9.5
/10
Exceptional
317 reviews

What Guests Say About Their Stay

Pow

10.0
/ 10
Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.

Rosanna

10.0
/ 10
We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.

Minghui

10.0
/ 10
Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
In the Area
See Map
269 Shuncheng Ave, Qingyang District, Jinjiang Qu, Chengdu, Sichuan, China, 610017

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
The Ritz-Carlton, Chengdu is located in area / city Jinjiang Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Chengdu

269 Shuncheng Ave, Qingyang District, Jinjiang Qu, Chengdu, Sichuan, China, 610017
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Discover More About The Ritz-Carlton, Chengdu

Location


The Ritz-Carlton, Chengdu is located in area / city Jinjiang Qu.

About The Ritz-Carlton, Chengdu

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Ritz-Carlton, Chengdu exclusively for you.

The Ritz-Carlton, Chengdu is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Ritz-Carlton, Chengdu.

All facilities in The Ritz-Carlton, Chengdu

Others The Ritz-Carlton, Chengdu
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Indoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room

Business Facilities

  • Conference room
  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Limo or town car service

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Chengdu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 258 to 258 for adults, and CNY 0 to 258 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay and WeChat Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The following facilities or services will be unavailable from February 27 2026 to March 1 2026 (dates subject to change):
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Chengdu
350
Number of floors in The Ritz-Carlton, Chengdu
41
Another facilities in The Ritz-Carlton, Chengdu
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in The Ritz-Carlton, Chengdu

What are available facilities at The Ritz-Carlton, Chengdu?
There are top facilites at The Ritz-Carlton, Chengdu such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Chengdu?
The standard check-in time at The Ritz-Carlton, Chengdu is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Chengdu provide breakfast?
Yes, The Ritz-Carlton, Chengdu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz-Carlton, Chengdu?
The Ritz-Carlton, Chengdu is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Chengdu have?
The Ritz-Carlton, Chengdu has 41 floors.
See All

More Reviews from Other Guests in The Ritz-Carlton, Chengdu

9.6
Exceptional
From 313 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Chengdu

Number of reviews per page
20
40
Top reviews
Pow
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Rosanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Read More
Tong
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All good
Minghui
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Rich
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great service!
Dawei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

First class management.
Margarethe
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel overall. The staff were amazing and the rooms and the views from the rooms were great. The only issue is that it is located in a quiet part of town away from the glitzy and fun areas. Easy to take a DiDi to these places for 10 RMB however. Gali who works in the concierge area was particularly helpful in planning my trip. We communicated via WeChat before my arrival which made the trip much easier
Read More
David
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Dirty, long hair found upon check-in on bed and chairs, stained carpets, woke up with bug bites on legs, AC not working, wifi slow, charging ports don’t work, safe is broken,
Margarethe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel.
Read More
Sonia
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The service from all the staff was excellent. They were so friendly, helpful and ever ready serving with a smile!
Xuming
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I am extremely satisfied. The location and the service are excellent.
HAISHENG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everyone who works in the hotel is very friendly, respectful and helpful. The quality of their services set them apart from other hotels.
Verified traveler
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

從裡到外,包含親切的打掃員工,服務態度是我住過的飯店排名數一數二,非常令人印象深刻的管理與服務體驗。特別想提 Stephen 非常細心且周到的照顧我們所有大小事宜。絕對會再回來住。
Zeyad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Amazing staff and excellent experience, will definitely stay again next time we are in Chengdu
Tian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The internet needs to be improved!
Lorenzo
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Muy amables todo el staff, siempre atentos el room service dis veces al dia
Qing
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice hotel.
richard leslie
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent property offering great service and mobility options
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

World class hotel with excellent service. Arrived early morning and appreciate the early checkin. Highly recommended. Stay in club room.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Ritz-Carlton, Chengdu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 313 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Chengdu

Number of reviews per page
20
40
Top reviews
Pow
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Rosanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Read More
Tong
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All good
Minghui
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Rich
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great service!
Dawei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

First class management.
Margarethe
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel overall. The staff were amazing and the rooms and the views from the rooms were great. The only issue is that it is located in a quiet part of town away from the glitzy and fun areas. Easy to take a DiDi to these places for 10 RMB however. Gali who works in the concierge area was particularly helpful in planning my trip. We communicated via WeChat before my arrival which made the trip much easier
Read More
David
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Dirty, long hair found upon check-in on bed and chairs, stained carpets, woke up with bug bites on legs, AC not working, wifi slow, charging ports don’t work, safe is broken,
Margarethe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel.
Read More
Sonia
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The service from all the staff was excellent. They were so friendly, helpful and ever ready serving with a smile!
Xuming
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I am extremely satisfied. The location and the service are excellent.
HAISHENG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everyone who works in the hotel is very friendly, respectful and helpful. The quality of their services set them apart from other hotels.
Verified traveler
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

從裡到外,包含親切的打掃員工,服務態度是我住過的飯店排名數一數二,非常令人印象深刻的管理與服務體驗。特別想提 Stephen 非常細心且周到的照顧我們所有大小事宜。絕對會再回來住。
Zeyad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Amazing staff and excellent experience, will definitely stay again next time we are in Chengdu
Tian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The internet needs to be improved!
Lorenzo
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Muy amables todo el staff, siempre atentos el room service dis veces al dia
Qing
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice hotel.
richard leslie
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent property offering great service and mobility options
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

World class hotel with excellent service. Arrived early morning and appreciate the early checkin. Highly recommended. Stay in club room.
Number of reviews per page
20
40