Paradise Resort Gold Coast

We recently stayed here as a family and overall had a mixed experience. The staff were consistently friendly and helpful throughout our stay, which we really appreciated. The kids’ activities were excellent, and the pool setup is fantastic for families - it’s clearly designed with kids in mind and was one of the highlights. The main issue was pool access. There didn’t seem to be any monitoring of who was using the hotel pool, and on multiple days we encountered large groups who openly said they weren’t staying at the hotel. They were set up for the day with coolers, which made it nearly impossible for actual guests to secure a spot. That was frustrating given the room rates. The rooms themselves felt tired - more like a run-down motel than a resort at this price point. It gave the impression that only minimal maintenance is being done ahead of a future renovation. For what we paid, this was disappointing. On the positive side, the location is excellent. It’s a short walk to the tram, and the bus to SeaWorld stops right out the front, which made getting around very easy. In summary: great staff, great facilities for kids, and a convenient location - but the condition of the rooms and lack of pool access control detracted from the overall value.

This hotel was fantastic for a single Mum who wants a break. My boys left me alone for more than 5 minutes.

An exceptional weekend away for our family. Food, service, activities, facilities and the staff were top notch. We will be staying at this resort from now on and we have stayed at a lot of different places in surfers. Perfect for families as they have a kids club and so many activiyfor children teens and adults.

This place is best for kids & I enjoyed my stay & a couple of activities there & my mum is going to take the Frankie’s there

Friendly staff clean room large rooms fun activities for the kids in

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Amazing hotel for families with kids

Dirty room, lack of appliances, overpriced. Still under construction (has been for years). Place is going downhill. Don’t waste your time there

Clean rooms, well priced food, great amenities - it’s a kids wonderland.

No room service, no fan in bathroom so rooms very old even though I booked the

Staff

Room need the sink move down so kids can get to it ? Back door out step out no sign and hurt my foot lot times Noise out side my room works every morning few hours, can’t have a afternoon nap The bed are to high for kids to get in it

Great experience! Kids loved it! Wasn’t expecting so things to do there.

Great accommodation and its really a paradise for kids

It was new refurbished room and bathroom. We loved it!

The water park is amazing and kids activites are amazing. The kids were happy to get in and not leave. So much to do

Great place to stay, so great for the kids. Loves the activities and water park.

We have 2 little kids, and the whole place is full of activities for the little ones

Clean room and great staff. Nice facilities for kids

Room was very clean with daily servicing. Staff helpful and friendly. Would love to have had breakfast facilities in the room (toaster, plates, bowls, cutlery, tea towel etc). Bathroom very stuffy as there's no exhaust fan so as soon as you get out of shower you feel clammy and wet again! Excellent water park and pool areas. Never-ending entertainment and activities for kids and adults! Spent way more money than I budgeted for (single parent) due to snacks/meals due to lack of kitchen facilities. Overall, an excellent holiday destination and we will be back!