Henann Regency Resort and Spa

Resorts
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8.4
/10
Very Good
1,203 reviews

What Guests Say About Their Stay

Archimedes S. G.

10.0
/ 10
The service of this hotel is really 5 stars. Thank you Henann Regency for always accommodating me.

J***a

10.0
/ 10
Very nice, the breakfast buffet and the service is excellent. Staff are all professional and polite. Will definitely be back.

Patricia L. V.

9.7
/ 10
This is my second time to stay at the hotel, and both times I was really satisfied. Housekeeping was quick whenever we needed assistance, and all the staff from the desk to the restaurant were accommodating. My favorite part is the buffet! The breakfast buffet included in our stay was all worth it (take note it may destroy your diet). We also availed of the dinner buffet, which was discounted at the time. The hotel was not exaggerating when they said they had the best buffet on the island! Will definitely book here again when I return.

As Garion B.

9.7
/ 10
I was a solo backpacker. I stayed at their Superior Rooms. The overall service was excellent, though the room seems a bit aged compared to other Hennan Rooms I've been, the general experience was great. Great and Ideal beachfront location, the free breakfast at Sea Breeze Cafe was a treat and even their nightly dinner (discounted) buffet. You don't have to bring your own towel as they provide beach towels to be used in the pollard at the beach. Location was a 2 minute walk to Dmall

Mary G. L. V. L.

10.0
/ 10
It’s my 5th time in Boracay and 5th time straight I have stayed in Boracay Regency/Henann Regency. The location is perfect and the resort is very comfortable. You can feel the exclusivity as only guests are allowed to stay there. Also, the breakfast buffet is awesome! Food is delicious and there are so many choices for everyone. We wil definitely recommend this hotel.
In the Area
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Beachfront, Station 2, Boracay Island,, Boracay Island, Boracay, Aklan, Philippines, 5608

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
note: resort was previously named Boracay Regency Beach Resort and Spa Staying at Henann Regency Resort and Spa is a good choice when you are visiting Station 2. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Henann Regency Resort and Spa

Beachfront, Station 2, Boracay Island,, Boracay Island, Boracay, Aklan, Philippines, 5608
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Lobby Henann Regency Resort and Spa
Exterior 2 Henann Regency Resort and Spa

Discover More About Henann Regency Resort and Spa

The Charm of Henann Regency Resort and Spa

Welcome to Boracay, Philippines! If you're dreaming of pristine white sands, crystal-clear waters, and a vibrant island atmosphere, then look no further than Henann Regency Resort and Spa. This premier destination offers an unforgettable tropical escape, perfectly blending luxurious comfort with the laid-back island vibe that Australian travelers adore. Whether you're seeking a romantic getaway, a fun-filled family holiday, or a relaxing solo retreat, Henann Regency Resort and Spa promises an exceptional experience. Rates at Henann Regency Resort and Spa start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Henann Regency Resort and Spa

Nestled in the heart of Station 2, Boracay Island, Aklan, Henann Regency Resort and Spa boasts a prime location that puts you right in the middle of the action while still offering a tranquil sanctuary. The `Station 2, Balabag, Boracay Island, Boracay Island, Boracay, Aklan, Philippines, 5608` is conveniently situated, allowing for easy exploration of the island's famous White Beach. Imagine stepping out and being just a short stroll away from the buzzing beachfront, where you can find an array of local cafes, vibrant markets, and water sports activities. The atmosphere here is electric yet inviting, perfect for those who love to be close to the pulse of the island. While Boracay is primarily a pedestrian-friendly island, the resort's central location means you're never far from the main pathways that connect you to all the island's wonders.

