Empire Hotels & Resorts

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5.4
/10
Fair
92 reviews

What Guests Say About Their Stay

Nadege

10.0
/ 10
Merveilleux séjour en famille. Pour la seconde fois nous avons résidé dans cet hôtel et que de merveilleux souvenirs. Ils ont une super équipe toujours présent quand nous avons besoin. Les propriétaires sont des personnes au top, d’une extrême gentillesse et toujours à l‘écoute de leur client. Le petit restaurant propose de super repas. Et vous pouvez demander sur place pour la mise en place d’excursion.
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Alexandre

10.0
/ 10
Guesthouse familiale. Acceuil chaleureux, nourriture excellente. Je recommande cet endroit avant tout à celles et ceux qui recherchent un endroit convivial, dans environnement calme et reposant. Ma chambre était simple, mais me convenait pour les quelques jours passés sur place.
See translation

Verified traveler

10.0
/ 10
.friendly staff ..beautiful view and private beach. My opinion u have to upgrade d maintenance because u have a very strategic location. Hope can make the changes because u can attract more customer
In the Area
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Lot 174, Pulau Perhentian Besar, Teluk Dalam, Pulau Perhentian Besar, Besut, Terengganu, Malaysia, 22200

Main Facilities

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WiFi
Staying at Empire Hotels & Resorts is a good choice when you are visiting Pulau Perhentian Besar.
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What's around Empire Hotels & Resorts

Lot 174, Pulau Perhentian Besar, Teluk Dalam, Pulau Perhentian Besar, Besut, Terengganu, Malaysia, 22200
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Exterior Empire Hotels & Resorts
Exterior 2 Empire Hotels & Resorts

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The Charm of Empire Hotels & Resorts in Terengganu

For Australian travellers seeking a memorable Malaysian getaway, Empire Hotels & Resorts in Terengganu offers a compelling blend of comfort, convenience, and local charm. Nestled in a region known for its stunning coastlines and rich cultural heritage, this establishment provides a welcoming base for exploring all that Terengganu has to offer. Whether you're drawn to the pristine beaches, vibrant local markets, or the unique cultural experiences, Empire Hotels & Resorts is poised to be your home away from home. Rates at Empire Hotels & Resorts start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Empire Hotels & Resorts

Empire Hotels & Resorts is strategically situated in the Besut district of Terengganu, a region that perfectly balances natural beauty with accessible amenities. This location places you within easy reach of the area's most captivating sights, while still offering a sense of tranquility. For those arriving by air, the nearest major airport is Sultan Mahmud Airport (TGG), which is approximately a scenic drive away. While Besut itself is more spread out, local bus services and readily available taxis make navigating the immediate vicinity straightforward. For travellers who prefer the freedom of their own wheels, car rental is a popular option, and Empire Hotels & Resorts offers convenient parking facilities, making it an ideal starting point for exploring the wider Terengganu state, much like embarking on a road trip from a charming coastal town in Queensland. The surrounding area is dotted with local eateries and small shops, offering a glimpse into the authentic Terengganu lifestyle.

Guest Facilities and Services at Empire Hotels & Resorts

Guest facilities at Empire Hotels & Resorts are designed to ensure a comfortable and hassle-free stay for all visitors. Understanding the importance of a good start to the day, the hotel often provides excellent breakfast options, catering to diverse tastes, including those who appreciate a hearty buffet or a freshly brewed cup of coffee to kickstart their morning, reminiscent of the strong café culture found across Australia. For added convenience, guests can expect reliable free Wi-Fi throughout the property, allowing you to stay connected. A 24-hour front desk is staffed by friendly and knowledgeable personnel, ready to assist with any queries or requests, ensuring you always have support, much like the helpful staff you'd find at a well-regarded boutique hotel in Melbourne. Secure luggage storage is also available, providing peace of mind if you have an early arrival or late departure.

Room Information and Stay Experience at Empire Hotels & Resorts

The hotel offers a range of accommodation options to suit different needs, ensuring that every guest finds their perfect sanctuary. Room types of Empire Hotels & Resorts are thoughtfully appointed to provide a restful and rejuvenating experience. Guests can anticipate clean, well-maintained rooms featuring comfortable bedding, ensuring a good night's sleep. Modern climate control systems are in place, guaranteeing a pleasant temperature regardless of the external weather, a crucial element for Australian travellers accustomed to reliable air conditioning. The bathrooms are designed to be clean and functional, providing a refreshing space to prepare for your day's adventures or unwind in the evening. While specific room names and sizes are best confirmed directly, the focus is consistently on providing a comfortable and inviting environment.

