约克大酒店

Excellent service and charming rooms

Had a really enjoyable three day stay with friends. Lovely five star luxury hotel. Food and service all excellent.

Fabulous and wonderful. Great hotel, great staff, great location.

Great to get such good service . We enjoyed the bar and restaurant very much.

Very nice and clean hotel. Great breakfast. Very comfortable bed and roomy space. Close to everything! Easy walk from train station. Friendly staff.

Everyone was so helpful and friendly. Restaurant was excellent. We had breakfast and dinner in the main dining room (did not try the other restaurant with the tasting menu). Stayed with wife and son in connecting rooms. Rooms were well appointed and comfortable.

An excellent find. Very friendly and efficient staff. We were greeted by smiling doormen and welcoming reception staff. Nothing was too much trouble for any of the staff. Our room was large located on the front of the building and benefited from sun and a beautiful sunset. Discounted Self parking was 2minutes away. (Valet parking is available). Breakfast £25.) was excellent quality with lots of selections available. We will definitely be returning.

Incredibly comfortable, outstanding service and all-around delightful stay! Would definitely recommend!

This was an impromptu stay and the staff went above and beyond to help us find a room and settle into our visit quickly. Everyone is lovely and a special shoutout to Amelia and Beth! Such a beautiful hotel and very relaxing. All the little details are taken care of. Will definitely stay again!

The friendliness of all the staff

5 star hotel and lived up to expectation. From the exceptional staff and service provided to the wonderfully decorated rooms. Would never look at another hotel when we are back in York. A thoroughly fabulous experience

The Hotel was a very good standard as expected being listed as a 5 Star, however the breakfast experience was awful with a general lack of food on display as the trays had not been replenished enough, no cereal dishes left for use on the continental breakfast tables so guests just waiting around...It appeared as a commercial first come first served free for all, not great and nowhere near worth £ 25 per head. The Hotel did act in good faith by asking and listening to these concerns and recognised this issue with a refund. However overall an underwhelming experience which cost over £600 across a 2 night stay, nowhere near a 5 Star experience which did spoil our special vacation to York.

This is one of the nicest hotels we have ever stayed in. Had a room in a new part of the hotel (260) .. very clean and spacious with a large and comfortable bed. Straightforward aircon/heat management, which warmed the room up well as needed. Excellent breakfast. Could not fault any member of staff ... service was excellent.

Absolutely Superb, ‘Five Star’ experience! Highly recommend the Grand while staying in York!

A beautifully converted and impressive historic building with very comfortable rooms, and excellent and friendly service. We were well taken care of, and the reception staff in particular were efficient, friendly and very helpful.

Always come back to the Grand. Never disappoints !!

Excellent couple of nights at hotel. Throughout personal service provided by staff. Could not fault the hotel

Our stay at The Grand was lovely, we hadn’t been to York for a few years but the standard of the hotel hasn’t changed. For us it is the only place to stay in York with an excellent location for the city and station of arriving by train. The staff are so welcoming and special mention to Wayne at the entrance he is a credit to the hotel, so welcoming to everyone! Our room was gorgeous and very clean and very quiet at night. Overall a lovely stay and we will stay agin next time we are in York!

Wonderful position , efficient , friendly staff . Epic breakfast

Excellent hotel , excellent location staff were so attentive