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The Grand, York
Hotels
9.4
/10
Exceptional
1,018 reviews
What Guests Say About Their Stay
Kelly
10.0
/ 10
Best hotel I have stayed in, in the last two years. An exceptional quality and perfect for a romantic getaway. Love this hotel and highly recommend.
Jill
10.0
/ 10
Had a really enjoyable three day stay with friends. Lovely five star luxury hotel. Food and service all excellent.
Pauline
10.0
/ 10
Great to get such good service . We enjoyed the bar and restaurant very much.
In the Area
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Station Rise, City of York, England, YO1 6GD
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Grand, York
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What's around The Grand, York
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Station Rise, City of York, England, YO1 6GD
Discover More About The Grand, York
Location
Staying at The Grand, York is a good choice when you are visiting York.
About The Grand, York
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Grand, York exclusively for you.
The Grand, York is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Grand, York.
All facilities in The Grand, York
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Rooftop terrace
- Banquet
- Terrace
Business Facilities
- Conference room
- Meeting rooms
- Conference rooms
Food and Drinks
- Bar
- Breakfast
Things to Do
- Spa
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Grand, York
Important Note
- Fee for full breakfast: approximately GBP 30 for adults and GBP 20 for children
- Nearby parking fee: GBP 28 per night (328 ft away)
- Crib (infant bed) fee: GBP 15.0 per night
- Rollaway bed fee: GBP 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from May 1 2025 to January 1 2026 (dates subject to change):
- Fitness facilities
- Sauna
- Spa
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Grand, York | 207 |
Number of floors in The Grand, York | 5 |
Another facilities in The Grand, York | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in The Grand, York
What are available facilities at The Grand, York?
There are top facilites at The Grand, York such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Grand, York?
The standard check-in time at The Grand, York is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Grand, York provide breakfast?
Yes, The Grand, York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Grand, York
Traveloka (2)
Other sources (1,016)
9.4
Exceptional
From 1,016 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.6
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Traveler Reviews The Grand, York
Number of reviews per page
20
40
Top reviews
Kelly
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Best hotel I have stayed in, in the last two years. An exceptional quality and perfect for a romantic getaway. Love this hotel and highly recommend.
stephen
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Really nicely decorated. Spacious rooms. Great bar with reasonable prices
Richard
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent service and charming rooms
Jill
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Had a really enjoyable three day stay with friends. Lovely five star luxury hotel. Food and service all excellent.
Tessa
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Fabulous and wonderful. Great hotel, great staff, great location.
Pauline
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great to get such good service . We enjoyed the bar and restaurant very much.
karen
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very nice and clean hotel. Great breakfast. Very comfortable bed and roomy space. Close to everything! Easy walk from train station. Friendly staff.
Stanley
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everyone was so helpful and friendly. Restaurant was excellent. We had breakfast and dinner in the main dining room (did not try the other restaurant with the tasting menu). Stayed with wife and son in connecting rooms. Rooms were well appointed and comfortable.
Karen
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
An excellent find. Very friendly and efficient staff. We were greeted by smiling doormen and welcoming reception staff. Nothing was too much trouble for any of the staff. Our room was large located on the front of the building and benefited from sun and a beautiful sunset. Discounted Self parking was 2minutes away. (Valet parking is available). Breakfast £25.) was excellent quality with lots of selections available. We will definitely be returning.
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Andrew F.
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Incredibly comfortable, outstanding service and all-around delightful stay! Would definitely recommend!
Kirsty
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This was an impromptu stay and the staff went above and beyond to help us find a room and settle into our visit quickly. Everyone is lovely and a special shoutout to Amelia and Beth! Such a beautiful hotel and very relaxing. All the little details are taken care of. Will definitely stay again!
Rosalind
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The friendliness of all the staff
Michelle
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
5 star hotel and lived up to expectation. From the exceptional staff and service provided to the wonderfully decorated rooms. Would never look at another hotel when we are back in York. A thoroughly fabulous experience
Paul
Business and Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The Hotel was a very good standard as expected being listed as a 5 Star, however the breakfast experience was awful with a general lack of food on display as the trays had not been replenished enough, no cereal dishes left for use on the continental breakfast tables so guests just waiting around...It appeared as a commercial first come first served free for all, not great and nowhere near worth £ 25 per head. The Hotel did act in good faith by asking and listening to these concerns and recognised this issue with a refund. However overall an underwhelming experience which cost over £600 across a 2 night stay, nowhere near a 5 Star experience which did spoil our special vacation to York.
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peter
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This is one of the nicest hotels we have ever stayed in. Had a room in a new part of the hotel (260) .. very clean and spacious with a large and comfortable bed.
Straightforward aircon/heat management, which warmed the room up well as needed.
Excellent breakfast.
Could not fault any member of staff ... service was excellent.
Robert
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Absolutely Superb, ‘Five Star’ experience! Highly recommend the Grand while staying in York!
Verified traveler
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
A beautifully converted and impressive historic building with very comfortable rooms, and excellent and friendly service. We were well taken care of, and the reception staff in particular were efficient, friendly and very helpful.
Michael
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Always come back to the Grand. Never disappoints !!
Verified traveler
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Excellent couple of nights at hotel. Throughout personal service provided by staff. Could not fault the hotel
Danielle
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Our stay at The Grand was lovely, we hadn’t been to York for a few years but the standard of the hotel hasn’t changed. For us it is the only place to stay in York with an excellent location for the city and station of arriving by train. The staff are so welcoming and special mention to Wayne at the entrance he is a credit to the hotel, so welcoming to everyone! Our room was gorgeous and very clean and very quiet at night. Overall a lovely stay and we will stay agin next time we are in York!
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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