Dear Hotel Madrid

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9.0
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Nelson

10.0
/ 10
Excellent location, extremely crowded and €40 per night parking is two blocks away, so better plan your travel, roof top bar offers incredible views and the staff is very attentive, service was good, rooms are clean. Overall 5 stars if I ignore the hotel’s response to an incident where the elevator broke down and no staff was able to help us out, technicians were delayed and unable to help at that time, mind you it was only 23:30 and we had to call a rescue team ourselves (luckily a local was with us when the emergency happened) otherwise we would’ve been stuck still because our phone service isn’t local, therefore we can’t make that type of calls. We got offered a breakfast or a bottle of cava (which we accepted) for the incident.

Susan

10.0
/ 10
Amazing hotel and staff. Simply beautiful. Gorgeous view from room. Spectacular rooftop pool and bar. Staff are incredibly welcoming and helpful. 10 out of 10.

Michelle

10.0
/ 10
The staff were so friendly & helpful, excellent location right on Plaza de Espana, Metro Line 3, so easy to get anywhere, and the rooftop pool and bar were what drew me - they didn’t disappoint - not least as I was there for a major heat wave. I’ll stay again when I come back next year for sure.
In the Area
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Gran Via 80, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dear Hotel Madrid

Gran Via 80, Madrid, Community of Madrid, Spain, 28013
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Lobby Dear Hotel Madrid
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The Charm of Dear Hotel Madrid

For Australian travellers planning a trip to the vibrant heart of Spain, finding the perfect accommodation is key to an unforgettable experience. Dear Hotel Madrid stands out as a premier choice, offering a blend of modern comfort, excellent service, and a prime location that caters to the discerning traveller. Whether you're seeking a stylish base for exploring the city's rich culture or a comfortable retreat after a day of sightseeing, Dear Hotel Madrid promises a welcoming and convenient stay. Rates at Dear Hotel Madrid start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Dear Hotel Madrid

Dear Hotel Madrid is nestled in the Gran Vía area, a bustling and iconic thoroughfare in the very centre of Madrid. This prime location places you right in the thick of the action, surrounded by theatres, shops, and a lively atmosphere that captures the essence of the Spanish capital. The hotel's `{localAddressString}` address means you're just a short stroll from many of Madrid's most famous landmarks. For those relying on public transport, the nearest metro station is conveniently located within a few minutes' walk, providing easy access to the entire city and beyond. This excellent connectivity makes exploring Madrid, from the historic Royal Palace to the artistic Prado Museum, incredibly straightforward. The surrounding neighbourhood buzzes with energy, offering a fantastic starting point for discovering hidden plazas, charming tapas bars, and the unique rhythm of Madrileño life.

Guest Facilities and Services at Dear Hotel Madrid

Guest facilities at Dear Hotel Madrid are designed to ensure a comfortable and hassle-free stay for all visitors. Understanding the needs of modern travellers, the hotel provides essential amenities that enhance the overall experience. You'll find a welcoming 24-hour front desk, ready to assist with any queries or requests you may have, ensuring peace of mind at any hour. Complimentary Wi-Fi is available throughout the hotel, keeping you connected with loved ones or allowing you to plan your next adventure. For those who enjoy staying active, a fitness centre is available to help you maintain your routine. Secure luggage storage is also provided, allowing you to make the most of your time in Madrid even before check-in or after check-out.

Room Information and Stay Experience at Dear Hotel Madrid

The hotel offers a range of well-appointed rooms designed to be a sanctuary of comfort and style. The room types of Dear Hotel Madrid are thoughtfully curated to suit various traveller needs, ensuring a restful and rejuvenating experience. Each room is equipped with modern climate control systems, guaranteeing a pleasant temperature regardless of the season, a feature highly valued by Australian travellers. You can expect clean, comfortable bedding and a serene environment conducive to a good night's sleep. The bathrooms are modern and well-maintained, providing a refreshing space to start or end your day. While specific room names and exact dimensions are best confirmed directly, the focus is consistently on providing a high standard of comfort and a welcoming atmosphere.

Recommended Nearby Dining and Cafes around Dear Hotel Madrid

Madrid is a city renowned for its incredible culinary scene, and Dear Hotel Madrid's location puts you at the epicentre of it all. Just steps from the hotel, you'll discover a plethora of dining options to satisfy every palate. The Gran Vía and surrounding streets are brimming with traditional tapas bars where you can sample authentic Spanish flavours, from succulent jamón ibérico to patatas bravas. For those who appreciate a good coffee and a leisurely breakfast, the area boasts a vibrant café culture. You'll find numerous spots offering expertly brewed coffee and delicious pastries, perfect for kick-starting your day. Whether you're craving a hearty Spanish meal or a light brunch, the neighbourhood offers an exciting culinary journey, reflecting the lively food and drink scene that Madrid is famous for.

