Gran Melia Jakarta

Hotels
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8.8
/10
Very Good
2,550 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
The location is strategic, especially for weekend stays, as you can enjoy the Kuningan CFD. The breakfast menu is extensive and comprehensive, with undeniable flavors. The hotel staff is excellent, with quick check-in and check-out times.
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Rocky N. N.

9.7
/ 10
The hotel's hospitality and service are excellent. They respond quickly. The food is delicious. The amenities in the rooms, gym, and pool are all complete. We recommend a staycation here.
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C***a

9.7
/ 10
The staff was really friendly and helpful! The cleaning service was awesome as well. Will definitely come back to stay at Gran Melia Jakarta in the future!

F***s

10.0
/ 10
The staff was very friendly, especially Ayu Wulandari, very helpful and really gave full information about what I asked. It's really nice to have a night here with my family.

a***o

8.8
/ 10
A pleasant experience. Very helpful staff, strategic location. We will come back again.
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In the Area
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Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Children pool
Swimming pool
Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
Elevator
Gran Melia Jakarta is a 5-star hotels that has been welcoming guests since 1995. The accommodation went through a renovation in 2012. Gran Melia Jakarta is part of Gran Meliá Hotels & Resorts under Melia Hotels International. There are 334 rooms spread across 16 floors.
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What's around Gran Melia Jakarta

Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950
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Overview of Gran Melia Jakarta

Gran Melia Jakarta in Jakarta offers a blend of luxury and Indonesian hospitality, creating a serene escape from the bustling city. The hotel's design reflects a modern aesthetic with subtle Indonesian touches, providing a sophisticated and comfortable atmosphere. Situated in a prime location, Gran Melia Jakarta provides easy access to Jakarta's central business district and major shopping destinations. The surrounding neighbourhood is known for its upscale vibe, with embassies, corporate offices, and high-end residences nearby. Public transport options are readily available, making it easy to explore other parts of Jakarta. Gran Melia Jakarta distinguishes itself through its exceptional service, elegant accommodations, and a range of amenities designed to cater to both business and leisure travellers.

Gran Melia Jakarta, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Gran Melia Jakarta Facilities

Featuring 334 rooms in total, Gran Melia Jakarta offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The facilities at Gran Melia Jakarta are designed to cater to a variety of guests. Families can enjoy spacious suites and kid-friendly amenities, while digital nomads will appreciate the high-speed internet and comfortable workspaces. Groups can take advantage of the meeting rooms and communal areas, and leisure travellers will find plenty to enjoy in the spa and recreational facilities.

The accommodation provides a range of facilities and amenities for guests, including .

Rooms at Gran Melia Jakarta are designed for ultimate comfort, featuring high-speed Wi-Fi, dedicated workspaces, plush bedding, and modern bathrooms. In-room conveniences include coffee makers, mini-fridges, and entertainment systems, ensuring a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Gran Melia Jakarta

Expect a refined and tranquil ambience at Gran Melia Jakarta. The daily vibe is generally calm and sophisticated, with mornings filled with the aroma of freshly brewed coffee and evenings offering a relaxed atmosphere in the hotel's restaurants and lounges. While specific organised tours may vary, the concierge can assist with arranging excursions to local attractions. Insider tips include familiarising yourself with the hotel's loyalty program for potential perks and being mindful of local customs, such as dressing modestly when visiting religious sites.

How to Get to Gran Melia Jakarta

Gran Melia Jakarta is conveniently located with access to a major international airport nearby. From the airport, a taxi ride to the hotel typically takes around 30-60 minutes, depending on traffic conditions. Affordable bus connections to the city centre are also available, providing a budget-friendly alternative. The hotel is also accessible via local train lines, with a station within a reasonable distance, offering another convenient way to reach the accommodation.

Food Near Gran Melia Jakarta

Gran Melia Jakarta typically provides a breakfast buffet with a wide selection of international and local dishes. Many rooms also offer coffee and tea-making facilities. If you prefer to explore local culinary options, there are numerous cafs and restaurants within walking distance, offering everything from traditional Indonesian cuisine to international fare. For budget-friendly options, try local warungs (small eateries) serving nasi goreng (fried rice) or gado-gado (Indonesian salad). Mid-range restaurants offer a more refined dining experience with dishes like rendang (beef stewed in coconut milk and spices) and sate (grilled skewers).

