The Grand, York

Hotels
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9.5
/10
Exceptional
1,204 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
Excellent stay at this hotel (2 nights in July). We were especially grateful for the aircon which is far from standard in UK hotels. Everything was of standard you would expect from a property like this. Staff were impressive and the room spacious, tasteful and clean. Will be back on our next visit to the city.

Ada

10.0
/ 10
Best hotel breakfast in England. Stayed here before and will stay here again.

Alice

10.0
/ 10
Beautiful hotel with friendly staff, gorgeous rooms and wonderful restaurants. A lovely atmosphere and a real treat for our anniversary
In the Area
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Station Rise, York, England, YO1 6GD

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Grand, York is a good choice when you are visiting York. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Grand, York

Station Rise, York, England, YO1 6GD
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Lobby The Grand, York
Lobby 2 The Grand, York

Discover More About The Grand, York

Location
Staying at The Grand, York is a good choice when you are visiting York.

About The Grand, York

From business event to corporate gathering, The Grand, York provides complete services and facilities that you and your colleagues need.

The Grand, York is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Grand, York is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Grand, York.

All facilities in The Grand, York

Swimming Pool The Grand, York
Swimming Pool
Entertainment Facility The Grand, York
Entertainment Facility
Fitness Center The Grand, York
Fitness Center
Functional Hall The Grand, York
Functional Hall
Common Space The Grand, York
Common Space

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Grand, York

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the heated pool
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Grand, York
207
Number of floors in The Grand, York
5
Another facilities in The Grand, York
Romantic proposal packages, Indoor pool, Spa, Sauna, Steam room

Frequently asked question in The Grand, York

What are available facilities at The Grand, York?
There are top facilites at The Grand, York such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Grand, York?
The standard check-in time at The Grand, York is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Grand, York provide breakfast?
Yes, The Grand, York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Grand, York have?
The Grand, York is a 5.0-star hotel.
How many floors does The Grand, York have?
The Grand, York has 5 floors.
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More Reviews from Other Guests in The Grand, York

Overall Ratings & Reviews The Grand, York

Traveloka (2)
Other sources (1,202)
9.6
Exceptional
From 1,202 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

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Traveler Reviews The Grand, York

Number of reviews per page
20
40
Top reviews
Mark
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent stay at this hotel (2 nights in July). We were especially grateful for the aircon which is far from standard in UK hotels. Everything was of standard you would expect from a property like this. Staff were impressive and the room spacious, tasteful and clean. Will be back on our next visit to the city.
Margaret
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Classic rooms excellent enjoyed our stay tondoor porter. Dry helpful
Thomas
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We booked through a 3rd party site. Although we have high status on that sites it meant nothing there as We were put into a room that was literally the farthest away you could be from reception and bar. The room (47) was noisy, with road noise, and loud banging and thudding from above. Room service has ice cream priced per scoop- I ordered one scoop of ice cream, and received 3. Our bill reflected a higher than expected charge. The bed is incredibly firm. Firm mattress with ZERO cushion or pillow top. Very uncomfortable. And the outlet closest to the bed don’t work, which I don’t realize until my phone was dead the morning before we were departing. Wet frustrated. I want to say the bellmen and doormen were very personable and helpful. The front desk receptionists were dismissive and not helpful. Highly disappointed in the room, although love York and the hotels location.
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Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel in the centre of a fab little city
Ada
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Best hotel breakfast in England. Stayed here before and will stay here again.
Alice
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful hotel with friendly staff, gorgeous rooms and wonderful restaurants. A lovely atmosphere and a real treat for our anniversary
Martin
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very helpful staff. Great location easy to walk around the city from this location.
Louise
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Perfect location and perfect hotel
Kerrie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Another great stay at the Grand. From start to finish our time at the hotel was amazing. The turn down service is highly recommended. The staff go the extra mile to make you feel welcome. Ian is just wonderful, so friendly and helpful. I cannot wait to return in a few months.
Jack
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice hotel in a historic building. Clean, quiet with a great location near the train station. The only negative was the overpriced food.
Mark
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The best Hotel staff in the North of England. First class in all cases, very high standard rooms , great breakfast and fabulous location.
Charles
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel. Rooms are spacious and modern and clean and comfortable. Breakfast can be improved a little, but overall 9.8/10
Tim
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful city and hotel was as always amazing friendly staff
lilia
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

If you need a clean bed and spacious room close to the downtown area and the train station, this is a good option. Clean room and location this is it for this hotel. We have barely crossed the entry door and they were already hard selling an upgrade and other amenities. I asked why upgrade since we already had a suite but she could t explain the difference just trying to sell the 200 upgrade which we didn’t take, we didn’t beer it our room was huge and the restroom too. very rude hostess in the restaurant. Dismissive looked down on me. The gym is small but has the basic equipment. The bad thing is like a dungeon it feels like you run out of air not windows. The conditions of the hotel is good but not a 5 star definitely we would not stay there again. We were coming from a London 5 star hotel were we were made to feel special and we arrive to this hotel to feel like they were doing us a favor to let us stay there. Door man, Emily and Emma the bar girl some of the reception people kudos. York is definitely a place to visit since it’s very cute town with lots of history.
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Val
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a lovely recent stay at the Grand Hotel. Everything about it was lovely from the welcome, the room, the service and the breakfast.
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Booked for a birthday present. Was nice but we were in the Roman house bit which is a new extension so if you are wanting to stay in the original grand hotel you should probably request as I was surprised to be in a new extension. Also opposite the extension there were significant building works going on and the road could be quite noisy with bikes and car exhausts even on the top floor. Staff were lovely albeit housekeeping were a little slow at getting round to our room and the phone did not work so had to go to reception if we wanted room service or to speak to a member of staff.
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Katie
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just a perfect weekend stay!
Thomas
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Exceptional!
Martin
icon-with Children
with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was a very difficult stay. The front desk staff over-charged me 3 times per day, for upgrading a room from standard to family. The initial room rate difference was expected, but then they charged a second and third time, for the same issue. It was as if, the crew had never run a hotel!
Mark
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect hotel for a long weekend. Great location and wonderful staff.
Number of reviews per page
20
40

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Exterior 4 The Grand, York

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