Palacio de Santa Inés hotel

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9.2
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Sarah

10.0
/ 10
The only coffee available with the room was instant coffee in the room. And our GPS sent us on a wild goose chase to get to the hotel when there were much simpler routes. How would we know that, having never been there before? That’s not the hotel’s fault, but some easy walking directions from the train station would have helped. It is a great location with a lot of history in the building. If you’re looking for modern, shiny and new, this is not your kind of place. But if you like a boutique hotel with one-of-a-kind rooms and a lot of character, stay here!

Shujaat

10.0
/ 10
The location, staff and room were really great. They helped find us a double bed at the last minute and were very helpful throughout the stay. The location is very close and walk to the center, walk able distance from Alhambra and El bacin quarters. Breakfast was not that great, but convenient.

Laura

10.0
/ 10
The location is in the old part of the city directly below the Alhambra and just above the Carrera del Dora. There are multiple restaurants very close by and flamenco venues too. The hotel dates from the 15th century and has a wonderful historic atmosphere but the rooms have modern facilities. It is up steps so in a quiet situation. Breakfast was plentiful and varied each day. The staff were super helpful and helped with luggage as the only downside is that there is no lift and many of the rooms are upstairs. The local bus stop is easily walkable and the 32 will take you to the city and the Alhambra. Other buses also serve the city and Sacramento. Would definitely stay again
In the Area
See Map
Cuesta Santa Ines 9, Granada, Andalusia, Spain, 18010

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Palacio de Santa Inés hotel is a hotel is located at Granada. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palacio de Santa Inés hotel

Cuesta Santa Ines 9, Granada, Andalusia, Spain, 18010
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Lobby Palacio de Santa Inés hotel
Lobby 2 Palacio de Santa Inés hotel

Discover More About Palacio de Santa Inés hotel

Location
Palacio de Santa Inés hotel is a hotel is located at Granada.

About Palacio de Santa Inés hotel

From business event to corporate gathering, Palacio de Santa Inés hotel provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Palacio de Santa Inés hotel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Palacio de Santa Inés hotel provides a pleasant accommodation for your stay.

Experience a unique stay at the historical building of Palacio de Santa Inés hotel, which you rarely find in other places.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Palacio de Santa Inés hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Palacio de Santa Inés hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Palacio de Santa Inés hotel is the right place to stay.

All facilities in Palacio de Santa Inés hotel

Bar, Cafe and Lounge Palacio de Santa Inés hotel
Bar, Cafe and Lounge
Functional Hall Palacio de Santa Inés hotel
Functional Hall
Common Space Palacio de Santa Inés hotel
Common Space
Lobby Palacio de Santa Inés hotel
Lobby
Exterior Palacio de Santa Inés hotel
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Things to Do

  • Romantic proposal packages
  • Library

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Palacio de Santa Inés hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palacio de Santa Inés hotel
35
Number of floors in Palacio de Santa Inés hotel
3
Another facilities in Palacio de Santa Inés hotel
Laundry service, Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked questions about Palacio de Santa Inés hotel

What are available facilities at Palacio de Santa Inés hotel?
There are top facilites at Palacio de Santa Inés hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palacio de Santa Inés hotel?
The standard check-in time at Palacio de Santa Inés hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Palacio de Santa Inés hotel provide breakfast?
Yes, Palacio de Santa Inés hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palacio de Santa Inés hotel?
Palacio de Santa Inés hotel has a 3.0-star rating.
How many floors does Palacio de Santa Inés hotel have?
Palacio de Santa Inés hotel has 3.
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Palacio de Santa Inés hotel reviews and ratings

9.2
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveller Reviews Palacio de Santa Inés hotel

