帝国酒店及度假村

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客人对住宿的评价

Nadege

10.0
/ 10
Merveilleux séjour en famille. Pour la seconde fois nous avons résidé dans cet hôtel et que de merveilleux souvenirs. Ils ont une super équipe toujours présent quand nous avons besoin. Les propriétaires sont des personnes au top, d’une extrême gentillesse et toujours à l‘écoute de leur client. Le petit restaurant propose de super repas. Et vous pouvez demander sur place pour la mise en place d’excursion.
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Verified traveler

10.0
/ 10
Le personnel est très sympa et très serviable surtout Alan, et il cuisine vraiment bien. La douche est vraiment pas terrible, l'eau coule très très doucement et le lavabo le robinet n'ai pas trop fixer et la porte coulissante est vraiment bien abîmée donc très difficile de fermer la porte.
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Alexandre

10.0
/ 10
Guesthouse familiale. Acceuil chaleureux, nourriture excellente. Je recommande cet endroit avant tout à celles et ceux qui recherchent un endroit convivial, dans environnement calme et reposant. Ma chambre était simple, mais me convenait pour les quelques jours passés sur place.
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Lot 174, Pulau Perhentian Besar, Teluk Dalam, Pulau Perhentian Besar, Besut, Terengganu, Malaysia, 22200

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注意:这家旅馆以前名为Empire Hotels & Resorts 当您访问大停泊岛时,入住帝国酒店及度假村是一个不错的选择。
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帝国酒店及度假村周围有什么

Lot 174, Pulau Perhentian Besar, Teluk Dalam, Pulau Perhentian Besar, Besut, Terengganu, Malaysia, 22200
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进一步了解帝国酒店及度假村

Overview of Empire Hotels & Resorts

Terengganu, a state celebrated for its pristine coastlines and rich cultural heritage, offers a tranquil escape for many Malaysian travelers. situated within this beautiful region, the town of Besut serves as a gateway to island adventures and local charm. It's here, on the idyllic Pulau Perhentian Besar, that you'll find Empire Hotels & Resorts, a 2.5-star accommodation option designed for those seeking a comfortable and accessible base for their island explorations.

Empire Hotels & Resorts presents itself as a practical choice for visitors to Pulau Perhentian Besar, offering 21 rooms spread across its 21 floors. This establishment, which has garnered 74 guest reviews, aims to provide a straightforward lodging experience. For travelers looking for a wallet-conscious stay that still offers essential comforts, Empire Hotels & Resorts stands as a viable option on this popular island destination.

Who Is Empire Hotels & Resorts Perfect For?

For the budget-conscious traveler exploring the stunning islands of Terengganu, Empire Hotels & Resorts offers a practical solution. Its 2.5-star rating signifies a focus on providing essential amenities without unnecessary frills, making it an excellent choice for backpackers, solo adventurers, or couples who prioritize spending their funds on island activities and local cuisine rather than luxurious accommodation. You can book attractions through Traveloka.

The hostel-style accommodation, combined with facilities like barbecue areas and picnic spots, suggests that Empire Hotels & Resorts is well-suited for guests who enjoy a more communal and relaxed atmosphere. Travelers who appreciate the opportunity to connect with fellow explorers or enjoy simple outdoor dining will find these features particularly appealing. It’s a place where the focus is on the natural beauty surrounding the hotel.

Furthermore, its location near recreational spots and dive centers makes it ideal for those planning to engage in water sports, snorkeling, or diving. If your primary goal is to explore the underwater world of Pulau Perhentian or simply enjoy the beaches, this hotel provides a convenient and affordable launchpad for your daily excursions. It’s about maximizing your island experience without overspending on your lodging.

Location and How to Get to Empire Hotels & Resorts

Address and Getting There

Empire Hotels & Resorts is situated at Lot 174, Pulau Perhentian Besar, Teluk Dalam, Pulau Perhentian Besar, Besut, Terengganu, Malaysia, with the postcode 22200. This address places you directly on Pulau Perhentian Besar, a location that requires a ferry journey from the mainland. The neighborhood is described as being near recreation spots, hinting at easy access to activities and natural attractions that define the island experience.

To reach this island destination, you will first need to make your way to the Kuala Besut Jetty on the mainland. From major Malaysian cities like Kuala Lumpur, you can book flight tickets to Sultan Mahmud Airport in Kuala Terengganu, followed by a bus or taxi to Kuala Besut Jetty. Alternatively, direct bus services are available from various cities to Besut. The final leg of your journey involves a ferry ride to Pulau Perhentian Besar.

The ferry schedule can vary depending on the season and weather conditions, so it's advisable to check in advance. Once you arrive at the jetty on Pulau Perhentian Besar, Empire Hotels & Resorts is accessible via a short walk or a quick boat transfer, depending on its exact proximity to the drop-off point. The journey itself is part of the adventure, offering scenic views of the South China Sea.

What's Around Empire Hotels & Resorts — Nearby Attractions and Places

Just a short distance from Empire Hotels & Resorts, you'll discover Teluk Keke, a beautiful cove known for its clear waters and relaxed atmosphere. This spot is perfect for a leisurely swim or simply unwinding by the sea. Its proximity means you can easily spend an afternoon here, enjoying the natural beauty without a long trek, making it a convenient addition to your island itinerary.

For families or those interested in the local community, Sekolah Kebangsaan Pulau Perhentian is also nearby. While not a typical tourist attraction, it offers a glimpse into the daily life of the island's residents. Understanding the local context can enrich your travel experience, providing a different perspective beyond the usual tourist trails.

Adventure seekers will appreciate being close to Pro Diver's World. This dive center is your gateway to exploring the vibrant coral reefs and diverse marine life that the Perhentian Islands are famous for. Whether you are a certified diver or looking to try a discovery dive, this center offers courses and excursions to suit various skill levels. It’s an opportunity to book attraction experiences that showcase the underwater wonders.

The Romantic Terengganu Beach is another nearby highlight, offering picturesque views and a serene environment ideal for sunset strolls or quiet contemplation. Its name suggests a tranquil setting, perfect for couples or anyone seeking a peaceful moment by the ocean. The accessibility of these diverse locations from Empire Hotels & Resorts enhances its appeal for a well-rounded island visit.

Facilities and Amenities at Empire Hotels & Resorts — What to Expect

Highlights You'll Love

Staying connected is made easy at Empire Hotels & Resorts with the provision of WiFi. In today's connected world, having reliable internet access is crucial for sharing your travel moments, staying in touch with loved ones, or even catching up on work if needed. This amenity ensures you can easily navigate your island stay and share your adventures with friends and family back home.

