Palacio de Santa Inés hotel

Excelente hotel pasamos unos días agradables en familia gracias Aarón por hacernos sentir en casa. Muy buen hotel excelente atención y un staff de primer nivel.

Great location, spacious room and friendly staff

The staff there was super friendly and helpful. The room was very large and had an excellent view of la Alhambra. The air conditioners keep the room ice cold, which was a necessity in the summer heat. Overall, our stay was fantastic and I highly recommend Palacio Santa Inés

The room was very clean! The air conditioning was adequate for very hot weather. The staff could not have been friendlier! This is my second stay and I will definitely stay there again when in Granada!

Location was perfect and the staff were great

It was an extremely memorable stay! We slept so comfortably with a view of the Alhambra!

This charming hotel is conveniently located. The staff was friendly, helpful, and efficient. We arrived Granada around noon and our room was already ready - very happy about it!

Perfect location for exploring the older parts of the city. The staff were very helpful with all types of needs - even about Raton Perez as our son lost his tooth. The building is a great mix of old and new features and the breakfast was very filling before a day walking up lots of hills and staircases. Would recommend to family and friends.

Clean airy room with air conditioning.

Great room. Great folks. Killer view. Go there!

A beautiful and perfectly located property in the shadow of the Alhambra - wonderful

Fabulous character hotel with absolutely the best location. Clean, comfortable, good breakfast, friendly helpful staff. We will be back.

A lovely team Super location So helpful and comfortable hotel

Everything was as charming as the pictures and more. The location is fantastic as it’s just at the base of all beautiful places such as Mirador San Nicolas, Alhambra, and the bustling Albaicin neighborhood. I highly recommend this hotel and will be going back to sure!!

Beautiful place. The location couldn’t be better. It’s situated in the most beautiful street of Granada at the feet of the Alhambra. The staff was amazing!

The room was clean. The staff very helpful. The a/C was excellent specially when the temperature outside was in the high nineties. The breakfast was very good. I will return!!

The property is beautiful, for sure. It is just extremely misleading. Only rooms 10 and 11 are shown in the pictures for double room with Alhambra views. That isn’t mentioned anywhere. Upon arrival we checked into a normal double room that happened to have tiny views of the Alhambra. Reception was unhelpful.

Great hotel near Plaza Nueva - walking distance to plenty of attractions. Stayed as a family with young kids (6 and 9). The lofted room was perfect and kids loved it. Breakfast had plenty to choose from, so everyone was happy. Front desk staff were incredibly helpful, including recommendations for local attractions.

Our stay at the Palacio de Santa Ines was really lovely! We had a view of the Alhambra, the hotel had a lovely riad-type layout, and the AC worked great, which was truly fantastic given that we were there during a heat wave and it was more than 100F/37C out for several of the days we were there. The hotel is in a wonderful convenient location for walkers, close to everything in the Albaicin - shops, restaurants, the Cathedral, Sacromonte. The front desk staff were uniformly helpful and wonderful with everything and gave us advice on the bus system, places we wanted to go to, use of the Granada Card, coordination of a taxi to the airport early in the morning, etc. We also had laundry done, and both the front desk and the laundry service did a great job. The only reason I removed a star was that the card keys we were given for our room had consistent issues throughout our stay. The initial keys we were given did not work, and after we were given replacement keys, the replacements stopped working after about a day and we again had to get replacements. The front desk was extremely lovely and helpful about all of this, but it was a hassle, particularly when we returned to our room twice after a long day of walking around outside in the heat only to find we were locked out again. Other than that, though, we would definitely stay at the Palacio de Santa Inez again!

Nice comfortable room, good AC, decent bathroom, reasonable size room. Historic Spanish courtyard, was wonderful to stay at. Would have given 5 stars if breakfast started at 730am, found 8am to be too late but hotel did provide packed lunches