The Lensbury Resort

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8.4
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Lee

10.0
/ 10
A great to stay even when under construction. The workout center is fantastic! No wait for breakfast. Lovely grounds

charlotte

10.0
/ 10
Our second stay at the Lensbury and this time it was so much better! Last time we were in the Ascot part, which seemed dated and run down as well as dirty. The shower over flowed and the drain wasn’t working. This time we were in the main building, in a refurbished room. It was absolutely gorgeous in comparison to last year! The hotel is being renovated so the main restaurant was closed and there was a temporary reception. The grounds are gorgeous, and this year there was an outdoor tv screen showing tennis which we loved. Hopefully it will be there next year too as it was lovely to sit out watching Wimbledon. There were lots of families enjoying the grounds and playing games. Lovely atmosphere. There are a couple of pubs close by for food and drinks. And it’s a short walk to a high street which has restaurants, coffee shops and an m&s etc. great location and lovely hotel. Hopefully the rest of the upgrades will be done soon, as the dated areas do let it down a bit, and you shouldn’t really have to be paying extra for “deluxe” rooms when all they’ve done is refurbished the tatty older ones!

Kathleen

10.0
/ 10
Staff was incredibly helpful and kind. I had a lovely room and enjoyed my stay. The grounds are full of old growth trees and I loved spending the twilight hours among them!
In the Area
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Broom Road, Richmond upon Thames, London, England, TW11 9NU

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Lensbury Resort is a good choice when you are visiting Richmond upon Thames. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Lensbury Resort

Broom Road, Richmond upon Thames, London, England, TW11 9NU
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Lobby The Lensbury Resort
Exterior 2 The Lensbury Resort

Discover More About The Lensbury Resort

General
Near Bushy Park

Location
Located in Teddington, The Lensbury Resort is a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium. This spa hotel is 2.9 mi (4.7 km) from Hampton Court Palace and 4.9 mi (7.9 km) from Royal Botanic Gardens, Kew.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

River Thames - 0.5 km / 0.3 mi
Bushy Park - 1.8 km / 1.1 mi
Richmond Park - 2.4 km / 1.5 mi
Hampton Court Palace - 4 km / 2.5 mi
Twickenham Stadium - 4.3 km / 2.7 mi
Syon Park - 7.2 km / 4.5 mi
Royal Botanic Gardens, Kew - 7.9 km / 4.9 mi
Wimbledon Tennis Club - 11.2 km / 7 mi
Chessington World of Adventures - 11.5 km / 7.2 mi
Airport Bowl - 11.8 km / 7.3 mi
Eventim Apollo - 13.3 km / 8.3 mi
King's Road - 13.5 km / 8.4 mi
Olympia Events - 14.2 km / 8.8 mi
Kensington High Street - 14.5 km / 9 mi
Cromwell Road - 14.6 km / 9.1 mi

The nearest airports are:
Heathrow Airport (LHR) - 36.2 km / 22.5 mi
London City Airport (LCY) - 103.1 km / 64.1 mi
Gatwick Airport (LGW) - 54.3 km / 33.7 mi
Farnborough (FAB) - 43.4 km / 27 mi

The preferred airport for The Lensbury Resort is Heathrow Airport (LHR).

Renovations
The following facilities or services will be unavailable from March 3 2026 to August 31 2026 (dates subject to change):

  • Bar/Lounge(s)
The property will be renovating from March 3 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.

