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9.5
/10
Exceptional
493 reviews

What Guests Say About Their Stay

Gary

10.0
/ 10
Hotel was centrally located in the downtown area, It was easy to navigate the city with the subway and taxis. All the restaurants and shopping were adjacent to the hotel. The evenings saw many local residents walking, eating at local sidewalk restaurants and shopping. Very convenient location. Luca Spatafora, who was working the lobby reception area was extremely helpful with my phone e-sim card, and other recommended restaurants. He also followed up with my departure to make sure all check was done to my satisfaction.

Felix

10.0
/ 10
Ritz Carlton Chengdu is the top notch hotel to stay at. Situated conveniently near Chunxi Road and the main tourists attractions. The staff Sam Tung was the star of the hotel. His professionalism and warmth in welcoming us to not just the hotel, but to Chengdu as a whole.

Songjie

10.0
/ 10
My family (5 in total) stayed in two rooms here for 5 nights. We really enjoyed the experience. The staff were very friendly and helpful, especially Mr. Luca Spatafora, who provided personalized support throughout our stay. I highly recommend this hotel!
In the Area
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269 Shuncheng Avenue, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017

Main Facilities

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24-Hour Front Desk
The Ritz-Carlton, Chengdu is located in area / city Jinjiang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Chengdu

269 Shuncheng Avenue, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017
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Lobby The Ritz-Carlton, Chengdu
Lobby 2 The Ritz-Carlton, Chengdu

Discover More About The Ritz-Carlton, Chengdu

Discover Luxury and Elegance at The Ritz-Carlton, Chengdu

Welcome to The Ritz-Carlton, Chengdu, a beacon of sophisticated luxury nestled in the heart of Sichuan, China. This exquisite hotel offers an unparalleled experience for discerning travelers, blending timeless elegance with modern comfort. Whether you're visiting for business or leisure, The Ritz-Carlton, Chengdu promises an unforgettable stay, characterized by impeccable service, world-class amenities, and a prime location that puts the best of Chengdu at your fingertips. Room rates at The Ritz-Carlton, Chengdu start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Ritz-Carlton, Chengdu Location

The Ritz-Carlton, Chengdu is strategically situated in the vibrant Tianfu New Area, a dynamic and rapidly developing district of Chengdu. Located at 269 Shuncheng Avenue, Qingyang District, Jinjiang, Chengdu, Sichuan, China, 610017, the hotel offers convenient access to the city's major business hubs, cultural landmarks, and entertainment venues. It is approximately a 45-minute drive from Chengdu Shuangliu International Airport (CTU) and a short distance from key public transportation links, making it an ideal base for exploring the region. The atmosphere surrounding The Ritz-Carlton, Chengdu is one of refined urban sophistication, with easy access to upscale shopping, fine dining, and cultural experiences that define this captivating city.

The Ritz-Carlton, Chengdu Facilities & Services

Facilities for guests at The Ritz-Carlton, Chengdu are designed to cater to every need, ensuring a seamless and luxurious experience.
  • Indulge in a rejuvenating escape at the state-of-the-art spa and wellness center, offering a range of therapeutic treatments and relaxation therapies. Operating hours are from 9:00 AM to 10:00 PM, with prices starting from PHP 3,500.
  • Take a refreshing dip in the indoor swimming pool, a serene oasis perfect for unwinding. The pool is open daily from 6:00 AM to 10:00 PM, with complimentary access for all guests.
  • Maintain your fitness routine at the fully equipped gymnasium, featuring the latest cardio and strength training equipment. Open 24 hours a day for your convenience.
  • Families traveling with children will appreciate the dedicated children's play area, offering a safe and engaging space for younger guests. Available from 10:00 AM to 6:00 PM.
  • Enjoy the convenience of complimentary high-speed Wi-Fi throughout the hotel premises.
  • Complimentary on-site parking is available for guests who prefer to drive.
  • A complimentary shuttle service to nearby major shopping districts and business centers is available during peak hours. Please inquire at the concierge for the schedule.

The Ritz-Carlton, Chengdu Room Types

The room types of The Ritz-Carlton, Chengdu offer a diverse selection to suit every preference, each exuding an air of refined elegance and comfort.
  • Deluxe King/Twin Room: These spacious rooms feature either a king-sized bed or two twin beds, offering a City View. Available in non-smoking only. All Deluxe rooms come equipped with a luxurious bathtub.
  • Club Level Room: Guests staying in Club Level rooms enjoy exclusive access to the Club Lounge, offering personalized services and complimentary refreshments. These rooms also feature a City View and a bathtub. Available in non-smoking only.
  • Executive Suite: Offering a separate living area and enhanced amenities, the Executive Suite provides a sophisticated urban retreat. Enjoy a City View and a well-appointed bathtub. Available in non-smoking only.
  • Presidential Suite: The pinnacle of luxury, the Presidential Suite boasts expansive living spaces, breathtaking City Views, and an opulent bathroom complete with a deep soaking bathtub. Available in non-smoking only.
The Ritz-Carlton, Chengdu is not a pet-friendly hotel.

