Gran Melia Jakarta

Hotels
Preferred Partner Plus
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8.8
/10
Very Good
2,551 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
The location is strategic, especially for weekend stays, as you can enjoy the Kuningan CFD. The breakfast menu is extensive and comprehensive, with undeniable flavors. The hotel staff is excellent, with quick check-in and check-out times.
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Rocky N. N.

9.7
/ 10
The hotel's hospitality and service are excellent. They respond quickly. The food is delicious. The amenities in the rooms, gym, and pool are all complete. We recommend a staycation here.
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C***a

9.7
/ 10
The staff was really friendly and helpful! The cleaning service was awesome as well. Will definitely come back to stay at Gran Melia Jakarta in the future!

F***s

10.0
/ 10
The staff was very friendly, especially Ayu Wulandari, very helpful and really gave full information about what I asked. It's really nice to have a night here with my family.

a***o

8.8
/ 10
A pleasant experience. Very helpful staff, strategic location. We will come back again.
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In the Area
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Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Steam room
Children pool
Swimming pool
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Fitness center
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Location Gran Melia Jakarta is located in area / city Kuningan, surrounded by Embassies and Business District There are plenty of shopping and tourist attractions nearby, 4 km from Kota Kasablanka and 5 km from Pacific Place. Around 7 km from Grand Indonesia and Plaza Indonesia. About Gran Melia Jakarta Gran Melia Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here. From business event to corporate gathering, Gran Melia Jakarta provides complete services and facilities that you and your colleagues need. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. The hotel’s fitness center is a must-try during your stay here. Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Gran Melia Jakarta exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Gran Melia Jakarta is a hotel with great comfort and excellent service according to most hotel's guests. Enjoy luxurious treats and incomparable experience by staying at Gran Melia Jakarta.
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What's around Gran Melia Jakarta

Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950
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Lobby Gran Melia Jakarta
Lobby 2 Gran Melia Jakarta

Discover More About Gran Melia Jakarta

The Charm of Gran Melia Jakarta: Your Ultimate Jakarta Getaway

For Australian travellers seeking a luxurious and convenient base in the heart of Indonesia's bustling capital, the Gran Melia Jakarta stands out as an exceptional choice. This premier hotel offers a sophisticated blend of world-class amenities, impeccable service, and a prime location, making it an ideal destination for both business and leisure. Whether you're exploring the vibrant city, indulging in local flavours, or simply seeking a comfortable retreat, Gran Melia Jakarta promises an unforgettable experience. Rates at Gran Melia Jakarta start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Gran Melia Jakarta

Nestled in the dynamic Kuningan district of South Jakarta, Gran Melia Jakarta is strategically positioned within a thriving commercial and entertainment hub. Located at , Kuningan, Setiabudi, Jakarta, Indonesia, 12950, the hotel offers excellent connectivity. It's approximately a 45-minute to an hour's drive from Soekarno-Hatta International Airport (CGK), depending on traffic conditions, and is well-connected to the city's main thoroughfares, making it easy to navigate Jakarta. The surrounding area is known for its upscale office buildings, international embassies, and a lively atmosphere, with plenty of local cafes and dining options within easy reach. While not directly on a train line, the hotel is accessible via a short rideshare or taxi journey to nearby public transport hubs, facilitating exploration of the wider city. The convenience of its location means you're never far from the pulse of Jakarta, yet can retreat to a serene environment.

Guest Facilities and Services at Gran Melia Jakarta

Guest facilities at Gran Melia Jakarta are designed to cater to every need, ensuring a comfortable and seamless stay. Australian travellers will appreciate the commitment to quality and service. The hotel boasts a range of amenities, including well-appointed rooms with excellent climate control, ensuring a pleasant environment regardless of the external weather. For those who enjoy staying active, a fitness centre is available. Complimentary Wi-Fi is provided throughout the property, keeping you connected. The 24-hour front desk is staffed by a helpful and multilingual team, ready to assist with any queries or requests, from local recommendations to arranging transportation. Secure luggage storage is also available, allowing you to explore freely before check-in or after check-out.

Room Information and Stay Experience at Gran Melia Jakarta

The hotel offers a diverse selection of rooms and suites, each designed to provide a sanctuary of comfort and style. The Room types of Gran Melia Jakarta are thoughtfully appointed to meet the expectations of discerning travellers. Guests can anticipate clean, well-maintained spaces featuring comfortable bedding options, ensuring a restful night's sleep. Modern air-conditioning systems guarantee optimal room temperature, a crucial element for a comfortable stay. Bathrooms are typically spacious and equipped with quality amenities, providing a refreshing experience. While specific room names and exact dimensions are best confirmed directly, the overall ambiance is one of refined elegance and a focus on guest well-being.