Business Facilities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 155 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in The Lensbury Resort

Swimming Pool The Lensbury Resort
Swimming Pool
Entertainment Facility The Lensbury Resort
Entertainment Facility
Fitness Center The Lensbury Resort
Fitness Center
Functional Hall The Lensbury Resort
Functional Hall
Common Space The Lensbury Resort
Common Space

Transportation

  • Secure parking

Things to Do

  • Romantic proposal packages
  • TV lounge
  • Picnic area
  • Garden
  • Spa
  • Barbecue
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Fireplace in lobby
  • Parking
  • Terrace

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Canoeing
  • Game room
  • Fitness center
  • Motor boat ride
  • Tennis court

Accommodation Policy & General Information in The Lensbury Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 60.00 per vehicle (maximum occupancy 4)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, FuturePlus, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Lensbury Resort
155
Another facilities in The Lensbury Resort
Secure parking, Romantic proposal packages, TV lounge, Picnic area, Garden

Frequently asked question in The Lensbury Resort

What are available facilities at The Lensbury Resort?
There are top facilites at The Lensbury Resort such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Lensbury Resort?
The standard check-in time at The Lensbury Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Lensbury Resort provide breakfast?
Yes, The Lensbury Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Lensbury Resort?
The Lensbury Resort is a 4.0-star hotel.
How many rooms are available at The Lensbury Resort?
The Lensbury Resort has 155 rooms in total.
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More Reviews from Other Guests in The Lensbury Resort

8.4
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews The Lensbury Resort

Number of reviews per page
20
40
Top reviews
Lee
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A great to stay even when under construction. The workout center is fantastic! No wait for breakfast. Lovely grounds
Antony
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Generally a wonderful hotel with amazing gym and leisure facilities. We kayaked on the beautiful Thames, exercised in the top-class gym and swam in the Olympic-sized pool with saunas and jacuzzi. The complimentary breakfast was impressively comprehensive, with all the usual hot and col options and the surrounding grounds were serene. A perfect location to stay during the Wimbledon tennis tournament and they even had a large screen in the gardens where we could relax with a drink from the nearby bar in the shade of ancient poplar trees whilst watching the tennis. My only criticism is that, at the time of writing July’26 there were refurbishment works to the 3rd floor rooms and this caused us significant disturbance with workman banging doors from 8am, drilling and sawing. We were made aware of the refurbishment works at the hotel beforehand, but had not expected them to be quite so disturbing, especially since our room, 331, adjoined what can only be described as a makeshift tool room, so the drilling, sawing and door-banging was relentless. Luckily the hotel facilities made up for this in part and were so good that we didnt feel too aggrieved. I would recommend the hotel by just avoid room 331 for the next couple of months!
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Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was large and clean and had obviously recently been updated. Was surprised however, given how hot it has been that no complimentary water was provided which is something most hotels provide no matter the weather. Also for such a large deluxe room, the bathroom. Consisted of a bath with a shower over which was actually ok for me being under 5ft, however, for my partner who is 6ft plus, this was not at all practical, particularly when it couldn't be adjusted. Staff were very sympathetic and did offer a room change that had a walk in shower, however, this room was not as nice and considerably smaller so we instead accepted a complimentary bottle of sparkling wine and a later checkout. Room options should state what facilities you'll get when booked through a 3rd party. Our room option included breakfast but as we were attending Wimbledon opted for an early breakfast but had very little as we were due to have an early lunch at Wimbledon. We were disappointed on the second morning that there was no room to accommodate us for breakfast in the Dunbar Bar so we along with other guests were directed to another area with only a buffet breakfast available, which was not great as the food was luke warm, overcooked and the bacon inedible, one guest said the food was cold and walked out. We understand the difficulties as the hotel is undergoing renovations, however it was clear that us and other guests were not happy either. Hopefully once renovations are completed it will improve.
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charlotte
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our second stay at the Lensbury and this time it was so much better! Last time we were in the Ascot part, which seemed dated and run down as well as dirty. The shower over flowed and the drain wasn’t working. This time we were in the main building, in a refurbished room. It was absolutely gorgeous in comparison to last year! The hotel is being renovated so the main restaurant was closed and there was a temporary reception. The grounds are gorgeous, and this year there was an outdoor tv screen showing tennis which we loved. Hopefully it will be there next year too as it was lovely to sit out watching Wimbledon. There were lots of families enjoying the grounds and playing games. Lovely atmosphere. There are a couple of pubs close by for food and drinks. And it’s a short walk to a high street which has restaurants, coffee shops and an m&s etc. great location and lovely hotel. Hopefully the rest of the upgrades will be done soon, as the dated areas do let it down a bit, and you shouldn’t really have to be paying extra for “deluxe” rooms when all they’ve done is refurbished the tatty older ones!
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Jane
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was disappointing that aircon was broken nd fans were very loud and didn’t do a great job. No hot water for shower the next day… rang down to get it fixed told shower was working but couldn’t get hot tsp in sink to work so would need to come back later in the day ( was leaving that day so no good to us) went back in shower but hot water was barely hot. Booked bread fast for 6 people as we had two rooms and was informed we needed to book a time slot so even though we booked we couldn’t get a table together
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Desiree
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I’m
Kathleen
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was incredibly helpful and kind. I had a lovely room and enjoyed my stay. The grounds are full of old growth trees and I loved spending the twilight hours among them!
Priya
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