Guest Facilities and Services at Henann Regency Resort and Spa

Guest facilities at Henann Regency Resort and Spa are designed to cater to every need, ensuring a seamless and enjoyable stay. Australian travelers will appreciate the commitment to comfort and convenience. Start your day with a delicious breakfast, featuring a variety of options that might include freshly brewed coffee and local delights, reminiscent of a great Aussie brunch experience. The resort offers reliable free Wi-Fi, keeping you connected throughout your stay. For those who like to stay active, a fitness center is available. The 24-hour front desk is always ready to assist with any queries or requests, providing peace of mind. Secure luggage storage is also available, allowing you to make the most of your time on the island without worry.

Room Information and Stay Experience at Henann Regency Resort and Spa

The resort offers a diverse range of rooms, each designed to be a haven of relaxation and comfort. The Room types of Henann Regency Resort and Spa are thoughtfully appointed to ensure a restful stay. You can expect clean, well-maintained spaces with comfortable bedding, offering a variety of bed types to suit your needs. Modern climate control systems ensure your room remains at the perfect temperature, a crucial element for a comfortable tropical holiday. The bathrooms are clean and well-equipped, providing a refreshing space to unwind after a day of exploring. Each room is a testament to the resort's dedication to providing a high-quality accommodation experience.

Recommended Nearby Dining and Cafes around Henann Regency Resort and Spa

Boracay's culinary scene is as vibrant as its sunsets, and Henann Regency Resort and Spa is perfectly positioned to let you explore it. Just steps from the resort, you'll find a plethora of dining options. Indulge in fresh seafood by the beach, discover local Filipino delicacies, or enjoy international cuisine. The island also boasts a thriving cafe culture, offering excellent coffee and light bites. Imagine enjoying a leisurely brunch with the sound of the waves in the background – a perfect start to your day, much like the beloved café culture back home. Whether you're craving a quick snack or a fine dining experience, the area surrounding the resort offers something to tantalize every taste bud.

Popular Attractions and Activities near Henann Regency Resort and Spa

Boracay Island is a paradise for adventurers and relaxation seekers alike. Henann Regency Resort and Spa serves as an ideal base for exploring the island's many treasures. *

White Beach:

Famous for its powdery white sand and clear turquoise waters, this is the island's most iconic stretch of coastline, perfect for swimming, sunbathing, and sunset strolls. *

D'Mall:

Located nearby, this bustling hub offers a variety of shops, restaurants, and bars, providing a lively atmosphere and plenty of opportunities for souvenir hunting. *

Puka Beach:

Known for its unique puka shells and more tranquil ambiance, this beach offers a different, yet equally beautiful, coastal experience. *

Mount Luho:

For panoramic views of the entire island, a visit to Boracay's highest point is a must. The breathtaking vistas are well worth the journey. *

Station 1:

While Station 2 is lively, Station 1 offers a more upscale and serene experience along White Beach, known for its fine sand and iconic rock formations. If you are looking for other activities around Henann Regency Resort and Spa, check out the best deals on Traveloka: Recommended activities in Boracay Island!

How to Get to Henann Regency Resort and Spa from the Airport

Navigating your journey to Henann Regency Resort and Spa is straightforward, with several convenient options available from the nearest airports. Understanding how to get to Henann Regency Resort and Spa ensures a smooth start to your vacation. * **From Caticlan Airport (MPH):** This is the closest airport to Boracay. Upon arrival, you can take a short tricycle ride to the Caticlan Jetty Port. From there, a boat transfer will take you to Boracay Island. Once you disembark on Boracay, another short tricycle ride will bring you directly to the resort. * **From Kalibo International Airport (KLO):** This airport is further from Boracay but often has more international flight options. From Kalibo, you can take a bus or van service directly to the Caticlan Jetty Port, followed by a boat transfer to Boracay and a tricycle to the resort. * **Rideshare Services and Taxis:** While not available directly on the island for inter-island travel, rideshare services and taxis are readily available from both Caticlan and Kalibo airports to reach the Caticlan Jetty Port. For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Henann Regency Resort and Spa