The Ritz-Carlton, Chengdu Dining & Restaurants

The Ritz-Carlton, Chengdu presents a culinary journey with its exceptional dining venues, each offering a unique gastronomic experience.
  • Chengdu 321: This signature restaurant offers an exquisite fine-dining experience, specializing in authentic Sichuan cuisine with a modern twist. Estimated price per person: PHP 4,000 - PHP 6,000. Operating hours: Lunch 11:30 AM - 2:30 PM, Dinner 5:30 PM - 10:00 PM.
  • The Lobby Lounge: A sophisticated setting for afternoon tea, light snacks, and evening cocktails. Enjoy a relaxed ambiance with live piano music. Estimated price per person: PHP 1,500 - PHP 2,500. Operating hours: 10:00 AM - 11:00 PM.
  • The Bar: Experience expertly crafted cocktails and a selection of premium spirits in a chic and contemporary atmosphere. Estimated price per person: PHP 2,000 - PHP 3,000. Operating hours: 5:00 PM - 1:00 AM.

The Ritz-Carlton, Chengdu Nearby Attractions and Activities

Chengdu is a city rich in history and culture, offering a wealth of attractions for visitors. While staying at The Ritz-Carlton, Chengdu, explore these captivating nearby destinations:
  • Kuanzhai Alley (Wide and Narrow Alleys): Immerse yourself in the charm of this historic street, featuring traditional teahouses, local crafts, and a glimpse into old Chengdu.
  • Jinli Ancient Street: Step back in time at this vibrant pedestrian street, known for its traditional architecture, street food, and lively atmosphere.
  • Wuhou Shrine: Discover this renowned temple dedicated to Zhuge Liang, a prominent statesman of the Three Kingdoms period, offering a significant historical and cultural experience.
  • Sichuan Opera: Witness the captivating art of Sichuan Opera, famous for its face-changing performances, acrobatics, and comedic skits.
  • Chengdu Research Base of Giant Panda Breeding: A must-visit for animal lovers, this sanctuary offers the chance to see adorable giant pandas in a naturalistic environment.
If you are looking for other activities around The Ritz-Carlton, Chengdu, check out the best deals on Traveloka: Recommended activities in Chengdu!

How to Get to The Ritz-Carlton, Chengdu from the Airport

Navigating your journey to The Ritz-Carlton, Chengdu is made convenient with several transportation options. The airport transfer service of The Ritz-Carlton, Chengdu ensures a smooth arrival. Here’s how to get to The Ritz-Carlton, Chengdu from Chengdu Shuangliu International Airport (CTU):
  • Hotel Private Airport Transfer: For the utmost convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. Prices start from approximately PHP 4,000. You can arrange this through the hotel concierge or via airport transfer services on Traveloka.
  • Taxi: Metered taxis are readily available at the airport. The journey to The Ritz-Carlton, Chengdu typically takes around 45 minutes, depending on traffic. Estimated fare: PHP 1,200 - PHP 1,800.
  • Ride-hailing Service: Utilize popular ride-hailing services for a convenient and often more economical option. The journey and cost are similar to that of a taxi.
  • Airport Shuttle Bus: Several airport shuttle bus routes connect the airport to various parts of the city. You may need to take a short taxi or ride-hailing service from the bus drop-off point to the hotel. Fares are typically around PHP 200 - PHP 300.

Summary of Why You Should Choose to Stay at The Ritz-Carlton, Chengdu

Choosing The Ritz-Carlton, Chengdu for your next getaway guarantees an experience steeped in luxury, comfort, and exceptional service. Here are the key reasons why this esteemed hotel stands out:
  • Prime Location: Situated in the dynamic Tianfu New Area, offering easy access to business, culture, and entertainment.
  • World-Class Amenities: From a serene spa and indoor pool to a state-of-the-art fitness center, every facility is designed for your well-being.
  • Exquisite Dining: Savor authentic Sichuan flavors and international cuisine at the hotel's renowned restaurants and lounges.
  • Luxurious Accommodations: Room types of The Ritz-Carlton, Chengdu provide elegant comfort with stunning city views and premium amenities, including bathtubs in all rooms.
  • Impeccable Service: Experience the legendary Ritz-Carlton hospitality, where every detail is meticulously attended to.
Room availability at The Ritz-Carlton, Chengdu is often in high demand, so it is advisable to book in advance. Booking The Ritz-Carlton, Chengdu through Traveloka ensures you get the best rates and a seamless reservation process.