Things to Do Around Gran Melia Jakarta

The area surrounding Gran Melia Jakarta offers a variety of attractions and activities. Visit a nearby historic temple to experience Jakarta's cultural heritage, or explore a lively night market for local street food and souvenirs. A riverside park provides a green escape from the city's hustle and bustle. For a one-day walkable highlights tour, consider visiting a national monument, a museum showcasing Indonesian art and history, and a traditional market. A two-day extended stay could include a visit to a nearby island for a relaxing beach getaway. In the evenings, enjoy live music at a local bar or catch a performance at a cultural centre.

Why Gran Melia Jakarta is Popular Among Travellers

Gran Melia Jakarta is popular among travellers for its combination of luxury, convenience, and exceptional service. Repeat visitors often appreciate the hotel's attention to detail, comfortable accommodations, and prime location. The hotel offers excellent value for money, providing a unique and memorable experience for both business and leisure travellers.

Tips for First-Time Visitors

For first-time visitors, consider booking a suite for extra space and comfort, especially if travelling with family. When packing, remember to bring lightweight clothing suitable for the tropical climate, as well as a universal adaptor for your electronic devices. Be aware of local customs, such as removing your shoes before entering someone's home and using your right hand when giving or receiving items. While English is widely spoken in tourist areas, learning a few basic Indonesian phrases can enhance your interactions with locals.

Best Time to Stay at Gran Melia Jakarta

The best time to stay at Gran Melia Jakarta depends on your preferences. The peak season is typically during the dry months, offering sunny skies and pleasant temperatures, but also higher prices and larger crowds. The off-peak season, during the rainy months, offers lower prices and fewer tourists, but be prepared for occasional showers. Consider planning your visit around local events and festivals for a unique cultural experience. For budget-conscious travellers, the shoulder seasons (the months just before and after the peak season) offer a good balance of pleasant weather and affordable prices.

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All facilities in Gran Melia Jakarta

Facility

  • Outdoor pool
  • Poolside bar
  • Children pool
  • Swimming pool
Others Gran Melia Jakarta
Others

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Multilingual staff
  • Wedding service
  • Bellboy service
  • 24-hour security
  • Luggage storage
  • Concierge

Family & Kids

  • Children's pool

Public Facilities

  • Elevator
  • Room service
  • Restaurant
  • Safety deposit box
  • Coffee shop

Business Facilities

  • Computer station
  • Projector
  • Meeting facilities
  • Conference room

Activity & Leisure

  • Hot tub
  • Steam bath
  • Sauna
  • Spa
  • Massage
  • Outdoor pool

Transportation

  • Secure parking

Meals & Dining

  • Breakfast buffet
  • Poolside Bar

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Accessibility

  • Wheelchair accessible

Accommodation Facilities

  • Fireplace in lobby
  • Car park
  • Smoking area

Shuttle Service

  • Airport transfer

Travelling with Companions

  • Babysitting

Nearby Facilities

  • ATM/Bank

Accommodation Policy & General Information in Gran Melia Jakarta

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Gran Melia Jakarta
334
Number of floors in Gran Melia Jakarta
16
Another facilities in Gran Melia Jakarta
Laundry Service, 24-hour front desk, Multilingual staff, Wedding service, Bellboy service

Frequently asked question in Gran Melia Jakarta

What is normal check-in & check-out time at Gran Melia Jakarta?
The standard check-in time at Gran Melia Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Gran Melia Jakarta provide breakfast?
Yes, Gran Melia Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Gran Melia Jakarta have?
Gran Melia Jakarta is a 5.0-star hotel.
How many floors does Gran Melia Jakarta have?
Gran Melia Jakarta has 16 floors.
How many rooms does Gran Melia Jakarta have?
Gran Melia Jakarta has 334 rooms in total.
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More Reviews from Other Guests in Gran Melia Jakarta

Overall Ratings & Reviews Gran Melia Jakarta

Traveloka (2,070)
Other sources (480)
8.8
Very Good
From 2,070 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.0

People often mention about Gran Melia Jakarta
All
Staff Friendliness (46)
Bedroom (43)
Room Space (40)
Distance to City Center (39)
Variety (39)
Bathroom (38)
Ambiance (37)
Taste (37)
Hotel Area (34)
Accessibility (32)
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Traveler Reviews Gran Melia Jakarta

