Harbour EasyStay Hotel Apartments Hope Harbour Hotel

Same as

Cockroach rubish

Quiet and peaceful.

Room was good value Food was very good Nice and quiet Would go back again

Very old,

Was a good place

Room could do with a proper clean. Curtains could be fixed.

Extremely spacious room with two double beds that overlooked the pool, almost like having your own pool. Provided kettle but no microwave as any extra heat in the room sets off the smoke alarms. We only stayed one night but something set the smoke alarm off in the building and we were told to vacate the property by the fire brigade. Not long before the smoke alarm went off i could smell someone smoking weed. The pool was good. The bar also serves very nice pizza and had good live music on the Sunday. Didn't use the restaurant. Lovely view overlooking the harbour filled with small boats.

Was quiet and relaxing

Upon arrival and checking in the receptionist was very helpful and pleasant. Arriving at the room ,which is very spacious, with all the necessary. Turning on the TV was a problem and the toilet seat had come adrift. Going back to report this ,it was actioned promptly. Flat batteries in remote and incorrect. Toilet seat secured but landed up coming off again. Need to change style of seat. Curtains require reclipping into hooks so that they can be opened and closed. Seafood restaurant only open Friday/Saturday which was disappointing as we were looking forward to having this for dinner. Not highlighted on website. Bar area has a good atmosphere but should get rid of broken stools and not be left to the side. Distracts from what could be an even better part of the hotel

Room is dated, but very clean. Bed was comfortable, good nights sleep. Would and will visit again as the location is great for me and my work requirements.

Rooms werent clean and neither were surrounds needs a good overhaul

Free undercover parking, lovely pools, spacious room, 2 comfortable queen beds

Friendly staff. Great location

Nice room excellent service

The room was acceptable, the staff is non existent

The room was clean and in good condition. Things are starting to get a bit dated. VERY LIMITED number of staff are working at any one time. The one poor lady (who checked us in) appeared to have to be doing nearly everything throughout the hotel. Our room had 2 x double/queen size beds and had enough towels etc, but the kitchenette, didn't have any cuttlery in it, had 1 cup, and 2 different sized glass tumblers, 3 x plates and 3 x bowls - not exactly set up for 4 x adults!! There was a note that if we needed anything to go to the restaurant to get it. Also to use a microwave, we would have to walk all throught the hotel to get to the restaurant to heat anything up to eat in our room. Obviously to "save" money, if we wanted to order anything from the restaurant, we had to go to a tablet style device, scroll through the various menu items, which contained very little information of the dishes and pay remotely... without seeing/nor speaking with anyone in the restaurant. Not exactly a warming experience - hence we decided NOT to eat dinner or breakfast there, but rather find alternatives elsewhere.

Room was comfortable there was left over food from other guest in the fridge There was kids running the reception desk who didn’t really know what they were doing Kitchen staff were preparing food with no gloves And the manager was the cleaner Place was ran by children

Shower could be cleaner n the fan vent dusty. Tv would not work. But staff were lovely

Clean room, friendly service desk check in. Always a pleasant experience