The Tower Hotel, by Thistle

Hotels
8.2
/10
Very Good
7,184 reviews

What Guests Say About Their Stay

Andrew

10.0
/ 10
What a great stay at a lovely location, and our room view was just as the picture. All staff were friendly and couldn't do enough. From the check-in team to the breakfast team to the concierge team, all were super helpful and polite. The only negative from our stay, I would say, is the room. The room was of a size to be expected. However, portable heaters needed to be plugged in to warm up the room, which then occupied the limited number of plugs available. The room is a bit dated, 1970s/80s style, and could do with an upgrade. That said, they were clean and tidy. Overall, a great stay in a great location with great staff. I would still stay there again.

Christopher

10.0
/ 10
we loved our stay and the views from the front are incredible. centrally located and very accommodating staff

Stephen Lester

10.0
/ 10
Dated but very spacious and clean room. Beautiful hotel. Wonderful staff. Convenient location.
In the Area
See Map
St Katharine's Way, Tower Hamlets, London, England, E1W 1LD

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Tower Hotel, by Thistle is located in area / city Tower Hamlets. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Tower Hotel, by Thistle

St Katharine's Way, Tower Hamlets, London, England, E1W 1LD
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Location


The Tower Hotel, by Thistle is located in area / city Tower Hamlets.

About The Tower Hotel, by Thistle

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Tower Hotel, by Thistle exclusively for you.

The Tower Hotel, by Thistle is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Tower Hotel, by Thistle.

All facilities in The Tower Hotel, by Thistle

Others The Tower Hotel, by Thistle
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Business center

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Tower Hotel, by Thistle

Important Note
  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Covered self parking fee: GBP 29 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Tower Hotel, by Thistle
801
Number of floors in The Tower Hotel, by Thistle
12
Another facilities in The Tower Hotel, by Thistle
Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service

Frequently asked questions about The Tower Hotel, by Thistle

What are available facilities at The Tower Hotel, by Thistle?
There are top facilites at The Tower Hotel, by Thistle such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Tower Hotel, by Thistle?
The standard check-in time at The Tower Hotel, by Thistle is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Tower Hotel, by Thistle provide breakfast?
Yes, The Tower Hotel, by Thistle provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Tower Hotel, by Thistle?
The Tower Hotel, by Thistle has a 4.0-star rating.
How many floors does The Tower Hotel, by Thistle have?
The Tower Hotel, by Thistle has 12.
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The Tower Hotel, by Thistle reviews and ratings

8.2
Very Good
From 7,168 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

Sort by
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Traveller Reviews The Tower Hotel, by Thistle

Number of reviews per page
20
40
Top reviews
Karen
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Did not eat breakfast
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

What a great stay at a lovely location, and our room view was just as the picture. All staff were friendly and couldn't do enough. From the check-in team to the breakfast team to the concierge team, all were super helpful and polite. The only negative from our stay, I would say, is the room. The room was of a size to be expected. However, portable heaters needed to be plugged in to warm up the room, which then occupied the limited number of plugs available. The room is a bit dated, 1970s/80s style, and could do with an upgrade. That said, they were clean and tidy. Overall, a great stay in a great location with great staff. I would still stay there again.
Read More
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

we loved our stay and the views from the front are incredible. centrally located and very accommodating staff
John
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Reception staff and Concierge
Shukkoor
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The floor was not clean upto expectations.In the site it was mentioned that there will be a smart TV,but unfortunately it was a normal TV with few channels and I don’t think it should be called as smart TV
Stephen Lester
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Dated but very spacious and clean room. Beautiful hotel. Wonderful staff. Convenient location.
Destiny
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was ok to deal with. Room was clean except bathroom shower had a moderate amount of mold in it. There was a bit of a sewage smell as we walked down the hotel hallway of our floor. Our phone also didn’t work in our room.
Garry
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was specious and comfortable.
Etasham Ishfaq
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Terrible experience for our wedding anniversary. Broken heating system in freezing December in a Central London hotel - we had a small baby, the room was extremely cold and the compassion and service was shocking. Unhelpful staff, housekeeping was non-existent during our stay as they never came to clean the room despite several requests. Reception staff not very friendly, and looked tired and unbothered in their jobs. Car parking ridiculously overpriced. Breakfast was okay and the only saving grace is the location. I had told them about our anniversary at the time of booking and again upon arrival, but they failed to make the visit special for us or even help facilitate room decoration or surprise. Would not recommend. Plenty of other good options available nearby.
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Kari Heimo
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff, clean room, location, view, breakfast
Nicholas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very pleasant
Barry
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