The hotel also offers barbecue facilities, allowing guests to enjoy a delightful outdoor dining experience. Imagine grilling fresh seafood under the stars with friends or family – it’s a classic island activity that adds a special touch to your stay. This amenity encourages social interaction and provides a more engaging way to enjoy your meals.

For those who enjoy dining al fresco, the picnic area provides a pleasant space to relax and enjoy meals amidst the island's natural surroundings. Whether you're packing a lunch or enjoying snacks, this area offers a comfortable spot to take a break and soak in the atmosphere. These thoughtful facilities contribute to a more enjoyable and convenient stay.

Room Comforts and Additional Services

Beyond the basic comforts, Empire Hotels & Resorts enhances your stay with practical services. The availability of airport transfers means you can arrange seamless transportation from the airport to the Kuala Besut Jetty, simplifying your journey to the island. This service is particularly beneficial for travelers unfamiliar with the local transport network.

The inclusion of breakfast ensures that your day starts on the right note, providing a convenient and energizing meal before you head out to explore. This saves you time and the effort of finding breakfast elsewhere, allowing you to maximize your time enjoying the island's attractions. It’s a thoughtful amenity that adds significant value to your accommodation.

With free WiFi available, you can stay connected throughout your visit. This allows for easy planning of your daily activities, sharing photos, and keeping up with essential communications. For travelers looking to secure their island accommodation, Empire Hotels & Resorts is a solid choice, and you can easily book hotel stays through Traveloka.

Breakfast at Empire Hotels & Resorts

Empire Hotels & Resorts understands the importance of a good start to the day, which is why they offer breakfast. This service is available in rooms that provide it, ensuring that guests have a convenient and satisfying meal to fuel their island adventures. It’s a practical amenity that saves time and allows you to focus on enjoying the beautiful surroundings.

The breakfast offering aims to provide a pleasant dining experience, setting a positive tone for your day of exploration. Whether you prefer a light start or a more substantial meal, the availability of breakfast at your accommodation adds a layer of comfort and ease to your stay on Pulau Perhentian Besar.

Halal Dining Options Near Empire Hotels & Resorts

For Muslim travelers visiting Besut and the Perhentian Islands, finding halal dining options is generally straightforward, as Malaysia is a Muslim-majority country. Most eateries on the islands and in the Besut mainland area will serve halal food. Local restaurants and warungs typically use halal-certified ingredients and adhere to Islamic dietary laws.

When dining, you can look for signs indicating "Halal" or ask the proprietors directly. Many local dishes, such as Nasi Dagang, Laksam, and various seafood preparations, are naturally halal. The abundance of fresh seafood and local produce means you can enjoy authentic Terengganu cuisine with peace of mind, ensuring your culinary experiences align with your dietary requirements.

Pet Policy at Empire Hotels & Resorts

Empire Hotels & Resorts has a specific policy regarding pets. For the comfort and safety of all guests, service animals are not permitted at the property. This policy is in place to ensure a consistent and pleasant environment for everyone staying at the hotel.

Travelers who rely on service animals should be aware of this restriction when making their booking. It is always recommended to confirm pet policies directly with the hotel if you have specific needs or questions regarding accommodation for animals.

Check-in and Check-out Information

Upon arriving at Empire Hotels & Resorts, guests can proceed with check-in between 14:00 and 18:00. This window allows ample time for travelers to reach the island and settle into their rooms after their journey. It is advisable to have your booking confirmation and identification ready to ensure a smooth and efficient check-in process.

If you anticipate arriving earlier than the designated check-in time, it's a good idea to contact the hotel in advance. While early check-in cannot always be guaranteed, they may be able to accommodate you if your room is ready. Alternatively, they might offer a place to store your luggage so you can begin exploring the island without delay.

The check-out time at Empire Hotels & Resorts is before 11:00. This allows the hotel staff sufficient time to prepare the rooms for incoming guests. If you require a later check-out, inquire with the reception desk upon arrival or the day before your departure. Depending on occupancy, late check-out might be possible for an additional fee, or they may offer luggage storage facilities.

Your Travel Guide to Besut as a Malaysian Traveler

How to Get to Besut from Kuala Lumpur and Major Malaysian Cities

Traveling from Kuala Lumpur to Besut, the gateway to the Perhentian Islands, offers several convenient options for Malaysian travelers. The quickest way is by air; you can book flight tickets to Sultan Mahmud Airport (TGG) in Kuala Terengganu. Several airlines operate daily flights, with fares typically ranging from MYR 150 to MYR 300 for a one-way trip, depending on the booking time and airline. The flight duration is approximately one hour. book flight tickets through Traveloka for the best fares.

From Kuala Terengganu Airport, you will need to take a bus or taxi to the Kuala Besut Jetty, which is about a 1.5 to 2-hour journey. Buses are a more economical choice, with fares usually between MYR 10 to MYR 20. Alternatively, direct bus services from Kuala Lumpur to Besut are also available. These long-distance buses depart from TBS (Terminal Bersepadu Selatan) and can take around 6 to 7 hours, with ticket prices ranging from MYR 40 to MYR 60.

For those who prefer to drive, the journey from Kuala Lumpur to Kuala Besut Jetty is approximately 450-500 kilometers and takes about 6 to 7 hours. You will primarily use the E8 East Coast Expressway. Be prepared for toll charges, which can add up to around MYR 50-70 for a one-way trip. This option offers flexibility, allowing you to stop along the way.

Best Time to Visit Besut

The ideal time to visit Besut and the Perhentian Islands is generally between March and October. During these months, the weather is typically sunny with calm seas, making it perfect for island hopping, snorkeling, diving, and enjoying the beaches. This period falls within the dry season for the east coast of Peninsular Malaysia.

Avoid the monsoon season, which usually occurs from November to February. During this time, heavy rainfall and rough seas can disrupt ferry services and limit outdoor activities. Many resorts and businesses on the islands close down during the monsoon. Therefore, planning your trip between March and October will ensure you experience the Perhentians at their best, with clear waters and pleasant weather for all your adventures.

Food and Dining Near Besut — What Malaysian Travelers Must Try

Terengganu cuisine offers a delightful array of flavors that Malaysian travelers should certainly explore. A local staple is Nasi Dagang, a fragrant rice dish often served with a spicy fish curry and pickled vegetables. It's a popular breakfast and lunch option, embodying the authentic taste of the east coast. You can find excellent Nasi Dagang at local eateries and roadside stalls in Besut.

