Paradise Resort Gold Coast

This place is best for kids & I enjoyed my stay & a couple of activities there & my mum is going to take the Frankie’s there

Friendly staff clean room large rooms fun activities for the kids in

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Amazing hotel for families with kids

Dirty room, lack of appliances, overpriced. Still under construction (has been for years). Place is going downhill. Don’t waste your time there

Clean rooms, well priced food, great amenities - it’s a kids wonderland.

No room service, no fan in bathroom so rooms very old even though I booked the

Staff

Room need the sink move down so kids can get to it ? Back door out step out no sign and hurt my foot lot times Noise out side my room works every morning few hours, can’t have a afternoon nap The bed are to high for kids to get in it

Great experience! Kids loved it! Wasn’t expecting so things to do there.

Great accommodation and its really a paradise for kids

It was new refurbished room and bathroom. We loved it!

The water park is amazing and kids activites are amazing. The kids were happy to get in and not leave. So much to do

Great place to stay, so great for the kids. Loves the activities and water park.

We have 2 little kids, and the whole place is full of activities for the little ones

Clean room and great staff. Nice facilities for kids

Room was very clean with daily servicing. Staff helpful and friendly. Would love to have had breakfast facilities in the room (toaster, plates, bowls, cutlery, tea towel etc). Bathroom very stuffy as there's no exhaust fan so as soon as you get out of shower you feel clammy and wet again! Excellent water park and pool areas. Never-ending entertainment and activities for kids and adults! Spent way more money than I budgeted for (single parent) due to snacks/meals due to lack of kitchen facilities. Overall, an excellent holiday destination and we will be back!

It was very family friendly however there were a few things that could be improved on! The in room kitchen amenities made it so you could only microwave food, there was no other means for you to cook your own food and you basically Had to purchase from their restaurant or elsewhere. The doors to the room didn’t stay open, they were automatically closing which made it difficult to get things in and out of the room. Some menu items were equally priced despite having significant differences in offering eg the loaded nachos was $18 whether you had the beef or the vegetarian. The vegetarian only Came with guacamole and sour cream, no salad, cheese, beans or salsa. But the beef came with beef, beans and guacamole and sour cream. I was told to pay extra for basic salads and cheese on my vegetarian option. There was no happy hour for the bar! I would have appreciated some low cost/ no cost craft activities like painting or a simple kids craft. Especially when it rained and activity options were limited to costly experiences.

Rooms need an upgrade, staff need re training on customer service and professionalism to uphold the same standard that is advertised. Kids activity was not what was advertised.

Overall the Resort Facilities were good, the room we had was very outdated, particularly the bathroom. Overpriced for what it was, also we were never told breakfast was included in our package which is disappointing.