约克大酒店

Luxury room Clean tidy Wonderful restaurant “RISE”

It’s a good hotel with very good spa service! Enjoyed and will be back again.

服务非常周到离儿子学校又近至少着四年来我一定会经常光顾那里。

Service is amazing

Wayne upon arrival is always excellent.

Beautiful room, excellent service. Great breakfast

We had a wonderful stay at The Grand, York. The rooms are big, beautifully maintained, and incredibly comfortable. The bed was excellent, and the shower was powerful and relaxing — exactly what you want after a long day. The food was very good, with great quality and variety, and the service throughout the hotel was outstanding. Every member of staff was happy, helpful, and genuinely welcoming, which made the stay feel extra special. The spa was absolutely amazing — a real highlight and perfect for unwinding. Overall, a fantastic hotel that combines comfort, great service, and luxury in a brilliant location. Highly recommended.

Amazing stay, friendly staff. Plenty of facilities. Had to request voucher that came with VIP access booking but this was no issue

All great

From the moment we arrived we were made very welcome. I have stayed in many hotels but the Grand was the best overall by far. The staff are 1st class. Nothing too much trouble and the hotel and bedrooms were spotless. There is nothing that I would change.

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Friendly staff and lovely room

Great staff, lovely room!

I stayed overnight at The Grand York recently and had a lovely experience. I had a late check-in and Nigel (the porter) arranged a table at a lovely restaurant nearby for me. The room was extremely nice (there was one minor issue which I raised with staff the next day, but wasn’t anything major that it detracted from my stay). I found the hotel easy to get to and all the staff I came across were friendly, polite and professional. I also loved the granola at breakfast - it was extremely delicious (as were the full english breakfast, fruits and yoghurts I had) I only had an overnight stay due to business, but plan on visiting York for leisure longer (this was my first time) and The Grand York will absolutely be my first choice of accommodation !

Welcoming staff at the door and on reception . Very comfortable room . Excellent bed and pillows .

All staff were really helpful. The place itself looks amazing very well kept.

Wonderful night away. The Grand is in a great location, close to the train station. The staff are so helful and friendly . Comfortable bedroom that had everything we needed.. dressing gown, slippers, luxury toiletries . We would highly recommend staying here.

Room was nice but lobby and restaurant quite disappointing. Noisy, outdated and mediocre service.

On-site bar and restaurant very good. Very welcoming and helpful staff. Convenient location : easy walks to tourist sites, train station, shopping, dining, and drinking establishments.

Great hotel in a good location, always a pleasure to stay here. But this time we were disappointed to find the free pool now costs £45 each to use!! In addition the hotel also used to discount the nearest car park but not any more, and so that cost us £31 for 25 hours. Last thing, there was no milk with the greet selection of teas and coffees in the room, so we skipped that and went to Starbucks next door after checking out.