Number of reviews per page
20
40
Customer reviews
Bagus A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I really regret it, I just found out about this hotel... It's absolutely amazing, the staff are all amazing, all very helpful, from housekeeping, reception, restaurant, security especially Mr. Ibnu, the pool staff is awesome... Stay healthy, ladies and gentlemen... Success for Gran Melia Hotel...
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Accommodation's Reply
23 Oct 2026
Dear Mr. Bagus A., Thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed your stay at Gran Melia Jakarta and were satisfied with the service and assistance from all our team members. Your compliments regarding the housekeeping department, reception, restaurant, security, and especially Mr. Ibnu from the pool team mean a great deal to us. We will pass on these compliments to Mr. Ibnu and the entire team to inspire us to continue striving to provide the best service to all our guests. Thank you for trusting Gran Melia Jakarta with your stay. We hope to welcome you back soon for an even better experience. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta
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L***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I was a little confused because I couldn't find a comb in a hotel of this stature. But when I called, it was delivered immediately.
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indra c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Impressing service, good for family.
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Accommodation's Reply
05 Oct 2026
Dear Mr. Indra C, Thank you for taking the time to share your review of our property. We are delighted to hear that you were impressed with our service and found Gran Meliá Jakarta to be a great choice for your family. It is our pleasure to create a comfortable and enjoyable experience for families, and we truly appreciate your kind recognition of our team. We look forward to welcoming you and your family back for another memorable stay. Best Regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
RADOT S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Food and room cleanliness are maintained.
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Accommodation's Reply
05 Oct 2026
Dear Mr. Radot S., Thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed our food and were satisfied with the cleanliness of your room during your stay. We greatly appreciate your compliments and hope to welcome you back to Grand Melia Jakarta again for an even more memorable experience. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Jakarta
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Claudya
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
perfectooo.. Gran Melia Keeren
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Accommodation's Reply
25 Sep 2026
Dear Ms. Claudia A.M.H., Thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed your stay at Gran Melia Jakarta. We greatly appreciate your support and hope to welcome you back again for another memorable experience. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta
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A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Various options of cuisine and restaurant. Cozy ambiance.
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Accommodation's Reply
25 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your review of our property. We are delighted to hear that you enjoyed the variety of cuisine and restaurant options available at Gran Meliá Jakarta, as well as the cozy ambiance. It is wonderful to know that our dining experiences contributed to making your visit enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Best Regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Excellent food and facilities.
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Accommodation's Reply
25 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your review of our property. We are pleased to know that you found our hotel neat and well maintained. We also appreciate your honest comment regarding some of our aging facilities. Please be assured that your feedback is valuable to us and has been shared with the relevant team as we continue our efforts to maintain and enhance our facilities. We look forward to welcoming you back and providing you with an even more comfortable experience. Best Regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The location is strategic, especially for weekend stays, as you can enjoy the Kuningan CFD. The breakfast menu is extensive and comprehensive, with undeniable flavors. The hotel staff is excellent, with quick check-in and check-out times.
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1 people find it helpful
Accommodation's Reply
04 Sep 2026
Dear Valued Guest, Thank you very much for your wonderful review and for choosing Gran Meliá Jakarta for your weekend stay. We are delighted to know that you enjoyed our strategic location as well as our wide variety of breakfast selections. It is also wonderful to hear that you were satisfied with our service and found the check-in and check-out process quick and convenient. We truly appreciate your kind feedback and look forward to welcoming you back for another enjoyable stay with us. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly staff, very nice hotel and good service. Will come back.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your review of our property. We are delighted to hear that you enjoyed our hotel, service, and the friendliness of our team. Your kind words are greatly appreciated and will certainly be shared with our colleagues. We look forward to welcoming you back for another enjoyable stay at Gran Meliá Jakarta. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
L***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Please ensure that all tableware is really cleaned before. I found the cup on my table with a lipstick mark on it.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for your review of our property. We sincerely apologize for the cleanliness issue you experienced with the cup on your table. Finding a lipstick mark on the tableware is certainly does not reflect the high standards of hygiene and service that we strive to maintain. Please rest assured that your feedback has been shared with our Food & Beverage and Stewarding teams for immediate attention. We will reinforce our cleaning and inspection procedures to ensure that all tableware is thoroughly cleaned and carefully checked before being served to our guests. We hope to have the opportunity to welcome you back and provide you with a much better experience. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Friendly hotel staff helped during check-in
