Does The Lensbury Resort have parking?

Yes, The Lensbury Resort does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about The Lensbury Resort?

Traveloka users who have stayed at The Lensbury Resort have praised its Cleanliness, Service and Facilites, Room Comfort.

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The Lensbury Resort

Name: The Lensbury Resort
Address: Broom Road, Richmond upon Thames, London, England, TW11 9NU, Broom Road, TW11 9NU, England
Rating: 8.2

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8.2

/10

Very Good

1,003 reviews

What Guests Say About Their Stay

Michael

10.0

/ 10

The room was huge ,we had two double beds with a sofa between us ,the bathroom had a large shower cubicle and a bath with a shower, plenty of tea and coffee,bottled water in the fridge a kettle and a coffee machine,that's just the room all the other things outside in the grounds are amazing ,the place was going through a refit we saw into a room they even pulled up the floorboards.

Andrzej

10.0

/ 10

Very pleasant ground to play tennis and use of swimming pool and gym free of charge for guests

Andrzej

10.0

/ 10

Plenty of parking space excellent pool and gym and spa facilities Tennis courts for guests to play Fantastic reception staff, good breakfast

In the Area

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Broom Road, Richmond upon Thames, London, England, TW11 9NU

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at The Lensbury Resort is a good choice when you are visiting Richmond upon Thames. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Lensbury Resort

Broom Road, Richmond upon Thames, London, England, TW11 9NU

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Discover More About The Lensbury Resort

General
Near Bushy Park

Location
Located in Teddington, The Lensbury Resort is a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium. This spa hotel is 2.9 mi (4.7 km) from Hampton Court Palace and 4.9 mi (7.9 km) from Royal Botanic Gardens, Kew.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

River Thames - 0.5 km / 0.3 mi
Bushy Park - 1.8 km / 1.1 mi
Richmond Park - 2.4 km / 1.5 mi
Hampton Court Palace - 4 km / 2.5 mi
Twickenham Stadium - 4.3 km / 2.7 mi
Syon Park - 7.2 km / 4.5 mi
Royal Botanic Gardens, Kew - 7.9 km / 4.9 mi
Wimbledon Tennis Club - 11.2 km / 7 mi
Chessington World of Adventures - 11.5 km / 7.2 mi
Airport Bowl - 11.8 km / 7.3 mi
Eventim Apollo - 13.3 km / 8.3 mi
King's Road - 13.5 km / 8.4 mi
Olympia Events - 14.2 km / 8.8 mi
Kensington High Street - 14.5 km / 9 mi
Cromwell Road - 14.6 km / 9.1 mi

The nearest airports are:
Heathrow Airport (LHR) - 36.2 km / 22.5 mi
London City Airport (LCY) - 103.1 km / 64.1 mi
Gatwick Airport (LGW) - 54.3 km / 33.7 mi
Farnborough (FAB) - 43.4 km / 27 mi

The preferred airport for The Lensbury Resort is Heathrow Airport (LHR).

Renovations
The following facilities or services will be unavailable from March 3 2026 to August 31 2026 (dates subject to change):

Bar/Lounge(s)

The property will be renovating from March 3 2026 to August 31 2026 (completion date subject to change). The following areas are affected:

Bar/lounge
Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.

Business Facilities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 155 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in The Lensbury Resort

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Transportation

Secure parking

Things to Do

Romantic proposal packages
TV lounge
Picnic area
Garden
Spa
Barbecue
Sauna
Steam room

Food and Drinks

Breakfast
Snack bar

Connectivity

Free WiFi

General

Banquet
Ballroom
Fireplace in lobby
Parking
Terrace

Accessibilty

Accessibility equipment
Accessible parking

Public Facilities

Smoke-free area
Coffee shop
Elevator

Business Facilities

Meeting rooms
Business facilities
Conference center
Conference rooms

Hotel Services

Wedding service
Luggage storage
Multilingual staff
24-hour Receptionist

Sports and Recreations

Canoeing
Game room
Fitness center
Motor boat ride
Tennis court

Accommodation Policy & General Information in The Lensbury Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Lensbury Resort	155
Another facilities in The Lensbury Resort	Secure parking, Romantic proposal packages, TV lounge, Picnic area, Garden

Frequently asked questions about The Lensbury Resort

What are available facilities at The Lensbury Resort?

There are top facilites at The Lensbury Resort such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Lensbury Resort?

The standard check-in time at The Lensbury Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does The Lensbury Resort provide breakfast?

Yes, The Lensbury Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Lensbury Resort?

The Lensbury Resort has a 4.0-star rating.

How many rooms are available at The Lensbury Resort?

The Lensbury Resort has 155.

