The Grand, York

Hotels
9.3
/10
Exceptional
1,088 reviews

What Guests Say About Their Stay

Abi

10.0
/ 10
Amazing stay, friendly staff. Plenty of facilities. Had to request voucher that came with VIP access booking but this was no issue

CLIFFORD

10.0
/ 10
From the moment we arrived we were made very welcome. I have stayed in many hotels but the Grand was the best overall by far. The staff are 1st class. Nothing too much trouble and the hotel and bedrooms were spotless. There is nothing that I would change.

Nuri

10.0
/ 10
I stayed overnight at The Grand York recently and had a lovely experience. I had a late check-in and Nigel (the porter) arranged a table at a lovely restaurant nearby for me. The room was extremely nice (there was one minor issue which I raised with staff the next day, but wasn’t anything major that it detracted from my stay). I found the hotel easy to get to and all the staff I came across were friendly, polite and professional. I also loved the granola at breakfast - it was extremely delicious (as were the full english breakfast, fruits and yoghurts I had) I only had an overnight stay due to business, but plan on visiting York for leisure longer (this was my first time) and The Grand York will absolutely be my first choice of accommodation !
In the Area
See Map
Station Rise, City of York, England, YO1 6GD

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near York Minster
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What's around The Grand, York

Station Rise, City of York, England, YO1 6GD
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Lobby The Grand, York
Lobby 2 The Grand, York

Discover More About The Grand, York

General


Near York Minster

Location


A stay at The Grand, York places you in the heart of York, within a 15-minute walk of York Minster and Shambles. This luxury hotel is 1.4 mi (2.3 km) from York Racecourse and 0.3 mi (0.4 km) from York Guildhall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Yorkshire Museum Gardens - 0.4 km / 0.3 mi
York Central Library - 0.4 km / 0.3 mi
Micklegate Bar - 0.4 km / 0.3 mi
All Saints Church - 0.5 km / 0.3 mi
Hospitium - 0.5 km / 0.3 mi
Yorkshire Museum - 0.5 km / 0.3 mi
York Mansion House - 0.5 km / 0.3 mi
St. Helen's Square - 0.5 km / 0.3 mi
Gatehall - 0.5 km / 0.3 mi
Multangular Tower - 0.5 km / 0.3 mi
York Guildhall - 0.5 km / 0.3 mi
Bar Convent Museum - 0.5 km / 0.3 mi
York Theatre Royal - 0.5 km / 0.3 mi
Stonegate - 0.5 km / 0.3 mi
St. Columba's York, United Reformed Church - 0.6 km / 0.3 mi

The preferred airport for The Grand, York is Leeds (LBA-Leeds Bradford) - 48.9 km / 30.4 mi

Facilities


Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.

Dining


Grab a bite at The Rise, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Rooms


Stay in one of 207 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in The Grand, York

Bar, Cafe and Lounge The Grand, York
Bar, Cafe and Lounge
Swimming Pool The Grand, York
Swimming Pool
Entertainment Facility The Grand, York
Entertainment Facility
Fitness Center The Grand, York
Fitness Center
Functional Hall The Grand, York
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Fitness center
  • Spa
  • Sauna
  • Steam room

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Rooftop terrace
  • Banquet
  • Terrace

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Storage
  • Valet parking

Business Facilities

  • Meeting rooms
  • Conference rooms

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Grand, York

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately GBP 30 for adults and GBP 20 for children
  • Valet parking fee: GBP 49.50 per night
  • Nearby parking fee: GBP 40 per night (328 ft away)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 40.0 per night
  • Pool fee: GBP 45 per person per night
  • Spa fee: GBP 45 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Green Tourism Program, Parking height restrictions apply, Cashless transactions are available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Grand, York
207
Number of floors in The Grand, York
5
Another facilities in The Grand, York
Laundry service, Multilingual staff, Wedding service, Express check-out, Porter

Frequently asked questions about The Grand, York

What are available facilities at The Grand, York?
There are top facilites at The Grand, York such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Grand, York?
The standard check-in time at The Grand, York is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Grand, York provide breakfast?
Yes, The Grand, York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Grand, York?
The Grand, York has a 5.0-star rating.
How many floors does The Grand, York have?
The Grand, York has 5.
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The Grand, York reviews and ratings

Overall Ratings & Reviews The Grand, York

Traveloka (2)
Other sources (1,086)
9.4
Exceptional
From 1,086 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Grand, York

Number of reviews per page
20
40
Top reviews
Abi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing stay, friendly staff. Plenty of facilities. Had to request voucher that came with VIP access booking but this was no issue
CLIFFORD
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

From the moment we arrived we were made very welcome. I have stayed in many hotels but the Grand was the best overall by far. The staff are 1st class. Nothing too much trouble and the hotel and bedrooms were spotless. There is nothing that I would change.
david
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly staff and lovely room
Annette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, lovely room!
Nuri
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I stayed overnight at The Grand York recently and had a lovely experience. I had a late check-in and Nigel (the porter) arranged a table at a lovely restaurant nearby for me. The room was extremely nice (there was one minor issue which I raised with staff the next day, but wasn’t anything major that it detracted from my stay). I found the hotel easy to get to and all the staff I came across were friendly, polite and professional. I also loved the granola at breakfast - it was extremely delicious (as were the full english breakfast, fruits and yoghurts I had) I only had an overnight stay due to business, but plan on visiting York for leisure longer (this was my first time) and The Grand York will absolutely be my first choice of accommodation !
Read More
Janet
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Welcoming staff at the door and on reception . Very comfortable room . Excellent bed and pillows .
Terri-Leigh
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