Recommended Nearby Dining and Cafes around Empire Hotels & Resorts

The culinary landscape around Empire Hotels & Resorts is a delightful exploration of local flavours. You'll find a variety of eateries offering authentic Malaysian cuisine, from flavourful rice dishes to aromatic noodle soups. For those who enjoy a good brunch, the area presents opportunities to discover local cafes serving up delicious meals and excellent coffee, echoing the vibrant café scene that Australians love. Exploring the local food markets is also a must, offering a sensory feast of fresh produce and traditional snacks. Whether you're craving a quick bite or a leisurely meal, the dining options near Empire Hotels & Resorts provide a true taste of Terengganu.

Popular Attractions and Activities near Empire Hotels & Resorts

The Besut district and its surroundings are rich with attractions that showcase the natural beauty and cultural heritage of Terengganu. Here are some popular spots to explore:

  • Pantai Air Tawar:

    A beautiful stretch of beach known for its calm waters and scenic views, perfect for a relaxing day out.
  • Kuala Besut Jetty:

    The primary departure point for ferries to the Perhentian Islands, a world-renowned diving and snorkelling destination.
  • Taman Rekreasi La:

    A local recreational park offering green spaces and walking paths, ideal for a leisurely stroll.
  • Pasar Payang (Central Market):

    While a bit further afield in Kuala Terengganu, it's a significant cultural hub for local crafts, batik, and fresh produce, offering a vibrant market experience.
  • Terengganu State Museum:

    Located in Kuala Terengganu, this museum provides deep insights into the history, culture, and traditions of the state.
If you are looking for other activities around Empire Hotels & Resorts, check out the best deals on Traveloka: Recommended activities in Terengganu!

How to Get to Empire Hotels & Resorts from the Airport

Navigating your journey from the airport to Empire Hotels & Resorts is straightforward, with several convenient options available.

  • Airport Link Trains:

    While there isn't a direct train link to Besut from Sultan Mahmud Airport (TGG), you can take an airport taxi or rideshare service to the nearest bus terminal in Kuala Terengganu and then catch a bus heading towards Besut.
  • Airport Shuttle Buses:

    Look for public bus services operating from Sultan Mahmud Airport (TGG) that can take you towards the main bus routes connecting to Besut.
  • Public Metered Taxis:

    Taxis are readily available at the airport and offer a direct route to Empire Hotels & Resorts. Ensure the meter is used for fare calculation.
  • Rideshare Services:

    You can also opt for a rideshare service booked via a mobile app for a convenient and often cost-effective journey.
For a seamless arrival, consider pre-booking your Airport transfer service or arranging your transport upon landing. Empire Hotels & Resorts airport transfer options are designed to get you to your accommodation with ease.

Summary of Why You Should Choose Empire Hotels & Resorts

Empire Hotels & Resorts in Terengganu stands out as an excellent choice for Australian travellers seeking a comfortable and authentic Malaysian experience. Its prime location offers easy access to both natural wonders and local culture, while the hotel's commitment to guest comfort ensures a relaxing stay.

  • Convenient Location:

    Situated in the beautiful Besut district, providing access to beaches and local attractions.
  • Comfortable Accommodation:

    Well-appointed rooms with essential amenities for a restful stay.
  • Friendly Service:

    A dedicated team ready to assist you throughout your visit.
  • Local Immersion:

    An ideal base for exploring the unique heritage and natural beauty of Terengganu.
Ready to experience the best of Terengganu?

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All facilities in Empire Hotels & Resorts

Entertainment Facility Empire Hotels & Resorts
Entertainment Facility
Common Space Empire Hotels & Resorts
Common Space
Exterior Empire Hotels & Resorts
Exterior
Others Empire Hotels & Resorts
Others
Restaurant Empire Hotels & Resorts
Restaurant

Things to Do

  • Barbecue
  • Picnic area

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Hotel Services

  • Laundry service

Accommodation Policy & General Information in Empire Hotels & Resorts

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
14:00 - 18:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
, Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 5:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 14:00 - 18:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Empire Hotels & Resorts
21
Number of floors in Empire Hotels & Resorts
1
Another facilities in Empire Hotels & Resorts
Barbecue, Picnic area, Breakfast, Free WiFi, Smoke-free area

