note: hotel was previously named Hope Harbour Hotel
Hope Harbour Hotel Apartments is a hotel is located at Sanctuary Cove.
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Hope Harbour Hotel Apartments
Hotels
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6.6
/10
Pleasant
1,368 reviews
What Guests Say About Their Stay
Shawn
10.0
/ 10
Good price nice room very friendly staff little out of the way if you don't have a vehicle
Rob
10.0
/ 10
Lady at the desk did the best demonstration of how to operate the new door locks! 😁 Very helpful. Clean, quiet, cool, great dinner and breakfast.
Ronald
10.0
/ 10
Yes. Room was perfect. But disappointed there was not simple supply of cutlery and crockery. Only 2 teaspoons and mugs. Now knives forks or plates
In the Area
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11 John Lund Dr, Sanctuary Cove, Gold Coast, Queensland, Australia, 4212
Main Facilities
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This accommodation offers:
Outdoor pool
Golf course
Marina
Parking
Elevator
Fitness center
Wheelchair accessible
Express check-out
Barbecue
Hope Harbour Hotel Apartments Address: Map & Location
11 John Lund Dr, Sanctuary Cove, Gold Coast, Queensland, Australia, 4212
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General
In Gold Coast (Hope Island)
Location
With a stay at Hope Harbour Hotel Apartments in Gold Coast (Hope Island), you'll be within a 15-minute drive of Warner Bros. Movie World and Dreamworld. This golf hotel is 11.6 mi (18.6 km) from Surfers Paradise Beach and 12.4 mi (20 km) from Cavill Avenue.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Southern Moreton Bay Islands National Park - 3.3 km / 2.1 mi
Sanctuary Cove Golf and Country Club - 3.9 km / 2.4 mi
Marina Shopping Village - 3.9 km / 2.4 mi
Sanctuary Cove Marina - 4.1 km / 2.6 mi
South Stradbroke Island Conservation Park - 9.1 km / 5.6 mi
Harbour Town - 10.4 km / 6.5 mi
Warner Bros. Movie World - 10.9 km / 6.8 mi
Dreamworld - 11.2 km / 6.9 mi
WhiteWater World - 11.4 km / 7.1 mi
Australian Outback Spectacular - 11.6 km / 7.2 mi
Wet'n'Wild Gold Coast - 11.7 km / 7.3 mi
Topgolf Gold Coast - 11.9 km / 7.4 mi
Harley Park - 12.3 km / 7.7 mi
Ian Dipple Lagoon - 12.5 km / 7.8 mi
Gold Coast City Marina & Shipyard - 12.6 km / 7.8 mi
The nearest major airport is Coolangatta Airport (OOL) - 51.9 km / 32.2 mi
Facilities
Practice your swing on the golf course or dip into one of the 2 outdoor pools. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Business Facilities
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Rooms
Make yourself at home in one of the 51 guestrooms. Bathrooms with bathtubs or showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided on request.
All facilities in Hope Harbour Hotel Apartments
Facility
- Outdoor pool
- Golf course
- Marina
Fitness Center
Common Space
Lobby
Exterior
Bedroom
Things to Do
- Outdoor pool
- Barbecue
- Marina
- Picnic area
Food and Drinks
- Snack bar
Connectivity
- Free WiFi
General
- Smoking area
- Banquet
- Parking
- Terrace
Accessibilty
- Accessible parking
- Wheelchair accessible
- Disabled access friendly
Public Facilities
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Parking
Hotel Services
- Welcoming drinks
- Express check-out
- Concierge
Business Facilities
- Business facilities
Sports and Recreations
- Fitness center
- Golf course
Accommodation Policy & General Information in Hope Harbour Hotel Apartments
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pets
Pets Not Allowed
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - 20:00 - to 10:00 |
Available rooms at Hope Harbour Hotel Apartments | 51 |
Number of floors in Hope Harbour Hotel Apartments | 3 |
Another facilities in Hope Harbour Hotel Apartments | Outdoor pool, Barbecue, Marina, Picnic area, Snack bar |
Frequently asked question in Hope Harbour Hotel Apartments
What Time is Check In & Check Out at Hope Harbour Hotel Apartments?
Check-in time at Hope Harbour Hotel Apartments is staring from 14:00 - 20:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hope Harbour Hotel Apartments?
Hope Harbour Hotel Apartments is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hope Harbour Hotel Apartments have?
Hope Harbour Hotel Apartments has 3 floors.
How many rooms are available at Hope Harbour Hotel Apartments?
Hope Harbour Hotel Apartments has 51 rooms in total.
Does Hope Harbour Hotel Apartments provide parking?
Yes, Hope Harbour Hotel Apartments provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hope Harbour Hotel Apartments
Overall Ratings & Reviews Hope Harbour Hotel Apartments
Traveloka (8)
Other sources (1,360)
6.6
Pleasant
From 1,360 reviews
Cleanliness
6.6
Room Comfort
7.2
Service and Facilites
6.6
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Traveler Reviews Hope Harbour Hotel Apartments
Number of reviews per page
20
40
Top reviews
Maree
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Good experience for a very budget friendly hotel. No complains from any of us.
Fiona
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The restaurant was lovely nice friendly staff.
