The Grand, York

Hotels
9.3
/10
Exceptional
1,088 reviews

What Guests Say About Their Stay

Jon

10.0
/ 10
We stayed in the traditional classic room, part of the original building. Hotel is beautiful - staff are extremely well trained and helpful. Food in the Rise restaurant is first class. Room was well appointed and spotless, yet furniture a little creaky and well used - but understandable. Certai ly would.welcome a little facelift like the executive rooms on the newer uplifted part the building. Minor niggle- the slider divider doors for bathroom and toilet felt cumbersome and not really in keeping with the overall lovely room experience. Make no mistake, for York, this is the best hotel by far. Deserves a 5 star rating for what was a 5 star experience. Spa and pool facility is a winner. Unbeatable location is another ! A stones throw from the Shambles, museum, Clifford Tower, etc etc and 3 minutes from the train station. Definitely recommend the Grand Hotel - but is it worth the hefty price tag for a few nights? Yes. It was a great place.

Ikrah

10.0
/ 10
Clean room. Very comfortable stay. Friendly attentive staff. Would definitely stay again!

Alan

10.0
/ 10
Only one night but excellent hotel. Spotless, excellent staff, great relaxed vibe!
In the Area
See Map
Station Rise, City of York, England, YO1 6GD

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at The Grand, York is a good choice when you are visiting York. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Grand, York

Station Rise, City of York, England, YO1 6GD
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Discover More About The Grand, York

Location


Staying at The Grand, York is a good choice when you are visiting York.

About The Grand, York

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Grand, York exclusively for you.

The Grand, York is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Grand, York.

All facilities in The Grand, York

Others The Grand, York
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

General

  • Rooftop terrace
  • Banquet
  • Terrace

Business Facilities

  • Conference room
  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Grand, York

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately GBP 30 for adults and GBP 20 for children
  • Nearby parking fee: GBP 28 per night (328 ft away)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 40.0 per night
  • Pool fee: GBP 45 per night
  • Spa fee: GBP 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Grand, York
207
Number of floors in The Grand, York
5
Another facilities in The Grand, York
Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in The Grand, York

What are available facilities at The Grand, York?
There are top facilites at The Grand, York such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Grand, York?
The standard check-in time at The Grand, York is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Grand, York provide breakfast?
Yes, The Grand, York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Grand, York?
The Grand, York is a 5.0-star hotel.
How many floors does The Grand, York have?
The Grand, York has 5 floors.
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More Reviews from Other Guests in The Grand, York

Overall Ratings & Reviews The Grand, York

Traveloka (2)
Other sources (1,086)
9.4
Exceptional
From 1,086 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Grand, York

Number of reviews per page
20
40
Top reviews
Richard
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel and room as always
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed in the traditional classic room, part of the original building. Hotel is beautiful - staff are extremely well trained and helpful. Food in the Rise restaurant is first class. Room was well appointed and spotless, yet furniture a little creaky and well used - but understandable. Certai ly would.welcome a little facelift like the executive rooms on the newer uplifted part the building. Minor niggle- the slider divider doors for bathroom and toilet felt cumbersome and not really in keeping with the overall lovely room experience. Make no mistake, for York, this is the best hotel by far. Deserves a 5 star rating for what was a 5 star experience. Spa and pool facility is a winner. Unbeatable location is another ! A stones throw from the Shambles, museum, Clifford Tower, etc etc and 3 minutes from the train station. Definitely recommend the Grand Hotel - but is it worth the hefty price tag for a few nights? Yes. It was a great place.
Read More
Amanda
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Couldn’t have been better.
Ikrah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room. Very comfortable stay. Friendly attentive staff. Would definitely stay again!
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Only one night but excellent hotel. Spotless, excellent staff, great relaxed vibe!
Martin
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Simply one of the best UK hotels I have ever stayed in. In every area faultless, very professional friendly in-house teams. THANK YOU!!!
Byron
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely room and breakfast was exceptional
John Neil
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Spotless comfortable room, great breakfast, friendly and helpful staff
Adrian
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was excellent and very clean, staff were very friendly and helpful. Will definitely recommend The Grand to friends and family, and will definitely be staying with you again
Sarah
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast , safe central position near station . Loved having a Christmas tree in the room . Thank you
Steve
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our stay with you was spectacular. All the staff we talked to or came into contact with were exceptional, well done it felt great. There was a lady who managed the bar (I missed her name but she's a 6'2" runner from Oldham) and she was absolutely awesome. Hotel restaurant and bar were fantastic, one of the best meals I've ever had the wellington Surf and Turf. The bar was relaxing and had a wonderful female jazz singer on the night we were in there, also seemingly meticulously picked for the room and atmosphere. Perfect location for the York Xmas markets which were also fantastic on a fairly rainy day.
Read More
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Gorgeous hotel and the door staff are amazing.
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel, convenient location.
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic welcome at check in with mulled wine and mince pies wonderful festive touch! Hotel is beautifully decorated for Christmas and the room was perfect thank you!
William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel where everything worked and the staff were great.
Lee
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent !!
Michellle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent service. Doorman so friendly and helpful. Reception staff approachable and friendly. Room spacious and clean, super comfortable bed. Plenty of options for breakfast with great service.
A
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is up to its usual standard ,first class .
Brent
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff, slight room issue which was addressed quickly.
Paul
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent room, very friendly and helpful staff.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Grand, York