Another must-try is Laksam, a creamy and savory noodle dish made from rice flour, served with a rich fish-based gravy and shredded vegetables like cucumber and bean sprouts. Its unique texture and flavor profile make it a distinctive Terengganu specialty. It’s a comforting and satisfying meal, perfect for any time of day.

Seafood lovers will rejoice in the abundance of fresh catches available. Grilled fish, squid, and prawns are prepared in various local styles, often with simple yet flavorful marinades. Enjoying these fresh from the sea, perhaps at a beachfront restaurant, is a characteristic island dining experience. Don't forget to try Keropok Lekor, a fish cracker snack that is a popular local delicacy, often enjoyed with a sweet chili sauce.

For those seeking sweet treats, look out for Kuih Muih, a variety of traditional Malay cakes and desserts. These colorful and often coconut-based sweets are perfect for an afternoon snack with a cup of teh tarik. Exploring the local food scene in Besut and on the islands offers a delicious insight into the region's culinary heritage.

Local Culture, Safety Tips, and Essential Apps for Besut

When visiting Besut and the Perhentian Islands, respecting local customs is important. Terengganu is a conservative state, so dressing modestly, especially when visiting villages or religious sites, is appreciated. This means covering shoulders and knees. While beachwear is acceptable at resorts and on the sand, it's advisable to dress more conservatively when moving around the islands or mainland.

Safety on the islands is generally high, but it's always wise to take standard precautions. Keep your valuables secure and be aware of your surroundings. For any emergencies, the national emergency number is 999. It's also a good idea to inform someone of your travel plans, especially if you are venturing out for activities like hiking or diving.

To enhance your travel experience, several apps are highly recommended for Malaysian travelers. Grab is essential for getting around the mainland and can be useful for transfers to the jetty. MySejahtera is crucial for health declarations and tracking, especially given current travel protocols. For payments, ensure you have a Touch 'n Go eWallet or similar digital payment app, as many vendors accept these.

Familiarizing yourself with these cultural norms and utilizing helpful apps will ensure a smoother and more enjoyable trip. The local communities are generally welcoming, and a little effort to understand their way of life goes a long way in creating a positive travel experience in Besut.

Frequently Asked Questions About Empire Hotels & Resorts

What are the check-in and check-out times at Empire Hotels & Resorts?

At Empire Hotels & Resorts, the check-in window is scheduled from 14:00 to 18:00. This timeframe allows guests arriving on the island ample opportunity to reach the hotel after their ferry journey. If you anticipate arriving outside of these hours, it is highly recommended to contact the hotel directly in advance to make alternative arrangements.

The check-out time is set for before 11:00. This allows the hotel staff sufficient time to prepare the rooms for the next guests. Should you require a later check-out, it is advisable to inquire with the reception desk upon arrival or the day before your departure. Depending on availability, late check-out may be possible, potentially with an additional charge, or the hotel may offer luggage storage facilities.

Does Empire Hotels & Resorts provide breakfast?

Yes, Empire Hotels & Resorts does offer breakfast for its guests. The hotel has specific rooms that are equipped to provide this service, ensuring that you can start your day with a convenient meal. This amenity is particularly useful for travelers looking to maximize their time exploring the beautiful surroundings of Pulau Perhentian Besar without the need to search for breakfast elsewhere.

The breakfast offering aims to provide a pleasant and energizing start to your day. Whether you are heading out for a dive, a swim, or simply a walk along the beach, having breakfast readily available at your accommodation adds a significant level of comfort and convenience to your stay. It’s a thoughtful inclusion that enhances the overall value of your lodging experience.

How do I book Empire Hotels & Resorts on Traveloka?

Booking your stay at Empire Hotels & Resorts through Traveloka is a straightforward process designed for ease and convenience. Simply navigate to the Traveloka website or open the mobile app and enter "Empire Hotels & Resorts" in the search bar. You can also search by location, entering "Pulau Perhentian Besar" or "Besut" to find available accommodations.

Once you have found the hotel listing, select your desired dates of stay and the number of guests. You will then be presented with available room types and their corresponding prices. Review the details, amenities, and guest reviews to make an informed decision. Proceed to the booking page, fill in your personal details, and select your preferred payment method. Confirm your reservation, and you will receive a booking confirmation via email. It's that simple to book hotel accommodations for your island getaway.

What are the best attractions near Empire Hotels & Resorts?

Empire Hotels & Resorts is conveniently located near several points of interest that cater to various preferences. Teluk Keke is a nearby beach perfect for relaxation and swimming, offering a tranquil escape. For those interested in marine life and water activities, Pro Diver's World is a key attraction, providing opportunities for diving and snorkeling excursions.

The Romantic Terengganu Beach offers picturesque scenery, ideal for leisurely strolls and enjoying sunset views. While Sekolah Kebangsaan Pulau Perhentian is a local landmark, it provides a glimpse into island life. To make the most of these locations, consider booking attraction packages through Traveloka, which can include guided tours or activity passes, ensuring you experience the best of what Pulau Perhentian Besar has to offer.

Is Empire Hotels & Resorts good value for Malaysian travelers?

Empire Hotels & Resorts, with its 2.5-star rating, is positioned as a comfortable mid-range stay that offers great value for money, particularly for wallet-conscious travelers. The hotel provides essential amenities and a convenient location for exploring Pulau Perhentian Besar, allowing guests to allocate more of their budget towards island activities and experiences.

The fact that it has garnered 74 guest reviews suggests a level of engagement from previous visitors, offering insights into its performance and value proposition. For Malaysian travelers seeking an affordable and accessible base on the island, Empire Hotels & Resorts presents a practical option that balances cost with necessary comforts, making it a sensible choice for a budget-friendly island adventure.

Why Book on Traveloka Malaysia?

Whether you need a cheap hotel or an upscale property, Traveloka connects Malaysian travelers with thousands of hotels.

Choosing Traveloka for your accommodation needs in Malaysia, especially when planning a trip to a destination like Besut and the Perhentian Islands, offers a streamlined and rewarding booking experience. We understand the diverse needs of Malaysian travelers, from finding budget-friendly options to securing convenient travel arrangements. Our platform is designed to provide comprehensive choices and user-friendly features.

When you search for a cheap hotel or any other type of accommodation on Traveloka, you gain access to a vast inventory across Malaysia and beyond. We are committed to offering competitive pricing, often complemented by exclusive deals and promotions. This ensures that you can find suitable lodging that fits your budget, whether you're looking for a simple guesthouse or a more established hotel, allowing you to save more on your travel expenses.