Henann Regency Resort and Spa stands out as an exceptional choice for your Boracay holiday, offering a perfect blend of comfort, convenience, and island charm. * **Prime Location:** Situated in the heart of Boracay's vibrant Station 2, you're steps away from the stunning White Beach and a wealth of dining and entertainment options. * **Comfortable Accommodation:** Expect clean, well-appointed rooms with excellent climate control, ensuring a restful and enjoyable stay. * **Friendly Service:** The resort's dedicated staff are committed to making your vacation memorable, providing attentive and helpful service. * **Excellent Facilities:** Enjoy amenities designed for your convenience, including Wi-Fi, a fitness center, and a 24-hour front desk. Ready to experience the magic of Boracay? Check room availability at Henann Regency Resort and Spa and Book Henann Regency Resort and Spa today! Book budget hotels in Boracay, Aklan and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Henann Regency Resort and Spa

Bar, Cafe and Lounge Henann Regency Resort and Spa
Bar, Cafe and Lounge
Swimming Pool Henann Regency Resort and Spa
Swimming Pool
Common Space Henann Regency Resort and Spa
Common Space
Lobby Henann Regency Resort and Spa
Lobby
Accommodation Services Henann Regency Resort and Spa
Accommodation Services

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Things to Do

  • Beach towel
  • Beach umbrella
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Poolside bar

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Henann Regency Resort and Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Valid government issued ID (locals) or passport copy (foreign nationals) showing the exact name as registered on the voucher during the verification procedure.. Please bring the required documents in hard copy.
Upon check-in, you are required to bring official booking confirmation voucher issued by the online travel agency for proper review and verification.. Please bring the required documents in hard copy.

General Check-in Instructions

Guests must present valid government-issued ID (local guests) or passport (foreign guests) upon check-in, along with the booking confirmation voucher and the credit card used for the reservation to cover deposits and incidental charges. Special requests are subject to availability upon check-in and cannot be guaranteed. The property reserves the right to charge additional fees for extra guests exceeding the maximum occupancy of the reserved room type.
A credit card incidental deposit of PHP 2,000 or higher (depends on the room category booked) per room per night is required upon check-in. Should there be no charges incurred during the stay, credit card pre-authorization will be canceled upon check-out, refund is then subject to issuing bank’s policy.
Airport transfer is available at an additional charge. In order to reserve it, please inform the property of your flight arrival details at least 24 hours before arrival date, otherwise, transfers won’t be arranged.
Please be informed that Superior Rooms can either have 2 single beds or 1 king bed (subject to availability). Rooms have no veranda, no view and no bathtub at all. All rooms are located at the North Wing.
Inclusive of the mandatory common buffet dinner for stay dates passing December 31, 2026 (New Year's Eve) and February 5, 2027 (Chinese New Year) based on standard room occupancy. Minimum of 2 people and 4 people for Family Room, Royal Suite and Presidential Suite. To guarantee your reservations, an extra person is also required to pay for dinner upon check-in based on the prevailing rate. Kid rate and charge will be determined on-site depending on their height. Mandatory Dinner will still be charged even if guests cannot take the meal due to flight time, late arrival or other reasons.
Suites have complimentary Henann Lounge Access.
The number of guests included per paid room accommodation comes with complimentary breakfast: 2 persons for Twin/Double rooms, and 4 persons for Family Rooms, Royal Suites, and Presidential Suites. Please refer to your voucher for the confirmed paid number of guests.
Maximum Occupancy Allowed (subject to applicable extra fees on personal account) : Twin/Double Rooms: up to 3 adults and 1 child¹ and Family Rooms, Royal & Presidential Suites: up to 5 adults and 1 child¹. ¹ A maximum of one (1) child aged 0–9 years old may be accommodated per room, subject to applicable extra fees. A valid ID or birth certificate is required for age verification; otherwise, adult rate will apply.
Child Policy: 0–4 years old: Free (maximum of 1 child per room only; excess- extra child fee applies) | 5–9 years old: Extra Child fee applies | 10 years old and above: Extra Adult fee applies REMINDER: Extra Person Fees are subject to change without prior notice and may vary by room type and season. The prevailing rate in effect at the time of check-in shall apply and will be collected at the Front Desk.
Guests exceeding the maximum occupancy allowed, regardless of age, are required to book an additional room; otherwise, check-in will not be permitted. Please refer to your voucher for the confirmed paid occupancy.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Henann Regency Resort and Spa
302
Number of floors in Henann Regency Resort and Spa
3
Another facilities in Henann Regency Resort and Spa
Ballroom, Banquet, Family room, Non-smoking room, Swimming pool

