Dear Hotel Madrid

Hotels
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9.0
/10
Exceptional
1,006 reviews

What Guests Say About Their Stay

Ashley

10.0
/ 10
-great location: right on gran via -love the pool/bar area on the rooftop with nice view -very clean -nice staff -we got a room with terrace it was amazing -i would stay here again if i ever come back to madrid. highly recommend!

Arunit

10.0
/ 10
Great staff! Some of the check in staff were extremely helpful and friendly. The rooftop bar is nice but the restaurant staff and service were atrocious. We walked out one day from the restaurant because we waited close to 30 mins to order. We let the staff know that we will be leaving because we didn’t like the service and have decided to go somewhere else. They didn’t say anything but then I got an email where they marked us as a “no show” trying to charge us 30 Euros each. We immediately reported this to the check in staff an they took care of it. I wouldn’t dine here at all. Maybe goto the rooftop for a quick drink..

Olivette

10.0
/ 10
The Dear was FANTASTIC! Our stay couldn't have been any better. Location, the room...everything. Maria at breakfast was a doll. All of the staff was top notch. Will definitely be back!!
In the Area
See Map
Gran Via 80, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dear Hotel Madrid

Gran Via 80, Madrid, Community of Madrid, Spain, 28013
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Lobby Dear Hotel Madrid
Lobby 2 Dear Hotel Madrid

Discover More About Dear Hotel Madrid

The Charm of Dear Hotel Madrid

For Australian travellers planning a trip to the vibrant heart of Spain, finding the perfect accommodation is key to an unforgettable experience. Dear Hotel Madrid stands out as a premier choice, offering a blend of modern comfort, excellent service, and a prime location that caters to the discerning traveller. Whether you're seeking a stylish base for exploring the city's rich culture or a comfortable retreat after a day of sightseeing, Dear Hotel Madrid promises a welcoming and convenient stay. Rates at Dear Hotel Madrid start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Dear Hotel Madrid

Dear Hotel Madrid is nestled in the Gran Vía area, a bustling and iconic thoroughfare in the very centre of Madrid. This prime location places you right in the thick of the action, surrounded by theatres, shops, and a lively atmosphere that captures the essence of the Spanish capital. The hotel's `{localAddressString}` address means you're just a short stroll from many of Madrid's most famous landmarks. For those relying on public transport, the nearest metro station is conveniently located within a few minutes' walk, providing easy access to the entire city and beyond. This excellent connectivity makes exploring Madrid, from the historic Royal Palace to the artistic Prado Museum, incredibly straightforward. The surrounding neighbourhood buzzes with energy, offering a fantastic starting point for discovering hidden plazas, charming tapas bars, and the unique rhythm of Madrileño life.

Guest Facilities and Services at Dear Hotel Madrid

Guest facilities at Dear Hotel Madrid are designed to ensure a comfortable and hassle-free stay for all visitors. Understanding the needs of modern travellers, the hotel provides essential amenities that enhance the overall experience. You'll find a welcoming 24-hour front desk, ready to assist with any queries or requests you may have, ensuring peace of mind at any hour. Complimentary Wi-Fi is available throughout the hotel, keeping you connected with loved ones or allowing you to plan your next adventure. For those who enjoy staying active, a fitness centre is available to help you maintain your routine. Secure luggage storage is also provided, allowing you to make the most of your time in Madrid even before check-in or after check-out.

Room Information and Stay Experience at Dear Hotel Madrid

The hotel offers a range of well-appointed rooms designed to be a sanctuary of comfort and style. The room types of Dear Hotel Madrid are thoughtfully curated to suit various traveller needs, ensuring a restful and rejuvenating experience. Each room is equipped with modern climate control systems, guaranteeing a pleasant temperature regardless of the season, a feature highly valued by Australian travellers. You can expect clean, comfortable bedding and a serene environment conducive to a good night's sleep. The bathrooms are modern and well-maintained, providing a refreshing space to start or end your day. While specific room names and exact dimensions are best confirmed directly, the focus is consistently on providing a high standard of comfort and a welcoming atmosphere.