Our platform is built with the Malaysian traveler in mind, offering flexible payment options that cater to local preferences. You can choose from various methods, including popular e-wallets, bank transfers, and credit or debit cards. This variety ensures that completing your booking is convenient and secure, regardless of your preferred payment method, making the entire process smooth from search to confirmation.

Thousands of Hotels Across Malaysia and Beyond

Traveloka's extensive network spans thousands of hotels, guesthouses, and resorts not only across Malaysia but also in popular international destinations. For travelers heading to Besut or the Perhentian Islands, this means you have a wide selection of places to stay, from the mainland to the islands themselves. Our aim is to provide a comprehensive marketplace where you can easily compare options and find the perfect fit for your trip.

Whether you are looking for a specific type of accommodation, such as a hostel like Empire Hotels & Resorts, or exploring other options in Terengganu, our search filters and detailed listings help you narrow down your choices efficiently. We are dedicated to helping you book hotel stays that meet your expectations, ensuring you find great value whether you're seeking a cheap hotel or a more premium experience.

Our commitment extends to providing transparent pricing and real-time availability, so you can book with confidence. By leveraging our platform, you can discover hidden gems and popular choices alike, all within a few clicks. This extensive reach and user-friendly interface make Traveloka the go-to resource for planning your Malaysian adventures and beyond.

Flexible Payment Options Made for Malaysians

Understanding the diverse payment habits of Malaysian travelers, Traveloka offers a wide array of flexible payment solutions. You can complete your bookings using popular e-wallets such as Touch 'n Go eWallet, GrabPay, and Boost, which are widely used across Malaysia. This provides a convenient and secure way to pay for your hotel stays and other travel services.

For those who prefer traditional banking methods, we support direct transfers and payments via major Malaysian banks like Maybank, CIMB, and Public Bank. Credit and debit card payments are also accepted, offering another layer of flexibility. Additionally, Traveloka PayLater allows you to book now and pay later, providing a convenient option for managing your travel expenses.

This comprehensive suite of payment options is designed to make the booking process as seamless as possible for all our users. Whether you are booking Empire Hotels & Resorts or any other accommodation, you can choose the payment method that best suits your needs and preferences, ensuring a hassle-free transaction every time.

Earn Rewards Every Time You Book

Every booking made through Traveloka comes with the opportunity to earn Traveloka Points, our loyalty program designed to reward our frequent users. These points accumulate with each transaction, whether you book a hotel, flight, or attraction. The more you travel with Traveloka, the more points you gather, bringing you closer to exciting rewards and discounts on future bookings.

Redeeming your Traveloka Points is simple and can be done directly during the checkout process for your next booking. This allows you to effectively reduce the cost of your subsequent trips, making travel more affordable and accessible. It’s our way of saying thank you and encouraging you to continue exploring the beautiful destinations Malaysia has to offer.

By joining the Traveloka ecosystem, you not only benefit from a wide selection of travel options and flexible payments but also from a rewarding loyalty program. Start earning points today and make your future travels even more economical and enjoyable. Connect your bookings and watch your rewards grow with every adventure.

Book Empire Hotels & Resorts on Traveloka Today

Empire Hotels & Resorts on Pulau Perhentian Besar offers a practical and budget-friendly accommodation choice for Malaysian travelers looking to explore the natural beauty of Terengganu. With its 2.5-star rating, essential facilities, and convenient location near recreational spots, it provides a solid base for island adventures without straining your wallet. The 74 guest reviews offer valuable insights into the experiences of past visitors.

Secure your island escape by choosing Empire Hotels & Resorts for your next trip. Experience the ease of booking through Traveloka, where you can find competitive rates, flexible payment options, and earn rewards with every booking. Don't wait to plan your visit to the stunning Perhentian Islands; book hotel accommodations with us today and start anticipating your memorable journey.

Ready to plan your trip? book hotel on Traveloka Malaysia today.

帝国酒店及度假村的所有设施

休闲设施 Empire Hotels & Resorts
休闲设施
公共空间 Empire Hotels & Resorts
公共空间
外部的 Empire Hotels & Resorts
外部的
其他 Empire Hotels & Resorts
其他
餐厅 Empire Hotels & Resorts
餐厅

活动

  • 烧烤
  • 野餐区

食物和饮品

  • 早餐

连接

  • 免费WiFi

公共设施

  • 无烟区

酒店服务

  • 洗衣服务

住宿政策与一般信息在帝国酒店及度假村

重要备注
计划在入住时间以外办理入住手续(例如清晨或深夜)?您可以直接与酒店安排!

根据马来西亚皇家海关部的公告,从2023年1月1日起,所有非马来西亚籍或非马来西亚永久居民的酒店客人将被征收旅游税。请注意,酒店将在您入住酒店时向您收取旅游税。旅游税率为每房每晚10令吉。

入住/退房时间

入住:
14:00 - 18:00
退房:
在此之前 11:00

一般入住手续说明

  • 可能需收取加人费用,具体费用取决于住宿的政策。
  • 入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
  • 特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
  • 此住宿接待方接受以信用卡及借记卡付款
  • 此住宿有权在住客到达之前向其索取信用卡预授权。
  • 支持无现金交易。
  • 该住宿场所采用的安全设施包括:灭火器、保安系统、急救包和窗铁栅。
, 住客必须经船转车才能到达住宿场所,必须使用预订后收到的确认邮件上的联系方式,至少在出行前 48 小时联系住宿接待方。此住宿接待方提供机场接车服务(可能会额外收费)。住客必须使用预订确认邮件上的联系信息,在出行前联系住宿接待方,提供详细到达信息。前台接待时间为每天 07:30 - 17:30。请使用预订确认上的信息提前联系酒店,以安排入住事宜。如果您计划在18:00过后抵达,请使用预订确认上的信息预先通知酒店以作安排。住客需提前联系住宿接待方获取入住说明。前台在限定时间内有人值班。入住时,住客必须提供完整的新冠疫苗接种记录。住宿提供的信息可以使用自动翻译工具进行翻译。

宠物

Service Animals Not Allowed
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一般信息

热门设施
WiFi
入住/退房时间
从 14:00 - 18:00 - 到 11:00
早餐供应
是的,酒店有提供早餐的房间
帝国酒店及度假村 的可用房间
21个房间
帝国酒店及度假村 的楼层数是多少
1 层
在帝国酒店及度假村的其他设施
{显示设施类型}