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Grand, York

Traveloka (2)
Other sources (1,086)
9.4
Exceptional
From 1,086 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Grand, York

Number of reviews per page
20
40
Top reviews
Richard
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel and room as always
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed in the traditional classic room, part of the original building. Hotel is beautiful - staff are extremely well trained and helpful. Food in the Rise restaurant is first class. Room was well appointed and spotless, yet furniture a little creaky and well used - but understandable. Certai ly would.welcome a little facelift like the executive rooms on the newer uplifted part the building. Minor niggle- the slider divider doors for bathroom and toilet felt cumbersome and not really in keeping with the overall lovely room experience. Make no mistake, for York, this is the best hotel by far. Deserves a 5 star rating for what was a 5 star experience. Spa and pool facility is a winner. Unbeatable location is another ! A stones throw from the Shambles, museum, Clifford Tower, etc etc and 3 minutes from the train station. Definitely recommend the Grand Hotel - but is it worth the hefty price tag for a few nights? Yes. It was a great place.
Read More
Amanda
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Couldn’t have been better.
Ikrah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room. Very comfortable stay. Friendly attentive staff. Would definitely stay again!
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Only one night but excellent hotel. Spotless, excellent staff, great relaxed vibe!
Martin
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Simply one of the best UK hotels I have ever stayed in. In every area faultless, very professional friendly in-house teams. THANK YOU!!!
Byron
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely room and breakfast was exceptional
John Neil
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Spotless comfortable room, great breakfast, friendly and helpful staff
Adrian
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was excellent and very clean, staff were very friendly and helpful. Will definitely recommend The Grand to friends and family, and will definitely be staying with you again
Sarah
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast , safe central position near station . Loved having a Christmas tree in the room . Thank you
Steve
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our stay with you was spectacular. All the staff we talked to or came into contact with were exceptional, well done it felt great. There was a lady who managed the bar (I missed her name but she's a 6'2" runner from Oldham) and she was absolutely awesome. Hotel restaurant and bar were fantastic, one of the best meals I've ever had the wellington Surf and Turf. The bar was relaxing and had a wonderful female jazz singer on the night we were in there, also seemingly meticulously picked for the room and atmosphere. Perfect location for the York Xmas markets which were also fantastic on a fairly rainy day.
Read More
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Gorgeous hotel and the door staff are amazing.
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel, convenient location.
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic welcome at check in with mulled wine and mince pies wonderful festive touch! Hotel is beautifully decorated for Christmas and the room was perfect thank you!
William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel where everything worked and the staff were great.
Lee
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent !!
Michellle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent service. Doorman so friendly and helpful. Reception staff approachable and friendly. Room spacious and clean, super comfortable bed. Plenty of options for breakfast with great service.
A
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is up to its usual standard ,first class .
Brent
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff, slight room issue which was addressed quickly.
Paul
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent room, very friendly and helpful staff.
Number of reviews per page
20
40