Recommended Nearby Dining and Cafes around Gran Melia Jakarta

The area surrounding Gran Melia Jakarta is a culinary hotspot, offering a rich tapestry of flavours to explore. You'll find a vibrant scene of local eateries, trendy cafes, and international restaurants just a stone's throw away. For those who appreciate a good start to the day, numerous cafes offer excellent coffee, and some may even serve up local interpretations of brunch favourites. The hotel itself also provides exceptional dining experiences, with various restaurants showcasing both Indonesian and international cuisine. Exploring the neighbourhood allows for discovery of authentic local dishes and contemporary dining concepts, ensuring your taste buds are as delighted as you are.

Popular Attractions and Activities near Gran Melia Jakarta

South Jakarta, and the Kuningan area in particular, is a gateway to many of the city's most captivating attractions. Within easy reach of Gran Melia Jakarta, you can explore:

  • National Monument (Monas): An iconic landmark symbolising Indonesia's struggle for independence, offering panoramic city views from its observation deck.
  • Istiqlal Mosque: The largest mosque in Southeast Asia, a stunning architectural marvel and a significant religious site.
  • Jakarta Cathedral: Located opposite Istiqlal Mosque, this beautiful church represents religious harmony in Indonesia.
  • National Museum of Indonesia: Home to an extensive collection of artefacts and exhibits detailing Indonesia's rich history and diverse cultures.
  • Taman Mini Indonesia Indah (TMII): A sprawling cultural park showcasing the diverse traditions and architecture of Indonesia's various provinces.
If you are looking for other activities around Gran Melia Jakarta, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Gran Melia Jakarta from the Airport

Navigating your journey from Soekarno-Hatta International Airport (CGK) to Gran Melia Jakarta is straightforward, with several convenient options available. Understanding your airport transfer service of Gran Melia Jakarta options ensures a smooth arrival. Here’s how to get to Gran Melia Jakarta:

  • Airport Link Train: The airport train service provides a fast and efficient way to reach the city centre, from where you can take a taxi or rideshare service to the hotel.
  • Airport Shuttle Buses: Several bus companies operate services from the airport to various points in Jakarta.
  • Public Metered Taxis: Official airport taxis are readily available at designated ranks outside the arrival terminals. Ensure the meter is used for fare calculation.
  • Rideshare Services: Popular rideshare applications can be used to book a car directly from the airport to your destination.
For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Gran Melia Jakarta

Gran Melia Jakarta offers a compelling combination of luxury, comfort, and convenience, making it an outstanding choice for Australian travellers. Its prime location in South Jakarta provides easy access to business districts, shopping, and cultural attractions. The hotel's commitment to excellent service, comfortable accommodations, and a wide array of facilities ensures a memorable stay.

  • Prime Location: Situated in the vibrant Kuningan area, offering excellent connectivity.
  • Exceptional Service: Friendly and professional staff dedicated to guest satisfaction.
  • Comfortable Accommodations: Well-appointed rooms with modern amenities and climate control.
  • Convenient Facilities: Including fitness centre, Wi-Fi, and 24-hour front desk.
Ready to experience the best of Jakarta? Check room availability at Gran Melia Jakarta and Book Gran Melia Jakarta today through Traveloka for great deals.

For more options, you can also Book budget hotels in Jakarta and Easily book domestic and international flights at low prices.

All facilities in Gran Melia Jakarta

Facility

  • Outdoor pool
  • Poolside bar
  • Steam room
  • Children pool
  • Swimming pool
Bar, Cafe and Lounge Gran Melia Jakarta
Bar, Cafe and Lounge
Swimming Pool Gran Melia Jakarta
Swimming Pool
Fitness Center Gran Melia Jakarta
Fitness Center
Functional Hall Gran Melia Jakarta
Functional Hall
Lobby Gran Melia Jakarta
Lobby

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Buffet breakfast
  • Poolside bar
  • Vegetarian meal

Transportation

  • Secure parking

General

  • AC
  • Ballroom
  • Banquet
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Wheelchair accessible

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Accommodation Policy & General Information in Gran Melia Jakarta

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 302,500/guest for extra breakfast.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Gran Melia Jakarta
334
Number of floors in Gran Melia Jakarta
16
Another facilities in Gran Melia Jakarta
Children pool, Buffet breakfast, Poolside bar, Vegetarian meal, Secure parking

