How many rooms are available at Gran Melia Jakarta?

Gran Melia Jakarta has 334 rooms in total.

Does Gran Melia Jakarta provide parking?

Yes, Gran Melia Jakarta provides parking. Please confirm details directly with the hotel.

Does Gran Melia Jakarta have a swimming pool?

Yes, a swimming pool is available at Gran Melia Jakarta.

What do past guests say about Gran Melia Jakarta?

Gran Melia Jakarta is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Gran Melia Jakarta

Name: Gran Melia Jakarta
Address: Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950, Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Jakarta, 12950, Indonesia
Rating: 8.8

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8.8

/10

Very Good

2,527 reviews

What Guests Say About Their Stay

Staff Friendliness (61)

Room Space (55)

Bedroom (49)

Bathroom (49)

Rocky N. N.

9.7

/ 10

The hotel's hospitality and service are excellent. They respond quickly. The food is delicious. The amenities in the rooms, gym, and pool are all complete. We recommend a staycation here.

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C***a

9.7

/ 10

The staff was really friendly and helpful! The cleaning service was awesome as well. Will definitely come back to stay at Gran Melia Jakarta in the future!

F***s

10.0

/ 10

The staff was very friendly, especially Ayu Wulandari, very helpful and really gave full information about what I asked. It's really nice to have a night here with my family.

a***o

8.8

/ 10

A pleasant experience. Very helpful staff, strategic location. We will come back again.

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A***r

10.0

/ 10

When I go to Jakarta, I always stay at the Grand Melia because the service is good and the staff is very friendly. Basically, the Grand Melia is the best for me 👍😍

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In the Area

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Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Location Gran Melia Jakarta is located in area / city Kuningan, surrounded by Embassies and Business District There are plenty of shopping and tourist attractions nearby, 4 km from Kota Kasablanka and 5 km from Pacific Place. Around 7 km from Grand Indonesia and Plaza Indonesia. About Gran Melia Jakarta Gran Melia Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here. From business event to corporate gathering, Gran Melia Jakarta provides complete services and facilities that you and your colleagues need. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. The hotel’s fitness center is a must-try during your stay here. Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Gran Melia Jakarta exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Gran Melia Jakarta is a hotel with great comfort and excellent service according to most hotel's guests. Enjoy luxurious treats and incomparable experience by staying at Gran Melia Jakarta.

Available Room Types in Gran Melia Jakarta

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Gran Melia Jakarta

Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950

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Discover More About Gran Melia Jakarta

Discover the Luxury of Gran Melia Jakarta

Welcome to Gran Melia Jakarta, your gateway to an unforgettable experience in the heart of Indonesia's vibrant capital. Whether you're visiting for business or leisure, Gran Melia Jakarta offers unparalleled comfort, exquisite dining, and world-class service, ensuring every moment of your stay is exceptional. Room rates at Gran Melia Jakarta start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Gran Melia Jakarta Location

Gran Melia Jakarta is strategically situated in the bustling Kuningan district of Jakarta Selatan, a prime location that places you at the center of the city's commercial and entertainment hub. Located at , Kuningan, Setiabudi, Jakarta, Indonesia, 12950, the hotel is approximately 45 minutes from Soekarno-Hatta International Airport (CGK) and a mere 15 minutes from the nearest major highway, providing seamless connectivity for all travelers. The atmosphere surrounding Gran Melia Jakarta is one of sophisticated urban energy, with easy access to business centers, upscale shopping malls, and a diverse array of dining and entertainment options. It’s an ideal base for exploring the dynamic pulse of Jakarta.

Gran Melia Jakarta Facilities & Services

Facilities for guests at Gran Melia Jakarta are designed to cater to every need, ensuring a comfortable and enriching stay.

Indulge in a rejuvenating experience at the luxurious **Gran Melia Jakarta Spa**, offering a range of treatments from 10:00 AM to 10:00 PM, with prices starting from PHP 2,500.
Take a refreshing dip in the **outdoor swimming pool**, open daily from 6:00 AM to 8:00 PM, a perfect oasis to unwind.
Maintain your fitness routine at the state-of-the-art **fitness center**, available 24/7 for your convenience.
Younger guests will delight in the **Kids' Club**, offering engaging activities from 9:00 AM to 6:00 PM.
Enjoy the convenience of **complimentary Wi-Fi** throughout the hotel.
Benefit from **free parking space** for guests arriving by car.
A **complimentary shuttle service** is available to select nearby shopping destinations, running at scheduled intervals.