All staff were really helpful. The place itself looks amazing very well kept.
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Wonderful night away. The Grand is in a great location, close to the train station. The staff are so helful and friendly . Comfortable bedroom that had everything we needed.. dressing gown, slippers, luxury toiletries . We would highly recommend staying here.
Jesse
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was nice but lobby and restaurant quite disappointing. Noisy, outdated and mediocre service.
Grigor
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

On-site bar and restaurant very good. Very welcoming and helpful staff. Convenient location : easy walks to tourist sites, train station, shopping, dining, and drinking establishments.
Simon
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel in a good location, always a pleasure to stay here. But this time we were disappointed to find the free pool now costs £45 each to use!! In addition the hotel also used to discount the nearest car park but not any more, and so that cost us £31 for 25 hours. Last thing, there was no milk with the greet selection of teas and coffees in the room, so we skipped that and went to Starbucks next door after checking out.
Read More
Louise
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was spot on
Joseph
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I was expecting a stay in a historic building, but as it turns out the hotel has a bolt on new wing and this was a surprise as our rooms were in the new building. Room was nice, but booking felt like a bait and switch. Buyer beware- probably best to book by phone so you know what you’re getting in advance.
Lois
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room service was too slow (apparently the request went to the wrong department!). And hotels.com don’t tell you there’s a charge to use the pool/spa of £45 per person!
Stephanie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All good - the staff were friendly and helpful
Danielle
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A truly wonderful stay over the festive period. The new spa is lovely and room 452 was SO quiet and spacious, highly recommended. The only downside which I pointed out two years ago is that the shower lets the room down as it’s not powerful enough and looks dated too. A short taxi ride or lovely walk into the centre with everything you could wish for. Please note valet parking is £39.50 and the Soa £45 per person in addition to the room. Concierge and FOH staff are very attentive. Breakfast is wonderful, so many choices including à la carte at no extra cost.
Read More
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Always fantastic !! The original concierge man wow always remembers us what a credit to your company ! Looking forward to our next visit .
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Spacious room in a quiet area, great atmosphere in the bar. We’ll be back
Richard
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Grand, York

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Grand, York

Traveloka (2)
Other sources (1,086)
9.4
Exceptional
From 1,086 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Grand, York

Number of reviews per page
20
40
Top reviews
Abi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing stay, friendly staff. Plenty of facilities. Had to request voucher that came with VIP access booking but this was no issue
CLIFFORD
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

From the moment we arrived we were made very welcome. I have stayed in many hotels but the Grand was the best overall by far. The staff are 1st class. Nothing too much trouble and the hotel and bedrooms were spotless. There is nothing that I would change.
david
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly staff and lovely room
Annette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, lovely room!
Nuri
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I stayed overnight at The Grand York recently and had a lovely experience. I had a late check-in and Nigel (the porter) arranged a table at a lovely restaurant nearby for me. The room was extremely nice (there was one minor issue which I raised with staff the next day, but wasn’t anything major that it detracted from my stay). I found the hotel easy to get to and all the staff I came across were friendly, polite and professional. I also loved the granola at breakfast - it was extremely delicious (as were the full english breakfast, fruits and yoghurts I had) I only had an overnight stay due to business, but plan on visiting York for leisure longer (this was my first time) and The Grand York will absolutely be my first choice of accommodation !
Read More
Janet
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Welcoming staff at the door and on reception . Very comfortable room . Excellent bed and pillows .
Terri-Leigh
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

All staff were really helpful. The place itself looks amazing very well kept.
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Wonderful night away. The Grand is in a great location, close to the train station. The staff are so helful and friendly . Comfortable bedroom that had everything we needed.. dressing gown, slippers, luxury toiletries . We would highly recommend staying here.
Jesse
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was nice but lobby and restaurant quite disappointing. Noisy, outdated and mediocre service.
Grigor
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

On-site bar and restaurant very good. Very welcoming and helpful staff. Convenient location : easy walks to tourist sites, train station, shopping, dining, and drinking establishments.
Simon
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel in a good location, always a pleasure to stay here. But this time we were disappointed to find the free pool now costs £45 each to use!! In addition the hotel also used to discount the nearest car park but not any more, and so that cost us £31 for 25 hours. Last thing, there was no milk with the greet selection of teas and coffees in the room, so we skipped that and went to Starbucks next door after checking out.
Read More
Louise
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was spot on
Joseph
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I was expecting a stay in a historic building, but as it turns out the hotel has a bolt on new wing and this was a surprise as our rooms were in the new building. Room was nice, but booking felt like a bait and switch. Buyer beware- probably best to book by phone so you know what you’re getting in advance.
Lois
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room service was too slow (apparently the request went to the wrong department!). And hotels.com don’t tell you there’s a charge to use the pool/spa of £45 per person!
Stephanie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All good - the staff were friendly and helpful
Danielle
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A truly wonderful stay over the festive period. The new spa is lovely and room 452 was SO quiet and spacious, highly recommended. The only downside which I pointed out two years ago is that the shower lets the room down as it’s not powerful enough and looks dated too. A short taxi ride or lovely walk into the centre with everything you could wish for. Please note valet parking is £39.50 and the Soa £45 per person in addition to the room. Concierge and FOH staff are very attentive. Breakfast is wonderful, so many choices including à la carte at no extra cost.
Read More
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Always fantastic !! The original concierge man wow always remembers us what a credit to your company ! Looking forward to our next visit .
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Spacious room in a quiet area, great atmosphere in the bar. We’ll be back
Richard
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

.
Number of reviews per page
20
40