The Lensbury Resort

Hotels
8.2
/10
Very Good
843 reviews

What Guests Say About Their Stay

KYRIAKOS

10.0
/ 10
We had an excellent stay at the Lensbury. Our room had excellent views, was clean and well prepared.

Vilash

10.0
/ 10
The staff are really fantastic here, the rooms are clean, the amenities offered are great, no complaints whatsoever across 2 separate stays.

Tracy

10.0
/ 10
Spacious clean room with good quality bed linen and towels. Nice time of year to visit with lovely Christmas trees and decorations & real fire in the lounge. Restaurant staff were excellent and we also enjoyed the gym, pool, steam room & sauna.
In the Area
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Broom Road, Richmond upon Thames, London, England, TW11 9NU

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Lensbury Resort is a good choice when you are visiting Richmond upon Thames. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Lensbury Resort

Broom Road, Richmond upon Thames, London, England, TW11 9NU
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Lobby The Lensbury Resort
Exterior 2 The Lensbury Resort

Discover More About The Lensbury Resort

General


Near Bushy Park

Location


Located in Teddington, The Lensbury Resort is a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium. This spa hotel is 2.9 mi (4.7 km) from Hampton Court Palace and 4.9 mi (7.9 km) from Royal Botanic Gardens, Kew.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Thames River - 0.5 km / 0.3 mi
Bushy Park - 1.8 km / 1.1 mi
Richmond Park - 2.4 km / 1.5 mi
Hampton Court - 2.6 km / 1.6 mi
Hampton Court Palace - 4 km / 2.5 mi
Twickenham Stadium - 4.3 km / 2.7 mi
Syon Park - 7.2 km / 4.5 mi
Royal Botanic Gardens, Kew - 7.9 km / 4.9 mi
Wimbledon Tennis Club - 11.2 km / 7 mi
Ealing Broadway Shopping Center - 11.5 km / 7.1 mi
Chessington World of Adventures - 11.5 km / 7.2 mi
Airport Bowl - 11.8 km / 7.3 mi
Eventim Apollo - 13.3 km / 8.3 mi
Olympia Events - 14.2 km / 8.8 mi
Kensington High Street - 14.5 km / 9 mi

The nearest airports are:
Heathrow Airport (LHR) - 36.2 km / 22.5 mi
London City Airport (LCY) - 103.1 km / 64.1 mi
Gatwick Airport (LGW) - 54.3 km / 33.7 mi
Farnborough (FAB) - 43.4 km / 27 mi

The preferred airport for The Lensbury Resort is Heathrow Airport (LHR).

Renovations


The following facilities or services will be unavailable from March 3 2026 to August 31 2026 (dates subject to change):

  • Bar/Lounge(s)
The property will be renovating from March 3 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 155 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in The Lensbury Resort

Swimming Pool The Lensbury Resort
Swimming Pool
Entertainment Facility The Lensbury Resort
Entertainment Facility
Fitness Center The Lensbury Resort
Fitness Center
Functional Hall The Lensbury Resort
Functional Hall
Common Space The Lensbury Resort
Common Space

Things to Do

  • Romantic proposal packages
  • TV lounge
  • Picnic area
  • Garden
  • Spa
  • Barbecue
  • Sauna
  • Steam room

General

  • Banquet
  • Ballroom
  • Fireplace in lobby
  • Parking
  • Terrace

Sports and Recreations

  • Canoeing
  • Game room
  • Fitness center
  • Motor boat ride
  • Tennis court

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Accessibility equipment
  • Accessible parking

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Lensbury Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, FuturePlus, Cashless transactions are available, Essential workers only - NO
  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 60.00 per vehicle (maximum occupancy 4)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Lensbury Resort
155
Another facilities in The Lensbury Resort
Romantic proposal packages, TV lounge, Picnic area, Garden, Spa

Frequently asked question in The Lensbury Resort

What are available facilities at The Lensbury Resort?
There are top facilites at The Lensbury Resort such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Lensbury Resort?
The standard check-in time at The Lensbury Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Lensbury Resort provide breakfast?
Yes, The Lensbury Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Lensbury Resort?
The Lensbury Resort is a 4.0-star hotel.
How many rooms are available at The Lensbury Resort?
The Lensbury Resort has 155 rooms in total.
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More Reviews from Other Guests in The Lensbury Resort