Recommended Nearby Dining and Cafes around Dear Hotel Madrid

Madrid is a city renowned for its incredible culinary scene, and Dear Hotel Madrid's location puts you at the epicentre of it all. Just steps from the hotel, you'll discover a plethora of dining options to satisfy every palate. The Gran Vía and surrounding streets are brimming with traditional tapas bars where you can sample authentic Spanish flavours, from succulent jamón ibérico to patatas bravas. For those who appreciate a good coffee and a leisurely breakfast, the area boasts a vibrant café culture. You'll find numerous spots offering expertly brewed coffee and delicious pastries, perfect for kick-starting your day. Whether you're craving a hearty Spanish meal or a light brunch, the neighbourhood offers an exciting culinary journey, reflecting the lively food and drink scene that Madrid is famous for.

Popular Attractions and Activities near Dear Hotel Madrid

Dear Hotel Madrid is perfectly situated to explore the many wonders of the Community of Madrid. Its central location makes it an ideal base for discovering the city's rich history, art, and culture. Here are some popular attractions and activities within easy reach:

  • Royal Palace of Madrid:

    Explore the magnificent official residence of the Spanish Royal Family, a stunning example of Baroque architecture.
  • Prado Museum:

    Immerse yourself in one of the world's finest art museums, housing masterpieces by Spanish masters like Goya, Velázquez, and El Greco.
  • Retiro Park:

    Enjoy a leisurely stroll or a boat ride in this expansive and beautiful urban park, a green oasis in the heart of the city.
  • Plaza Mayor:

    Experience the grandeur of this historic central square, perfect for people-watching and soaking in the atmosphere.
  • Puerta del Sol:

    Visit this iconic public square, a bustling hub and a popular meeting point, often considered the centre of Madrid.
If you are looking for other activities around Dear Hotel Madrid, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Dear Hotel Madrid from the Airport

Navigating your journey from the airport to Dear Hotel Madrid is straightforward, with several convenient options available. The airport transfer service of Dear Hotel Madrid is easily accessible, ensuring a smooth transition to your accommodation. Here are some of the most common ways to get to Dear Hotel Madrid:

  • Airport Link Trains:

    Madrid's Barajas Airport is well-connected by train services that can take you to central stations, from where you can easily reach the hotel via a short metro ride or walk.
  • Airport Shuttle Buses:

    Dedicated airport shuttle buses operate regularly, providing a direct and cost-effective way to reach various points in the city centre.
  • Public Metered Taxis:

    Taxis are readily available at the airport and offer a direct route to Dear Hotel Madrid. Ensure the meter is used for a standard fare.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app for convenient pick-up.
For more information on getting around, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Dear Hotel Madrid

Dear Hotel Madrid offers a compelling combination of location, comfort, and service, making it an excellent choice for Australian travellers visiting the Spanish capital. Its prime position on Gran Vía ensures you are at the heart of Madrid's vibrant energy, with easy access to attractions, dining, and transport. The hotel's commitment to providing a comfortable and welcoming environment, coupled with its helpful facilities, guarantees a memorable stay.

  • Prime Location:

    Situated on the iconic Gran Vía, offering unparalleled access to the city's best.
  • Comfortable Accommodation:

    Well-appointed rooms with modern amenities for a restful stay.
  • Convenient Services:

    24-hour front desk, free Wi-Fi, and fitness facilities enhance your experience.
  • Excellent Accessibility:

    Close proximity to public transport makes exploring Madrid effortless.
Ready to experience the magic of Madrid? Check room availability at Dear Hotel Madrid and book your stay today.
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All facilities in Dear Hotel Madrid

Bar, Cafe and Lounge Dear Hotel Madrid
Bar, Cafe and Lounge
Swimming Pool Dear Hotel Madrid
Swimming Pool
Functional Hall Dear Hotel Madrid
Functional Hall
Common Space Dear Hotel Madrid
Common Space
Lobby Dear Hotel Madrid
Lobby

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Rooftop terrace
  • Banquet

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Dear Hotel Madrid

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dear Hotel Madrid
162
Number of floors in Dear Hotel Madrid
14
Another facilities in Dear Hotel Madrid
Multilingual staff, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked questions about Dear Hotel Madrid

What are available facilities at Dear Hotel Madrid?
There are top facilites at Dear Hotel Madrid such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dear Hotel Madrid?
The standard check-in time at Dear Hotel Madrid is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does Dear Hotel Madrid provide breakfast?
Yes, Dear Hotel Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dear Hotel Madrid?
Dear Hotel Madrid has a 4.0-star rating.
How many floors does Dear Hotel Madrid have?
Dear Hotel Madrid has 14.
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Dear Hotel Madrid reviews and ratings

