Dear Hotel Madrid

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9.0
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

Olivette

10.0
/ 10
The Dear was FANTASTIC! Our stay couldn't have been any better. Location, the room...everything. Maria at breakfast was a doll. All of the staff was top notch. Will definitely be back!!

Carrie

10.0
/ 10
The location is convenient, metro and shopping are nearby. Staff is friendly and helpful.

GLADYS

10.0
/ 10
Me encantó el hotel, limpio, acogedor, bien ubicado, cerca de todo, personar muy amable.
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In the Area
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Gran Via 80, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dear Hotel Madrid

Gran Via 80, Madrid, Community of Madrid, Spain, 28013
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Lobby Dear Hotel Madrid
Lobby 2 Dear Hotel Madrid

Discover More About Dear Hotel Madrid

Location


Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid.

About Dear Hotel Madrid

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Dear Hotel Madrid provides a pleasant accommodation for your stay.

Not only located within easy reach of various places of interests for your adventure, but staying at Dear Hotel Madrid will also give you a pleasant stay.

Have fun with various entertaining facilities for you and the whole family at Dear Hotel Madrid, a wonderful accommodation for your family holiday.

Are you a shopaholic? Staying at Dear Hotel Madrid will surely spoil you for numerous shopping centers nearby.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Dear Hotel Madrid is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Dear Hotel Madrid.

All facilities in Dear Hotel Madrid

Bar, Cafe and Lounge Dear Hotel Madrid
Bar, Cafe and Lounge
Swimming Pool Dear Hotel Madrid
Swimming Pool
Functional Hall Dear Hotel Madrid
Functional Hall
Common Space Dear Hotel Madrid
Common Space
Lobby Dear Hotel Madrid
Lobby

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Rooftop terrace
  • Banquet

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Dear Hotel Madrid

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 5:00 PM.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 37.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Guest will receive an email before arrival 5 days, Guests will receive an email with special check-in instructions

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dear Hotel Madrid
162
Number of floors in Dear Hotel Madrid
14
Another facilities in Dear Hotel Madrid
Multilingual staff, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked question in Dear Hotel Madrid

What are available facilities at Dear Hotel Madrid?
There are top facilites at Dear Hotel Madrid such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dear Hotel Madrid?
The standard check-in time at Dear Hotel Madrid is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does Dear Hotel Madrid provide breakfast?
Yes, Dear Hotel Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dear Hotel Madrid?
Dear Hotel Madrid is a 4.0-star hotel.
How many floors does Dear Hotel Madrid have?
Dear Hotel Madrid has 14 floors.
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More Reviews from Other Guests in Dear Hotel Madrid

Overall Ratings & Reviews Dear Hotel Madrid

Traveloka (1)
Other sources (1,002)
9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dear Hotel Madrid

Number of reviews per page
20
40
Top reviews
Olivette
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Dear was FANTASTIC! Our stay couldn't have been any better. Location, the room...everything. Maria at breakfast was a doll. All of the staff was top notch. Will definitely be back!!
Carrie
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location is convenient, metro and shopping are nearby. Staff is friendly and helpful.
Sonia
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel in get location. Staff is friendly and very helpful.
Virginia
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff very friendly. Rooms very comfortable. Great location
steven
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fresh nice breakfast. Reasonable value. Staff great, really lovely. Basic amenities and small reception area, limited seating. Had to book breakfast time as small seating area. City centre location great.
GLADYS
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Me encantó el hotel, limpio, acogedor, bien ubicado, cerca de todo, personar muy amable.
Michelle
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were extremely helpful and friendly. The rooftop bar had excellent views and places to lounge. The morning buffet was yummy and the larger balcony’s available on the upper floors are a great way to relax in a lounge chair. The small pool was an excellent way to dip in and cool off and had additional beautiful views
Beatrz
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice and helpful staff
Christos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room and friendly staff
Alannah
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Absolutely lovely reception staff, super polite accommodating and helpful. The hotel is in a great location, there is so much to do around. Only thing it might be too chaotic for some as it is on a very busy main street (but luckily no noise in rooms). Our rooms were cleaned every day and the place was spotless when we arrived. Only main improvement would be for there to be better service on the rooftop bar, we arrived to sunbathe on a Friday morning and there was no service attention, also they had building works going on. They are missing a trick not taking drinks and bar snacks orders as I’m sure guests would have loved it!
Read More
Hong
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice location, nice and clean room, friendly staff, beatiful roof top , highly recommended
Luisa O
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We did not eat in the hotel
Mohammad
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was very hot in April. No A/C
Brandon
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We wouldn’t stay here again - it has potential but two things really stood out that people should be aware of when booking. Notice that no one mentions the beds being comfortable in their reviews…. that’s because they aren’t. The other thing is that it smells like a Hollister store. And just like a Hollister store, they use way too much fragrance that it’s overwhelming, to the point we’d get a headache if we were in the elevator lobby too long so we’d run through and take the stairs to avoid lingering. We smelled the scent blocks away from the hotel thinking it was another store with the same smell, nope, it was us covered in it. They asked for feedback after our first night and we told them this and they did nothing to change it the next 3 days. The hotel is beautiful, great location, the staff was friendly and helpful at check in, the rooftop bar is nice, but don’t be drawn by the rooftop pool picture as your reason to book here unless that’s your main reason. At check out, they literally asked us to give them a 10 star rating and use their names so they’ll get money. I just think that’s unethical and reviews should be honest so travelers know what they are booking. They even handed me a card that asks for a 10 star review…
Read More
Alisha
icon-with Friends
with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great roof top views. Close to shops and walking distance to attractions.
Darren
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, incredibly helpful staff, spacious rooms and a great view.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Friendly and helpful staff greeted us every time we came through the door. The hotel is quaint, but immaculately clean and well designed. Great beds, nice shower and plenty of space in the bathroom. Our room had an excellent view of the plaza and the views from the rooftop bar were even better. The metro station is directly in front of the hotel entrance and countless restaurants are only a short walk. This street is also Madrid's equivalent to Broadway and has all the theaters running major productions (we splurged and got last minute tickets to The Lion King because we couldn't pass on the opportunity). Central to everything you'd want to do as a visitor to the city. Great price, great amenities, and you couldn't find a more convenient location.
Read More
Davorka
icon-with Friends
with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We love this hotel! Everyone is welcoming and friendly. The roof deck and the pool have a spectacular view. We would definitely stay here again!
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was clean and staff were very friendly and helpful.
Joy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean rooms and very friendly staff!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Dear Hotel Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Dear Hotel Madrid