Frequently asked questions about Empire Hotels & Resorts

What are available facilities at Empire Hotels & Resorts?
There are top facilites at Empire Hotels & Resorts such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Empire Hotels & Resorts?
The standard check-in time at Empire Hotels & Resorts is starting from 14:00 - 18:00 while the latest check-out time is at Before 11:00
Does Empire Hotels & Resorts provide breakfast?
Yes, Empire Hotels & Resorts provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Empire Hotels & Resorts?
Empire Hotels & Resorts has a 2.5-star rating.
How many floors does Empire Hotels & Resorts have?
Empire Hotels & Resorts has 1.
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Empire Hotels & Resorts reviews and ratings

5.4
Fair
From 92 reviews
Cleanliness

4.6

Room Comfort

5.4

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
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Traveller Reviews Empire Hotels & Resorts

Number of reviews per page
20
40
Top reviews
Andrea
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Avoid this place. We stayed here in July 2025 for 4 days and it was a disaster. Before arrival, no response from the property despite multiple attempts. They also provided wrong info about boat schedules from Kuala Besut (boats actually leave every 40 min). Day 1: The place looked abandoned,unfinished buildings, scaffolding, and garbage everywhere. No reception,just a guy at the bar watching loud videos on his phone. He didn’t speak English, so we used the translator. He refused early check-in, probably to sell us a drink during the wait. The sea view room was dirty: stained sheets, hair and dirt in the bathroom, sewer smell, a broken mirror, and no hot water. Complaining didn’t help. Day 2: The day after, we asked if the problem had been fixed. He told us he hadn’t been able to fix it and that a part needed to be ordered, which would arrive the following day. We asked for a different room, but that wasn’t possible. Other guests also stood waiting at “reception” for hours with no help. Day 3: A manager finally showed up and spoke English, but instead of fixing anything, he offered us snacks and a cocktail. He then said it was a public holiday and repairs would be done the next day. We were promised a room change if the issue persisted. Too late, we had only one day left and were showering using the bidet shower. Day 4: Shower was finally fixed. In short: Structure is falling apart, staff is incompetent, and hygiene is unacceptable. Save your holiday, book elsewhere.
Read More
Raul
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Dirty hotel, the matress was very old and the room was very dirty. Seems that wasn't cleaned before the arrival. It's sad because it has the best spot on the beach. If the hotel changes and take care of the costumers it will be top but sadly, not now
Alexandre
icon-Leisure
Leisure
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Guesthouse familiale. Acceuil chaleureux, nourriture excellente. Je recommande cet endroit avant tout à celles et ceux qui recherchent un endroit convivial, dans environnement calme et reposant. Ma chambre était simple, mais me convenait pour les quelques jours passés sur place.
Rodolfo
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

It had a lot of bad reviews in here but I thought it could not be so bad, but unfortunately it was. The bathroom conditions were horrible and there were many insects such as spiders in the room. The whole property seems to not have been taken care for years. Also when you get to the place the real name of the hotel is Empire which sounds a bit suspicious to have a different name from the listing here. I certainly would recommend any other place in the island.
Read More
mohd khairul azmi
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

overall is a nice stay.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Never again book, waste money . terrible !!!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Loved the location and the beach. Very disappointed with level of cleanliness. Some of the rooms we had (had 4 in total) had no toilet paper another had no rubbish bin in and was scattered wity rubbish on bathroom floor under the sink. Another had no towels.
Radek
icon-Family
Family
8.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Nice location at the end of the beach. One of the best sites there. This part of beach is without boat traffic and with basic snorkeling possibilities. Rooms/cottages are well maintained, clean, most of them really large. Everything works (a/c, fan, hot water). Unfortunately the "garden" area is quite full of mess. Some better care would help. It doesn't look like 'luxurious resort' but it is not as bad choice as some reviews say.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Location good.. Need to inprove on the food and toilet cleanness
Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

berkenaan dengan bbq set, makanan sejuk, nasi keras, bbq set sepatutnya at least panas, tapi semua sejuk, keras. one more i order bbq untuk 5dewasa 2kanak2, yang sampai hanya untuk 5 dewasa sahaja. pihak hotel tak nak refund my money back and replace balik untuk masak tapi i denied. and i setuju replace untuk breakfast keesokkkanya. esoknya, person incharge sakit, yang replacement tak tahu menahu pasal replacement untuk breakfast and keep waiting for response. bad service
Read More
Verified traveler
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

nice people.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

This property is in a prime location on a quiet beach on Besar Island. The staff are friendly. I stayed in a dorm which is very basic. Has AC and fan, towel was provided. The shower and toilets are outdoors so there will be bugs, naturally. There are frogs in the toilet stalls so be aware if you are afraid of frogs. No hot water but not really needed in that weather. It was very peaceful there as there weren’t too many guests. It’s the lowest rate I could find, which provided the basics needed during my stay at Perhentian Island.
Read More
Verified traveler
10.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