Overall Ratings & Reviews Dear Hotel Madrid

Traveloka (1)
Other sources (1,005)
9.0
Exceptional
From 1,005 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Dear Hotel Madrid

Number of reviews per page
20
40
Top reviews
Ashley
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

-great location: right on gran via -love the pool/bar area on the rooftop with nice view -very clean -nice staff -we got a room with terrace it was amazing -i would stay here again if i ever come back to madrid. highly recommend!
Erica
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was not very clean. It had dirt on the bathroom sink and hair on the bed. I had paid for my breakfast via Expedia and when we went to eat breakfast I was turned away until they were able to reclarify with the front desk. One morning, I set up my own table for breakfast as there was a delay in clearing the tables for the next group of people.
Read More
Jean max pierre g
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location. Excellent service
Arunit
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff! Some of the check in staff were extremely helpful and friendly. The rooftop bar is nice but the restaurant staff and service were atrocious. We walked out one day from the restaurant because we waited close to 30 mins to order. We let the staff know that we will be leaving because we didn’t like the service and have decided to go somewhere else. They didn’t say anything but then I got an email where they marked us as a “no show” trying to charge us 30 Euros each. We immediately reported this to the check in staff an they took care of it. I wouldn’t dine here at all. Maybe goto the rooftop for a quick drink..
Read More
Olivette
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Dear was FANTASTIC! Our stay couldn't have been any better. Location, the room...everything. Maria at breakfast was a doll. All of the staff was top notch. Will definitely be back!!
Carrie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is convenient, metro and shopping are nearby. Staff is friendly and helpful.
Sonia
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel in get location. Staff is friendly and very helpful.
Virginia
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff very friendly. Rooms very comfortable. Great location
steven
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fresh nice breakfast. Reasonable value. Staff great, really lovely. Basic amenities and small reception area, limited seating. Had to book breakfast time as small seating area. City centre location great.
GLADYS
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Me encantó el hotel, limpio, acogedor, bien ubicado, cerca de todo, personar muy amable.
Michelle
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were extremely helpful and friendly. The rooftop bar had excellent views and places to lounge. The morning buffet was yummy and the larger balcony’s available on the upper floors are a great way to relax in a lounge chair. The small pool was an excellent way to dip in and cool off and had additional beautiful views
Beatrz
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice and helpful staff
Christos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room and friendly staff
Alannah
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely lovely reception staff, super polite accommodating and helpful. The hotel is in a great location, there is so much to do around. Only thing it might be too chaotic for some as it is on a very busy main street (but luckily no noise in rooms). Our rooms were cleaned every day and the place was spotless when we arrived. Only main improvement would be for there to be better service on the rooftop bar, we arrived to sunbathe on a Friday morning and there was no service attention, also they had building works going on. They are missing a trick not taking drinks and bar snacks orders as I’m sure guests would have loved it!
Read More
Hong
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice location, nice and clean room, friendly staff, beatiful roof top , highly recommended
Luisa O
icon-Family
Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We did not eat in the hotel
Mohammad
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was very hot in April. No A/C
Brandon
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We wouldn’t stay here again - it has potential but two things really stood out that people should be aware of when booking. Notice that no one mentions the beds being comfortable in their reviews…. that’s because they aren’t. The other thing is that it smells like a Hollister store. And just like a Hollister store, they use way too much fragrance that it’s overwhelming, to the point we’d get a headache if we were in the elevator lobby too long so we’d run through and take the stairs to avoid lingering. We smelled the scent blocks away from the hotel thinking it was another store with the same smell, nope, it was us covered in it. They asked for feedback after our first night and we told them this and they did nothing to change it the next 3 days. The hotel is beautiful, great location, the staff was friendly and helpful at check in, the rooftop bar is nice, but don’t be drawn by the rooftop pool picture as your reason to book here unless that’s your main reason. At check out, they literally asked us to give them a 10 star rating and use their names so they’ll get money. I just think that’s unethical and reviews should be honest so travelers know what they are booking. They even handed me a card that asks for a 10 star review…
Read More
Alisha
icon-with Friends
with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great roof top views. Close to shops and walking distance to attractions.
Darren
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location, incredibly helpful staff, spacious rooms and a great view.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Dear Hotel Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Dear Hotel Madrid