8.2
Very Good
From 843 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews The Lensbury Resort

Number of reviews per page
20
40
Top reviews
Cheyne
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was immaculate and staff were great and food also..but noisy boiler or heating pipe above kept us awake all night
Sarah Harley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely staff
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were great. Facilities and location spot on.
Alec
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Checking in took time , but worst of all was the shower head was full of limescale and not working well. Not good when you found this out in the morning . Room look tired and a general upgrade is required for a Hotel that brands itself as Luxury
Claudia
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All was good
david
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Reception staff, room & breakfast excellent
Dave
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All good apart from the rooms are getting a little tired the shower head needed descaling it’s was wetting the bathroom floor
Adam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly & helpful staff, beautiful location!
Donald
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Really nice, spacious room
KYRIAKOS
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had an excellent stay at the Lensbury. Our room had excellent views, was clean and well prepared.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent staff, beautiful hotel with great facilities too!
Samuel
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, lovely location and good food
James
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms and great facilities
Grace
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Receptionist was so nice and helped a lot.
Niral
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great room size and decor. One small point on amenities, it would be good to have things like hairbrushes/combs/toothbrushes for sale at reception for those last minute forgotten items. Breakfast was ok- pretty much the same offering at a Premier Inn hot breakfast. thought paying £12.50 for a child was a bit much for essentially a bowl of porridge and a juice. Aside from that very impressed with the facilities available. It was really nice to see the olympic stars who have trained at the facilities at the hotel. Thankyou.
Read More
Nicholas
icon-Leisure
Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was very cold. Heating should have been set to on. Draughty windows. Pooling of water in shower, slow drainage.
Bobbie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Breakfast was a great selection
Louise
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff were great Hotel is very run down in all areas and the bar sofa had no foam in the cushions it was like sitting on a plank of wood and too many kids sat in the bar area separately on their phones Bedrooms run down and the toilet blocked and backed up In a nice setting though
richard
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Brilliant Hotel,staff friendly and excellent service.
Jason
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

They could not do enough to look after you top place to stay
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Lensbury Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 843 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Lensbury Resort

Number of reviews per page
20
40
Top reviews
Cheyne
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was immaculate and staff were great and food also..but noisy boiler or heating pipe above kept us awake all night
Sarah Harley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely staff
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were great. Facilities and location spot on.
Alec
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Checking in took time , but worst of all was the shower head was full of limescale and not working well. Not good when you found this out in the morning . Room look tired and a general upgrade is required for a Hotel that brands itself as Luxury
Claudia
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All was good
david
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Reception staff, room & breakfast excellent
Dave
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All good apart from the rooms are getting a little tired the shower head needed descaling it’s was wetting the bathroom floor
Adam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly & helpful staff, beautiful location!
Donald
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Really nice, spacious room
KYRIAKOS
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had an excellent stay at the Lensbury. Our room had excellent views, was clean and well prepared.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent staff, beautiful hotel with great facilities too!
Samuel
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, lovely location and good food
James
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms and great facilities
Grace
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Receptionist was so nice and helped a lot.
Niral
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great room size and decor. One small point on amenities, it would be good to have things like hairbrushes/combs/toothbrushes for sale at reception for those last minute forgotten items. Breakfast was ok- pretty much the same offering at a Premier Inn hot breakfast. thought paying £12.50 for a child was a bit much for essentially a bowl of porridge and a juice. Aside from that very impressed with the facilities available. It was really nice to see the olympic stars who have trained at the facilities at the hotel. Thankyou.
Read More
Nicholas
icon-Leisure
Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was very cold. Heating should have been set to on. Draughty windows. Pooling of water in shower, slow drainage.
Bobbie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Breakfast was a great selection
Louise
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff were great Hotel is very run down in all areas and the bar sofa had no foam in the cushions it was like sitting on a plank of wood and too many kids sat in the bar area separately on their phones Bedrooms run down and the toilet blocked and backed up In a nice setting though
richard
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Brilliant Hotel,staff friendly and excellent service.
Jason
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

They could not do enough to look after you top place to stay
Number of reviews per page
20
40