Hilton London Wembley

Warm welcome at check-in and all staff we interacted with were very helpful.

There was no fridge in our room. I was billed for moving our minibar items to use the fridge for our consumables. It is computerised so logs anything removed as a sale. The bill for this was put under our door the next morning. We were due to checkout that day so it could have been discussed then. A rather rude awakening and interruption having to go and query the bill with reception. The price of the minibar items is extortionate. Who is paying £6 for a small tub of pringles? The pool and jacuzzi are good but changing rooms could do with updating. The shower fittings are scratched and worn and the water pressure is not great. The shower I used was dirty and had lumps of hair on the floor. Our room had a dirty carpet around bin where t-bags had been dropped. The shower had poor pressure and again fixtures and fittings in room could do with updating. One lamp was broken and would not switch off so we had to unscrew the bulb. The lampshade was dusty and the shelves on the bedside tables were also dusty. The staff are really helpful, personable and friendly. Hilton is not a luxury hotel anymore in fact our room was just like a Premier Inn or a Travelodge. The cost of the room is excessive as you are paying for the location. Wembley Stadium is a few minutes away. The bed was comfortable and the bedding is quality.

Excellent

Fab hotel, great staff and great location

Happy with room very comfortable and clean very close to venue lovely welcome

Smartest thing I did was book this hotel. I visited to see Harry Styles and this location was perfection. Just walk out the front door and Wembley is right there! 2 min walk. So glad I did not have to navigate the train with 70,000 people. After the concert, the security staff was monitoring those coming in to be sure they were guests. Very organized. Room was awesome, location awesome, food awesome, rooftop bar awesome. I'll also add that the breakfast buffet was exceptional. First morning I did room service. Second morning I went down to the buffet. Everything was mouthwatering... custom omlette, potatoes, bacon, fruit, coffee. I told the manager on my way out and she shared they are ranked for best breakfast. 🏆

amazing room, amazing employees and staff and breakfast and roof❤️❤️🤍❤️

Very attentive staff, excellent breakfast

Amazing hotel.Lovely gestures such as a drink offered as waiting in check out queue.

Room was clean, staff helpful. No issues. Great location.

A very nice hotel with very helpful staff. Checking in and out was very easy and breakfast was good. The room was great, I got an executive room, possibly an upgrade? Location cannot be better. I would highly recommend and Ava at reception was very efficient

Room was very clean. Amenities were plentiful. Staff was very friendly & helpful.

The hotel is lively and very convenient to get around to attractions and get to the concert. Had a wonderful stay.

Ms. Abegail on the front desk was so nice and helpful during check-in and also in helping me to extend my stay. She represented the hotel impeccably and I was so impressed. The room was super quiet and clean, and I wouldn’t hesitate to stay here again due to its proximity to Hatton Cross tube station and Heathrow Airport. Thank you Ms. Abegail!

For the amount paid for the night and breakfast, the overall stay and experience was disappointing. The breakfast was very average and after speaking to the staff on checkout we advised that the stay was less than satisfactory and they didnt seem to care or offer any form of compensation. It all felt transactional and like they didnt care. The view from the room was terrible and the stay somewhat tarnished the overall experience of being in Wembley for Harry Styles.

Perfect location for shows at Wembley with parking attached. Great hotel, great breakfast

I would have liked room service but it finished at 10pm, otherwise it was a nice stay

Absolutely incredible stay!!!

Incredible location for an event at Wembley Stadium. We were in our room, showered and in jammies before most had even reached the bottom of Wembley Way?

Great location especially if your going to Wembley as it’s on the doorstep , which means you avoid the queue to the underground , clean , good sized rooms and friendly staff