Traveloka (1)
Other sources (1,005)
9.0
Exceptional
From 1,005 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Dear Hotel Madrid

Number of reviews per page
20
40
Top reviews
Ashley
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

-great location: right on gran via -love the pool/bar area on the rooftop with nice view -very clean -nice staff -we got a room with terrace it was amazing -i would stay here again if i ever come back to madrid. highly recommend!
Erica
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was not very clean. It had dirt on the bathroom sink and hair on the bed. I had paid for my breakfast via Expedia and when we went to eat breakfast I was turned away until they were able to reclarify with the front desk. One morning, I set up my own table for breakfast as there was a delay in clearing the tables for the next group of people.
Read More
Jean max pierre g
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location. Excellent service
Arunit
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff! Some of the check in staff were extremely helpful and friendly. The rooftop bar is nice but the restaurant staff and service were atrocious. We walked out one day from the restaurant because we waited close to 30 mins to order. We let the staff know that we will be leaving because we didn’t like the service and have decided to go somewhere else. They didn’t say anything but then I got an email where they marked us as a “no show” trying to charge us 30 Euros each. We immediately reported this to the check in staff an they took care of it. I wouldn’t dine here at all. Maybe goto the rooftop for a quick drink..
Read More
Olivette
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Dear was FANTASTIC! Our stay couldn't have been any better. Location, the room...everything. Maria at breakfast was a doll. All of the staff was top notch. Will definitely be back!!
Carrie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is convenient, metro and shopping are nearby. Staff is friendly and helpful.
Sonia
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel in get location. Staff is friendly and very helpful.
Virginia
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff very friendly. Rooms very comfortable. Great location
steven
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fresh nice breakfast. Reasonable value. Staff great, really lovely. Basic amenities and small reception area, limited seating. Had to book breakfast time as small seating area. City centre location great.
GLADYS
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Me encantó el hotel, limpio, acogedor, bien ubicado, cerca de todo, personar muy amable.
Michelle
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were extremely helpful and friendly. The rooftop bar had excellent views and places to lounge. The morning buffet was yummy and the larger balcony’s available on the upper floors are a great way to relax in a lounge chair. The small pool was an excellent way to dip in and cool off and had additional beautiful views
Beatrz
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice and helpful staff
Christos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room and friendly staff
Alannah
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely lovely reception staff, super polite accommodating and helpful. The hotel is in a great location, there is so much to do around. Only thing it might be too chaotic for some as it is on a very busy main street (but luckily no noise in rooms). Our rooms were cleaned every day and the place was spotless when we arrived. Only main improvement would be for there to be better service on the rooftop bar, we arrived to sunbathe on a Friday morning and there was no service attention, also they had building works going on. They are missing a trick not taking drinks and bar snacks orders as I’m sure guests would have loved it!
Read More
Hong
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice location, nice and clean room, friendly staff, beatiful roof top , highly recommended
Luisa O
icon-Family
Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We did not eat in the hotel
Mohammad
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was very hot in April. No A/C
Brandon
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We wouldn’t stay here again - it has potential but two things really stood out that people should be aware of when booking. Notice that no one mentions the beds being comfortable in their reviews…. that’s because they aren’t. The other thing is that it smells like a Hollister store. And just like a Hollister store, they use way too much fragrance that it’s overwhelming, to the point we’d get a headache if we were in the elevator lobby too long so we’d run through and take the stairs to avoid lingering. We smelled the scent blocks away from the hotel thinking it was another store with the same smell, nope, it was us covered in it. They asked for feedback after our first night and we told them this and they did nothing to change it the next 3 days. The hotel is beautiful, great location, the staff was friendly and helpful at check in, the rooftop bar is nice, but don’t be drawn by the rooftop pool picture as your reason to book here unless that’s your main reason. At check out, they literally asked us to give them a 10 star rating and use their names so they’ll get money. I just think that’s unethical and reviews should be honest so travelers know what they are booking. They even handed me a card that asks for a 10 star review…
Read More
Alisha
icon-with Friends
with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great roof top views. Close to shops and walking distance to attractions.
Darren
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location, incredibly helpful staff, spacious rooms and a great view.
Number of reviews per page
20
40