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9.5
/10
Exceptional
454 reviews

What Guests Say About Their Stay

Carol

10.0
/ 10
I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.

Jesse

10.0
/ 10
Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience

Ryland

10.0
/ 10
Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
In the Area
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269 Shuncheng Ave, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Ritz-Carlton, Chengdu is located in area / city Jinjiang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Chengdu

269 Shuncheng Ave, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017
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Lobby The Ritz-Carlton, Chengdu
Lobby 2 The Ritz-Carlton, Chengdu

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Discover Luxury and Elegance at The Ritz-Carlton, Chengdu

Welcome to The Ritz-Carlton, Chengdu, a beacon of sophisticated luxury nestled in the heart of Sichuan, China. This exquisite hotel offers an unparalleled experience for discerning travelers, blending timeless elegance with modern comfort. Whether you're visiting for business or leisure, The Ritz-Carlton, Chengdu promises an unforgettable stay, characterized by impeccable service, world-class amenities, and a prime location that puts the best of Chengdu at your fingertips. Room rates at The Ritz-Carlton, Chengdu start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Ritz-Carlton, Chengdu Location

The Ritz-Carlton, Chengdu is strategically situated in the vibrant Tianfu New Area, a dynamic and rapidly developing district of Chengdu. Located at 269 Shuncheng Ave, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017, the hotel offers convenient access to the city's major business hubs, cultural landmarks, and entertainment venues. It is approximately a 45-minute drive from Chengdu Shuangliu International Airport (CTU) and a short distance from key public transportation links, making it an ideal base for exploring the region. The atmosphere surrounding The Ritz-Carlton, Chengdu is one of refined urban sophistication, with easy access to upscale shopping, fine dining, and cultural experiences that define this captivating city.

The Ritz-Carlton, Chengdu Facilities & Services

Facilities for guests at The Ritz-Carlton, Chengdu are designed to cater to every need, ensuring a seamless and luxurious experience.
  • Indulge in a rejuvenating escape at the state-of-the-art spa and wellness center, offering a range of therapeutic treatments and relaxation therapies. Operating hours are from 9:00 AM to 10:00 PM, with prices starting from PHP 3,500.
  • Take a refreshing dip in the indoor swimming pool, a serene oasis perfect for unwinding. The pool is open daily from 6:00 AM to 10:00 PM, with complimentary access for all guests.
  • Maintain your fitness routine at the fully equipped gymnasium, featuring the latest cardio and strength training equipment. Open 24 hours a day for your convenience.
  • Families traveling with children will appreciate the dedicated children's play area, offering a safe and engaging space for younger guests. Available from 10:00 AM to 6:00 PM.
  • Enjoy the convenience of complimentary high-speed Wi-Fi throughout the hotel premises.
  • Complimentary on-site parking is available for guests who prefer to drive.
  • A complimentary shuttle service to nearby major shopping districts and business centers is available during peak hours. Please inquire at the concierge for the schedule.

The Ritz-Carlton, Chengdu Room Types

The room types of The Ritz-Carlton, Chengdu offer a diverse selection to suit every preference, each exuding an air of refined elegance and comfort.
  • Deluxe King/Twin Room:

    These spacious rooms feature either a king-sized bed or two twin beds, offering a City View. Available in non-smoking only. All Deluxe rooms come equipped with a luxurious bathtub.
  • Club Level Room:

    Guests staying in Club Level rooms enjoy exclusive access to the Club Lounge, offering personalized services and complimentary refreshments. These rooms also feature a City View and a bathtub. Available in non-smoking only.
  • Executive Suite:

    Offering a separate living area and enhanced amenities, the Executive Suite provides a sophisticated urban retreat. Enjoy a City View and a well-appointed bathtub. Available in non-smoking only.
  • Presidential Suite:

    The pinnacle of luxury, the Presidential Suite boasts expansive living spaces, breathtaking City Views, and an opulent bathroom complete with a deep soaking bathtub. Available in non-smoking only.
The Ritz-Carlton, Chengdu is not a pet-friendly hotel.