常见问题解答在帝国酒店及度假村

帝国酒店及度假村有哪些可用设施?
帝国酒店及度假村有顶级设施,例如WiFi。(有些可能需要额外收费)
帝国酒店及度假村的常规入住和退房时间是什么?
帝国酒店及度假村标准入住时间开始于14:00 - 18:00最晚退房时间为在此之前 11:00
帝国酒店及度假村提供早餐吗?
是,帝国酒店及度假村提供早餐。但您需要选择含早餐的房型,若预订不含早餐的房型则需支付额外费用。
帝国酒店及度假村 是几星级酒店?
帝国酒店及度假村 是一家 2.5 星级酒店。
帝国酒店及度假村 一共有几层楼?
帝国酒店及度假村 共设有 1 层楼。
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更多旅客的评论在帝国酒店及度假村

5.4
一般
基于 92 条评论
清洁度

4.6

客房舒适度

5.4

服务和设施

6.0

排序方式
最相关
偏好
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旅行者评论 Empire Hotels & Resorts

每页评论数
20
40
热门评论
Federica
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 46几周前

Expedia Group verified review

Terribile! Camere sporche con cartacce e polvere accumulate sotto ai letti, sporcizia ammucchiata negli angoli, lenzuola con pelucchi e capelli, bagno sporco e fatiscente con la vaschetta di scarico del wc rotta e aperture senza vetri nelle pareti (per evitare che entrassero insetti). Ragno e ragnatela dietro alla porta. Personale per l'accoglienza, la pulizia e la preparazione della colazione non qualificato. Abbiamo cambiato albergo perdendo tutti i soldi (non effettuano rimborsi) ma, credetemi, era impossibile pensare di fermarsi in quelle condizioni (siamo viaggiatori spartani ma a tutto c'è un limite). E non ci hanno neanche rilasciato la ricevuta del pagamento (dopo averla chiesta hanno detto che l'avrebbero inviata via e-mail ma non è mai arrivata). Altre persone sono andate via come noi il nostro stesso giorno e altre nei giorni successivi (sporcizia, lo scarico del wc non funzionante, doccia non funzionante, etc). Credo si tratti di una "struttura truffa": senza fare il minimo sforzo per risolvere i problemi causati da loro (a partire dalla pulizia) e senza dare rimborsi a chi scappa, hanno trovato il modo per guadagnare.
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Annalisa
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 49几周前

Expedia Group verified review

TERRIFICANTE! Questa struttura non può essere definita hotel e tantomeno resort. Non ha le caratteristiche minime , di base, essenziali per essere definito tale .E' un cantiere a cielo aperto, non esiste personale di servizio, non esiste la reception, non ci sono servizi , pulizia inesistente sia nelle camere che negli spazi comuni, confusione, caos, oggetti di qualunque tipo sparsi ovunque (fili elettrici, materiali per edilizia, bottiglie, asciugamani sporchi..). Struttura fatiscente, abbandonata a se stessa, degna di un film dell'orrore, inquietante, pericolosa. Le camere che assegnano sono sporche e fatiscenti , non funzionanti (lo scarico del wc non andava, quindi wc INUTILIZZABILE). Le camere non vengono rifatte (ovviamente non c'è personale). Le persone che circolano all'interno della struttura sono improvvisate e non qualificate (nella fattispecie 4 muratori che si improvvisano personale della struttura). Abbiamo chiesto di avere una camera con il wc funzionante e volevano farci pagare una maggiorazione per l'assegnazione di due camere(eravamo in 4) secondo loro di livello superiore! DA EVITARE ASSOLUTAMENTE
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deborah
icon-商务和休闲 家庭
商务和休闲 家庭
2.0
/10
评论于 50几周前

Expedia Group verified review

Struttura fatiscente. Inquietante. Personale non qualificato. Sporca. Pericolosa. Le immagini non corrispondono alla realtà. Hanno delle camere effettivamente nuove che affacciano su un cantiere di loro proprietà ma fermo per mancanza di soldi. Per ottimizzare i costi la struttura è gestita dai muratori che al momento non possono continuare con il cantiere. Le nostre camere avevano il bagno non funzionante e ci hanno proposto le nuove pagando un supplemento. La struttura che si trova a fianco offre a prezzi decisamente inferiori soluzioni dignitose e ottima colazione. Siamo viaggiatori abituati a strutture molto spartane.
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Nadege
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 51几周前

Hotels.com verified review

Merveilleux séjour en famille. Pour la seconde fois nous avons résidé dans cet hôtel et que de merveilleux souvenirs. Ils ont une super équipe toujours présent quand nous avons besoin. Les propriétaires sont des personnes au top, d’une extrême gentillesse et toujours à l‘écoute de leur client. Le petit restaurant propose de super repas. Et vous pouvez demander sur place pour la mise en place d’excursion.
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giuliano
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 51几周前

Hotels.com verified review

La ducha no tiene presión, el váter muy sucio, se ha roto la puerta, que no tiene cerradura (cerrada con un candado de bici), y nos la querían cobrar. El grifo no estaba fijado a el lavamanos y la ducha no vaciaba el agua. La limpieza muy mediocre y lo único bueno eran las camas.
Silvio
icon-
2.0
/10
评论于 52几周前

Expedia Group verified review

la struttura non ha alcun tipo di reception, la corrente nonché l’acqua va via in continuazione, nessuno pulisce la stanza il bagno in condizioni pietose
Verified traveler
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 52几周前

Hotels.com verified review

Nous avions réservé cet hotel qui n'avait déjà pas de bonne critique mais c'était le seul de libre sur internet qui restait sur l'île et on s'est dit que ça ne devait pas être si terrible, on voyage énormément est on va souvent dans des auberges alors on est habitué au manque de confort...mais quand on est arrivé. Nous devions payer sur place par carte visa, il est bien noté que l'hôtel accepte les paiement par cartes Visa. Une fois sur l'ìle il n'y a aucun ATM, impossible de retirer du cash sur place. Nous avions pris de quoi passer 3 jours sur lîle avec du cash pour nous payer les resto ou activités. Mais arrivé à l'hôtel notre carte ne passait pas, nous avions une 2ème carte de crédit alors on s'est dit pas de soucis mais c'est le lecteur de carte qui disait qu'il n'y avait pas de connexion. Le gérant est devenu désagréable et rotait bruyamment devant nous avec nos 2 enfants. Il nous a dit c'est votre carte qui ne fonctionne pas alors que c'était clairement leur lecteur, surtout que nous avions utilisé notre carte juste avant sans soucis. Il a exigé du cash sinon il nous chassait! Mais on avait pas assez de cash. On a demandé si il pouvait pas réessayer le lendemain en attendant que leur lecteur fonctionne mais rien, on a été abandonné ainsi en nous mettant à la porte en nous rotant encore à la figure! Nos enfants pleuraient. On nous a demandé de partir et heureusement nous avons trouvé malgré la haute saison un hôtel magnifique et notre carte VISA a passé du 1er coup.
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Kamal
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 52几周前

