What do past guests say about Iberostar Heritage Grand Mencey?

Iberostar Heritage Grand Mencey is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Iberostar Heritage Grand Mencey

Name: Iberostar Heritage Grand Mencey
Address: Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, Spain, 38004, Calle Doctor Jose Naveiras, 38, Canary Islands, 38004, Spain
Rating: 9.2

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9.2

/10

Exceptional

1,001 reviews

What Guests Say About Their Stay

Ivan

10.0

/ 10

Another great stay. Beautiful location, beautiful hotel, lovely garden view from the room. Ok breakfast.

Ulf

10.0

/ 10

Fantastiskt klassiskt femstjärnigt hotell. Generösa ytor inne och utomhus. Trevlig trädgård och fin pool. Balkong mot trädgården rekommenderas. Frukost i världsklass. Utmärkt bar. Rummet stort och bekvämt. Personalen i receptionen är alltid vänlig och hjälpsam.

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David

10.0

/ 10

Great service as always, lovely hotel with great staff. I had a small problem with the air conditioner which was fixed in no time while I was out for dinner. Breakfast was something for everyone and the orange juice is amazing!

In the Area

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Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, Spain, 38004

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Steam room

Laundry service

Luggage storage

Elevator

Health club

Fitness center

Business facilities

Iberostar Heritage Grand Mencey is located in area / city Santa Cruz de Tenerife. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Iberostar Heritage Grand Mencey

Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, Spain, 38004

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Location
Iberostar Heritage Grand Mencey is located in area / city Santa Cruz de Tenerife.

About Iberostar Heritage Grand Mencey

From business event to corporate gathering, Iberostar Heritage Grand Mencey provides complete services and facilities that you and your colleagues need.

Iberostar Heritage Grand Mencey is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Iberostar Heritage Grand Mencey is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Iberostar Heritage Grand Mencey.

All facilities in Iberostar Heritage Grand Mencey

Facility

Outdoor pool

Poolside bar

Steam room

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Food and Drinks

Vegetarian meal
Poolside bar
Breakfast
Snack bar

Transportation

Limited parking

Things to Do

Outdoor pool
Spa
Health club
Sauna
Steam room

Connectivity

LAN Internet
Free WiFi

General

Smoking area
Banquet
Reception hall
Terrace

Accessibilty

Accessible parking
Accessible bathroom
Disabled access friendly

Public Facilities

Elevator
Parking
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Express check-in
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Business Facilities

Conference center
Business facilities
Business facilities

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Iberostar Heritage Grand Mencey

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Iberostar Heritage Grand Mencey	261
Number of floors in Iberostar Heritage Grand Mencey	4
Another facilities in Iberostar Heritage Grand Mencey	Vegetarian meal, Poolside bar, Breakfast, Snack bar, Limited parking

Frequently asked question in Iberostar Heritage Grand Mencey

What is normal check-in & check-out time at Iberostar Heritage Grand Mencey?

The standard check-in time at Iberostar Heritage Grand Mencey is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Iberostar Heritage Grand Mencey provide breakfast?

Yes, Iberostar Heritage Grand Mencey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Iberostar Heritage Grand Mencey

Iberostar Heritage Grand Mencey has a 5.0-star rating.

How many floors does Iberostar Heritage Grand Mencey have?

Iberostar Heritage Grand Mencey has 4.

How many rooms are available at Iberostar Heritage Grand Mencey

Iberostar Heritage Grand Mencey has 261.

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More Reviews from Other Guests in Iberostar Heritage Grand Mencey

Overall Ratings & Reviews Iberostar Heritage Grand Mencey

Other sources (1,001)

9.2

Exceptional

From 1,001 reviews

Cleanliness

9.6

Room Comfort

9.2

Location

9.0

Service and Facilites

9.2

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Traveler Reviews Iberostar Heritage Grand Mencey

Number of reviews per page

Top reviews

Ivan

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Another great stay. Beautiful location, beautiful hotel, lovely garden view from the room. Ok breakfast.

Ulf

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Juan

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Good location with very nice pool and helpful staff

David

Business

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Helene

Friends and family Family

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Beautifully designed rooms, had a garden outlook which was wonderful. The spa was a nice place to relax. Great pool with towels provided. Amazing staff who always went the extra mile and were so thoughtful and attentive. Lovely food, good wine selection including local wines.

Alexander Craig

with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Always a delight to return to the Mencey. Wonderful staff and amenities. Great place to relax by outdoor pool, which is serene, set within beautiful garden. Good location with only a few minutes walk to the centre of Santa Cruz.

Helene

Friends and family Family

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

The room was beautifully designed with the most wonderful outlook over the gardens. The pool was lovely and the delicious non-alcoholic cocktail served mid- morning was a delightful touch. The massage and spa was superb with thoughtful attention to details throughout. The food served at both breakfast and dinner was very high quality. Overall it has been a wonderful stay, as all of the above mentions but what has really stood out, throughout our stay, has been the attentive and friendly staff, thank you all for making our stay so memorable.

etelina

with Partner

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Everything was perfect. We love to come here

David

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Great experience and staff but pillows were a bit strange

thomas

with Partner

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Perfect

Dan

with Friends

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

An all-star hotel in every aspect.

joseph

with Partner

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Excellent perfect location, access to everything easy rooms excellent and best breakfast in Santa Cruz

yvette

with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

A well presented property with excellent facilities ( just a shame that access to the indoor pool is not available to guests without additional cost). Restaurant staff were excellent and the food was very good ( although at times over seasoned). We had a very enjoyable stay despite poor weather.

Lisa

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Front desk staff very helpful, especially Salvador and Carlos! Hank you for the help

Ian Lorenzo

with Children

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

From start to finish this was an amazing experience, from attentive staff to a brilliant location.

Todd

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

yes

Kevin Bernard

with Partner

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Splendid hotel with excellent facilities and lovely staff

Patrick

with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

This is a fantastic hotel in the heart of Santa Cruz. We loved the expansive park across the street. My wife loved the pool and spa too. Carlos took great care of us. The rooms are spacious and top quality. We would stay there again.

Petter

with Partner

8.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

A very nice restaurant next to the bar.

Katherine

with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Enjoyed this hotel and the grounds before a cruise of the Canary Islands. Room was very comfortable. Breakfast was amazing!

Number of reviews per page

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Exterior 4 Iberostar Heritage Grand Mencey

Disclaimer

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