Gran Melia Jakarta Room Types

Discover a diverse selection of accommodations with the various room types of Gran Melia Jakarta, each meticulously designed to offer comfort and style.

Deluxe Room:
Available with City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub.
Premium Room:
Offering enhanced space and amenities, with City View or Garden View options. Non-smoking rooms are available, and select rooms include a bathtub.
The Level Room:
Experience exclusive privileges and enhanced comfort, with City View. Non-smoking rooms are available, and a bathtub is a standard feature.
Suite:
Spacious and elegantly appointed, these suites offer separate living areas and City View. Non-smoking rooms are available, and all suites come with a bathtub.
Family Room:
Designed for families, these rooms offer ample space and comfort, with Garden View. Non-smoking rooms are available, and a bathtub is included.

Gran Melia Jakarta is not a pet-friendly hotel.

Gran Melia Jakarta Dining & Restaurants

Savor an exquisite culinary journey at Gran Melia Jakarta, where diverse flavors and sophisticated ambiances await.

Café Gran Via:
Enjoy a lavish international buffet with live cooking stations. Estimated price per person: PHP 1,200. Operating hours: Breakfast 6:00 AM - 10:30 AM, Lunch 12:00 PM - 3:00 PM, Dinner 6:00 PM - 10:00 PM.
Oasis Pool Bar:
Relax with refreshing drinks and light snacks by the pool. Estimated price per person: PHP 500. Operating hours: 10:00 AM - 8:00 PM.
Lobby Lounge:
A sophisticated setting for coffee, tea, and pastries, as well as evening cocktails. Estimated price per person: PHP 400. Operating hours: 8:00 AM - 11:00 PM.

Gran Melia Jakarta Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Gran Melia Jakarta.

National Monument (Monas):
An iconic landmark offering panoramic views of the city.
Istiqlal Mosque:
The largest mosque in Southeast Asia, a significant architectural and religious site.
Jakarta Cathedral:
A beautiful example of neo-Gothic architecture, located opposite Istiqlal Mosque.
National Museum of Indonesia:
Explore the rich history and diverse culture of Indonesia.
Grand Indonesia Shopping Town:
A premier destination for luxury shopping, dining, and entertainment.

If you are looking for other activities around Gran Melia Jakarta, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Gran Melia Jakarta from the Airport

Navigating your journey to Gran Melia Jakarta is made convenient with several transportation options. The airport transfer service of Gran Melia Jakarta ensures a smooth arrival.

Hotel Private Airport Transfer:
For ultimate comfort and convenience, pre-book the hotel's private airport transfer service. Prices start from PHP 1,500. This service offers a direct and hassle-free journey to your accommodation.
Metered/Coupon Taxis:
Available at the airport's official taxi stands. Estimated fare to Gran Melia Jakarta: PHP 300 - PHP 400, depending on traffic.
Ride-hailing Service:
Apps are readily available at the airport. Estimated fare: PHP 250 - PHP 350, subject to surge pricing and traffic conditions.
Airport Premium Buses:
While not directly to the hotel, these buses can take you to major city hubs, from where you can take a taxi or ride-hailing service. Estimated fare: PHP 100 - PHP 150.

For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Gran Melia Jakarta

Gran Melia Jakarta stands out as a premier choice for discerning travelers seeking luxury, comfort, and convenience in Jakarta.

Prime Location:
Situated in the heart of Kuningan, offering easy access to business districts, shopping, and dining.
Exceptional Facilities:
From a world-class spa and fitness center to a refreshing pool and engaging kids' club, every amenity is designed for your enjoyment.
Diverse Dining Options:
Indulge in a variety of culinary experiences, from international buffets to relaxed poolside snacks.
Luxurious Accommodations:
A range of elegantly appointed rooms and suites cater to every need, ensuring a restful stay.
Impeccable Service:
Experience the renowned hospitality of Gran Melia, where every detail is attended to with care.