Popular Attractions and Activities near Dear Hotel Madrid

Dear Hotel Madrid is perfectly situated to explore the many wonders of the Community of Madrid. Its central location makes it an ideal base for discovering the city's rich history, art, and culture. Here are some popular attractions and activities within easy reach:

  • Royal Palace of Madrid: Explore the magnificent official residence of the Spanish Royal Family, a stunning example of Baroque architecture.
  • Prado Museum: Immerse yourself in one of the world's finest art museums, housing masterpieces by Spanish masters like Goya, Velázquez, and El Greco.
  • Retiro Park: Enjoy a leisurely stroll or a boat ride in this expansive and beautiful urban park, a green oasis in the heart of the city.
  • Plaza Mayor: Experience the grandeur of this historic central square, perfect for people-watching and soaking in the atmosphere.
  • Puerta del Sol: Visit this iconic public square, a bustling hub and a popular meeting point, often considered the centre of Madrid.
If you are looking for other activities around Dear Hotel Madrid, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Dear Hotel Madrid from the Airport

Navigating your journey from the airport to Dear Hotel Madrid is straightforward, with several convenient options available. The airport transfer service of Dear Hotel Madrid is easily accessible, ensuring a smooth transition to your accommodation. Here are some of the most common ways to get to Dear Hotel Madrid:

  • Airport Link Trains: Madrid's Barajas Airport is well-connected by train services that can take you to central stations, from where you can easily reach the hotel via a short metro ride or walk.
  • Airport Shuttle Buses: Dedicated airport shuttle buses operate regularly, providing a direct and cost-effective way to reach various points in the city centre.
  • Public Metered Taxis: Taxis are readily available at the airport and offer a direct route to Dear Hotel Madrid. Ensure the meter is used for a standard fare.
  • Rideshare Services: You can also opt for a rideshare service, which can be booked via a mobile app for convenient pick-up.
For more information on getting around, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Dear Hotel Madrid

Dear Hotel Madrid offers a compelling combination of location, comfort, and service, making it an excellent choice for Australian travellers visiting the Spanish capital. Its prime position on Gran Vía ensures you are at the heart of Madrid's vibrant energy, with easy access to attractions, dining, and transport. The hotel's commitment to providing a comfortable and welcoming environment, coupled with its helpful facilities, guarantees a memorable stay.

  • Prime Location: Situated on the iconic Gran Vía, offering unparalleled access to the city's best.
  • Comfortable Accommodation: Well-appointed rooms with modern amenities for a restful stay.
  • Convenient Services: 24-hour front desk, free Wi-Fi, and fitness facilities enhance your experience.
  • Excellent Accessibility: Close proximity to public transport makes exploring Madrid effortless.
Ready to experience the magic of Madrid? Check room availability at Dear Hotel Madrid and book your stay today.
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All facilities in Dear Hotel Madrid

Swimming Pool Dear Hotel Madrid
Swimming Pool
Functional Hall Dear Hotel Madrid
Functional Hall
Common Space Dear Hotel Madrid
Common Space
Lobby Dear Hotel Madrid
Lobby
Exterior Dear Hotel Madrid
Exterior

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

General

  • Banquet
  • Rooftop terrace

Accessibilty

  • Disabled access friendly

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Dear Hotel Madrid

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dear Hotel Madrid
162
Number of floors in Dear Hotel Madrid
14
Another facilities in Dear Hotel Madrid
Babysitting with surcharge, Romantic proposal packages, Outdoor pool, Pool sun loungers, Poolside bar

Frequently asked questions about Dear Hotel Madrid

What are available facilities at Dear Hotel Madrid?
There are top facilites at Dear Hotel Madrid such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dear Hotel Madrid?
The standard check-in time at Dear Hotel Madrid is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does Dear Hotel Madrid provide breakfast?
Yes, Dear Hotel Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dear Hotel Madrid?
Dear Hotel Madrid has a 4.0-star rating.
How many floors does Dear Hotel Madrid have?
Dear Hotel Madrid has 14.
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Dear Hotel Madrid reviews and ratings

Overall Ratings & Reviews Dear Hotel Madrid

Traveloka (1)
Other sources (1,000)
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

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Traveller Reviews Dear Hotel Madrid