Frequently asked questions about Henann Regency Resort and Spa

What are available facilities at Henann Regency Resort and Spa?
There are top facilites at Henann Regency Resort and Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Henann Regency Resort and Spa?
The standard check-in time at Henann Regency Resort and Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Henann Regency Resort and Spa provide breakfast?
Yes, Henann Regency Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Henann Regency Resort and Spa?
Henann Regency Resort and Spa has a 5.0-star rating.
How many floors does Henann Regency Resort and Spa have?
Henann Regency Resort and Spa has 3.
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Henann Regency Resort and Spa reviews and ratings

8.4
Very Good
From 1,003 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Henann Regency Resort and Spa

Number of reviews per page
20
40
Top reviews
Rod Austin Torres
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service, clean room. Would like more outlets to charge devices but overall it was an excellent experience.
Vivencio
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Because of unforeseen event, I didn’t check in at Hernan. My mother passed away 4 days before my reservation.
Proceso
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All staff were accommodating, and helpful. Facilities were well maintained. All in all our experience was very good, and relaxing.
Proceso
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everybody nice and helpful. The room well aicondition. Trustworthy staff my wife forgot her watch after leaving the room one lady in a hurry to give it back and as well as my daughter’s short pants. Designated smoking area available. The only thing I don’t like we need to give some card from them to get pool towels because keeping that card in your possession is quite stressful
Read More
Kano
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This Hotel was everything and more. I checked in to another hotel and walked into the room and immediately Booked a room here. The best resort on the strip.
Heleina
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff’s were very nice and area was very nice as well. Just walking distance from the beach.
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property has an amazing location. The best in the beach really. One of the only hotels with lots of beach chairs. We really enjoyed the pool bar and a swim before bed. Breakfast had lots of yummy options. The property is a bit dated but well maintained. There was no smart tv. The air conditioning was the best of all of our hotel stays in the Philippines. We would stay again
Read More
Chloe
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was centrally located. Beach was decent but had lots of algae my kids ended up getting sea lice. The room was nice, and we had direct access to the pool. However, there was a group of guests who were disrespectful. They played loud music by the pool and one of them kept lounging at the private balconies of other guests, including ours. I reported it to the bartenders. I wish they were more proactive about telling other guests to not blast loud music in the common area or at least be watchful on the guests invading the spaces of other guests. It was rude and disrespectful. At other resorts, someone would have talked to us personally about our experience. I later found out that the same guests were lounging at another guests’ balcony/patio.
Read More
Jesse
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were helpful, breakfast was good, and room was clean. Felt like our AC wasn't strong enough, but it has been hot during this time of the yeat.
Leila Jules
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel Regency exceeded our expectations and we can't wait to come back on our next trip to Boracay!
Nikos
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome staff - AG and Everyone were great!
Matthew
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good stay. Wifi a bit slow, but everything is excellent
Richard
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room - nice and clean Staff- friendly and helpful Breakfast- excellent, lots of food Pool- nice ,clean and close to our room
Francis
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was excellent. Rooms and amenities were excellent
Ronnie Padua
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I will definitely recommend Hennan, 5 star service, buffet was very good
Concepcion
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The worst of the worst customer service from the time we were checking in. We were the first at check-in counter as we arrived at the hotel at around 8 AM. We understand check-in time is 3PM so we patiently waited. However, we noticed they have been letting in everyone that came in to the check-in counter so we tried to follow up multiple times. They’ve been telling us no available room yet which is hard to believe because everybody that came in from 9AM till 2:55PM got in except for us. Finally, at exactly 3PM they let us get a room. They said that check in time is actually 3PM. REALLY???
Read More
Darrin
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a good value. All the Hennan hotels give guests good value with higher standards in food quality.
rosemarie
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good variety for breakfast good service friendly staff.
Analiza
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really great place
Michael
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was kind and courteous. The pool was fantastic.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Henann Regency Resort and Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,003 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Henann Regency Resort and Spa

