We went there for a birthday staycation and the kids were happy; friendly staff, can be a bit packed during weekends/holidays.

The service is good and the food and rooms are comfortable, suitable for families.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

With the hotel's strategic location in the heart of the Surabaya metropolis, it's easily accessible by private car or public transportation. The hotel's comfortable environment, supported by welcoming staff, and the ambiance of its rooms and amenities create a memorable stay.

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

The hotel's location is excellent, just a short walk to the mall. If you want to enjoy the nightlife on Jalan Tunjungan, you're just a short walk away. The rooms are quite spacious, clean, and the staff provides excellent service and is quick to respond.

The hotel staff was very friendly, very helpful with our needs as well, our 3 night stay at Mercure Surabaya Manyar was very memorable.

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

The lobby area is comfortable and smells great. The rooms are spacious and family-friendly. The breakfast menu is very varied.

A comfortable and pleasant hotel. Ambiance/Facilities: The facilities and ambiance are comfortable and good. Food: Quite varied. Staff assistance: Good. Price: Affordable. Location: Very strategic.

Overall it's very good, just a suggestion if possible, change the TV in the room to a smart TV, it's really cool.

The hotel is strategically located in the city center. I've stayed at Ibis three times when I've been to Surabaya.

It was very spacious to stay at Santika Pandegiling, the place and service were very good.

I've been staying at this hotel for a while now. The prices are affordable. There are plenty of culinary options nearby.

The staff explained well, the place is easy to get to everywhere, close to the city center.

Very enjoyable, I have been a subscriber for the past 15 years every time I go to Surabaya.

The staff are all friendly, the rooms are clean, the bathroom and pool are also clean, the AC cools down quickly, even when turned down it's still cold, and the view is also good.

The 100/99 location is strategically located in the city center and close to everything. Plus, it's the only hotel in Surabaya with a private jacuzzi and sauna. A very thoughtful hotel. Perfect for relaxing.

Have stayed here several times and always get addicted again and again and don't want to move to another hotel 😍

The hotel staff is friendly, the view is nice, the room is comfortable and clean, next time I will come here again.

Comfortable, clean, fragrant, and all the hotel staff are very friendly... Many choices of breakfast menu.