The Ritz-Carlton, Chengdu Dining & Restaurants

The Ritz-Carlton, Chengdu presents a culinary journey with its exceptional dining venues, each offering a unique gastronomic experience.
  • Chengdu 321:

    This signature restaurant offers an exquisite fine-dining experience, specializing in authentic Sichuan cuisine with a modern twist. Estimated price per person: PHP 4,000 - PHP 6,000. Operating hours: Lunch 11:30 AM - 2:30 PM, Dinner 5:30 PM - 10:00 PM.
  • The Lobby Lounge:

    A sophisticated setting for afternoon tea, light snacks, and evening cocktails. Enjoy a relaxed ambiance with live piano music. Estimated price per person: PHP 1,500 - PHP 2,500. Operating hours: 10:00 AM - 11:00 PM.
  • The Bar:

    Experience expertly crafted cocktails and a selection of premium spirits in a chic and contemporary atmosphere. Estimated price per person: PHP 2,000 - PHP 3,000. Operating hours: 5:00 PM - 1:00 AM.

The Ritz-Carlton, Chengdu Nearby Attractions and Activities

Chengdu is a city rich in history and culture, offering a wealth of attractions for visitors. While staying at The Ritz-Carlton, Chengdu, explore these captivating nearby destinations:
  • Kuanzhai Alley (Wide and Narrow Alleys):

    Immerse yourself in the charm of this historic street, featuring traditional teahouses, local crafts, and a glimpse into old Chengdu.
  • Jinli Ancient Street:

    Step back in time at this vibrant pedestrian street, known for its traditional architecture, street food, and lively atmosphere.
  • Wuhou Shrine:

    Discover this renowned temple dedicated to Zhuge Liang, a prominent statesman of the Three Kingdoms period, offering a significant historical and cultural experience.
  • Sichuan Opera:

    Witness the captivating art of Sichuan Opera, famous for its face-changing performances, acrobatics, and comedic skits.
  • Chengdu Research Base of Giant Panda Breeding:

    A must-visit for animal lovers, this sanctuary offers the chance to see adorable giant pandas in a naturalistic environment.
If you are looking for other activities around The Ritz-Carlton, Chengdu, check out the best deals on Traveloka: Recommended activities in Chengdu!

How to Get to The Ritz-Carlton, Chengdu from the Airport

Navigating your journey to The Ritz-Carlton, Chengdu is made convenient with several transportation options. The airport transfer service of The Ritz-Carlton, Chengdu ensures a smooth arrival. Here’s how to get to The Ritz-Carlton, Chengdu from Chengdu Shuangliu International Airport (CTU):
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. Prices start from approximately PHP 4,000. You can arrange this through the hotel concierge or via airport transfer services on Traveloka.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to The Ritz-Carlton, Chengdu typically takes around 45 minutes, depending on traffic. Estimated fare: PHP 1,200 - PHP 1,800.
  • Ride-hailing Service:

    Utilize popular ride-hailing services for a convenient and often more economical option. The journey and cost are similar to that of a taxi.
  • Airport Shuttle Bus:

    Several airport shuttle bus routes connect the airport to various parts of the city. You may need to take a short taxi or ride-hailing service from the bus drop-off point to the hotel. Fares are typically around PHP 200 - PHP 300.

Summary of Why You Should Choose to Stay at The Ritz-Carlton, Chengdu

Choosing The Ritz-Carlton, Chengdu for your next getaway guarantees an experience steeped in luxury, comfort, and exceptional service. Here are the key reasons why this esteemed hotel stands out:
  • Prime Location:

    Situated in the dynamic Tianfu New Area, offering easy access to business, culture, and entertainment.
  • World-Class Amenities:

    From a serene spa and indoor pool to a state-of-the-art fitness center, every facility is designed for your well-being.
  • Exquisite Dining:

    Savor authentic Sichuan flavors and international cuisine at the hotel's renowned restaurants and lounges.
  • Luxurious Accommodations:

    Room types of The Ritz-Carlton, Chengdu provide elegant comfort with stunning city views and premium amenities, including bathtubs in all rooms.
  • Impeccable Service:

    Experience the legendary Ritz-Carlton hospitality, where every detail is meticulously attended to.
Room availability at The Ritz-Carlton, Chengdu is often in high demand, so it is advisable to book in advance. Booking The Ritz-Carlton, Chengdu through Traveloka ensures you get the best rates and a seamless reservation process.

