How many rooms are available at Dear Hotel Madrid?

Dear Hotel Madrid has 162 rooms in total.

Does Dear Hotel Madrid provide parking?

Yes, Dear Hotel Madrid provides parking. Please confirm details directly with the hotel.

What do past guests say about Dear Hotel Madrid?

Dear Hotel Madrid is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Dear Hotel Madrid

Name: Dear Hotel Madrid
Address: Gran Via 80, Madrid, Community of Madrid, Spain, 28013, Gran Via 80, Madrid, 28013, Spain
Rating: 8.8

Hotels

8.8

/10

Very Good

999 reviews

What Guests Say About Their Stay

Rafael

10.0

/ 10

Elena at the front desk was outstanding—helpful, knowledgeable, and genuinely welcoming. She went above and beyond to assist us and made our stay much more enjoyable. The hotel is in a fantastic central location, making it very convenient to get around. My family and I were very satisfied with our stay and truly appreciated the excellent service we received.

Conner

10.0

/ 10

Elena at the front desk was amazing, everyone was incredibly hospitable. Hotel was in the perfect location, right next to the metro and nearly everything we wanted to see was walkable. The downstairs area was incredibly helpful for us to decompress, change, and go about our day before our 3:00pm check-in. I would stay here again in a heartbeat.

Christopher

10.0

/ 10

Really super helpful and friendly staff, really nice rooms and super clean.

In the Area

See Map

Gran Via 80, Madrid, Community of Madrid, Spain, 28013

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Dear Hotel Madrid

Gran Via 80, Madrid, Community of Madrid, Spain, 28013

Discover More Places

Discover More About Dear Hotel Madrid

Location

Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid.

About Dear Hotel Madrid

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Dear Hotel Madrid exclusively for you.

Dear Hotel Madrid is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Dear Hotel Madrid.

All facilities in Dear Hotel Madrid

Others

Hotel Services

Tours
Multilingual staff
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Things to Do

Romantic proposal packages
Hot tub
Outdoor pool
Poolside bar
Pool sun loungers

Public Facilities

Others
Elevator
Restaurant
Smoke-free area
Safety deposit box

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

General

Rooftop terrace
Banquet

Kids and Pets

Babysitting with surcharge

Transportation

Area shuttle with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Dear Hotel Madrid

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately EUR 22 per person
Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
Nearby parking fee: EUR 37.00 per day (328 ft away)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

The following facilities will be closed during May, October, November, and December:

Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Dear Hotel Madrid	162
Number of floors in Dear Hotel Madrid	14
Another facilities in Dear Hotel Madrid	Tours, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in Dear Hotel Madrid

What are available facilities at Dear Hotel Madrid?

There are top facilites at Dear Hotel Madrid such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Dear Hotel Madrid?

The standard check-in time at Dear Hotel Madrid is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does Dear Hotel Madrid provide breakfast?

Yes, Dear Hotel Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Dear Hotel Madrid?

Dear Hotel Madrid is a 4.0-star hotel.

How many floors does Dear Hotel Madrid have?

Dear Hotel Madrid has 14 floors.

See All

More Reviews from Other Guests in Dear Hotel Madrid

Overall Ratings & Reviews Dear Hotel Madrid

Traveloka (1)

Other sources (998)

8.8

Very Good

From 998 reviews

Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Dear Hotel Madrid

Number of reviews per page

Top reviews

Rafael

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Conner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Danielle

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

I booked this hotel for the airport shuttle service. It said to mention this so it could be scheduled. When I checked in (Friday) I mentioned needing the airport shuttle on Monday morning. I was told they could help me schedule a taxi. No shuttle. Phone in the room didn’t work so I had to go to the lobby to make a request. Coffee was only instant. Breakfast didn’t start until after 8am so we were unable to use the breakfast we added to our 2nd night. Rooms were fine but shower amenities did not fit in the holders and could not be used. A weird side table blocked the fridge and needed to be moved to access it. Without the airport shuttle I would definitely wouldn’t stay there again.

Hugo

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Hugo

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Ok. Nothing great

Christopher

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Really super helpful and friendly staff, really nice rooms and super clean.

jingchun

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Room is just OK.

Dominique Germaine

Leisure

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Great location in the heart of Madrid. The property itself is very nice, with comfortable rooms and pleasant accommodations. The staff was generally helpful, though service could be a bit more attentive at times. Overall, a good stay and excellent value for the area.

Juliette

Leisure with Friends

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Clean room | Great area | Very nice and friendly staff | Definitely considering staying here in our next trip to Madrid

Nikhil

Leisure

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Loved the location and cleanliness. Roof Top was great too

Gail

Friends and Family

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

The selection could have had more variety.

karla

Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The staff were really nice, AC worked perfectly fine. Lived the location was very convenient.

gines

Friends and Family

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

THE LOCATION IS GREAT HOWEVER THEY SHOULD INCLUDE INSTRUCTIONS ON PARKING.

Robert

Friends and Family

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

The only complaint was the lack of tea and coffee making facilities in the room. Otherwise, the hotel was great.

Mirelys

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

VERY GOOD

Shane

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Walking distance to tourist spots and train station

Taislene Da silva

Leisure

2.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

In the photo it looked like a bigger space, but it was extremely cramped, with employees providing services reluctantly!

Monica

Leisure with Partner

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

The hotel is in a safe, convenient location — great for shopping, public transportation, and walking around the city. However, the room was disappointing: the bed was uncomfortable, there was noticeable dust throughout (including on the eucalyptus plant), and the bathroom had an unpleasant smell upon arrival with stains on the shower floor and walls. Breakfast was also underwhelming, with limited options and overly oily fried eggs despite the staff’s friendly service. On a positive note, the gifts provided (tote bag, sandals, and wine) were a thoughtful and rare touch that we truly appreciated.

Caroline

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Staff were were extremely helpful and lovely. Great comfortable beds, nice clean simple room.

Maria Isabel

Leisure with Friends

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

No coffee facilities in the room

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.