Hotels.com verified review

Endroit magnifique qui vaut la peine de s y arrêter. Peu de monde endroit paradisiaque
Sanne
icon-休闲 好友同行
休闲 好友同行
4.0
/10
评论于 52几周前

Expedia Group verified review

Plek is echt magisch. Maar de kamer was in zeer slechte staat. Ik zou hier niet nog een keer heen gaan.
Verified traveler
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 52几周前

Hotels.com verified review

Poco higiénico, necesita reformas sin duda. Solo para dormir si no encuentras otra cosa.
Mathilde
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 52几周前

Hotels.com verified review

Restauration horrible : hygiène douteuse avec nourriture exposée au soleil toute la journée Les plats et assiettes utilisées restent sur les tables toute la journée et même plusieurs jours Pas d’accès wifi Coupure d’électricité et d’eau tres fréquentes (plusieurs fois par jours pendant plusieurs heures) donc pas de Clim non plus Hygiène des chambres horrible avec toilettes bouchées que personne n’a résolu malgré plusieurs relances et fuite des toilettes dans toute la salle de bain
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Alessandra
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 52几周前

Expedia Group verified review

Posto in una posizione incantevole. Proprietario molto disponibile, atmosfera familiare. Camera molto minimalista, è necessario sapersi adattare, e avere tanta pazienza. Zero confort. Ma lo consiglio.
Camilla
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 53几周前

Expedia Group verified review

Abbiamo scelto la struttura principalmente per il prezzo, ma siamo rimaste piacevolmente colpite dall'atmosfera generale, dalla gentilezza e disponibilità del personale. Gli chalet hanno camere ampie, ma minimal nell'arredamento; il bagno è spazioso, con possibilità di avere anche l'acqua calda, se si accetta una scarsa pressione. WiFi è disponibile sia nelle zone comuni che in camera. Colazione basic a buffet. Accesso diretto alla spiaggia, sulla quale sono presenti i ristoranti dell'isola e le agenzie che si occupano delle escursioni e dei taxj boat. Probabilmente la struttura si presenterà ancora meglio perché erano in corso lavori ddi miglioramento. Solo conoscere il boss vale il soggiorno nella struttura, perché è una persona molto disponibile, generosa e solare.
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ALEJANDRO
icon-双人入住
双人入住
2.0
/10
评论于 53几周前

Hotels.com verified review

La experiencia fue horrorosa, el lugar está en ruinas, las fotos no se corresponden con el alojamiento y los alrededores están de obras. También el hombre que nos recibió nos pidió dinero para una "tasa" que no existe y no nos la quiso ni devolver ni dar recibo. Nos tuvimos que cambiar de hotel al llegar.
Andrea
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 54几周前

Expedia Group verified review

Avoid this place. We stayed here in July 2025 for 4 days and it was a disaster. Before arrival, no response from the property despite multiple attempts. They also provided wrong info about boat schedules from Kuala Besut (boats actually leave every 40 min). Day 1: The place looked abandoned,unfinished buildings, scaffolding, and garbage everywhere. No reception,just a guy at the bar watching loud videos on his phone. He didn’t speak English, so we used the translator. He refused early check-in, probably to sell us a drink during the wait. The sea view room was dirty: stained sheets, hair and dirt in the bathroom, sewer smell, a broken mirror, and no hot water. Complaining didn’t help. Day 2: The day after, we asked if the problem had been fixed. He told us he hadn’t been able to fix it and that a part needed to be ordered, which would arrive the following day. We asked for a different room, but that wasn’t possible. Other guests also stood waiting at “reception” for hours with no help. Day 3: A manager finally showed up and spoke English, but instead of fixing anything, he offered us snacks and a cocktail. He then said it was a public holiday and repairs would be done the next day. We were promised a room change if the issue persisted. Too late, we had only one day left and were showering using the bidet shower. Day 4: Shower was finally fixed. In short: Structure is falling apart, staff is incompetent, and hygiene is unacceptable. Save your holiday, book elsewhere.
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Lea
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 56几周前

Expedia Group verified review

Nous avons réservé 3 nuits et nous ne sommes restés qu’une nuit tellement les conditions étaient horribles. Pas de chasse d’eau, pas d’eau chaude, une chambre très sale à notre arrivée, des coupures de courant, la chambre n’était pas hermétique : cafards, milles pâtes. Jet douche cassé ainsi que les portes de celle-ci. Malgré que la plage soit magnifique, les déchets sont jetés à l’extrémité de celle-ci, laissant un endroit sale de ce côté. Bref très mauvaise expérience. Je ne recommande pas, et expédia ne devrait pas nous proposer ce genre de logements Dégoûtants
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Raul
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 85几周前

Expedia Group verified review

Dirty hotel, the matress was very old and the room was very dirty. Seems that wasn't cleaned before the arrival. It's sad because it has the best spot on the beach. If the hotel changes and take care of the costumers it will be top but sadly, not now
charlotte
8.0
/10
评论于 103几周前

Hotels.com verified review

Bon rapport qualite prix. Literie top. Salle de bain à rénover !(fuite d'un tuyau) mais douche exterieur appreciable après les baignades. Tres beau coin à l'extrémité de la jolie plage. Ombragé, avec hamac. Petit restau agreable. Accueil un peu mou et pas tres present mais on les trouve toujours. Bagagerie A 30 min à pied à travers la jungle (attention tres escarpe) super plage kk Ambiance calme
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Saliha
icon-休闲 家庭
休闲 家庭
4.0
/10
评论于 104几周前

Expedia Group verified review

À notre arrivé sur l'île personne pour nous aider à porter les valises. On a marché avec nos valises plus de 10 mn sur le sable. Réception la personne qui nous a reçu ne comprenait pas et parlait pas l'anglais. On a demandé plusieurs fois pour payer l'hôtel mais impossible de nous faire comprendre vu qu'on avait toujours à faire à la même personne. Ils nous ont envoyé un message pour nous dire qu'on était parti sans payer très agréable de recevoir ce genre de messages. Niveau hygiène le 1er la chambre était sale et est restée sale jusqu'à notre départ. Pas une seule fois ils sont venus faire la chambre et vider la poubelle c'était à nous de le faire honteux. Heureusement qu'on a pas pris le petit-déjeuner car c'était infecte. Franchement cet hôtel ne le proposez plus car c'est une honte tellement il est sale et moche. Très mauvaise expérience. La seule chose de magnifique c'était la vue de la plage
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Lilia
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 104几周前