Number of reviews per page
20
40
Top reviews
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The only coffee available with the room was instant coffee in the room. And our GPS sent us on a wild goose chase to get to the hotel when there were much simpler routes. How would we know that, having never been there before? That’s not the hotel’s fault, but some easy walking directions from the train station would have helped. It is a great location with a lot of history in the building. If you’re looking for modern, shiny and new, this is not your kind of place. But if you like a boutique hotel with one-of-a-kind rooms and a lot of character, stay here!
Read More
Geraint
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good breakfast, helpful staff
Shujaat
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The location, staff and room were really great. They helped find us a double bed at the last minute and were very helpful throughout the stay. The location is very close and walk to the center, walk able distance from Alhambra and El bacin quarters. Breakfast was not that great, but convenient.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location is in the old part of the city directly below the Alhambra and just above the Carrera del Dora. There are multiple restaurants very close by and flamenco venues too. The hotel dates from the 15th century and has a wonderful historic atmosphere but the rooms have modern facilities. It is up steps so in a quiet situation. Breakfast was plentiful and varied each day. The staff were super helpful and helped with luggage as the only downside is that there is no lift and many of the rooms are upstairs. The local bus stop is easily walkable and the 32 will take you to the city and the Alhambra. Other buses also serve the city and Sacramento. Would definitely stay again
Read More
Xiao Hong
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, the staff is really thoughtful the room is clean and comfortable. Recommended.
Penny
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice stay in the heart of town. Down the hill from the Alhambra. Staff was great!
Natasha
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff for extremely helpful, but the cleaning was just not up to scratch. There was dust all over the tables, the lamps and phone were also coated in a thick layer of dust as well. It’s actually probably the dirtiest hotel that I’ve ever stayed in so it’s really let the place down. They didn’t provide a sheet for the duvet which i find careless and pretty grim. The location was fantastic but you have to be aware that it’s a bit of a mission to get there with lots of bags on such a busy street. The room that I stayed in did have a lovely view of the Alambra but it was very small, dark and a bit dingy but I understand it’s a very old property so i wasn’t expecting it to be bright and immaculate. I wouldn’t book again.
Read More
Lara
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location! Boutique hotel, very quaint. Breakfast was delicious, great variety.
Arianna
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel in walkable location. Few steps to the room.
Ferdi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful and luxurious hotel! We stayed in a room with a loft. The room may not be suitable for children because of the sharp edges of the spiral staircase.
Lesley
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The most beautiful property - full of character but with every modern convenience. Great aircon, lovely powerful shower, fridge and hairdryer in room. Lovely friendly staff and a great location with restaurants, bars and shops within easy walking distance.
Alex
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The receptionist was friendly during our check in and made everything go smoothly. Our room was clean, and had air conditioning. The area is central and was very walkable to all the places we explored.
Norys
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is beautiful and walking to distance to any historic site like The Alhambra. The room is very spacious and colonial style. We got the two story room and we were very happy with it. The staff was very friendly and helpful.
Patricia L
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely and helpful staff. Great location. Would highly recommend!!
Youssef
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel overall. The location is perfect for sightseeing, the staff were friendly and welcoming, and the building’s design and colours are genuinely stunning. That said, a few things need attention. The bathrooms could use some renovation — the toilet seat was loose, and the bathroom windows facing the hallway really need better soundproofing. We booked a family room, but the children’s bed didn’t feel safe enough to use as-is, so we ended up placing the mattresses on the floor. Not ideal for a family room. Minor issues, but fixing them would make a real difference. We’d consider coming back once those are addressed.
Read More
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Jadailine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lugar perfecto! La habitación espaciosa y con todo lo que necesitas. Vista espectacular a la Alhambra. Buen location. Definitivamente recomendado.
uris
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property will give your stay a little more charm staying here was really nice, staff was super pleasant, and it’s right at the center of everything. It was clean and well kept.
Lan
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room is very dated . The bathroom is not very equipped, and also smells.
YU
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room is charming and quiet, location is convenient.
Number of reviews per page
20
40

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Exterior 4 Palacio de Santa Inés hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Palacio de Santa Inés hotel

