number of reviews per page
20
40
Top reviews
Nicole
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great service, comfort and location.
Vivek
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good breakfast. Centrally located
Krystal
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and comfortable room and excellent staff who were incredibly hospitable and helpful. Ventilation on non-smoking floors can be improved as cigarette smells could still be detected, although this was less pronounced inside the room itself.
Lai Kiu
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A great stay at a The Ritz, from getting to the front door through to check-out all your needs are taken care off. The only issue was not having a room ready when we checked in around 3:30, and then having to chase up our luggage once we came back an hour or two later. The room is otherwise immaculate and very, very well maintained. Do be careful with the door to the toilet as my wife closed the door on her finger accidentally. Massive props to the housekeeping staff and service as the little touches, hand written cards, really makes it feel personalised and a home away from home. Great amenities; 24/7 gym, pool, sauna and steam room. We added a breakfast onto one of our mornings and it was okay. A good selection of foods - I would suggest it for the convenience. The location is perfect, a 20 - 30 minutes walk to all of the central areas and a great selection of drinks and food just downstairs. Definitely on the top of the list of hotels to stay at when we come back to Chengdu
Read More
Veronica
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Still a Ritz Carlton with the inherent great service, but the hotel can use a bit of an update. King bed are rather queen!! Luca was a of great service and helpful
Heather M
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is pretty, overall, but I expected a higher level of service based on the name. The carpet in my room was extremely stained (I even turned off the lights to make sure it wasn't just shadows). And I became extremely sick after eating breakfast (and my dinner the night prior was hotel room service so if it wasn't due to breakfast, it was still definitely due to food prepared by the hotel).
Read More
RONG
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great Stay. Highly recommended.
Carol
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
SHU YAN
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room and nice staff
Jesse
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Ryland
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
Lena
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very attentive staff
DEANMARTYN
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was great, staff were great, even left little notes thanking me for my stay. Ritz carlton is the only hotel I will stay at in Chengdu
Evan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything was wonderful
Evan
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Wonderful staff, clean hotel and great amenities
Pow
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Rosanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Read More
Tong
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

All good
Minghui
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Rich
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great service!
Number of reviews per page
20
40