Discover the best Room availability at Gran Melia Jakarta and make your Booking Gran Melia Jakarta today through Traveloka for a seamless and rewarding experience. Book budget hotels in Jakarta and Easily book domestic and international flights at low prices.

All facilities in Gran Melia Jakarta

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Wedding service

General

AC
Ballroom
Banquet
Fireplace in lobby
Non-smoking room
Swimming pool
Smoking area

Things to Do

Fitness center
Hot tub
Massage
Outdoor pool
Sauna
Spa
Steam room

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Projector

Food and Drinks

Buffet breakfast
Poolside bar
Vegetarian meal

Accessibilty

Accessibility equipment
Accessible bathroom
Wheelchair accessible

Family-friendly Facilities

Children pool

Transportation

Secure parking

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Gran Melia Jakarta

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 302,500/guest for extra breakfast.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Gran Melia Jakarta	334
Number of floors in Gran Melia Jakarta	16
Another facilities in Gran Melia Jakarta	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Gran Melia Jakarta

What are available facilities at Gran Melia Jakarta?

There are top facilites at Gran Melia Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Gran Melia Jakarta?

The standard check-in time at Gran Melia Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Gran Melia Jakarta provide breakfast?

Yes, Gran Melia Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Gran Melia Jakarta?

Gran Melia Jakarta is a 5.0-star hotel.

How many floors does Gran Melia Jakarta have?

Gran Melia Jakarta has 16 floors.

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More Reviews from Other Guests in Gran Melia Jakarta

Overall Ratings & Reviews Gran Melia Jakarta

Traveloka (2,055)

Other sources (472)

8.8

Very Good

From 2,055 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.1

Meal

8.7

Location

9.0

Service and Facilites

9.0

People often mention about Gran Melia Jakarta

All

Staff Friendliness (40)

Bedroom (38)

Distance to City Center (35)

Room Space (35)

Bathroom (34)

Ambiance (32)

Taste (32)

Variety (32)

Hotel Area (30)

Accessibility (29)

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Traveler Reviews Gran Melia Jakarta

Number of reviews per page

Customer reviews

armila n.

10.0

/10

Reviewed 1 day(s) ago

Although we couldn't catch the free dinner hour, we were overall satisfied with the service. The food was varied and the room was spacious, allowing the baby to move around freely.

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h***y

Leisure

10.0

/10

Reviewed 1 week(s) ago

The staff is friendly and the hotel is clean and comfortable.

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Accommodation's Reply

07 Jul 2026

Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you felt comfortable during your stay and were impressed with the cleanliness of the hotel and the friendliness of our staff. Your positive review encourages our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Gran Melia Jakarta in the near future. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta

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R***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

Nice hotel for my family. The food has a good taste.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, Thank you for sharing your wonderful review. We are delighted to know that you and your family had an enjoyable stay at Gran Meliá Jakarta. It is a pleasure to hear that you enjoyed our delicious food. Your kind feedback is truly appreciated and will be shared with our culinary team as encouragement to continue delivering exceptional dining experiences. We look forward to welcoming you and your family back for another memorable stay in the near future. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

10.0

/10

Reviewed 3 week(s) ago

Always a different experience every time I come here with consistently good quality standards.

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Accommodation's Reply

25 Jun 2026

Dear Valued Guest, Thank you for reviewing our hotel. We are delighted to hear that each visit to Gran Melia Jakarta provides a unique and memorable experience, while maintaining consistently high standards of quality. We look forward to welcoming you back again in the future. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta

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Rocky N. N.

Staycation

9.7

/10

Reviewed 3 week(s) ago

The hotel's hospitality and service are excellent. They respond quickly. The food is delicious. The amenities in the rooms, gym, and pool are all complete. We recommend a staycation here.

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Accommodation's Reply

25 Jun 2026

Dear Mr. Rocky N.N., Thank you for your review of our accommodation. We are delighted to hear that you enjoyed your stay with us. From the friendly and responsive service that met your expectations to the food that also exceeded your expectations, we are also pleased that our in-room amenities, fitness center, and swimming pool contributed to your comfort throughout your stay. We hope to welcome you back to Gran Melia Jakarta for another memorable stay in the future. Sincerely, Lita Amanda, Customer Experience Director, GranMeliá Jakarta

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A***a

9.4

/10

Reviewed 4 week(s) ago

Okay, what a great stay.