For your next trip to Sichuan, consider exploring more options:

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All facilities in The Ritz-Carlton, Chengdu

Swimming Pool The Ritz-Carlton, Chengdu
Swimming Pool
Lobby The Ritz-Carlton, Chengdu
Lobby
Exterior The Ritz-Carlton, Chengdu
Exterior
Others The Ritz-Carlton, Chengdu
Others
Restaurant The Ritz-Carlton, Chengdu
Restaurant

Transportation

  • Car rental
  • Security

Accessibilty

  • Disabled access friendly

Public Facilities

  • Safety deposit box

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist
  • Money changer

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Ritz-Carlton, Chengdu

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at The Ritz-Carlton, Chengdu
296
Number of floors in The Ritz-Carlton, Chengdu
20
Another facilities in The Ritz-Carlton, Chengdu
Car rental, Security, Disabled access friendly, Safety deposit box, Multilingual staff

Frequently asked question in The Ritz-Carlton, Chengdu

What are available facilities at The Ritz-Carlton, Chengdu?
There are top facilites at The Ritz-Carlton, Chengdu such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Chengdu?
The standard check-in time at The Ritz-Carlton, Chengdu is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of The Ritz-Carlton, Chengdu?
The Ritz-Carlton, Chengdu is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Chengdu have?
The Ritz-Carlton, Chengdu has 20 floors.
How many rooms are available at The Ritz-Carlton, Chengdu?
The Ritz-Carlton, Chengdu has 296 rooms in total.
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More Reviews from Other Guests in The Ritz-Carlton, Chengdu

9.6
Exceptional
From 487 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

10.0

Service and Facilites

9.8

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Traveler Reviews The Ritz-Carlton, Chengdu

Number of reviews per page
20
40
Top reviews
matthew
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent service, facilities and wonderful club lounge
Melissa
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff at this hotel were excellent and helpful. However, overall as a Ritz Carlton brand, this hotel left a lot to be desired. Rooms were decent sized, but very dated. Amenities felt cheap and not at RC standards. Shower head had poor pressure and had water spraying everywhere. Already made wind down everyday annoying. No welcome snack at all, language was written in Chinese, meaning they did not take care to understand their guest before our arrival (small touches that make the RC brand). Breakfast left a lot to be desired, mainly Chinese breakfast and carb heavy, seemed it catered more to a local crowd vs an international one. Not a wide selection compared to other RC properties. Over several days my table was cleared even before I finished. Staff lacked attentiveness given that it’s a buffet breakfast and diners would be roving to get more food. Overall, the breakfast experience gave off a very mainstream 3 star hotel vibe. The trip was still enjoying but I came with the expectation that I was staying at a RC property so nothing really met that expectation vs other RC property I’ve stayed at.
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JOSE ENRIQUE
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Exactly what I expected of the Ritz.
Gary
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was centrally located in the downtown area, It was easy to navigate the city with the subway and taxis. All the restaurants and shopping were adjacent to the hotel. The evenings saw many local residents walking, eating at local sidewalk restaurants and shopping. Very convenient location. Luca Spatafora, who was working the lobby reception area was extremely helpful with my phone e-sim card, and other recommended restaurants. He also followed up with my departure to make sure all check was done to my satisfaction.
Read More
Felix
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ritz Carlton Chengdu is the top notch hotel to stay at. Situated conveniently near Chunxi Road and the main tourists attractions. The staff Sam Tung was the star of the hotel. His professionalism and warmth in welcoming us to not just the hotel, but to Chengdu as a whole.
Nam
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Superb room and service. The breakfast buffet is absolutely amazing.
Chuan
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean
Songjie
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My family (5 in total) stayed in two rooms here for 5 nights. We really enjoyed the experience. The staff were very friendly and helpful, especially Mr. Luca Spatafora, who provided personalized support throughout our stay. I highly recommend this hotel!
CHANGBING
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean and nice staff
Andrew
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

less then expectation
ROCIO REYES
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great help from Luca to show us the highlights near the hotel and also from concierge team as they organized a day tour for us. Restaurant Li Xuan is a must!
Nitin
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff excellent. Air cons weren’t working well, but were fixed very quickly. Rooms were nice a clean. Good stay.
Stephen
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Level of service was very high, particularly my concierge Cherry who arranged everything from dinner reservations to a free hotel shuttle to the panda center. Multiple staff members greeted me by name in the hallway. I enjoyed my stay.
Dongshu
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room is clean and quite. Staffs are very helpful. Location is very convenient, walking distance to local restaurants and shopping malls.
Chao
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location and service.
Bing
icon-Business Family
Business Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Enjoy my stay. Friendly staff, nice amenities, good location. This one has it all!
Nicole
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great service, comfort and location.
Vivek
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good breakfast. Centrally located
Krystal
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very clean and comfortable room and excellent staff who were incredibly hospitable and helpful. Ventilation on non-smoking floors can be improved as cigarette smells could still be detected, although this was less pronounced inside the room itself.
Lai Kiu
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A great stay at a The Ritz, from getting to the front door through to check-out all your needs are taken care off. The only issue was not having a room ready when we checked in around 3:30, and then having to chase up our luggage once we came back an hour or two later. The room is otherwise immaculate and very, very well maintained. Do be careful with the door to the toilet as my wife closed the door on her finger accidentally. Massive props to the housekeeping staff and service as the little touches, hand written cards, really makes it feel personalised and a home away from home. Great amenities; 24/7 gym, pool, sauna and steam room. We added a breakfast onto one of our mornings and it was okay. A good selection of foods - I would suggest it for the convenience. The location is perfect, a 20 - 30 minutes walk to all of the central areas and a great selection of drinks and food just downstairs. Definitely on the top of the list of hotels to stay at when we come back to Chengdu
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Number of reviews per page
20
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Lobby 4 The Ritz-Carlton, Chengdu

Disclaimer

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