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Accommodation's Reply
29 Jul 2026
Dear Gentlemen/Ladies, Thank you for reviewing our hotel. We are delighted to hear that our hotel staff were friendly and helpful during the check-in process. Your compliments mean a lot to us and encourage our entire team to continue providing friendly and professional service to all guests. We hope to welcome you back to Gran Meliá Jakarta again and provide you with an even better stay experience. Sincerely, Lita Amanda, Director of Customer Experience, Gran Meliá Jakarta
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O***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
over all ok stay and eat at gran melia jakarta
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Melia Jakarta. We are delighted to hear that you enjoyed your stay and overall dining experience with us. Your review inspires our entire team to strive for excellent service and create memorable experiences for all our guests. We look forward to welcoming you back to Grand Melia Jakarta in the near future. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Jakarta
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The staff is super friendly, one stop experience staying here.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Grand Melia Jakarta. We are delighted to hear that you were impressed with the friendly service of our staff and enjoyed your comfortable stay with our comprehensive services. We look forward to welcoming you back to Grand Melia Jakarta for another memorable experience in the future. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Jakarta
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armila n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Although we couldn't catch the free dinner hour, we were overall satisfied with the service. The food was varied and the room was spacious, allowing the baby to move around freely.
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1 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Ms. Armila N., Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us. We are glad to hear that you enjoyed the variety of food we served and the spacious rooms that allowed your little one to move around comfortably. We greatly appreciate your review and hope to welcome you and your family back to Gran Meliá Jakarta for an even better experience next time. Sincerely, Lita Amanda, Director of Customer Experience, Gran Meliá Jakarta
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h***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The staff is friendly and the hotel is clean and comfortable.
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2 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you felt comfortable during your stay and were impressed with the cleanliness of the hotel and the friendliness of our staff. Your positive review encourages our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Gran Melia Jakarta in the near future. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Nice hotel for my family. The food has a good taste.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Thank you for sharing your wonderful review. We are delighted to know that you and your family had an enjoyable stay at Gran Meliá Jakarta. It is a pleasure to hear that you enjoyed our delicious food. Your kind feedback is truly appreciated and will be shared with our culinary team as encouragement to continue delivering exceptional dining experiences. We look forward to welcoming you and your family back for another memorable stay in the near future. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Always a different experience every time I come here with consistently good quality standards.
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Thank you for reviewing our hotel. We are delighted to hear that each visit to Gran Melia Jakarta provides a unique and memorable experience, while maintaining consistently high standards of quality. We look forward to welcoming you back again in the future. Sincerely, Lita Amanda, Director of Customer Experience, Gran Melia Jakarta
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Rocky N. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The hotel's hospitality and service are excellent. They respond quickly. The food is delicious. The amenities in the rooms, gym, and pool are all complete. We recommend a staycation here.
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Accommodation's Reply
25 Jun 2026
Dear Mr. Rocky N.N., Thank you for your review of our accommodation. We are delighted to hear that you enjoyed your stay with us. From the friendly and responsive service that met your expectations to the food that also exceeded your expectations, we are also pleased that our in-room amenities, fitness center, and swimming pool contributed to your comfort throughout your stay. We hope to welcome you back to Gran Melia Jakarta for another memorable stay in the future. Sincerely, Lita Amanda, Customer Experience Director, GranMeliá Jakarta
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Okay, what a great stay.
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1 people find it helpful
Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for rating our hotel. We are delighted to hear that you enjoyed your wonderful stay with us. Your positive feedback encourages us to continue striving for the best service. We hope to welcome you back to our hotel again in the future for an even more memorable stay. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Hotel Jakarta
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C***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The staff was really friendly and helpful! The cleaning service was awesome as well. Will definitely come back to stay at Gran Melia Jakarta in the future!
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest, Thank you for your review of our property. We are delighted to hear that you enjoyed your stay with us and that our friendly and helpful team made a positive impression on your experience. It is also rewarding to know that you were pleased with the cleanliness of your room and the quality of our housekeeping service. We look forward to welcoming you back to Gran Meliá Jakarta in the near future for another memorable stay. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta
Number of reviews per page
20
40

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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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