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1 people find it helpful

Accommodation's Reply

22 Jun 2026

Dear Valued Guest, Thank you for rating our hotel. We are delighted to hear that you enjoyed your wonderful stay with us. Your positive feedback encourages us to continue striving for the best service. We hope to welcome you back to our hotel again in the future for an even more memorable stay. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Hotel Jakarta

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C***a

9.7

/10

Reviewed 6 week(s) ago

The staff was really friendly and helpful! The cleaning service was awesome as well. Will definitely come back to stay at Gran Melia Jakarta in the future!

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Accommodation's Reply

16 Jun 2026

Dear Valued Guest, Thank you for your review of our property. We are delighted to hear that you enjoyed your stay with us and that our friendly and helpful team made a positive impression on your experience. It is also rewarding to know that you were pleased with the cleanliness of your room and the quality of our housekeeping service. We look forward to welcoming you back to Gran Meliá Jakarta in the near future for another memorable stay. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

G***o

Staycation

10.0

/10

Reviewed 7 week(s) ago

It's a good experience with family for a stay at Grand Melia.

1 people find it helpful

Accommodation's Reply

31 May 2026

Dear Valued Guest, Thank you for your review of our property. We are delighted to know that you and your family had a good stay at Gran Meliá Jakarta. Creating memorable and enjoyable experiences for families is something we truly strive for, and it is rewarding to hear that we were able to contribute to your visit. We greatly appreciate your kind feedback and look forward to welcoming you and your family back for another wonderful stay in the future. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Anna V.

Staycation

10.0

/10

Reviewed 7 week(s) ago

Enjoyed staying at GM, always choose Red Level, excellent service.

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Accommodation's Reply

31 May 2026

Dear Anna Wee, Thank you for reviewing our hotel. We are delighted to hear that you enjoyed your stay at Grand Melia Jakarta, especially our RedLevel service. We are honored that you chose us, and we sincerely appreciate your appreciation of the service our team provided. We hope to welcome you back to Grand Melia Jakarta in the near future. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Jakarta

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Rhomauli

Staycation

9.7

/10

Reviewed 8 week(s) ago

Spent my 45th bday and our anniversary here in this hotel. Such a perfect place to be. They will charge you for the bday writing and all, but it's not that pricey. We got free breakfast and dinner, but the breakfast was a far better experience than the dinner. The menu that evening was kinda blah blah. Pool and sauna work well. The staffs are friendly and on top of things. Totally will come back.

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Accommodation's Reply

20 May 2026

Dear Valued Guest, Thank you for your review of our property. We are truly honored to have been part of such a special occasion and delighted to know you had a memorable stay with us. We are pleased that you enjoyed the breakfast experience, our pool and sauna facilities, as well as the friendly service from our team. Your feedback regarding the dinner menu is also greatly appreciated and will certainly be shared with our culinary team for further improvement. It means a lot to hear that you would love to come back, and we look forward to welcoming you again for another wonderful celebration in the future. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

T***a

Staycation

8.2

/10

Reviewed 10 week(s) ago

Friendly staff... Swimming pool open until 8pm

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Accommodation's Reply

20 May 2026

Dear Valued Guest, Thank you for reviewing our accommodation. We are delighted to hear that you enjoyed our friendly staff and the late-night swimming pool. We hope to welcome you back for another enjoyable stay in the future. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Hotel Jakarta

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J***o

Staycation

10.0

/10

Reviewed 10 week(s) ago

I booked a premium room and got a free room upgrade. Thank you so much. The facilities are very complete. Everything you need is there. All the staff are very friendly.

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Accommodation's Reply

20 May 2026

Dear Valued Guest, Thank you for reviewing our hotel. We are delighted to hear that you were satisfied with the complimentary room upgrade and the comprehensive amenities we provided. Your compliments regarding the friendliness of our staff are very meaningful and will encourage our team to continue providing the best possible service to all our guests. We hope to welcome you back for an even more memorable stay in the future. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Hotel Jakarta

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N***n

10.0

/10

Reviewed 13 week(s) ago

Friendly staff and great value for reasonable pricing.

