We went there for a birthday staycation and the kids were happy; friendly staff, can be a bit packed during weekends/holidays.

The service is good and the food and rooms are comfortable, suitable for families.

The rooms are clean and the service is quite satisfactory. The location is quite strategic, close to coffee shops and restaurants.

The hotel staff is very friendly, even the security, the rooms are very clean, in short the hotel is great.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

With the hotel's strategic location in the heart of the Surabaya metropolis, it's easily accessible by private car or public transportation. The hotel's comfortable environment, supported by welcoming staff, and the ambiance of its rooms and amenities create a memorable stay.

The hotel staff was very friendly, very helpful with our needs as well, our 3 night stay at Mercure Surabaya Manyar was very memorable.

The hotel staff is very friendly. I always stay at MaxOne. I might stay there twice a month. It's as comfortable as home.

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

I've been staying at this hotel for a while now. The prices are affordable. There are plenty of culinary options nearby.

It was a truly enjoyable stay at Hotel Tunjungan Surabaya. The service was incredibly friendly. Hotel Tunjungan is top-notch. Jaya jaya jaya.

Comfortable, clean, fragrant, and all the hotel staff are very friendly... Many choices of breakfast menu.

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

The lobby area is comfortable and smells great. The rooms are spacious and family-friendly. The breakfast menu is very varied.

The hotel staff and service are quite friendly, the cleanliness and comfort of the rooms are also good and the location is strategic, especially for those from outside the city who are staying for eye treatment at NEC.

Overall it's very good, just a suggestion if possible, change the TV in the room to a smart TV, it's really cool.

Very enjoyable, I have been a subscriber for the past 15 years every time I go to Surabaya.

A comfortable and pleasant hotel. Ambiance/Facilities: The facilities and ambiance are comfortable and good. Food: Quite varied. Staff assistance: Good. Price: Affordable. Location: Very strategic.

Affordable price... Strategic location near the city center... Clean rooms and bathrooms.

My 4-night stay at this hotel was truly delightful. The rooms were comfortable, clean, and most impressively, the staff were incredibly friendly. Special thanks to the incredibly helpful Mr. Arul, the friendly Chef Yusuf in the restaurant, and Mr. Erwin from housekeeping who ensured the rooms were always clean and comfortable. It was a pleasure to receive such warm service. Little things like the friendliness of the staff really make the stay even more enjoyable. I hope they maintain their excellent service. This will definitely be one of the hotels I want to visit again ❤️

The staff explained well, the place is easy to get to everywhere, close to the city center.