For your next trip to Sichuan, consider exploring more options:

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All facilities in The Ritz-Carlton, Chengdu

Bar, Cafe and Lounge The Ritz-Carlton, Chengdu
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton, Chengdu
Swimming Pool
Entertainment Facility The Ritz-Carlton, Chengdu
Entertainment Facility
Fitness Center The Ritz-Carlton, Chengdu
Fitness Center
Functional Hall The Ritz-Carlton, Chengdu
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Spa
  • Fitness center
  • Sauna
  • Steam room

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Transportation

  • Garage
  • Limo or town car service

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Chengdu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay and WeChat Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Chengdu
350
Number of floors in The Ritz-Carlton, Chengdu
41
Another facilities in The Ritz-Carlton, Chengdu
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The Ritz-Carlton, Chengdu

What are available facilities at The Ritz-Carlton, Chengdu?
There are top facilites at The Ritz-Carlton, Chengdu such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Chengdu?
The standard check-in time at The Ritz-Carlton, Chengdu is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Chengdu provide breakfast?
Yes, The Ritz-Carlton, Chengdu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz-Carlton, Chengdu?
The Ritz-Carlton, Chengdu is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Chengdu have?
The Ritz-Carlton, Chengdu has 41 floors.
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More Reviews from Other Guests in The Ritz-Carlton, Chengdu

9.6
Exceptional
From 449 reviews
Cleanliness

9.6

Room Comfort

9.8

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Chengdu

Number of reviews per page
20
40
Top reviews
Heather M
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is pretty, overall, but I expected a higher level of service based on the name. The carpet in my room was extremely stained (I even turned off the lights to make sure it wasn't just shadows). And I became extremely sick after eating breakfast (and my dinner the night prior was hotel room service so if it wasn't due to breakfast, it was still definitely due to food prepared by the hotel).
Read More
RONG
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Stay. Highly recommended.
Carol
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
SHU YAN
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and nice staff
Jesse
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Ryland
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
Lena
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very attentive staff
DEANMARTYN
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was great, staff were great, even left little notes thanking me for my stay. Ritz carlton is the only hotel I will stay at in Chengdu
Evan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was wonderful
Evan
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful staff, clean hotel and great amenities
Pow
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Rosanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Read More
Tong
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

All good
Minghui
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Rich
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great service!
Dawei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

First class management.
Margarethe
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great hotel overall. The staff were amazing and the rooms and the views from the rooms were great. The only issue is that it is located in a quiet part of town away from the glitzy and fun areas. Easy to take a DiDi to these places for 10 RMB however. Gali who works in the concierge area was particularly helpful in planning my trip. We communicated via WeChat before my arrival which made the trip much easier
Read More
David
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Dirty, long hair found upon check-in on bed and chairs, stained carpets, woke up with bug bites on legs, AC not working, wifi slow, charging ports don’t work, safe is broken,
Margarethe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Ritz-Carlton, Chengdu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 449 reviews
Cleanliness

9.6

Room Comfort

9.8

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Chengdu

Number of reviews per page
20
40
Top reviews
Heather M
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is pretty, overall, but I expected a higher level of service based on the name. The carpet in my room was extremely stained (I even turned off the lights to make sure it wasn't just shadows). And I became extremely sick after eating breakfast (and my dinner the night prior was hotel room service so if it wasn't due to breakfast, it was still definitely due to food prepared by the hotel).
Read More
RONG
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Stay. Highly recommended.
Carol
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
SHU YAN
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and nice staff
Jesse
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful stay from start to end. Rooms were comfortable, clean and quiet and the staff were very attentive. 10/10 experience
Ryland
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stunning property and top-tier staff. Thank you to our magnificent concierge staff, including Cherry and Daisy.
Lena
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very attentive staff
DEANMARTYN
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was great, staff were great, even left little notes thanking me for my stay. Ritz carlton is the only hotel I will stay at in Chengdu
Evan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was wonderful
Evan
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful staff, clean hotel and great amenities
Pow
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Rosanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Read More
Tong
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

All good
Minghui
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Rich
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great service!
Dawei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

First class management.
Margarethe
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great hotel overall. The staff were amazing and the rooms and the views from the rooms were great. The only issue is that it is located in a quiet part of town away from the glitzy and fun areas. Easy to take a DiDi to these places for 10 RMB however. Gali who works in the concierge area was particularly helpful in planning my trip. We communicated via WeChat before my arrival which made the trip much easier
Read More
David
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Dirty, long hair found upon check-in on bed and chairs, stained carpets, woke up with bug bites on legs, AC not working, wifi slow, charging ports don’t work, safe is broken,
Margarethe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel.
Read More
Number of reviews per page
20
40