Hotels.com verified review

Un séjour très spartiate, il y a le minimum, la plage est sublime c’est le seul point positif
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5.4
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基于 92 条评论
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4.6

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5.4

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6.0

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Federica
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 46几周前

Expedia Group verified review

Terribile! Camere sporche con cartacce e polvere accumulate sotto ai letti, sporcizia ammucchiata negli angoli, lenzuola con pelucchi e capelli, bagno sporco e fatiscente con la vaschetta di scarico del wc rotta e aperture senza vetri nelle pareti (per evitare che entrassero insetti). Ragno e ragnatela dietro alla porta. Personale per l'accoglienza, la pulizia e la preparazione della colazione non qualificato. Abbiamo cambiato albergo perdendo tutti i soldi (non effettuano rimborsi) ma, credetemi, era impossibile pensare di fermarsi in quelle condizioni (siamo viaggiatori spartani ma a tutto c'è un limite). E non ci hanno neanche rilasciato la ricevuta del pagamento (dopo averla chiesta hanno detto che l'avrebbero inviata via e-mail ma non è mai arrivata). Altre persone sono andate via come noi il nostro stesso giorno e altre nei giorni successivi (sporcizia, lo scarico del wc non funzionante, doccia non funzionante, etc). Credo si tratti di una "struttura truffa": senza fare il minimo sforzo per risolvere i problemi causati da loro (a partire dalla pulizia) e senza dare rimborsi a chi scappa, hanno trovato il modo per guadagnare.
阅读更多
Annalisa
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 49几周前

Expedia Group verified review

TERRIFICANTE! Questa struttura non può essere definita hotel e tantomeno resort. Non ha le caratteristiche minime , di base, essenziali per essere definito tale .E' un cantiere a cielo aperto, non esiste personale di servizio, non esiste la reception, non ci sono servizi , pulizia inesistente sia nelle camere che negli spazi comuni, confusione, caos, oggetti di qualunque tipo sparsi ovunque (fili elettrici, materiali per edilizia, bottiglie, asciugamani sporchi..). Struttura fatiscente, abbandonata a se stessa, degna di un film dell'orrore, inquietante, pericolosa. Le camere che assegnano sono sporche e fatiscenti , non funzionanti (lo scarico del wc non andava, quindi wc INUTILIZZABILE). Le camere non vengono rifatte (ovviamente non c'è personale). Le persone che circolano all'interno della struttura sono improvvisate e non qualificate (nella fattispecie 4 muratori che si improvvisano personale della struttura). Abbiamo chiesto di avere una camera con il wc funzionante e volevano farci pagare una maggiorazione per l'assegnazione di due camere(eravamo in 4) secondo loro di livello superiore! DA EVITARE ASSOLUTAMENTE
阅读更多
deborah
icon-商务和休闲 家庭
商务和休闲 家庭
2.0
/10
评论于 50几周前

Expedia Group verified review

Struttura fatiscente. Inquietante. Personale non qualificato. Sporca. Pericolosa. Le immagini non corrispondono alla realtà. Hanno delle camere effettivamente nuove che affacciano su un cantiere di loro proprietà ma fermo per mancanza di soldi. Per ottimizzare i costi la struttura è gestita dai muratori che al momento non possono continuare con il cantiere. Le nostre camere avevano il bagno non funzionante e ci hanno proposto le nuove pagando un supplemento. La struttura che si trova a fianco offre a prezzi decisamente inferiori soluzioni dignitose e ottima colazione. Siamo viaggiatori abituati a strutture molto spartane.
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Nadege
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 51几周前

Hotels.com verified review

Merveilleux séjour en famille. Pour la seconde fois nous avons résidé dans cet hôtel et que de merveilleux souvenirs. Ils ont une super équipe toujours présent quand nous avons besoin. Les propriétaires sont des personnes au top, d’une extrême gentillesse et toujours à l‘écoute de leur client. Le petit restaurant propose de super repas. Et vous pouvez demander sur place pour la mise en place d’excursion.
阅读更多
giuliano
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 51几周前

Hotels.com verified review

La ducha no tiene presión, el váter muy sucio, se ha roto la puerta, que no tiene cerradura (cerrada con un candado de bici), y nos la querían cobrar. El grifo no estaba fijado a el lavamanos y la ducha no vaciaba el agua. La limpieza muy mediocre y lo único bueno eran las camas.
Silvio
icon-
2.0
/10
评论于 52几周前

Expedia Group verified review

la struttura non ha alcun tipo di reception, la corrente nonché l’acqua va via in continuazione, nessuno pulisce la stanza il bagno in condizioni pietose
Verified traveler
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 52几周前

Hotels.com verified review

Nous avions réservé cet hotel qui n'avait déjà pas de bonne critique mais c'était le seul de libre sur internet qui restait sur l'île et on s'est dit que ça ne devait pas être si terrible, on voyage énormément est on va souvent dans des auberges alors on est habitué au manque de confort...mais quand on est arrivé. Nous devions payer sur place par carte visa, il est bien noté que l'hôtel accepte les paiement par cartes Visa. Une fois sur l'ìle il n'y a aucun ATM, impossible de retirer du cash sur place. Nous avions pris de quoi passer 3 jours sur lîle avec du cash pour nous payer les resto ou activités. Mais arrivé à l'hôtel notre carte ne passait pas, nous avions une 2ème carte de crédit alors on s'est dit pas de soucis mais c'est le lecteur de carte qui disait qu'il n'y avait pas de connexion. Le gérant est devenu désagréable et rotait bruyamment devant nous avec nos 2 enfants. Il nous a dit c'est votre carte qui ne fonctionne pas alors que c'était clairement leur lecteur, surtout que nous avions utilisé notre carte juste avant sans soucis. Il a exigé du cash sinon il nous chassait! Mais on avait pas assez de cash. On a demandé si il pouvait pas réessayer le lendemain en attendant que leur lecteur fonctionne mais rien, on a été abandonné ainsi en nous mettant à la porte en nous rotant encore à la figure! Nos enfants pleuraient. On nous a demandé de partir et heureusement nous avons trouvé malgré la haute saison un hôtel magnifique et notre carte VISA a passé du 1er coup.
阅读更多
Kamal
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 52几周前