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Accommodation's Reply

22 Apr 2026

Dear Valued Guest, Thank you for your review of our property. We are delighted to hear that you enjoyed our friendly staff and found great value in our pricing. Your feedback means a lot to us, and we truly appreciate your support. We look forward to welcoming you back again soon. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

9.4

/10

Reviewed 16 week(s) ago

It's fun, the pool is clean. The food needs to be improved.

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Accommodation's Reply

30 Mar 2026

Dear Valued Guest, Thank you for reviewing our accommodation. We are delighted to hear that you enjoyed your stay and the clean swimming pool. Your feedback regarding the food is greatly appreciated, and our team will take it seriously to improve the quality of our cuisine. We hope to welcome you back again for an even better experience next time. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Hotel Jakarta

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Ricky T.

9.0

/10

Reviewed 25 week(s) ago

Resto is very crowded and no food is left

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Accommodation's Reply

02 Feb 2026

Dear Mr. Ricky T, Thank you for sharing your feedback with us. We sincerely apologize for your experience at the restaurant, particularly regarding the crowd and the availability of food. This is certainly not the level of service we aim to provide. Please be assured that your comments have been shared with our team for immediate improvement. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much better experience in the future. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

Business

10.0

/10

Reviewed 25 week(s) ago

I truly enjoyed my stay. The room was very clean, had a lovely fragrance, and the building felt elegant and classy. The staff were exceptionally warm and welcoming. I would definitely return.

2 people find it helpful

Accommodation's Reply

26 Jan 2026

Dear Valued Guest, Thank you for your review of our property and for sharing your wonderful feedback. We are delighted to know that you truly enjoyed your stay with us and appreciated the cleanliness, pleasant fragrance, and elegant atmosphere of our hotel. Your kind words about our warm and welcoming team mean a lot to us, as delivering genuine hospitality is always our top priority. We truly appreciate your recommendation and look forward to welcoming you back again for another memorable stay. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

10.0

/10

Reviewed 26 week(s) ago

Great property. Eventhou the hotel been there for a while, the maintance is definetely well done. Room looks brand new, and all amenities in great conditions. However the food and the service can do better improvement.

1 people find it helpful

Accommodation's Reply

02 Feb 2026

Dear Valued Guest, Thank you for your review of our property. We are delighted to know that you enjoyed the property and appreciated the well maintained facilities. It is especially rewarding to hear that the room felt brand new and that all amenities were in excellent condition. Your feedback truly motivates our team, and we look forward to welcoming you back again soon. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

10.0

/10

Reviewed 26 week(s) ago

A little suggestion. Please put padding on each end of the mattress, as the edges are quite sharp and have caused some scrapes on my calves. Thank you.

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Accommodation's Reply

02 Feb 2026

Dear Valued Guest, Thank you for rating our accommodation. We apologize for the inconvenience you experienced regarding the sharp edges of the mattress. We have noted your feedback and will forward it to the relevant team for further action in improving guest comfort and safety. Thank you for helping us continuously improve our services, and we hope to welcome you back for an even better experience in the future. Sincerely, Lita Amanda, Director of Guest Experience, Grand Melia Hotel Jakarta

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P***i

8.4

/10

Reviewed 28 week(s) ago

The hotel is clean and fragrant. The food is varied, but the taste is less than optimal, especially the Indonesian food. Perhaps it could be made more delicious.

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Accommodation's Reply

08 Jan 2026

Dear Valued Guest, Thank you for your review of our accommodation. We are pleased that you found our hotel clean and fragrant. However, we apologize if the variety of food, especially the Indonesian dishes, did not fully meet your expectations. This feedback is very important to us, and we have forwarded it to our chef team for evaluation in order to improve the taste of the food, particularly the Indonesian menu, in the future. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Hotel Jakarta

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R***y

Leisure

10.0

/10

Reviewed 29 week(s) ago

Check-in was very fast. The staff was very helpful. The food was varied. I will stay here again next time. Thank you, Gran Melia.

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1 people find it helpful

Accommodation's Reply

25 Dec 2025

Dear Gentlemen/Ladies, Thank you for reviewing our accommodation. We are delighted to hear that your check-in was quick, our staff were very helpful, and the variety of food met your expectations. We hope to welcome you back to Gran Meliá Jakarta in the future. Sincerely, Lita Amanda, Director of Customer Experience, Gran Meliá Jakarta

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.