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Iberostar Heritage Grand Mencey

Name: Iberostar Heritage Grand Mencey
Address: Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, Spain, 38004, Calle Doctor Jose Naveiras, 38, Canary Islands, 38004, Spain
Rating: 9.2

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9.2

Exceptional

1,001 reviews

What Guests Say About Their Stay

David

10.0

/ 10

Great service as always, lovely hotel with great staff. I had a small problem with the air conditioner which was fixed in no time while I was out for dinner. Breakfast was something for everyone and the orange juice is amazing!

Helene

10.0

/ 10

Beautifully designed rooms, had a garden outlook which was wonderful. The spa was a nice place to relax. Great pool with towels provided. Amazing staff who always went the extra mile and were so thoughtful and attentive. Lovely food, good wine selection including local wines.

Alexander Craig

10.0

/ 10

Always a delight to return to the Mencey. Wonderful staff and amenities. Great place to relax by outdoor pool, which is serene, set within beautiful garden. Good location with only a few minutes walk to the centre of Santa Cruz.

In the Area

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Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, Spain, 38004

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Laundry service

Luggage storage

Elevator

Garden

Health club

Business facilities

Iberostar Heritage Grand Mencey is a 5-star hotels that has been welcoming guests since 1950. The accommodation went through a renovation in 2011. Iberostar Heritage Grand Mencey is part of Iberostar under Iberostar. There are 261 rooms spread across 4 floors.

What's around Iberostar Heritage Grand Mencey

Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, Spain, 38004

Discover More Places

Discover More About Iberostar Heritage Grand Mencey

General Information

Location

Located at Calle Doctor Jose Naveiras, 38 in Santa Cruz de Tenerife, Spain. Those looking to explore will find Teide National Park, Palmetum of Santa Cruz de Tenerife, and Museo Municipal de Bellas Artes nearby. Closest airport is Tenerife Norte Airport (TFN), 8.88 km away from the accommodation.

Facilities & Amenities

Iberostar Heritage Grand Mencey has Outdoor pool, Poolside bar, Laundry service, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, Iberostar Heritage Grand Mencey has Business facilities available on-site.

Contact

Phone number: 34 922-609900

All facilities in Iberostar Heritage Grand Mencey

Facility

Outdoor pool

Poolside bar

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Guest Services

24-hour front desk
Express check-in
Luggage storage
Concierge
Porter
Laundry Service
Express check-out
Multilingual staff
Wedding service

Activity & Leisure

Garden
Full Serviced Spa
Spa Treatment Rooms
Outdoor pool
On-Site Spa
Health club
Steam bath
Sauna

Public Facilities

Elevator
Off-Street Parking
Safety deposit box

Accessibility

Step-Free Path to Entrance
Wheelchair Accessible Public Washroom
Accessible parking
Well Lit Entrance Path

Meals & Dining

Vegetarian Breakfast Available
Snack bar
Breakfast
Poolside Bar

Transportation

Limited car park

Business Facilities

Conference Center
Business facilities
Wheelchair Accessible Business Facility

Accommodation Facilities

Smoking area
Banquet Hall
Terrace
Reception Hall

Connectivity

LAN Internet access
TEXT
Wi-Fi
TEXT

Sports & Recreation

Fitness Facilities

Nearby Facilities

ATM/Bank

Accommodation Policy & General Information in Iberostar Heritage Grand Mencey

IMPORTANT_NOTICE

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.

Minimum Age Policy

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Iberostar Heritage Grand Mencey	261
Number of floors in Iberostar Heritage Grand Mencey	4
Another facilities in Iberostar Heritage Grand Mencey	24-hour front desk, Express check-in, Luggage storage, Concierge, Porter

Frequently asked questions about Iberostar Heritage Grand Mencey

What is normal check-in & check-out time at Iberostar Heritage Grand Mencey?

The standard check-in time at Iberostar Heritage Grand Mencey is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Iberostar Heritage Grand Mencey?

Iberostar Heritage Grand Mencey has a 5.0-star rating.

How many floors does Iberostar Heritage Grand Mencey have?

Iberostar Heritage Grand Mencey has 4.

How many rooms are available at Iberostar Heritage Grand Mencey?

Iberostar Heritage Grand Mencey has 261.

What do past guests say about Iberostar Heritage Grand Mencey?

Traveloka users who have stayed at Iberostar Heritage Grand Mencey have praised its Cleanliness, Room Comfort, Service and Facilites.

Iberostar Heritage Grand Mencey reviews and ratings

Overall Ratings & Reviews Iberostar Heritage Grand Mencey

Other sources (1,001)

9.2

Exceptional

From 1,001 reviews

Cleanliness

9.6

Room Comfort

9.2

Location

9.0

Service and Facilites

9.2

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Traveller Reviews Iberostar Heritage Grand Mencey

Number of reviews per page

Top reviews

David

Business

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Helene

Friends and family Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Alexander Craig

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Helene

Friends and family Family

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

The room was beautifully designed with the most wonderful outlook over the gardens. The pool was lovely and the delicious non-alcoholic cocktail served mid- morning was a delightful touch. The massage and spa was superb with thoughtful attention to details throughout. The food served at both breakfast and dinner was very high quality. Overall it has been a wonderful stay, as all of the above mentions but what has really stood out, throughout our stay, has been the attentive and friendly staff, thank you all for making our stay so memorable.

etelina

with Partner

10.0

/10

Reviewed 20 week(s) ago

A well presented property with excellent facilities ( just a shame that access to the indoor pool is not available to guests without additional cost). Restaurant staff were excellent and the food was very good ( although at times over seasoned). We had a very enjoyable stay despite poor weather.

Lisa

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Front desk staff very helpful, especially Salvador and Carlos! Hank you for the help

Ian Lorenzo

with Children

10.0

/10

Reviewed 28 week(s) ago

Enjoyed this hotel and the grounds before a cruise of the Canary Islands. Room was very comfortable. Breakfast was amazing!

James R

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

We didn't have the time.

Luigi

with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Fantastic hotel in s beautiful city! Loved the spa, restaurant, staff. Everything! Highly recommend!

Claude

with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Room was clean Staff was great Tv did not work

Number of reviews per page

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Exterior 4 Iberostar Heritage Grand Mencey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.