First night room was cold and bathroom heater not working. There was a small electric radiator already working in the room when we arrived but not powerful enough to heat the room. After that we got an upgrade room which was lovely and warm.
Donna
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were good and well presented. The room service food was awful, the QR scan didn’t work as we tried a number of times eventually we called reception who said oh they haven’t worked in ages. When the food arrived it was cold and tried to call reception to raise complaint however they did not answer on a number of occasions then when we reported to reception the following day the receptionist looked at me awful like I was lying and didn’t apologise or provide any discount or anything. Very disappointed
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Susan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I’m very disappointed with my stay as the room was extremely dirty. While the view was incredible, the room had so many disgusting stains on the carpet made me nauseous. It was super dated and the heater didn’t work. I literally had a cold sweat every night it was TERRIBLE! The water wouldn’t drain properly in the shower and the elevator did not work I used the service one everyday. This was the 7th floor. Very poor stay
Read More
Jan
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean and comfortable but a little "tired". Shower leaked and tiles were cracked and chipped. Took advantage of go green offer ie £7 voucher each day for missing a room service. However £14 didn't even pay for 1 glass of wine! Won't bother again
Rihan
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Horrible customer service and very unsafe
Zacharia
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a great spot for taking pictures of Tower Bridge and there’s a lot of dining options nearby. That’s about it. The room was dated and had a lot of wear. The bathtub exterior had obvious water damage, the television would shut itself off after like 10 minutes. It’s just outside of the congestion zone so getting an uber can sometimes be a hassle. And let’s be honest here. The hotel is for tourists. Buckingham palace and Big Ben are 30 minute drives away if you’re lucky. It’s over an hour from Heathrow. It wasn’t the worst place in London but for the cost, there are better options
Read More
Richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Upgrade to a suite. Was wonderful
Thet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is very close to Tower Bridge
Andy
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Brilliant service especially from KHAER on reception .
Number of reviews per page
20
40

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Others 4 The Tower Hotel, by Thistle

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 7,168 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Tower Hotel, by Thistle

Number of reviews per page
20
40
Top reviews
Karen
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Did not eat breakfast
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

What a great stay at a lovely location, and our room view was just as the picture. All staff were friendly and couldn't do enough. From the check-in team to the breakfast team to the concierge team, all were super helpful and polite. The only negative from our stay, I would say, is the room. The room was of a size to be expected. However, portable heaters needed to be plugged in to warm up the room, which then occupied the limited number of plugs available. The room is a bit dated, 1970s/80s style, and could do with an upgrade. That said, they were clean and tidy. Overall, a great stay in a great location with great staff. I would still stay there again.
Read More
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

we loved our stay and the views from the front are incredible. centrally located and very accommodating staff
John
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Reception staff and Concierge
Shukkoor
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The floor was not clean upto expectations.In the site it was mentioned that there will be a smart TV,but unfortunately it was a normal TV with few channels and I don’t think it should be called as smart TV
Stephen Lester
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Dated but very spacious and clean room. Beautiful hotel. Wonderful staff. Convenient location.
Destiny
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was ok to deal with. Room was clean except bathroom shower had a moderate amount of mold in it. There was a bit of a sewage smell as we walked down the hotel hallway of our floor. Our phone also didn’t work in our room.
Garry
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was specious and comfortable.
Etasham Ishfaq
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Terrible experience for our wedding anniversary. Broken heating system in freezing December in a Central London hotel - we had a small baby, the room was extremely cold and the compassion and service was shocking. Unhelpful staff, housekeeping was non-existent during our stay as they never came to clean the room despite several requests. Reception staff not very friendly, and looked tired and unbothered in their jobs. Car parking ridiculously overpriced. Breakfast was okay and the only saving grace is the location. I had told them about our anniversary at the time of booking and again upon arrival, but they failed to make the visit special for us or even help facilitate room decoration or surprise. Would not recommend. Plenty of other good options available nearby.
Read More
Kari Heimo
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff, clean room, location, view, breakfast
Nicholas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very pleasant
Barry
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

First night room was cold and bathroom heater not working. There was a small electric radiator already working in the room when we arrived but not powerful enough to heat the room. After that we got an upgrade room which was lovely and warm.
Donna
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were good and well presented. The room service food was awful, the QR scan didn’t work as we tried a number of times eventually we called reception who said oh they haven’t worked in ages. When the food arrived it was cold and tried to call reception to raise complaint however they did not answer on a number of occasions then when we reported to reception the following day the receptionist looked at me awful like I was lying and didn’t apologise or provide any discount or anything. Very disappointed
Read More
Susan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I’m very disappointed with my stay as the room was extremely dirty. While the view was incredible, the room had so many disgusting stains on the carpet made me nauseous. It was super dated and the heater didn’t work. I literally had a cold sweat every night it was TERRIBLE! The water wouldn’t drain properly in the shower and the elevator did not work I used the service one everyday. This was the 7th floor. Very poor stay
Read More
Jan
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean and comfortable but a little "tired". Shower leaked and tiles were cracked and chipped. Took advantage of go green offer ie £7 voucher each day for missing a room service. However £14 didn't even pay for 1 glass of wine! Won't bother again
Rihan
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Horrible customer service and very unsafe
Zacharia
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a great spot for taking pictures of Tower Bridge and there’s a lot of dining options nearby. That’s about it. The room was dated and had a lot of wear. The bathtub exterior had obvious water damage, the television would shut itself off after like 10 minutes. It’s just outside of the congestion zone so getting an uber can sometimes be a hassle. And let’s be honest here. The hotel is for tourists. Buckingham palace and Big Ben are 30 minute drives away if you’re lucky. It’s over an hour from Heathrow. It wasn’t the worst place in London but for the cost, there are better options
Read More
Richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Upgrade to a suite. Was wonderful
Thet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is very close to Tower Bridge
Andy
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Brilliant service especially from KHAER on reception .
Number of reviews per page
20
40