Number of reviews per page
20
40
Top reviews
Nelson
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location, extremely crowded and €40 per night parking is two blocks away, so better plan your travel, roof top bar offers incredible views and the staff is very attentive, service was good, rooms are clean. Overall 5 stars if I ignore the hotel’s response to an incident where the elevator broke down and no staff was able to help us out, technicians were delayed and unable to help at that time, mind you it was only 23:30 and we had to call a rescue team ourselves (luckily a local was with us when the emergency happened) otherwise we would’ve been stuck still because our phone service isn’t local, therefore we can’t make that type of calls. We got offered a breakfast or a bottle of cava (which we accepted) for the incident.
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Susan
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing hotel and staff. Simply beautiful. Gorgeous view from room. Spectacular rooftop pool and bar. Staff are incredibly welcoming and helpful. 10 out of 10.
Lisa
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The location and staff were great, good value for money given how central the location was. However the hotel quality and amenities make this hotel a 3-star at best; rooms are quite outdated and bathroom feels dark and stuffy.
Michelle
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were so friendly & helpful, excellent location right on Plaza de Espana, Metro Line 3, so easy to get anywhere, and the rooftop pool and bar were what drew me - they didn’t disappoint - not least as I was there for a major heat wave. I’ll stay again when I come back next year for sure.
Tasha
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

During check-in, I was told breakfast was included, but at checkout I was told otherwise. The complimentary Wi-Fi was also very unreliable, even after I was provided with a router. The biggest issue, however, was the air conditioner. Whenever it was running, there was a very loud noise coming through the wall, along with an electrical-like smell, as if the unit was overworking. It made the room uncomfortable and made it difficult to relax or sleep. Would I stay here again? Possibly. The rooftop was beautiful, the location is excellent, and the staff was very accommodating. However, the air conditioning issue significantly impacted my stay, and I couldn't wait to check out so I could finally get a good night's sleep in a cool, quiet room.
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Terrance
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel with exceptional staff. Room was cleaned everyday with fresh towels. The hotel is in a good location. Loved my stay.
Ira
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This is a very, very well-located hotel with a great rooftop bar (and no need to imbibe). It has a fabulous view of the city. The hotel is contemporary in design, but not as well thought out as it could be. There was no work surface in the room that made it easy to use a laptop. There is no shelf in the shower to hold anything. No in-room coffee pot. The "eye" for design conflicts with usability. More easily correctable is its little-less-than-acceptable housekeeping. The management needs to spend a tad amount of time supervising its staff. The same situation exists at the front desk. The hotel's management is just a little short of what it would take to make it great.
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Daniela
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Jack
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely hotel with welcoming staff
Migdalia
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a wonderful stay at Dear Hotel Madrid. The rooms were clean, comfortable, and very well maintained. The hotel itself is modern, attractive, and kept in excellent condition. The staff was friendly, welcoming, and always willing to help with any questions or requests. One of the best features of this hotel is its fantastic location. It is right in the heart of Madrid, on the city's "Broadway" (Gran Vía), and directly across from Plaza de España, making it easy to explore many of the city's attractions on foot. Overall, I had a great experience and would definitely recommend Dear Hotel Madrid to anyone visiting Madrid.
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Lydia
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Property was well placed, right in the centre of Town. The Staff were excellent and very helpful.
Sasha
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Dear Hotel was a perfect boutique hotel located in the heart of Madrid. There are many restaurants and stores nearby and it’s close to the metro. The hotel has a very small pool but it was a perfect way to cool off after a day of exploring. The view from the rooftop was spectacular! The staff were very friendly and gave us recommendations of things to do. Gianmarco was truly the best! He always welcomed us with a smile. Our stay was nothing short of amazing.
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Brittany
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room size was perfect when travelling with a baby. Staff always so pleasant. Location was the best part!! Clean and luxury feeling. Breakfast was a good added bonus
Michael
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Make sure you book a fully refundable room as they wouldn’t let us out of our reservation when our flight was changed by the airline eventhough we were 30 days out. What a scam!
Francis
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel with friendly and helpful staff. However, the pool was small and not clean. And whoever heard of pushing two single beds together in lieu of a king sized bed?
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Cecilia at reception and all staff were friendly, helpful, and customer focused. Will recommend to our colleagues and friends
Ashley
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

-great location: right on gran via -love the pool/bar area on the rooftop with nice view -very clean -nice staff -we got a room with terrace it was amazing -i would stay here again if i ever come back to madrid. highly recommend!
Erica
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was not very clean. It had dirt on the bathroom sink and hair on the bed. I had paid for my breakfast via Expedia and when we went to eat breakfast I was turned away until they were able to reclarify with the front desk. One morning, I set up my own table for breakfast as there was a delay in clearing the tables for the next group of people.
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Jean max pierre g
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location. Excellent service
Arunit
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff! Some of the check in staff were extremely helpful and friendly. The rooftop bar is nice but the restaurant staff and service were atrocious. We walked out one day from the restaurant because we waited close to 30 mins to order. We let the staff know that we will be leaving because we didn’t like the service and have decided to go somewhere else. They didn’t say anything but then I got an email where they marked us as a “no show” trying to charge us 30 Euros each. We immediately reported this to the check in staff an they took care of it. I wouldn’t dine here at all. Maybe goto the rooftop for a quick drink..
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Number of reviews per page
20
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Exterior 4 Dear Hotel Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.