Number of reviews per page
20
40
Top reviews
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The only coffee available with the room was instant coffee in the room. And our GPS sent us on a wild goose chase to get to the hotel when there were much simpler routes. How would we know that, having never been there before? That’s not the hotel’s fault, but some easy walking directions from the train station would have helped. It is a great location with a lot of history in the building. If you’re looking for modern, shiny and new, this is not your kind of place. But if you like a boutique hotel with one-of-a-kind rooms and a lot of character, stay here!
Read More
Geraint
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good breakfast, helpful staff
Shujaat
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The location, staff and room were really great. They helped find us a double bed at the last minute and were very helpful throughout the stay. The location is very close and walk to the center, walk able distance from Alhambra and El bacin quarters. Breakfast was not that great, but convenient.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location is in the old part of the city directly below the Alhambra and just above the Carrera del Dora. There are multiple restaurants very close by and flamenco venues too. The hotel dates from the 15th century and has a wonderful historic atmosphere but the rooms have modern facilities. It is up steps so in a quiet situation. Breakfast was plentiful and varied each day. The staff were super helpful and helped with luggage as the only downside is that there is no lift and many of the rooms are upstairs. The local bus stop is easily walkable and the 32 will take you to the city and the Alhambra. Other buses also serve the city and Sacramento. Would definitely stay again
Read More
Xiao Hong
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, the staff is really thoughtful the room is clean and comfortable. Recommended.
Penny
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice stay in the heart of town. Down the hill from the Alhambra. Staff was great!
Natasha
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff for extremely helpful, but the cleaning was just not up to scratch. There was dust all over the tables, the lamps and phone were also coated in a thick layer of dust as well. It’s actually probably the dirtiest hotel that I’ve ever stayed in so it’s really let the place down. They didn’t provide a sheet for the duvet which i find careless and pretty grim. The location was fantastic but you have to be aware that it’s a bit of a mission to get there with lots of bags on such a busy street. The room that I stayed in did have a lovely view of the Alambra but it was very small, dark and a bit dingy but I understand it’s a very old property so i wasn’t expecting it to be bright and immaculate. I wouldn’t book again.
Read More
Lara
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location! Boutique hotel, very quaint. Breakfast was delicious, great variety.
Arianna
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel in walkable location. Few steps to the room.
Ferdi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful and luxurious hotel! We stayed in a room with a loft. The room may not be suitable for children because of the sharp edges of the spiral staircase.
Lesley
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The most beautiful property - full of character but with every modern convenience. Great aircon, lovely powerful shower, fridge and hairdryer in room. Lovely friendly staff and a great location with restaurants, bars and shops within easy walking distance.
Alex
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The receptionist was friendly during our check in and made everything go smoothly. Our room was clean, and had air conditioning. The area is central and was very walkable to all the places we explored.
Norys
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is beautiful and walking to distance to any historic site like The Alhambra. The room is very spacious and colonial style. We got the two story room and we were very happy with it. The staff was very friendly and helpful.
Patricia L
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely and helpful staff. Great location. Would highly recommend!!
Youssef
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel overall. The location is perfect for sightseeing, the staff were friendly and welcoming, and the building’s design and colours are genuinely stunning. That said, a few things need attention. The bathrooms could use some renovation — the toilet seat was loose, and the bathroom windows facing the hallway really need better soundproofing. We booked a family room, but the children’s bed didn’t feel safe enough to use as-is, so we ended up placing the mattresses on the floor. Not ideal for a family room. Minor issues, but fixing them would make a real difference. We’d consider coming back once those are addressed.
Read More
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Jadailine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lugar perfecto! La habitación espaciosa y con todo lo que necesitas. Vista espectacular a la Alhambra. Buen location. Definitivamente recomendado.
uris
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property will give your stay a little more charm staying here was really nice, staff was super pleasant, and it’s right at the center of everything. It was clean and well kept.
Lan
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room is very dated . The bathroom is not very equipped, and also smells.
YU
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room is charming and quiet, location is convenient.
Number of reviews per page
20
40