Traveloka (1)
Other sources (1,002)
9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dear Hotel Madrid

Number of reviews per page
20
40
Top reviews
Olivette
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Dear was FANTASTIC! Our stay couldn't have been any better. Location, the room...everything. Maria at breakfast was a doll. All of the staff was top notch. Will definitely be back!!
Carrie
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location is convenient, metro and shopping are nearby. Staff is friendly and helpful.
Sonia
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel in get location. Staff is friendly and very helpful.
Virginia
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff very friendly. Rooms very comfortable. Great location
steven
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fresh nice breakfast. Reasonable value. Staff great, really lovely. Basic amenities and small reception area, limited seating. Had to book breakfast time as small seating area. City centre location great.
GLADYS
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Me encantó el hotel, limpio, acogedor, bien ubicado, cerca de todo, personar muy amable.
Michelle
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were extremely helpful and friendly. The rooftop bar had excellent views and places to lounge. The morning buffet was yummy and the larger balcony’s available on the upper floors are a great way to relax in a lounge chair. The small pool was an excellent way to dip in and cool off and had additional beautiful views
Beatrz
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice and helpful staff
Christos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room and friendly staff
Alannah
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Absolutely lovely reception staff, super polite accommodating and helpful. The hotel is in a great location, there is so much to do around. Only thing it might be too chaotic for some as it is on a very busy main street (but luckily no noise in rooms). Our rooms were cleaned every day and the place was spotless when we arrived. Only main improvement would be for there to be better service on the rooftop bar, we arrived to sunbathe on a Friday morning and there was no service attention, also they had building works going on. They are missing a trick not taking drinks and bar snacks orders as I’m sure guests would have loved it!
Read More
Hong
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice location, nice and clean room, friendly staff, beatiful roof top , highly recommended
Luisa O
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We did not eat in the hotel
Mohammad
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was very hot in April. No A/C
Brandon
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We wouldn’t stay here again - it has potential but two things really stood out that people should be aware of when booking. Notice that no one mentions the beds being comfortable in their reviews…. that’s because they aren’t. The other thing is that it smells like a Hollister store. And just like a Hollister store, they use way too much fragrance that it’s overwhelming, to the point we’d get a headache if we were in the elevator lobby too long so we’d run through and take the stairs to avoid lingering. We smelled the scent blocks away from the hotel thinking it was another store with the same smell, nope, it was us covered in it. They asked for feedback after our first night and we told them this and they did nothing to change it the next 3 days. The hotel is beautiful, great location, the staff was friendly and helpful at check in, the rooftop bar is nice, but don’t be drawn by the rooftop pool picture as your reason to book here unless that’s your main reason. At check out, they literally asked us to give them a 10 star rating and use their names so they’ll get money. I just think that’s unethical and reviews should be honest so travelers know what they are booking. They even handed me a card that asks for a 10 star review…
Read More
Alisha
icon-with Friends
with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great roof top views. Close to shops and walking distance to attractions.
Darren
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, incredibly helpful staff, spacious rooms and a great view.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Friendly and helpful staff greeted us every time we came through the door. The hotel is quaint, but immaculately clean and well designed. Great beds, nice shower and plenty of space in the bathroom. Our room had an excellent view of the plaza and the views from the rooftop bar were even better. The metro station is directly in front of the hotel entrance and countless restaurants are only a short walk. This street is also Madrid's equivalent to Broadway and has all the theaters running major productions (we splurged and got last minute tickets to The Lion King because we couldn't pass on the opportunity). Central to everything you'd want to do as a visitor to the city. Great price, great amenities, and you couldn't find a more convenient location.
Read More
Davorka
icon-with Friends
with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We love this hotel! Everyone is welcoming and friendly. The roof deck and the pool have a spectacular view. We would definitely stay here again!
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was clean and staff were very friendly and helpful.
Joy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean rooms and very friendly staff!
Number of reviews per page
20
40