成都富力丽思卡尔顿酒店

飯店設備及服務不錯，可是冷氣不太冷，炎熱的夏天不夠舒服。

非常好

perfect stay, thank you to the hotel team!

Entry 车道标识不清，司机很不好找

職員友善禮貌，有誠意為顧客解決問題。房間整潔，唯房間温度比較高，不太能適應，但與酒店經理溝通後得到妥善解決方法。

已在上面分高享過，整體非常有禮靈活，細心，主動，熱情， 好溫暖，好受竉的體驗，房間狀況和網站上介紹的一樣

一間很好的酒店，下次來成都，我都會住在這裏。

Great experience

Good

什分尊重住客

Provide a good and friendly service

Staff are polite and eager to serve. Room facility is good

Excellent service

Helpful check in staff to accommodate my needs. Also joined the dinner buffet in the hotel and the staff there were all excellent.

略顯舊式裝潢，但整體還是不錯

Stay for two nights with family, my experience was terrible here. 1. I booked executive room, when I visited the Executive Lounge to have a drink, I found out the fruit choice are very limited, only four cheap fruits: apple banana orange and pear, non cut in plate. 6-7 staff preparing the food but after 30 min only some plate and 4 fruits plus almond cookie, many guests waking around but get almost nothing and to eat. I filed a complaint to manager, the reply was disappointed, the manager replied me with many excuses, and no correction plan for this issue, and I said I may file complaint again, and I was informed I have the right to file a complaint to the headquarters. So why not? 2. The toilet was blocked after last usage at night, it is automatic, so it kept flushing, until flood the whole floor of bathroom. In the morning I was scared by what I saw. Hope this hotel could improve the service and certain hardware, make sure check your toilet before go to sleep, at this point I am not satisfied at all.

Everything is fine but not excellent.

真心建議把浴室的洗髮水護髮素還有沐浴乳換掉吧，現在那個味道簡直可以說是一種臭味讓人無法接受，洗澡都洗到快要閉氣，只能怪自己懶不帶個人的洗漱用品。

服務態度五星，房間寬濶、清潔，地點幽靜

Excellent staff service , spacious room , clean , excellent location