塔楼酒店，by Thistle

很棒

酒店就在倫敦㙮旁,景歡漂亮 步行到地鐵站約5分鐘.酒店樓下有餐廳.2分鐘有超市.十分方便,唯一缺點是傢俱有點舊及玻損.

not good!

酒店需要返新，內面又舊又爛。只是地點方便！

橋景景觀很好，最初只給我二樓，要問才給高層，雖然是全統裝修，一般也可以，只是房內沒有雪櫃有點可惜。

look likes a hundred year castle. check in services very poor.

Prefect location & with the good view.

無敵景色tower bridge, 只有這點什麼都值了

The entire experience is bad... I regret choosing this hotel. The first 2 days, I was assigned to a room with only 1/3 window size of all other rooms of same room type and same price. Frankly, I paid for the view. Yes, the bridge is beautiful, but I was like looking at it from a prison cell... Since windows of mine and the next door is of a "L Shape" arrangement, I can definitely look at the bed of next door in detail from my window. At the same time, guest in next door can look into the the big mirror above my desk which is reflecting my bathroom. No privacy at all! After expressing my disappointment, hotel agree to assign another room to me from the third day. However my mood was already ruined. In general: 1) The pillow cover is coved with dust; 2) Room service won't change bed sheet even there are stain on it, unless you request; 3) Bathtub is grey as it is covered with dust; 4) Hot water provision was unstable when taking shower; 5) No fridge; 6) Socket is far away from bed which means you have to sleep away from phone; 7) Centralized air conditioning system, couldn't adjust when hotel turn on the heater. Temperature outside was 12°C, not that low. I was sweating in the room. I opened the window but the noise from the bar downstair made me difficult to fall asleep; 8) The 24-hour gym room is very tiny; 9) TV is low resolution; Even the renovation is old fashioned, the hygiene, services, arrangement could be much better, but sadly hadn't. Not Recommended!

The room is old-fashioned and needs to be renovated. The hotel is far from the underground station -The Tower Hill Station. It is not easy to carry luggage along a long ramp from the station to the hotel. The room is full of dust and lacks maintenance. The facilities of the room are not enough compared with other hotels we accommodated.

The location is good, service is good. But the hotel room is really old.

Worst hotel during my UK travel experience. The hotel room is dirty. The electric kettle is dirty inside. You can see the many dust around the air conditioner vent. The cabinets also many dust. There is no minbar in my room. My wife ask me to leave the hotel immediately but I already paid for 3 nights so that I don’t want to waste the money. The only good thing is the Tower Bridge view of the room is nice.

Dated but very spacious and clean room. Beautiful hotel. Wonderful staff. Convenient location.

Staff was ok to deal with. Room was clean except bathroom shower had a moderate amount of mold in it. There was a bit of a sewage smell as we walked down the hotel hallway of our floor. Our phone also didn’t work in our room.

Room was specious and comfortable.

Terrible experience for our wedding anniversary. Broken heating system in freezing December in a Central London hotel - we had a small baby, the room was extremely cold and the compassion and service was shocking. Unhelpful staff, housekeeping was non-existent during our stay as they never came to clean the room despite several requests. Reception staff not very friendly, and looked tired and unbothered in their jobs. Car parking ridiculously overpriced. Breakfast was okay and the only saving grace is the location. I had told them about our anniversary at the time of booking and again upon arrival, but they failed to make the visit special for us or even help facilitate room decoration or surprise. Would not recommend. Plenty of other good options available nearby.

Staff, clean room, location, view, breakfast

Ja

Very pleasant

First night room was cold and bathroom heater not working. There was a small electric radiator already working in the room when we arrived but not powerful enough to heat the room. After that we got an upgrade room which was lovely and warm.