Frequently asked questions about Gran Melia Jakarta

What is normal check-in & check-out time at Gran Melia Jakarta?
The standard check-in time at Gran Melia Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Gran Melia Jakarta provide breakfast?
Yes, Gran Melia Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Gran Melia Jakarta?
Gran Melia Jakarta has a 5.0-star rating.
How many floors does Gran Melia Jakarta have?
Gran Melia Jakarta has 16.
How many rooms are available at Gran Melia Jakarta?
Gran Melia Jakarta has 334.
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Gran Melia Jakarta reviews and ratings

Overall Ratings & Reviews Gran Melia Jakarta

Traveloka (2,071)
Other sources (480)
8.8
Very Good
From 2,071 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.0

People often mention about Gran Melia Jakarta
All
Staff Friendliness (46)
Bedroom (43)
Room Space (40)
Distance to City Center (39)
Variety (39)
Bathroom (38)
Ambiance (37)
Taste (37)
Hotel Area (34)
Accessibility (32)
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Traveller Reviews Gran Melia Jakarta

Number of reviews per page
20
40
Customer reviews
Bagus A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I really regret it, I just found out about this hotel... It's absolutely amazing, the staff are all amazing, all very helpful, from housekeeping, reception, restaurant, security especially Mr. Ibnu, the pool staff is awesome... Stay healthy, ladies and gentlemen... Success for Gran Melia Hotel...
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Accommodation's Reply
23 Oct 2026
Dear Mr. Bagus A., Thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed your stay at Gran Melia Jakarta and were satisfied with the service and assistance from all our team members. Your compliments regarding the housekeeping department, reception, restaurant, security, and especially Mr. Ibnu from the pool team mean a great deal to us. We will pass on these compliments to Mr. Ibnu and the entire team to inspire us to continue striving to provide the best service to all our guests. Thank you for trusting Gran Melia Jakarta with your stay. We hope to welcome you back soon for an even better experience. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta
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L***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I was a little confused because I couldn't find a comb in a hotel of this stature. But when I called, it was delivered immediately.
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indra c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Impressing service, good for family.
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Accommodation's Reply
05 Oct 2026
Dear Mr. Indra C, Thank you for taking the time to share your review of our property. We are delighted to hear that you were impressed with our service and found Gran Meliá Jakarta to be a great choice for your family. It is our pleasure to create a comfortable and enjoyable experience for families, and we truly appreciate your kind recognition of our team. We look forward to welcoming you and your family back for another memorable stay. Best Regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
RADOT S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Food and room cleanliness are maintained.
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Accommodation's Reply
05 Oct 2026
Dear Mr. Radot S., Thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed our food and were satisfied with the cleanliness of your room during your stay. We greatly appreciate your compliments and hope to welcome you back to Grand Melia Jakarta again for an even more memorable experience. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Jakarta
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Claudya
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
perfectooo.. Gran Melia Keeren
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Accommodation's Reply
25 Sep 2026
Dear Ms. Claudia A.M.H., Thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed your stay at Gran Melia Jakarta. We greatly appreciate your support and hope to welcome you back again for another memorable experience. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta
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A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Various options of cuisine and restaurant. Cozy ambiance.
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Accommodation's Reply
25 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your review of our property. We are delighted to hear that you enjoyed the variety of cuisine and restaurant options available at Gran Meliá Jakarta, as well as the cozy ambiance. It is wonderful to know that our dining experiences contributed to making your visit enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Best Regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Excellent food and facilities.
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Accommodation's Reply
25 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your review of our property. We are pleased to know that you found our hotel neat and well maintained. We also appreciate your honest comment regarding some of our aging facilities. Please be assured that your feedback is valuable to us and has been shared with the relevant team as we continue our efforts to maintain and enhance our facilities. We look forward to welcoming you back and providing you with an even more comfortable experience. Best Regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The location is strategic, especially for weekend stays, as you can enjoy the Kuningan CFD. The breakfast menu is extensive and comprehensive, with undeniable flavors. The hotel staff is excellent, with quick check-in and check-out times.
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1 people find it helpful
Accommodation's Reply
04 Sep 2026
Dear Valued Guest, Thank you very much for your wonderful review and for choosing Gran Meliá Jakarta for your weekend stay. We are delighted to know that you enjoyed our strategic location as well as our wide variety of breakfast selections. It is also wonderful to hear that you were satisfied with our service and found the check-in and check-out process quick and convenient. We truly appreciate your kind feedback and look forward to welcoming you back for another enjoyable stay with us. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Friendly staff, very nice hotel and good service. Will come back.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your review of our property. We are delighted to hear that you enjoyed our hotel, service, and the friendliness of our team. Your kind words are greatly appreciated and will certainly be shared with our colleagues. We look forward to welcoming you back for another enjoyable stay at Gran Meliá Jakarta. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