Number of reviews per page
20
40
Top reviews
Rod Austin Torres
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service, clean room. Would like more outlets to charge devices but overall it was an excellent experience.
Vivencio
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Because of unforeseen event, I didn’t check in at Hernan. My mother passed away 4 days before my reservation.
Proceso
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All staff were accommodating, and helpful. Facilities were well maintained. All in all our experience was very good, and relaxing.
Proceso
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everybody nice and helpful. The room well aicondition. Trustworthy staff my wife forgot her watch after leaving the room one lady in a hurry to give it back and as well as my daughter’s short pants. Designated smoking area available. The only thing I don’t like we need to give some card from them to get pool towels because keeping that card in your possession is quite stressful
Read More
Kano
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This Hotel was everything and more. I checked in to another hotel and walked into the room and immediately Booked a room here. The best resort on the strip.
Heleina
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff’s were very nice and area was very nice as well. Just walking distance from the beach.
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property has an amazing location. The best in the beach really. One of the only hotels with lots of beach chairs. We really enjoyed the pool bar and a swim before bed. Breakfast had lots of yummy options. The property is a bit dated but well maintained. There was no smart tv. The air conditioning was the best of all of our hotel stays in the Philippines. We would stay again
Read More
Chloe
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was centrally located. Beach was decent but had lots of algae my kids ended up getting sea lice. The room was nice, and we had direct access to the pool. However, there was a group of guests who were disrespectful. They played loud music by the pool and one of them kept lounging at the private balconies of other guests, including ours. I reported it to the bartenders. I wish they were more proactive about telling other guests to not blast loud music in the common area or at least be watchful on the guests invading the spaces of other guests. It was rude and disrespectful. At other resorts, someone would have talked to us personally about our experience. I later found out that the same guests were lounging at another guests’ balcony/patio.
Read More
Jesse
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were helpful, breakfast was good, and room was clean. Felt like our AC wasn't strong enough, but it has been hot during this time of the yeat.
Leila Jules
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel Regency exceeded our expectations and we can't wait to come back on our next trip to Boracay!
Nikos
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Awesome staff - AG and Everyone were great!
Matthew
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good stay. Wifi a bit slow, but everything is excellent
Richard
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room - nice and clean Staff- friendly and helpful Breakfast- excellent, lots of food Pool- nice ,clean and close to our room
Francis
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was excellent. Rooms and amenities were excellent
Ronnie Padua
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I will definitely recommend Hennan, 5 star service, buffet was very good
Concepcion
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The worst of the worst customer service from the time we were checking in. We were the first at check-in counter as we arrived at the hotel at around 8 AM. We understand check-in time is 3PM so we patiently waited. However, we noticed they have been letting in everyone that came in to the check-in counter so we tried to follow up multiple times. They’ve been telling us no available room yet which is hard to believe because everybody that came in from 9AM till 2:55PM got in except for us. Finally, at exactly 3PM they let us get a room. They said that check in time is actually 3PM. REALLY???
Read More
Darrin
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a good value. All the Hennan hotels give guests good value with higher standards in food quality.
rosemarie
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good variety for breakfast good service friendly staff.
Analiza
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really great place
Michael
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was kind and courteous. The pool was fantastic.
Number of reviews per page
20
40