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The Lensbury Resort reviews and ratings

Overall Ratings & Reviews The Lensbury Resort

Other sources (1,003)

8.2

Very Good

From 1,003 reviews

Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.6

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Traveller Reviews The Lensbury Resort

Number of reviews per page

Top reviews

Robert

with Partner

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great property for those visiting Wimbledon. Only criticism is that the newly renovated room I had had a huge bathroom but the smallest bath and a shower you had to crouch under. I am 5ft 9 so anyone over 6 ft will have real issue. Need a large walk in shower

Fiona

Family

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

5 star facilities, 2 star rooms. Everything is very aged. Our room was tiny with old mediocre furniture. Definitely not 4 star.

Michael

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Jonathan

Friends and Family Family

4.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Stayed with young child. Room wasn’t available but front hostess was more than helpful with checking bags into secure area so we could get to rugby. Room was eco room spacious large shower and Tv bed was comfy and air conditioning was flawless durning the heat wave. Issues in the restaurant where after ordering food and drinks we were both waiting 30mins for drinks. My meal only a burger took an hour and when it came out was cold. No staff seemed interested in offering further drinks. Restaurant wasn’t particularly busy where it took almost 2 hours to be served a one courses meal one drink i ordered didn’t show up very very poor service in restaurant.

Andrzej

Friends and Family Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Very pleasant ground to play tennis and use of swimming pool and gym free of charge for guests

Jelena

with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The refurbishing of this hotel is still in progress, therefore it is a bit noisy as construction starts around 7:30 a.m.. There is presently only one small bar/restaurant available for members and hotel guests for breakfast, lunch/dinner/drinks and it is overcrowded in the morning, and doesn't stay open longer to assist hotel guests (there are some pubs/restaurants nearby). Majority of staff is knowledgeable and helpful.

Richard

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Deluxe room was fab, bed hard, shower superb, breakfast very good.

Carl

Business

2.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is currently being refurbished. The air conditioning is not working in the bedrooms and then restaurant is closed to refurbishment. I would avoid until the refurbishment is completed.

Miss C J

with Partner

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Lots of parking (included in price) which is a rarity on London! Helpful staff. Great breakfast options in lovely newly refurbished dining room. Room was basically decorated but had working fridge and amazingly powerful shower!

tina

with Partner

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

When we booked a 5 night stay for July in March, we were made aware that the lounge was being updated. There was ongoing communication from The Lensbury up till two days before our arrival. They were looking forward to our stay, they reminded us of the restorations, etc etc. Then, one day before our arrival, we got a frantic message from Expedia saying that our booking had been cancelled by The Lensbury and we had to make alternate arrangements. This shocked us. We have been frequent guests to The Lensbury the past four years, often visiting twice a year. I wrote an email to the hotel, asking why we had been misled and why nobody had considered it necessary to give an explanation or even an apology. To date, I have had no response. It is a week since I wrote to them. We feel very disappointed and spurned by the Hotel. For numerous reasons, we were patrons and wanted to continue being guest of the hotel. Now we're in the doldrums.

Andrew

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast is in a temporary room, really slow and low quality. We had plans that had to change because they wouldn't seat you at breakfast past 9:15am even though the hotel website says breakfast ends at 10:30am on weekends.

Andrzej

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Plenty of parking space excellent pool and gym and spa facilities Tennis courts for guests to play Fantastic reception staff, good breakfast

Jonathan

with Partner

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The property was nice and the staff were very friendly and extremely helpful. The location is far from the city center but I actually enjoyed the location.

Kerry

6.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

To be honest. The room wasn’t great. Very old fashioned and the bathroom door needed a good paint. Couldn’t turn on the bathroom radiator. Tv was tiny and bed not that comfy. Tiny room and very basic for the cost But great amenities for spa and leisure.

Gary

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Bteakfast was very good, plus the gym accessibility was also great, especially given the size of the facility.

Rebecca

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The room was clean, I'm not keen on the glass toilet doors in the ascot building but the room was nice and pretty well kept. There was some renovations going on in the main bar whilst we were they so breakfast wasn't in its normal place and it wasn't full buffet as it has been before. I do prefer the full buffet but the breakfast was very, very good and staff were great. Lush setting, looking out on the river, with lots of wildlife.

Neil

with Friends

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Great location and a beautiful walk down the Thames to Richmond only took 3 hours. Lots to do and see in the area. Peaceful and tranquil away from the hustle and bustle

Kevin

with Partner

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Only loss of star was bathroom shower did not drain quickly and left the floor under water Staff dealt with it.

Gareth

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Would 100% recommend this hotel and if a upgrade is available at a good rate. Take it.

Rachael

Friends and Family with Friends

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

First visit and what a lovely place. The staff were so friendly, polite and helpful. I had a truly lovely massage in the spa and the food was good too. My room was a double and ideal size with a good bathroom. The Lensbury is currently going through a big refurb and it's being handled so well. We had no disturbance, the reception had been relocated, it was communicated in advance and it didn't spoil our stay. Points for improvement would be that in the wet spa area, it doesn't smell too great and needs some nice oils in the steam room or similar. A jacuzzi or bubble pool is needed because there's nowhere for friends to hang out or have poolside drinks after using the steam room or pool for a bit so we ended up leaving and walking into the village. I would return though.

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