Are there any parking spots at Dear Hotel Madrid ?

Yes: Yes, there are parking spots at Dear Hotel Madrid

What do past guests say about Dear Hotel Madrid?

Dear Hotel Madrid is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Dear Hotel Madrid

Name: Dear Hotel Madrid
Address: Gran Via 80, Madrid, Community of Madrid, Spain, 28013, Gran Via 80, Madrid, 28013, Spain
Rating: 9

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9.0

/10

Exceptional

1,006 reviews

What Guests Say About Their Stay

Alan

10.0

/ 10

Cecilia at reception and all staff were friendly, helpful, and customer focused. Will recommend to our colleagues and friends

Ashley

10.0

/ 10

-great location: right on gran via -love the pool/bar area on the rooftop with nice view -very clean -nice staff -we got a room with terrace it was amazing -i would stay here again if i ever come back to madrid. highly recommend!

Arunit

10.0

/ 10

Great staff! Some of the check in staff were extremely helpful and friendly. The rooftop bar is nice but the restaurant staff and service were atrocious. We walked out one day from the restaurant because we waited close to 30 mins to order. We let the staff know that we will be leaving because we didn’t like the service and have decided to go somewhere else. They didn’t say anything but then I got an email where they marked us as a “no show” trying to charge us 30 Euros each. We immediately reported this to the check in staff an they took care of it. I wouldn’t dine here at all. Maybe goto the rooftop for a quick drink..

In the Area

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Gran Via 80, Madrid, Community of Madrid, Spain, 28013

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Dear Hotel Madrid

Gran Via 80, Madrid, Community of Madrid, Spain, 28013

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Location

Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid.

About Dear Hotel Madrid

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Dear Hotel Madrid provides a pleasant accommodation for your stay.

Not only located within easy reach of various places of interests for your adventure, but staying at Dear Hotel Madrid will also give you a pleasant stay.

Have fun with various entertaining facilities for you and the whole family at Dear Hotel Madrid, a wonderful accommodation for your family holiday.

Are you a shopaholic? Staying at Dear Hotel Madrid will surely spoil you for numerous shopping centers nearby.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Dear Hotel Madrid is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Dear Hotel Madrid.

All facilities in Dear Hotel Madrid

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Common Space

Lobby

Hotel Services

Multilingual staff
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Things to Do

Romantic proposal packages
Outdoor pool
Pool sun loungers

Food and Drinks

Poolside bar
Breakfast
Snack bar

Public Facilities

Elevator
Smoke-free area
Safety deposit box

General

Rooftop terrace
Banquet

Kids and Pets

Babysitting with surcharge

Transportation

Area shuttle with surcharge

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in Dear Hotel Madrid

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Dear Hotel Madrid	162
Number of floors in Dear Hotel Madrid	14
Another facilities in Dear Hotel Madrid	Multilingual staff, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked question in Dear Hotel Madrid

What are available facilities at Dear Hotel Madrid?

There are top facilites at Dear Hotel Madrid such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Dear Hotel Madrid?

The standard check-in time at Dear Hotel Madrid is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does Dear Hotel Madrid provide breakfast?

Yes, Dear Hotel Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Dear Hotel Madrid

Dear Hotel Madrid has a 4.0-star rating.

How many floors does Dear Hotel Madrid have?

Dear Hotel Madrid has 14.

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More Reviews from Other Guests in Dear Hotel Madrid

Overall Ratings & Reviews Dear Hotel Madrid

Traveloka (1)

Other sources (1,005)

9.0

Exceptional

From 1,005 reviews

Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Dear Hotel Madrid

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Top reviews

Alan

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Cecilia at reception and all staff were friendly, helpful, and customer focused. Will recommend to our colleagues and friends

Ashley

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Erica

with Partner

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room was not very clean. It had dirt on the bathroom sink and hair on the bed. I had paid for my breakfast via Expedia and when we went to eat breakfast I was turned away until they were able to reclarify with the front desk. One morning, I set up my own table for breakfast as there was a delay in clearing the tables for the next group of people.

Jean max pierre g

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We did not eat in the hotel

Mohammad

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

It was very hot in April. No A/C

Brandon

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

We wouldn’t stay here again - it has potential but two things really stood out that people should be aware of when booking. Notice that no one mentions the beds being comfortable in their reviews…. that’s because they aren’t. The other thing is that it smells like a Hollister store. And just like a Hollister store, they use way too much fragrance that it’s overwhelming, to the point we’d get a headache if we were in the elevator lobby too long so we’d run through and take the stairs to avoid lingering. We smelled the scent blocks away from the hotel thinking it was another store with the same smell, nope, it was us covered in it. They asked for feedback after our first night and we told them this and they did nothing to change it the next 3 days. The hotel is beautiful, great location, the staff was friendly and helpful at check in, the rooftop bar is nice, but don’t be drawn by the rooftop pool picture as your reason to book here unless that’s your main reason. At check out, they literally asked us to give them a 10 star rating and use their names so they’ll get money. I just think that’s unethical and reviews should be honest so travelers know what they are booking. They even handed me a card that asks for a 10 star review…

Alisha

with Friends

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Great roof top views. Close to shops and walking distance to attractions.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.