My room was double booked managed to get another but freaked the occupants out when trying to enter room.
A strange man was given the code to my room.. Who also freaked out when opening the door.
Wifi was nonexistent in most areas.
Need staff full time at reception as I heard many horror stories of rooms being double booked etc.
Wouldn't stay again or recommend.
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ELISA
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was overlooking the marina which was beautiful. It had 2 queen beds, which were very comfortable. The bathroom is very outdated and in need of some tlc and ventilation as does most of the building. Overall it was ok for what we needed.
Annabel
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
When we arrived 3 hrs after check in time, the room was still not available, then they said there was a double up and one of the rooms was taken and they had to find us another room, the room given looked like it was a storage room!
I had two rooms booked and both rooms looked nothing like the description and was in absolute terrible condition, the bathroom, toilet, doors, cleanliness, everything.... The woman at the counter was very unfriendly and did not try to assist in anyway, she had agree to pay the full refund and I'm still yet waiting for this.
We did not end up staying the nights we booked and paid for, we had to look for other accommodation at the last minute and it was very inconvenient being that it was already evening.
This was the worst place we have ever been to and the staff was the most unpleasant! Definitely would not recommend this place to anyone.
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Andrew
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Undercover parking included
Vivian
Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The original room had many issues like hole in the wall, lights not working, and toilet seat hanging off. Took two days to get a new room. The second room was better. Then there is the elevators. They were not cleaned except for one day in the weekend. There were drip marks from trash bags in the elevator and basement entry for a week.
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Alen
with Partner
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This property is in need of an overall.
Staff at checkin, nonchalant and lazy basically.
Text you a code to get into your room, whilst swinging on a seat behind the counter.
Room tidiness very unacceptable.
Lift from carpark didn't work.
False evacuation alarm at 2.00 am with no staff at reception till ten minutes after alarm.
Could not possibly recommend this to any one.
Stayed at very many hotels old and new, never been at one so thoroughly below an acceptable standard.
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Geoffrey
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Easy check in, value for money and great location.
Hannah
with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Sufficient. Clean. Rooms in desperate need of an upgrade. Toilet seat was not connected to the toilet. Plenty of toilet paper but no additional blankets or pillows in the cupboard, no cutlery, no plates, nothing kitchen related at all, no microwave, no coffee cups just a few glass cups, fridge seal not properly sealing, very aged and dated, no instructions for checkout, no one on the desk at checkout, so we just left. Pizza at restaurant bar was delicious and staff there were friendly and helpful. All in all if you need somewhere comfortable to sleep, eat and shower then it is suitable.
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Clinton A
with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Maintenance not their strong point
Laurel
with Children
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Wheelchair accessibility was limited in some areas. Despite advanced notice given of needing a wheelchair accessible room, we were assigned 1 in an area that was not accessible by the visitor's lift. It was labyrinth to get to that area. We had to use the service elevator everytime which was a dingy elevator to fit for safe independent use by someone with a disability.
When we raised this with the 'manager' who seemed to be in a hurry and couldn't politely help us, she said the hotel was fully booked and we couldn't get reassigned to another room. It was really poor service. Highly unlikely we'd be back. It's a basic requirement to have a wheelchair accessible room when requested.
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Cameron
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Worst place for ive ever stayed - don’t do
It read trip advisor reviews
Melanie-Anne
Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was really nice to wake up to views of the marina. The hotel was fairly close to a shopping centre for the basics, and we enjoyed the thai restaurant 300m down the road.
Some things that we noticed with our week-long stay - issues with waste management; building wear and tear; the lack of laundry facilities; the fact that it felt a long way away from the places we wanted to go. We spent more time driving than I had initially counted on.
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Ben
Friends and family Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Save yourself the headache and book elsewhere. Dirty rooms, stains on quilts hair everywhere, half the lighting was out and didn't get the rooms we paid for, the excuse was "sorry, we're very busy" - the room was a converted Store Room (it even said that on the door), no windows, light or ventilation.
Talita
with Children
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The toilet seat was broken and I was told it would be fixed that day, but it wasn't fixed during our week there.
Earl
Friends and family Family
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The 2nd Bedroom was in the Laundry room with was freshly painted and had a strong smell with door closed. No ventilation or Air Conditioning in the 2nd Bedroom.
The single Toilet/Shower did not have an exhaust fan either unfortunately.
We were there for the Gold Coast 42km Marathon which was a busy event therefore not much options were available for alternative accommodation.
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Megan
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
When we arrived I waited in line for over 45 minutes, when I gave the reception my booking number they had no room for me.
The young boy at reception said I'll go and check if I can find you a room. He came back 25 minutes later to tell me that the one he looked at wasn't clean so he'd check another room. After waiting another 15 minutes he returned to tell me he had found a clean room. I had
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Shawn
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Good price nice room very friendly staff little out of the way if you don't have a vehicle
Yijie
Friends and family Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Overall, well kept and clean, would have been nice to have a microwave or a coffee maker in the room… If room has a full fridge, should have something else in there to complement it.
ANGELA
with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
There was no mini bar and no wine glasses or anything to wash up or dry up with,
the linen was clean and so was the room
Number of reviews per page
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40
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