Nice place. Specially thd manger, Steve was very friendly and attentive.
Verified traveler
10.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

.friendly staff ..beautiful view and private beach. My opinion u have to upgrade d maintenance because u have a very strategic location. Hope can make the changes because u can attract more customer
Verified traveler
8.0
/10
Reviewed 419 week(s) ago

Expedia Group verified review

The surrounding area was a total mess. The room is ok. The staffs are nice. Cant complain much as it is the cheapest place in the area.
Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

Not as clean as we’d have liked and definitely in need of an update, but amazing staff and location. Ok for a night or two
Beatrice
8.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Affordable comfy stay.
Verified traveler
2.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

I had read the bad reviews, but I consider myself a seasoned traveller SEAsia-wise, and a backpacker with pretty low standards. This place still managed to shock me. There is just no excuse for the moldy mattresses in the dorms, the years-old dust collecting around the walls. It's just plain dirty. Maybe the non-dorm rooms are nicer?? The owners were very nice, but I don't understand how they can let their rooms get so filthy. Sorry. If you're a backpacker, watch out here.
Read More
Verified traveler
4.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Bad management, no facilities. People are not polite, they don’t have anything there. It’s a complete fake place. I was the only person who was staying there with my family! Management charged 10 ringgit every day as a tax! Expedia didn’t mention about that. I moved to the new place- they didn’t ask for this tax. This place seriously considers how to treat the traveller and how to manage the people and their convenience. I paid quite a bit of money:) ~650 AUD for 8 nights!!! I didn’t get any refunds. Expedia is saying - eco Marine is not refunding the money. Eco marine is saying Expedia is taking all the money. You guys stop blaming each other. It’s a trap to stay this place through Expedia. Expedia shouldn’t recommend to stay anyone there. Even they put a 4/5 recommendation through Expedia in front of their reception! I didn't want to ruin my holidays...so I decided to move somewhere else. Book at Florabay, Semudra...they are nice and cheap. Good friendly staff. Eat at Ocean beach boyz...
Read More
Verified traveler
8.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

We had great experience in Eco Marine the staff and owners were excellent they treated us like VIPs, we recommend this place for budget travelers who want to experience what’s living on an island means.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Empire Hotels & Resorts

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.4
Fair
From 92 reviews
Cleanliness

4.6

Room Comfort

5.4

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Empire Hotels & Resorts

Number of reviews per page
20
40
Top reviews
Andrea
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Avoid this place. We stayed here in July 2025 for 4 days and it was a disaster. Before arrival, no response from the property despite multiple attempts. They also provided wrong info about boat schedules from Kuala Besut (boats actually leave every 40 min). Day 1: The place looked abandoned,unfinished buildings, scaffolding, and garbage everywhere. No reception,just a guy at the bar watching loud videos on his phone. He didn’t speak English, so we used the translator. He refused early check-in, probably to sell us a drink during the wait. The sea view room was dirty: stained sheets, hair and dirt in the bathroom, sewer smell, a broken mirror, and no hot water. Complaining didn’t help. Day 2: The day after, we asked if the problem had been fixed. He told us he hadn’t been able to fix it and that a part needed to be ordered, which would arrive the following day. We asked for a different room, but that wasn’t possible. Other guests also stood waiting at “reception” for hours with no help. Day 3: A manager finally showed up and spoke English, but instead of fixing anything, he offered us snacks and a cocktail. He then said it was a public holiday and repairs would be done the next day. We were promised a room change if the issue persisted. Too late, we had only one day left and were showering using the bidet shower. Day 4: Shower was finally fixed. In short: Structure is falling apart, staff is incompetent, and hygiene is unacceptable. Save your holiday, book elsewhere.
Read More
Raul
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Dirty hotel, the matress was very old and the room was very dirty. Seems that wasn't cleaned before the arrival. It's sad because it has the best spot on the beach. If the hotel changes and take care of the costumers it will be top but sadly, not now
Alexandre
icon-Leisure
Leisure
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Guesthouse familiale. Acceuil chaleureux, nourriture excellente. Je recommande cet endroit avant tout à celles et ceux qui recherchent un endroit convivial, dans environnement calme et reposant. Ma chambre était simple, mais me convenait pour les quelques jours passés sur place.
Rodolfo
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

