塔楼酒店，by Thistle

很棒

酒店就在倫敦㙮旁,景歡漂亮 步行到地鐵站約5分鐘.酒店樓下有餐廳.2分鐘有超市.十分方便,唯一缺點是傢俱有點舊及玻損.

not good!

酒店需要返新，內面又舊又爛。只是地點方便！

橋景景觀很好，最初只給我二樓，要問才給高層，雖然是全統裝修，一般也可以，只是房內沒有雪櫃有點可惜。

look likes a hundred year castle. check in services very poor.

Prefect location & with the good view.

無敵景色tower bridge, 只有這點什麼都值了

The entire experience is bad... I regret choosing this hotel. The first 2 days, I was assigned to a room with only 1/3 window size of all other rooms of same room type and same price. Frankly, I paid for the view. Yes, the bridge is beautiful, but I was like looking at it from a prison cell... Since windows of mine and the next door is of a "L Shape" arrangement, I can definitely look at the bed of next door in detail from my window. At the same time, guest in next door can look into the the big mirror above my desk which is reflecting my bathroom. No privacy at all! After expressing my disappointment, hotel agree to assign another room to me from the third day. However my mood was already ruined. In general: 1) The pillow cover is coved with dust; 2) Room service won't change bed sheet even there are stain on it, unless you request; 3) Bathtub is grey as it is covered with dust; 4) Hot water provision was unstable when taking shower; 5) No fridge; 6) Socket is far away from bed which means you have to sleep away from phone; 7) Centralized air conditioning system, couldn't adjust when hotel turn on the heater. Temperature outside was 12°C, not that low. I was sweating in the room. I opened the window but the noise from the bar downstair made me difficult to fall asleep; 8) The 24-hour gym room is very tiny; 9) TV is low resolution; Even the renovation is old fashioned, the hygiene, services, arrangement could be much better, but sadly hadn't. Not Recommended!

The room is old-fashioned and needs to be renovated. The hotel is far from the underground station -The Tower Hill Station. It is not easy to carry luggage along a long ramp from the station to the hotel. The room is full of dust and lacks maintenance. The facilities of the room are not enough compared with other hotels we accommodated.

The location is good, service is good. But the hotel room is really old.

Worst hotel during my UK travel experience. The hotel room is dirty. The electric kettle is dirty inside. You can see the many dust around the air conditioner vent. The cabinets also many dust. There is no minbar in my room. My wife ask me to leave the hotel immediately but I already paid for 3 nights so that I don’t want to waste the money. The only good thing is the Tower Bridge view of the room is nice.

Service is excellent

Great location and nice amenities. The rooms are small but comfortable beds and the personnel is super helpful and nice. I would stay here again!

Perfect

Kleine Auswahl beim Frühstück. Badezimmer katastrophaler Zustand Rezeption sehr unfreundlich,restliches Personal bemüeht

Requested a high floor but was on the 1st. Self check in not good customer service and more suited to bidget hotels. Check out did not ask if a good stay. Did not get told about a wedding on sat night which prevented sleep. Room was dusty. Location, views, lobby and some staff were good.

Excellent hotel, great location and great service all round.

Very satisfied with our stay at this hotel

Zimmer - leider klein und nicht besonders sauber.