,
Amy
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The place was a bit of a shambles. As of July 2026, extensive building work is being done and the drilling above my bedroom started at 8am and didn’t stop. I asked for my room to be moved… that didn’t happen. I’d already been given a disabled room with two single beds, when I’d requested a regular room with one double bed. The staff are trying their best, but everything feels chaotic and disorganised, with empty laundry trollies randomly in the lift and orange bollards all over the place. The restaurant and restaurant staff are lovely.
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Colin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Enjoyed our stay. Used it as our accommodation to visit Wimbledon tennis (as a did a few other guests) as it's under 30 mins away (even with the 20mph zone!). Friendly staff everywhere. Bar currently being renovated/redecorated, so using members bar (for breakfast too). Nice breakfasts (cooked to order). Stayed in Ascot room which is separate from main building but fine. Plenty of parking and easy walk into Teddington if you want: nice, safe, quiet area.
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martyn
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good all round
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property for those visiting Wimbledon. Only criticism is that the newly renovated room I had had a huge bathroom but the smallest bath and a shower you had to crouch under. I am 5ft 9 so anyone over 6 ft will have real issue. Need a large walk in shower
Fiona
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

5 star facilities, 2 star rooms. Everything is very aged. Our room was tiny with old mediocre furniture. Definitely not 4 star.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was huge ,we had two double beds with a sofa between us ,the bathroom had a large shower cubicle and a bath with a shower, plenty of tea and coffee,bottled water in the fridge a kettle and a coffee machine,that's just the room all the other things outside in the grounds are amazing ,the place was going through a refit we saw into a room they even pulled up the floorboards.
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Jonathan
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed with young child. Room wasn’t available but front hostess was more than helpful with checking bags into secure area so we could get to rugby. Room was eco room spacious large shower and Tv bed was comfy and air conditioning was flawless durning the heat wave. Issues in the restaurant where after ordering food and drinks we were both waiting 30mins for drinks. My meal only a burger took an hour and when it came out was cold. No staff seemed interested in offering further drinks. Restaurant wasn’t particularly busy where it took almost 2 hours to be served a one courses meal one drink i ordered didn’t show up very very poor service in restaurant.
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Andrzej
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very pleasant ground to play tennis and use of swimming pool and gym free of charge for guests
Jelena
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The refurbishing of this hotel is still in progress, therefore it is a bit noisy as construction starts around 7:30 a.m.. There is presently only one small bar/restaurant available for members and hotel guests for breakfast, lunch/dinner/drinks and it is overcrowded in the morning, and doesn't stay open longer to assist hotel guests (there are some pubs/restaurants nearby). Majority of staff is knowledgeable and helpful.
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Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Deluxe room was fab, bed hard, shower superb, breakfast very good.
Carl
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is currently being refurbished. The air conditioning is not working in the bedrooms and then restaurant is closed to refurbishment. I would avoid until the refurbishment is completed.
Miss C J
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lots of parking (included in price) which is a rarity on London! Helpful staff. Great breakfast options in lovely newly refurbished dining room. Room was basically decorated but had working fridge and amazingly powerful shower!
Number of reviews per page
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Exterior 4 The Lensbury Resort

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