It had a lot of bad reviews in here but I thought it could not be so bad, but unfortunately it was. The bathroom conditions were horrible and there were many insects such as spiders in the room. The whole property seems to not have been taken care for years. Also when you get to the place the real name of the hotel is Empire which sounds a bit suspicious to have a different name from the listing here. I certainly would recommend any other place in the island.
Read More
mohd khairul azmi
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

overall is a nice stay.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Never again book, waste money . terrible !!!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Loved the location and the beach. Very disappointed with level of cleanliness. Some of the rooms we had (had 4 in total) had no toilet paper another had no rubbish bin in and was scattered wity rubbish on bathroom floor under the sink. Another had no towels.
Radek
icon-Family
Family
8.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Nice location at the end of the beach. One of the best sites there. This part of beach is without boat traffic and with basic snorkeling possibilities. Rooms/cottages are well maintained, clean, most of them really large. Everything works (a/c, fan, hot water). Unfortunately the "garden" area is quite full of mess. Some better care would help. It doesn't look like 'luxurious resort' but it is not as bad choice as some reviews say.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Location good.. Need to inprove on the food and toilet cleanness
Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

berkenaan dengan bbq set, makanan sejuk, nasi keras, bbq set sepatutnya at least panas, tapi semua sejuk, keras. one more i order bbq untuk 5dewasa 2kanak2, yang sampai hanya untuk 5 dewasa sahaja. pihak hotel tak nak refund my money back and replace balik untuk masak tapi i denied. and i setuju replace untuk breakfast keesokkkanya. esoknya, person incharge sakit, yang replacement tak tahu menahu pasal replacement untuk breakfast and keep waiting for response. bad service
Read More
Verified traveler
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

nice people.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

This property is in a prime location on a quiet beach on Besar Island. The staff are friendly. I stayed in a dorm which is very basic. Has AC and fan, towel was provided. The shower and toilets are outdoors so there will be bugs, naturally. There are frogs in the toilet stalls so be aware if you are afraid of frogs. No hot water but not really needed in that weather. It was very peaceful there as there weren’t too many guests. It’s the lowest rate I could find, which provided the basics needed during my stay at Perhentian Island.
Read More
Verified traveler
10.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

Nice place. Specially thd manger, Steve was very friendly and attentive.
Verified traveler
10.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

.friendly staff ..beautiful view and private beach. My opinion u have to upgrade d maintenance because u have a very strategic location. Hope can make the changes because u can attract more customer
Verified traveler
8.0
/10
Reviewed 419 week(s) ago

Expedia Group verified review

The surrounding area was a total mess. The room is ok. The staffs are nice. Cant complain much as it is the cheapest place in the area.
Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

Not as clean as we’d have liked and definitely in need of an update, but amazing staff and location. Ok for a night or two
Beatrice
8.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Affordable comfy stay.
Verified traveler
2.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

I had read the bad reviews, but I consider myself a seasoned traveller SEAsia-wise, and a backpacker with pretty low standards. This place still managed to shock me. There is just no excuse for the moldy mattresses in the dorms, the years-old dust collecting around the walls. It's just plain dirty. Maybe the non-dorm rooms are nicer?? The owners were very nice, but I don't understand how they can let their rooms get so filthy. Sorry. If you're a backpacker, watch out here.
Read More
Verified traveler
4.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Bad management, no facilities. People are not polite, they don’t have anything there. It’s a complete fake place. I was the only person who was staying there with my family! Management charged 10 ringgit every day as a tax! Expedia didn’t mention about that. I moved to the new place- they didn’t ask for this tax. This place seriously considers how to treat the traveller and how to manage the people and their convenience. I paid quite a bit of money:) ~650 AUD for 8 nights!!! I didn’t get any refunds. Expedia is saying - eco Marine is not refunding the money. Eco marine is saying Expedia is taking all the money. You guys stop blaming each other. It’s a trap to stay this place through Expedia. Expedia shouldn’t recommend to stay anyone there. Even they put a 4/5 recommendation through Expedia in front of their reception! I didn't want to ruin my holidays...so I decided to move somewhere else. Book at Florabay, Semudra...they are nice and cheap. Good friendly staff. Eat at Ocean beach boyz...
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Verified traveler
8.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

We had great experience in Eco Marine the staff and owners were excellent they treated us like VIPs, we recommend this place for budget travelers who want to experience what’s living on an island means.
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