L***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Please ensure that all tableware is really cleaned before. I found the cup on my table with a lipstick mark on it.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for your review of our property. We sincerely apologize for the cleanliness issue you experienced with the cup on your table. Finding a lipstick mark on the tableware is certainly does not reflect the high standards of hygiene and service that we strive to maintain. Please rest assured that your feedback has been shared with our Food & Beverage and Stewarding teams for immediate attention. We will reinforce our cleaning and inspection procedures to ensure that all tableware is thoroughly cleaned and carefully checked before being served to our guests. We hope to have the opportunity to welcome you back and provide you with a much better experience. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Friendly hotel staff helped during check-in
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Accommodation's Reply
29 Jul 2026
Dear Gentlemen/Ladies, Thank you for reviewing our hotel. We are delighted to hear that our hotel staff were friendly and helpful during the check-in process. Your compliments mean a lot to us and encourage our entire team to continue providing friendly and professional service to all guests. We hope to welcome you back to Gran Meliá Jakarta again and provide you with an even better stay experience. Sincerely, Lita Amanda, Director of Customer Experience, Gran Meliá Jakarta
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O***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
over all ok stay and eat at gran melia jakarta
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Melia Jakarta. We are delighted to hear that you enjoyed your stay and overall dining experience with us. Your review inspires our entire team to strive for excellent service and create memorable experiences for all our guests. We look forward to welcoming you back to Grand Melia Jakarta in the near future. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Jakarta
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The staff is super friendly, one stop experience staying here.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Melia Jakarta. We are delighted to hear that you were impressed with the friendly service of our staff and enjoyed your comfortable stay with our comprehensive services. We look forward to welcoming you back to Grand Melia Jakarta for another memorable experience in the future. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Jakarta
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armila n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Although we couldn't catch the free dinner hour, we were overall satisfied with the service. The food was varied and the room was spacious, allowing the baby to move around freely.
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1 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Ms. Armila N., Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us. We are glad to hear that you enjoyed the variety of food we served and the spacious rooms that allowed your little one to move around comfortably. We greatly appreciate your review and hope to welcome you and your family back to Gran Meliá Jakarta for an even better experience next time. Sincerely, Lita Amanda, Director of Customer Experience, Gran Meliá Jakarta
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h***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The staff is friendly and the hotel is clean and comfortable.
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2 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you felt comfortable during your stay and were impressed with the cleanliness of the hotel and the friendliness of our staff. Your positive review encourages our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Gran Melia Jakarta in the near future. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Nice hotel for my family. The food has a good taste.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Thank you for sharing your wonderful review. We are delighted to know that you and your family had an enjoyable stay at Gran Meliá Jakarta. It is a pleasure to hear that you enjoyed our delicious food. Your kind feedback is truly appreciated and will be shared with our culinary team as encouragement to continue delivering exceptional dining experiences. We look forward to welcoming you and your family back for another memorable stay in the near future. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Always a different experience every time I come here with consistently good quality standards.
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Thank you for reviewing our hotel. We are delighted to hear that each visit to Gran Melia Jakarta provides a unique and memorable experience, while maintaining consistently high standards of quality. We look forward to welcoming you back again in the future. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta
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Rocky N. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The hotel's hospitality and service are excellent. They respond quickly. The food is delicious. The amenities in the rooms, gym, and pool are all complete. We recommend a staycation here.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Rocky N.N., Thank you for your review of our accommodation. We are delighted to hear that you enjoyed your stay with us. From the friendly and responsive service that met your expectations to the food that also exceeded your expectations, we are also pleased that our in-room amenities, fitness center, and swimming pool contributed to your comfort throughout your stay. We hope to welcome you back to Gran Melia Jakarta for another memorable stay in the future. Sincerely, Lita Amanda, Customer Experience Director, GranMeliá Jakarta
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Okay, what a great stay.
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1 people find it helpful
Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for rating our hotel. We are delighted to hear that you enjoyed your wonderful stay with us. Your positive feedback encourages us to continue striving for the best service. We hope to welcome you back to our hotel again in the future for an even more memorable stay. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Hotel Jakarta
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C***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The staff was really friendly and helpful! The cleaning service was awesome as well. Will definitely come back to stay at Gran Melia Jakarta in the future!
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest, Thank you for your review of our property. We are delighted to hear that you enjoyed your stay with us and that our friendly and helpful team made a positive impression on your experience. It is also rewarding to know that you were pleased with the cleanliness of your room and the quality of our housekeeping service. We look forward to welcoming you back to Gran Meliá Jakarta in the near future for another memorable stay. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.