Hotels.com verified review

Endroit magnifique qui vaut la peine de s y arrêter. Peu de monde endroit paradisiaque
Sanne
icon-休闲 好友同行
休闲 好友同行
4.0
/10
评论于 52几周前

Expedia Group verified review

Plek is echt magisch. Maar de kamer was in zeer slechte staat. Ik zou hier niet nog een keer heen gaan.
Verified traveler
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 52几周前

Hotels.com verified review

Poco higiénico, necesita reformas sin duda. Solo para dormir si no encuentras otra cosa.
Mathilde
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 52几周前

Hotels.com verified review

Restauration horrible : hygiène douteuse avec nourriture exposée au soleil toute la journée Les plats et assiettes utilisées restent sur les tables toute la journée et même plusieurs jours Pas d’accès wifi Coupure d’électricité et d’eau tres fréquentes (plusieurs fois par jours pendant plusieurs heures) donc pas de Clim non plus Hygiène des chambres horrible avec toilettes bouchées que personne n’a résolu malgré plusieurs relances et fuite des toilettes dans toute la salle de bain
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Alessandra
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 52几周前

Expedia Group verified review

Posto in una posizione incantevole. Proprietario molto disponibile, atmosfera familiare. Camera molto minimalista, è necessario sapersi adattare, e avere tanta pazienza. Zero confort. Ma lo consiglio.
Camilla
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 53几周前

Expedia Group verified review

Abbiamo scelto la struttura principalmente per il prezzo, ma siamo rimaste piacevolmente colpite dall'atmosfera generale, dalla gentilezza e disponibilità del personale. Gli chalet hanno camere ampie, ma minimal nell'arredamento; il bagno è spazioso, con possibilità di avere anche l'acqua calda, se si accetta una scarsa pressione. WiFi è disponibile sia nelle zone comuni che in camera. Colazione basic a buffet. Accesso diretto alla spiaggia, sulla quale sono presenti i ristoranti dell'isola e le agenzie che si occupano delle escursioni e dei taxj boat. Probabilmente la struttura si presenterà ancora meglio perché erano in corso lavori ddi miglioramento. Solo conoscere il boss vale il soggiorno nella struttura, perché è una persona molto disponibile, generosa e solare.
阅读更多
ALEJANDRO
icon-双人入住
双人入住
2.0
/10
评论于 53几周前

Hotels.com verified review

La experiencia fue horrorosa, el lugar está en ruinas, las fotos no se corresponden con el alojamiento y los alrededores están de obras. También el hombre que nos recibió nos pidió dinero para una "tasa" que no existe y no nos la quiso ni devolver ni dar recibo. Nos tuvimos que cambiar de hotel al llegar.
Andrea
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 54几周前

Expedia Group verified review

Avoid this place. We stayed here in July 2025 for 4 days and it was a disaster. Before arrival, no response from the property despite multiple attempts. They also provided wrong info about boat schedules from Kuala Besut (boats actually leave every 40 min). Day 1: The place looked abandoned,unfinished buildings, scaffolding, and garbage everywhere. No reception,just a guy at the bar watching loud videos on his phone. He didn’t speak English, so we used the translator. He refused early check-in, probably to sell us a drink during the wait. The sea view room was dirty: stained sheets, hair and dirt in the bathroom, sewer smell, a broken mirror, and no hot water. Complaining didn’t help. Day 2: The day after, we asked if the problem had been fixed. He told us he hadn’t been able to fix it and that a part needed to be ordered, which would arrive the following day. We asked for a different room, but that wasn’t possible. Other guests also stood waiting at “reception” for hours with no help. Day 3: A manager finally showed up and spoke English, but instead of fixing anything, he offered us snacks and a cocktail. He then said it was a public holiday and repairs would be done the next day. We were promised a room change if the issue persisted. Too late, we had only one day left and were showering using the bidet shower. Day 4: Shower was finally fixed. In short: Structure is falling apart, staff is incompetent, and hygiene is unacceptable. Save your holiday, book elsewhere.
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Lea
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 56几周前

Expedia Group verified review

Nous avons réservé 3 nuits et nous ne sommes restés qu’une nuit tellement les conditions étaient horribles. Pas de chasse d’eau, pas d’eau chaude, une chambre très sale à notre arrivée, des coupures de courant, la chambre n’était pas hermétique : cafards, milles pâtes. Jet douche cassé ainsi que les portes de celle-ci. Malgré que la plage soit magnifique, les déchets sont jetés à l’extrémité de celle-ci, laissant un endroit sale de ce côté. Bref très mauvaise expérience. Je ne recommande pas, et expédia ne devrait pas nous proposer ce genre de logements Dégoûtants
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Raul
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 85几周前

Expedia Group verified review

Dirty hotel, the matress was very old and the room was very dirty. Seems that wasn't cleaned before the arrival. It's sad because it has the best spot on the beach. If the hotel changes and take care of the costumers it will be top but sadly, not now
charlotte
8.0
/10
评论于 103几周前

Hotels.com verified review

Bon rapport qualite prix. Literie top. Salle de bain à rénover !(fuite d'un tuyau) mais douche exterieur appreciable après les baignades. Tres beau coin à l'extrémité de la jolie plage. Ombragé, avec hamac. Petit restau agreable. Accueil un peu mou et pas tres present mais on les trouve toujours. Bagagerie A 30 min à pied à travers la jungle (attention tres escarpe) super plage kk Ambiance calme
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Saliha
icon-休闲 家庭
休闲 家庭
4.0
/10
评论于 104几周前

Expedia Group verified review

À notre arrivé sur l'île personne pour nous aider à porter les valises. On a marché avec nos valises plus de 10 mn sur le sable. Réception la personne qui nous a reçu ne comprenait pas et parlait pas l'anglais. On a demandé plusieurs fois pour payer l'hôtel mais impossible de nous faire comprendre vu qu'on avait toujours à faire à la même personne. Ils nous ont envoyé un message pour nous dire qu'on était parti sans payer très agréable de recevoir ce genre de messages. Niveau hygiène le 1er la chambre était sale et est restée sale jusqu'à notre départ. Pas une seule fois ils sont venus faire la chambre et vider la poubelle c'était à nous de le faire honteux. Heureusement qu'on a pas pris le petit-déjeuner car c'était infecte. Franchement cet hôtel ne le proposez plus car c'est une honte tellement il est sale et moche. Très mauvaise expérience. La seule chose de magnifique c'était la vue de la plage
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Lilia
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 104几周前

Hotels.com verified review

Un séjour très spartiate, il y a le minimum, la plage est sublime c’est le seul point positif
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